177-608: Citizens Advice (previously Citizens Advice Bureau and also known as Cyngor ar Bopeth in Welsh ) is an independent organisation specialising in confidential information and advice to assist people with legal , debt , consumer , housing and other problems in the United Kingdom . The twin aims of the Citizens Advice service are "to provide the advice people need for the problems they face" and secondly "to improve
354-659: A Neutrality Pact in April 1941, and Japan adopted the doctrine of Nanshin-ron , promoted by the Navy, which took its focus southward and eventually led to war with the United States and the Western Allies. In Europe, Germany and Italy were becoming more aggressive. In March 1938, Germany annexed Austria , again provoking little response from other European powers. Encouraged, Hitler began pressing German claims on
531-548: A Virtual Private Network . Information on clients' problems and the advice offered to them is entered into the Casebook national database. Its predecessor system was Petra and before that CASE . Citizens Advice has a number of diversity groups known as Self Organised Network Groups (SONGs). These include: Citizens Advice Scotland (CAS), formally the Scottish Association of Citizens Advice Bureaux (SACAB),
708-578: A cautious French probe into the Saarland . The Western Allies also began a naval blockade of Germany , which aimed to damage the country's economy and war effort. Germany responded by ordering U-boat warfare against Allied merchant and warships, which would later escalate into the Battle of the Atlantic . On 8 September, German troops reached the suburbs of Warsaw . The Polish counter-offensive to
885-467: A 'Gateway' system which means clients are booked for advice at a later appointment and other Citizens Advice offer 'drop in' Generalist Advice sessions. At some Citizens Advice offices solicitors may offer short appointments on a pro bono basis as a way of gaining clients. Citizens Advice has a number of advice partnerships with organisations in areas including money and partnership with Macmillan to help those affected by cancer . Citizens Advice has
1062-442: A Citizens Advice adviser can earn a person up to six months off a training contract if training as a solicitor. Gillian Guy became Chief Executive in 2010 and under her leadership a modernisation process took place which involved a rebrand of the Citizens Advice service and the introduction of new advice methods including webchat. She was succeeded by Clare Moriarty in April 2021. At the start of Guy's tenure Citizens Advice faced
1239-428: A Citizens Advice conference in 1957 Lord Denning , then Lord Justice of Appeal described the complex relationship between Citizens Advice and the state describing how Citizens Advice was "supported indeed by the state, but not controlled by it; supported by local authorities but not controlled by them, and, I hope like the law, never to be controlled by any public authority". All Citizens Advice Bureaux and workers for
1416-628: A Pension Wise appointment go on to ask Citizens Advice for further advice on debts, benefits or tax. Citizens Advice also engages in preventative work in order to prevent problems arising in the first place. Citizens Advice is the Government-funded provider of consumer education in Great Britain. There are 11 Consumer Empowerment Partnerships that work closely with Trading Standards . A financial capability agenda helps people to manage their money so as to not develop money problems in
1593-441: A Welsh Language Scheme, which indicates its commitment to the equality of treatment principle. This is sent out in draft form for public consultation for a three-month period, whereupon comments on it may be incorporated into a final version. It requires the final approval of the now defunct Welsh Language Board ( Bwrdd yr Iaith Gymraeg ). Thereafter, the public body is charged with implementing and fulfilling its obligations under
1770-594: A Welsh-language edge inscription was used on pound coins dated 1985, 1990 and 1995, which circulated in all parts of the UK prior to their 2017 withdrawal. The wording is Pleidiol wyf i'm gwlad (Welsh for 'True am I to my country'), and derives from the national anthem of Wales, " Hen Wlad Fy Nhadau ". UK banknotes are in English only. Some shops employ bilingual signage. Welsh sometimes appears on product packaging or instructions. The UK government has ratified
1947-494: A board of directors, who will also be the organisation's trustees. Bureaux throughout the United Kingdom have varying community needs and very different resources, and consequently offer different styles and levels of service. All bureaux in England , Wales and Northern Ireland are members of Citizens Advice, the operating name of The National Association of Citizens Advice Bureaux. Northern Ireland bureaux are also members of
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#17327906964812124-560: A budget cut of 9% however finances have recently improved with the charity increasing its income from £62m to £77m between 2013 and 2015. This is largely a result of Citizens Advice taking over roles that were previously performed by the quangos the Office of Fair Trading and Consumer Futures . During 2012 and 2013 Citizens Advice adopted an Equality Strategy known as 'Stand Up For Equality' which aims to embed an equality agenda in all work Citizens Advice does. In 2014 Citizens Advice took over
2301-663: A census glossary of terms to support the release of results from the census, including their definition of "main language" as referring to "first or preferred language" (though that wording was not in the census questionnaire itself). The wards in England with the most people giving Welsh as their main language were the Liverpool wards of Central and Greenbank ; and Oswestry South in Shropshire . The wards of Oswestry South (1.15%), Oswestry East (0.86%) and St Oswald (0.71%) had
2478-549: A charity since 3 August 1984, currently registered as a charitable company with the Office of the Scottish Charity Regulator (OSCR), Scottish charity number SC 016637. According to 2016 statistics Citizens Advice Scotland helped 300,000 clients and put £120 million into the pockets of people seeking help in 2015/16 and help reduce the amount owed by those seeking debt advice by £27 million. Citizens Advice Northern Ireland are now known as Community Advice. It
2655-405: A fair amount. 56 per cent of Welsh speakers speak the language daily, and 19 per cent speak the language weekly. The Welsh Government plans to increase the number of Welsh-language speakers to one million by 2050. Since 1980, the number of children attending Welsh-medium schools has increased, while the number going to Welsh bilingual and dual-medium schools has decreased. Welsh is considered
2832-831: A further £9.5m in order for the charity to champion consumer work and in 2015 Martin Lewis founder of Money Saving Expert donated £1m to Citizens Advice. In 2016 it was announced that the money Martin Lewis donated would be used to create a fund called the 'Martin Lewis Fund' and this money would be used to improve front line services. Citizens Advice service's work involves providing advice on issues such as debt management and welfare benefits , housing , immigration , employment , consumer complaints and landlord - tenant disputes. Citizens Advice calculated that in 2016 it helped 2.7 million people with 6.3 million problems. There were also 48 million visits to their digital service. Advice
3009-479: A national helpline in 2005, called Citizens Advice Direct, staff were based in Glasgow city centre. In 2012 a study showed that most of CAS's activity was the provision of advice across five areas: benefits, debt, employment, housing and relationship. In 2012, there were concerns that five of the bureaux in Glasgow might close, however they remained open after accepting a new funding offer. CAS has been registered as
3186-399: A new language altogether. The argued dates for the period of "Primitive Welsh" are widely debated, with some historians' suggestions differing by hundreds of years. The next main period is Old Welsh ( Hen Gymraeg , 9th to 11th centuries); poetry from both Wales and Scotland has been preserved in this form of the language. As Germanic and Gaelic colonisation of Britain proceeded,
3363-568: A partnership with the housing advice charity Shelter called the National Homelessness Advice Service which is able to offer advisers specialist housing and homelessness advice. The partnership is funded by the Department for Communities and Local Government . From 2015 Citizens Advice offices have been used to deliver Pension Wise guidance. Citizens Advice research shows that 25% of those who visit for
3540-524: A pretext to initiate the invasion. The first German attack of the war came against the Polish defences at Westerplatte . The United Kingdom responded with an ultimatum for Germany to cease military operations, and on 3 September, after the ultimatum was ignored, Britain and France declared war on Germany. During the Phoney War period, the alliance provided no direct military support to Poland, outside of
3717-781: A pretext to worsen relations. On 29 August, Hitler demanded that a Polish plenipotentiary immediately travel to Berlin to negotiate the handover of Danzig , and to allow a plebiscite in the Polish Corridor in which the German minority would vote on secession. The Poles refused to comply with the German demands, and on the night of 30–31 August in a confrontational meeting with the British ambassador Nevile Henderson , Ribbentrop declared that Germany considered its claims rejected. On 1 September 1939, Germany invaded Poland after having staged several false flag border incidents as
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#17327906964813894-477: A process referred to as "Social Policy". At a national level Citizens Advice engages in policy research in order to recommend policy changes. Current research areas include mental health domestic abuse, problems in the private rented sector, welfare, work, pensions, energy policy and the postal service. A public affairs team works to influence Government both in Westminster and the devolved institutions. There
4071-509: A rebrand dropping the 'Bureau' from its name. The rebrand cost £1 million which includes £215,000 for research and development, £450,000 in financial support to implement the changes and £300,000 to cover local costs such as posters and materials. The rebrand was criticised by Steve Johnson the Chief Executive Officer of AdviceUK who described it as "facile". However, evidence from Citizens Advice focus groups found that while
4248-481: A result of their practical problem. There is a growing body of evidence which shows that tackling practical problems through advice improves health and wellbeing. National Citizens Advice Impact research reports that 70% of clients said they felt less stressed and 46% said their physical health improve after advice. Of Citizens Advice clients experiencing long-term conditions, 57% said they were better able to manage their condition. Citizens Advice has also investigated
4425-475: A secret protocol that defined German and Soviet "spheres of influence" (western Poland and Lithuania for Germany; eastern Poland , Finland, Estonia , Latvia and Bessarabia for the Soviet Union), and raised the question of continuing Polish independence. The pact neutralised the possibility of Soviet opposition to a campaign against Poland and assured that Germany would not have to face the prospect of
4602-774: A similar pact and rejected ceding part of its territory to the Soviet Union. The Soviet Union invaded Finland in November 1939, and was subsequently expelled from the League of Nations for this crime of aggression. Despite overwhelming numerical superiority, Soviet military success during the Winter War was modest, and the Finno-Soviet war ended in March 1940 with some Finnish concessions of territory . In June 1940,
4779-479: A single discourse (known in linguistics as code-switching ). Welsh speakers are largely concentrated in the north and west of Wales, principally Gwynedd , Conwy County Borough , Denbighshire , Anglesey , Carmarthenshire , north Pembrokeshire , Ceredigion , parts of Glamorgan , and north-west and extreme south-west Powys . However, first-language and other fluent speakers can be found throughout Wales. Welsh-speaking communities persisted well into
4956-531: A two-front war, as it had in World War I. Immediately afterwards, Hitler ordered the attack to proceed on 26 August, but upon hearing that the United Kingdom had concluded a formal mutual assistance pact with Poland and that Italy would maintain neutrality, he decided to delay it. In response to British requests for direct negotiations to avoid war, Germany made demands on Poland, which served as
5133-432: Is Northern Ireland 's largest advice charity. There are advice services covering each council area. In Northern Ireland Citizens Advice advises over 95,000 people per year. In Wales Citizens Advice Cymru has a network of 20 bureaux giving advice at 375 locations. According to the latest available statistics (2013/14) these bureau advised 134,000 clients and dealt with 337,000 advice issues. The Adviceline telephone service
5310-485: Is a registered charity . Based in Edinburgh it comprises 61 member bureaux, including a national helpline ( Citizens Advice Direct ). Together these free local and national services provide legal advice, practical help and information on consumer and political rights across the country. CAS provides central support to local bureaux with management, research, fundraising, IT support, training and campaigning. CAS launched
5487-446: Is a tension in the relationship between Citizens Advice and government as while the charity relies on government funding to survive it is most effective as a high-profile critic of government policy. Local bureaux received funding of £167m in 2014. Although Citizens Advice is a national charity local bureaux are responsible for raising their own funding. Some of this may come from 'The Big Lottery Fund' which distributes money raised through
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5664-432: Is also a Citizens Advice All-Party Parliamentary Group that provides a forum for Members of Parliament who are interested in the work of Citizens Advice. Citizens Advice produces constituency data that can be used by Parliamentarians to improve how they complete their own case work. Advice Trends data is published at a national and local level. Consumer Advice Trends data is also published as is data for Wales alone and data on
5841-636: Is available in the bureaux, but also in community venues, in people's homes, by phone , by e-mail and online both via a Webchat service and the Citizens Advice public site known as "Advice Guide". Figures from 2016 show that Citizens Advice has around 600 staff members in GP surgeries. Telephone advice also known as Adviceline can be accessed in English and a bilingual service in Wales . One Citizens Advice page shows in real time what individuals are searching for on
6018-703: Is available throughout Europe on satellite and online throughout the UK. Since the digital switchover was completed in South Wales on 31 March 2010, S4C Digidol became the main broadcasting channel and fully in Welsh. The main evening television news provided by the BBC in Welsh is available for download. There is also a Welsh-language radio station, BBC Radio Cymru , which was launched in 1977. World War II Asia-Pacific Mediterranean and Middle East Other campaigns Coups World War II or
6195-541: Is bilingual and is able to offer advice in both English and Welsh . Organisations modelled on Citizens Advice have been created in other nations outside of the United Kingdom . All of these organisations are autonomous and are not in any way controlled by the British organisation although some have adopted the branding of the British Citizens Advice. The Citizens Advice Bureau serving Western Australia has 10 branches of Citizens Advice Bureau and uses
6372-420: Is evidenced by the dropping of final syllables from Brittonic: * bardos 'poet' became bardd , and * abona 'river' became afon . Though both Davies and Jackson cite minor changes in syllable structure and sounds as evidence for the creation of Old Welsh, Davies suggests it may be more appropriate to refer to this derivative language as Lingua Britannica rather than characterising it as
6549-500: The 2016 Australian census , 1,688 people noted that they spoke Welsh. In the 2011 Canadian census , 3,885 people reported Welsh as their first language . According to the 2021 Canadian census , 1,130 people noted that Welsh was their mother tongue. The 2018 New Zealand census noted that 1,083 people in New Zealand spoke Welsh. The American Community Survey 2009–2013 noted that 2,235 people aged five years and over in
6726-466: The 2021 census , 7,349 people in England recorded Welsh to be their "main language". In the 2011 census, 1,189 people aged three and over in Scotland noted that Welsh was a language (other than English) that they used at home. It is believed that there are as many as 5,000 speakers of Patagonian Welsh . In response to the question 'Does the person speak a language other than English at home?' in
6903-604: The Anglo-German Naval Agreement and the German–Polish declaration of non-aggression . The situation became a crisis in late August as German troops continued to mobilise against the Polish border. On 23 August the Soviet Union signed a non-aggression pact with Germany, after tripartite negotiations for a military alliance between France, the United Kingdom, and Soviet Union had stalled. This pact had
7080-631: The Battle of Dyrham , a military battle between the West Saxons and the Britons in 577 AD, which split the South Western British from direct overland contact with the Welsh. Four periods are identified in the history of Welsh, with rather indistinct boundaries: Primitive Welsh, Old Welsh, Middle Welsh, and Modern Welsh. The period immediately following the language's emergence is sometimes referred to as Primitive Welsh, followed by
7257-567: The Birmingham Council of Social Service ). By 1942, there were 1,074 bureaux in a wide range of improvised offices such as cafes, church halls, private homes and air-raid shelters. Sheffield set up in the cloisters of Sheffield Cathedral after its premises were bombed during World War II and another bureau worked in Chislehurst Caves . Mobile offices also became important in ensuring that people could access advice. Many of
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7434-689: The British Empire , with fighting in the Balkans , Mediterranean, and Middle East , the aerial Battle of Britain and the Blitz , and naval Battle of the Atlantic . Through a series of campaigns and treaties, Germany took control of much of continental Europe and formed the Axis alliance with Italy , Japan , and other countries. In June 1941, Germany led the European Axis in an invasion of
7611-408: The Department for Business, Innovation and Skills , although both organisations are completely independent of central government. Member bureaux also pay heavily subsidised subscriptions for the services offered. They often receive significant funding by local authorities, and local solicitors may agree to provide limited legal advice pro bono . In 2013 the then Consumer Minister Jo Swinson announced
7788-482: The European Charter for Regional or Minority Languages in respect of Welsh. The language has greatly increased its prominence since the creation of the television channel S4C in November 1982, which until digital switchover in 2010 broadcast 70 per cent of Channel 4's programming along with a majority of Welsh language shows during peak viewing hours. The all-Welsh-language digital station S4C Digidol
7965-581: The German Revolution of 1918–1919 , and a democratic government, later known as the Weimar Republic , was created. The interwar period saw strife between supporters of the new republic and hardline opponents on both the political right and left. Italy, as an Entente ally, had made some post-war territorial gains; however, Italian nationalists were angered that the promises made by the United Kingdom and France to secure Italian entrance into
8142-790: The German invasion of Poland and the United Kingdom and France 's declaration of war on Germany two days later on 3 September 1939. Dates for the beginning of the Pacific War include the start of the Second Sino-Japanese War on 7 July 1937, or the earlier Japanese invasion of Manchuria , on 19 September 1931. Others follow the British historian A. J. P. Taylor , who stated that the Sino-Japanese War and war in Europe and its colonies occurred simultaneously, and
8319-576: The Italian mainland , and Allied offensives in the Pacific—cost the Axis powers their initiative and forced them into strategic retreat on all fronts. In 1944, the Western Allies invaded German-occupied France at Normandy , while the Soviet Union regained its territorial losses and pushed Germany and its allies westward. At the same time, Japan suffered reversals in mainland Asia, while the Allies crippled
8496-553: The Japanese Navy and captured key islands . The war in Europe concluded with the liberation of German-occupied territories ; the invasion of Germany by the Western Allies and the Soviet Union, culminating in the fall of Berlin to Soviet troops; Hitler's suicide ; and the German unconditional surrender on 8 May 1945 . Following the refusal of Japan to surrender on the terms of the Potsdam Declaration ,
8673-605: The Joseph Rowntree Foundation . In 1972, The Citizens Advice service became independent. Before then, the national organisation was part of NCSS (National Council of Social Services) and most bureaux were run by the local CVS ( Council for Voluntary Service ). In 1973, the government funded NACAB, the National Association of Citizens Advice Bureaux, to enlarge the network. The 1984 afternoon television drama series Miracles Take Longer depicted
8850-695: The League of Nations as a force to preserve peace. Both Italy and Ethiopia were member nations, but the League did little when the former clearly violated Article X of the League's Covenant . The United Kingdom and France supported imposing sanctions on Italy for the invasion, but the sanctions were not fully enforced and failed to end the Italian invasion. Italy subsequently dropped its objections to Germany's goal of absorbing Austria . When civil war broke out in Spain, Hitler and Mussolini lent military support to
9027-731: The Nationalist rebels , led by General Francisco Franco . Italy supported the Nationalists to a greater extent than the Nazis: Mussolini sent more than 70,000 ground troops, 6,000 aviation personnel, and 720 aircraft to Spain. The Soviet Union supported the existing government of the Spanish Republic . More than 30,000 foreign volunteers, known as the International Brigades , also fought against
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#17327906964819204-519: The Old Welsh period – which is generally considered to stretch from the beginning of the 9th century to sometime during the 12th century. The Middle Welsh period is considered to have lasted from then until the 14th century, when the Modern Welsh period began, which in turn is divided into Early and Late Modern Welsh. The word Welsh is a descendant, via Old English wealh, wielisc , of
9381-686: The Proto-Germanic word * Walhaz , which was derived from the name of the Celtic people known to the Romans as Volcae and which came to refer to speakers of Celtic languages, and then indiscriminately to the people of the Western Roman Empire . In Old English the term went through semantic narrowing , coming to refer to either Britons in particular or, in some contexts, slaves. The plural form Wēalas evolved into
9558-690: The Rome–Berlin Axis . A month later, Germany and Japan signed the Anti-Comintern Pact , which Italy joined the following year. The Kuomintang (KMT) party in China launched a unification campaign against regional warlords and nominally unified China in the mid-1920s, but was soon embroiled in a civil war against its former Chinese Communist Party (CCP) allies and new regional warlords . In 1931, an increasingly militaristic Empire of Japan , which had long sought influence in China as
9735-619: The Second World War (1 September 1939 – 2 September 1945) was a global conflict between two coalitions: the Allies and the Axis powers . Nearly all the world's countries —including all the great powers —participated, with many investing all available economic, industrial, and scientific capabilities in pursuit of total war , blurring the distinction between military and civilian resources. Tanks and aircraft played major roles , with
9912-409: The Soviet–Japanese Neutrality Pact in April 1941. By contrast, the Germans were steadily making preparations for an attack on the Soviet Union, massing forces on the Soviet border. Hitler believed that the United Kingdom's refusal to end the war was based on the hope that the United States and the Soviet Union would enter the war against Germany sooner or later. On 31 July 1940, Hitler decided that
10089-421: The Stresa Front in April 1935 in order to contain Germany, a key step towards military globalisation ; however, that June, the United Kingdom made an independent naval agreement with Germany, easing prior restrictions. The Soviet Union, concerned by Germany's goals of capturing vast areas of Eastern Europe , drafted a treaty of mutual assistance with France. Before taking effect, though, the Franco-Soviet pact
10266-523: The Sudetenland , an area of Czechoslovakia with a predominantly ethnic German population. Soon the United Kingdom and France followed the appeasement policy of British Prime Minister Neville Chamberlain and conceded this territory to Germany in the Munich Agreement , which was made against the wishes of the Czechoslovak government, in exchange for a promise of no further territorial demands. Soon afterwards, Germany and Italy forced Czechoslovakia to cede additional territory to Hungary, and Poland annexed
10443-428: The Tanggu Truce was signed in 1933. Thereafter, Chinese volunteer forces continued the resistance to Japanese aggression in Manchuria , and Chahar and Suiyuan . After the 1936 Xi'an Incident , the Kuomintang and CCP forces agreed on a ceasefire to present a united front to oppose Japan. The Second Italo-Ethiopian War was a brief colonial war that began in October 1935 and ended in May 1936. The war began with
10620-466: The Trans-Olza region of Czechoslovakia. Although all of Germany's stated demands had been satisfied by the agreement, privately Hitler was furious that British interference had prevented him from seizing all of Czechoslovakia in one operation. In subsequent speeches Hitler attacked British and Jewish "war-mongers" and in January 1939 secretly ordered a major build-up of the German navy to challenge British naval supremacy. In March 1939, Germany invaded
10797-506: The Treaty of Craiova . The loss of one-third of Romania's 1939 territory caused a coup against King Carol II, turning Romania into a fascist dictatorship under Marshal Ion Antonescu , with a course set towards the Axis in the hopes of a German guarantee. Meanwhile, German-Soviet political relations and economic co-operation gradually stalled, and both states began preparations for war. In April 1940, Germany invaded Denmark and Norway to protect shipments of iron ore from Sweden , which
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#173279069648110974-401: The United Kingdom and France to declare war on Germany. Poland was divided between Germany and the Soviet Union under the Molotov–Ribbentrop Pact , in which they had agreed on " spheres of influence " in Eastern Europe. In 1940, the Soviets annexed the Baltic states and parts of Finland and Romania . After the fall of France in June 1940, the war continued mainly between Germany and
11151-450: The United States spoke Welsh at home. The highest number of those (255) lived in Florida . Sources: Calls for the Welsh language to be granted official status grew with the establishment of the nationalist political party Plaid Cymru in 1925, the establishment of the Welsh Language Society in 1962 and the rise of Welsh nationalism in the later 20th century. Of the six living Celtic languages (including two revived), Welsh has
11328-426: The Wehrmacht rapidly advanced to the Channel and cut off the Allied forces in Belgium, trapping the bulk of the Allied armies in a cauldron on the Franco-Belgian border near Lille. The United Kingdom was able to evacuate a significant number of Allied troops from the continent by early June, although they had to abandon almost all their equipment. On 10 June, Italy invaded France , declaring war on both France and
11505-451: The aftermath of World War I and the rise of fascism in Europe and militarism in Japan . Key events leading up to the war included Japan's invasion of Manchuria , the Spanish Civil War , the outbreak of the Second Sino-Japanese War , and Germany's annexations of Austria and the Sudetenland . World War II is generally considered to have begun on 1 September 1939, when Nazi Germany , under Adolf Hitler , invaded Poland , prompting
11682-404: The reunification of East and West Germany to take place and resolved most post–World War II issues. No formal peace treaty between Japan and the Soviet Union was ever signed, although the state of war between the two countries was terminated by the Soviet–Japanese Joint Declaration of 1956 , which also restored full diplomatic relations between them. World War I had radically altered
11859-404: The "hugely important role", adding, "I look forward to working with the Welsh Government and organisations in Wales in developing the new system of standards. I will look to build on the good work that has been done by the Welsh Language Board and others to strengthen the Welsh language and ensure that it continues to thrive." First Minister Carwyn Jones said that Huws would act as a champion for
12036-418: The 12th to 14th centuries, of which much more remains than for any earlier period. This is the language of nearly all surviving early manuscripts of the Mabinogion , although the tales themselves are certainly much older. It is also the language of the existing Welsh law manuscripts. Middle Welsh is reasonably intelligible to a modern-day Welsh speaker. The Bible translations into Welsh helped maintain
12213-532: The 1880s identified a small part of Shropshire as still then speaking Welsh, with the "Celtic Border" passing from Llanymynech through Oswestry to Chirk . The number of Welsh-speaking people in the rest of Britain has not yet been counted for statistical purposes. In 1993, the Welsh-language television channel S4C published the results of a survey into the numbers of people who spoke or understood Welsh, which estimated that there were around 133,000 Welsh-speaking people living in England, about 50,000 of them in
12390-456: The 1930s, as preparations and plans were drawn up for the possibility of war, the role that the voluntary sector should have was determined. The National Council for Social Service (NCSS) called a meeting in 1938 in which plans to establish "Citizens Aid Bureaux" were devised in the event of war. The first 200 bureaux opened on 4 September 1939, four days after World War II started. Many of these initial bureaux were run by "people of standing" in
12567-409: The 1993 Act nor secondary legislation made under it covers the private sector, although some organisations, notably banks and some railway companies, provide some of their information in Welsh. On 7 December 2010, the Welsh Assembly unanimously approved a set of measures to develop the use of the Welsh language within Wales. On 9 February 2011 this measure, the Welsh Language (Wales) Measure 2011 ,
12744-466: The Allies were attempting to cut off . Denmark capitulated after six hours , and despite Allied support , Norway was conquered within two months. British discontent over the Norwegian campaign led to the resignation of Prime Minister Neville Chamberlain , who was replaced by Winston Churchill on 10 May 1940. On the same day, Germany launched an offensive against France . To circumvent
12921-486: The Assembly which confirms the official status of the Welsh language; which creates a strong advocate for Welsh speakers and will improve the quality and quantity of services available through the medium of Welsh. I believe that everyone who wants to access services in the Welsh language should be able to do so, and that is what this government has worked towards. This legislation is an important and historic step forward for
13098-534: The Axis war against the Soviet Union, in Romania's case partially to recapture territory ceded to the Soviet Union . In early June 1940, the Italian Regia Aeronautica attacked and besieged Malta , a British possession. From late summer to early autumn, Italy conquered British Somaliland and made an incursion into British-held Egypt . In October, Italy attacked Greece , but the attack
13275-530: The Blitz , but largely ended in May 1941 after failing to significantly disrupt the British war effort. Using newly captured French ports, the German Navy enjoyed success against an over-extended Royal Navy , using U-boats against British shipping in the Atlantic . The British Home Fleet scored a significant victory on 27 May 1941 by sinking the German battleship Bismarck . In November 1939,
13452-569: The Brittonic speakers in Wales were split off from those in northern England, speaking Cumbric, and those in the southwest, speaking what would become Cornish , so the languages diverged. Both the works of Aneirin ( Canu Aneirin , c. 600 ) and the Book of Taliesin ( Canu Taliesin ) were written during this era. Middle Welsh ( Cymraeg Canol ) is the label attached to the Welsh of
13629-682: The Celtic language spoken by the ancient Celtic Britons . Classified as Insular Celtic , the British language probably arrived in Britain during the Bronze Age or Iron Age and was probably spoken throughout the island south of the Firth of Forth . During the Early Middle Ages the British language began to fragment due to increased dialect differentiation, thus evolving into Welsh and
13806-609: The Citizens Advice Adviceguide website was visited by one third of United Kingdom's online population and Citizens Advice's own research shows that four in ten of the British population contact Citizens Advice at some point during their lives. In 2014 Citizens Advice celebrated its 75th anniversary and in 2015 the charity was named Charity of the Year at the 2015 Charity Awards. During the ten year leadership of
13983-939: The Citizens' Advice Bureau that these first bureau were mainly offshoots of established organisations in London and other large provincial cities. These organisations included the Charity Organisation Society (now the Family Action ) and the London Council of Social Service , the Liverpool Personal Service Society , the City of Glasgow Society of Social Service , the Birmingham Citizens' Society (now
14160-500: The Conservative Government's cuts to the social security system. The Citizens Advice service in England and Wales , Northern Ireland , and Scotland is guided by four principles. These are: Although an independent and impartial organisation Citizens Advice has a peculiar relationship with Government in that it is dependent upon Government for funding but also acts as a high-profile critic of government policy. At
14337-684: The European Axis declaring war on the US. Japan conquered much of coastal China and Southeast Asia , but its advances in the Pacific were halted in mid-1942 after its defeat in the naval Battle of Midway ; Germany and Italy were defeated in North Africa and at Stalingrad in the Soviet Union. Key setbacks in 1943—including German defeats on the Eastern Front, the Allied invasions of Sicily and
14514-627: The Executive Team is responsible for delivering the board's vision. Below the Trustee Board a number of committees exist: The Citizens Advice service is one of the largest volunteer organisations in the United Kingdom with 21,600 volunteers. The majority of these are part-time volunteer advisers , but the figure also includes trustees and administrators . While volunteers have varying levels of training, they are all required to receive basic training to ensure they fully understand
14691-757: The French possessions of Syria and Lebanon , assisted by the Free French . With the situation in Europe and Asia relatively stable, Germany, Japan, and the Soviet Union made preparations for war. With the Soviets wary of mounting tensions with Germany, and the Japanese planning to take advantage of the European War by seizing resource-rich European possessions in Southeast Asia , the two powers signed
14868-541: The Germans, and the last large operational unit of the Polish Army surrendered on 6 October . Despite the military defeat, Poland never surrendered; instead, it formed the Polish government-in-exile and a clandestine state apparatus remained in occupied Poland. A significant part of Polish military personnel evacuated to Romania and Latvia; many of them later fought against the Axis in other theatres of
15045-498: The Greater London area. The Welsh Language Board , on the basis of an analysis of the Office for National Statistics Longitudinal Study, estimated there were 110,000 Welsh-speaking people in England, and another thousand in Scotland and Northern Ireland. In the 2011 census , 8,248 people in England gave Welsh in answer to the question "What is your main language?" The Office for National Statistics subsequently published
15222-689: The National Lottery for 'good causes,' from local authorities or from other services such as the Legal Services Commission . Citizens Advice suffered cuts during the 2007–2008 financial crisis and the Great Recession and over 100 Citizens Advice offices closed or were lost as a result of merger since 2009. Others resorted to reduced services. Some Councils have been forced to cut funding for Citizens Advice services and these cuts led to complaints that Citizens Advice
15399-512: The Nationalists. Both Germany and the Soviet Union used this proxy war as an opportunity to test in combat their most advanced weapons and tactics. The Nationalists won the civil war in April 1939; Franco, now dictator, remained officially neutral during World War II but generally favoured the Axis . His greatest collaboration with Germany was the sending of volunteers to fight on the Eastern Front . In July 1937, Japan captured
15576-818: The Northern Ireland Association of Citizens Advice Bureaux (NIACAB). Bureaux in Scotland are members of Citizens Advice Scotland (CAS), part of the Scottish Association of Citizens Advice Bureaux. Citizens Advice holds an Annual Conference each year. In 2015 this was held at the University of Warwick . Citizens Advice and Citizens Advice Scotland act as umbrella bodies for the bureaux in the UK. They provide access to information, training courses and consultancy services for all bureaux, and regularly audit individual bureaux against
15753-511: The Royal Navy putting three Italian battleships out of commission after a carrier attack at Taranto , and neutralising several more warships at the Battle of Cape Matapan . Italian defeats prompted Germany to deploy an expeditionary force to North Africa; at the end of March 1941, Rommel 's Afrika Korps launched an offensive which drove back Commonwealth forces. In less than a month, Axis forces advanced to western Egypt and besieged
15930-602: The Soviet Union occupied the entire territories of Estonia, Latvia and Lithuania, as well as the Romanian regions of Bessarabia, Northern Bukovina, and the Hertsa region . In August 1940, Hitler imposed the Second Vienna Award on Romania which led to the transfer of Northern Transylvania to Hungary. In September 1940, Bulgaria demanded Southern Dobruja from Romania with German and Italian support, leading to
16107-719: The Soviet Union , opening the Eastern Front and initially making large territorial gains. Japan aimed to dominate East Asia and the Asia-Pacific , and by 1937 was at war with the Republic of China . In December 1941, Japan attacked American and British territories in Southeast Asia and the Central Pacific , including Pearl Harbor in Hawaii , which resulted in the US and the UK declaring war against Japan, and
16284-530: The Soviet Union and Mongolia . The Japanese doctrine of Hokushin-ron , which emphasised Japan's expansion northward, was favoured by the Imperial Army during this time. This policy would prove difficult to maintain in light of the Japanese defeat at Khalkin Gol in 1939, the ongoing Second Sino-Japanese War and ally Nazi Germany pursuing neutrality with the Soviets. Japan and the Soviet Union eventually signed
16461-756: The Soviet Union should be eliminated and aimed for the conquest of Ukraine , the Baltic states and Byelorussia . However, other senior German officials like Ribbentrop saw an opportunity to create a Euro-Asian bloc against the British Empire by inviting the Soviet Union into the Tripartite Pact. In November 1940, negotiations took place to determine if the Soviet Union would join the pact. The Soviets showed some interest but asked for concessions from Finland, Bulgaria, Turkey, and Japan that Germany considered unacceptable. On 18 December 1940, Hitler issued
16638-455: The US dropped the first atomic bombs on Hiroshima and Nagasaki on 6 and 9 August. Faced with an imminent invasion of the Japanese archipelago , the possibility of further atomic bombings, and the Soviet declaration of war against Japan and its invasion of Manchuria , Japan announced its unconditional surrender on 15 August and signed a surrender document on 2 September 1945 , marking
16815-581: The United Kingdom and France guaranteed their support for Polish independence ; when Italy conquered Albania in April 1939, the same guarantee was extended to the Kingdoms of Romania and Greece . Shortly after the Franco - British pledge to Poland, Germany and Italy formalised their own alliance with the Pact of Steel . Hitler accused the United Kingdom and Poland of trying to "encircle" Germany and renounced
16992-542: The United Kingdom attacked on 3 July in an attempt to prevent its seizure by Germany. The air Battle of Britain began in early July with Luftwaffe attacks on shipping and harbours . The German campaign for air superiority started in August but its failure to defeat RAF Fighter Command forced the indefinite postponement of the proposed German invasion of Britain . The German strategic bombing offensive intensified with night attacks on London and other cities in
17169-461: The United Kingdom. The Germans turned south against the weakened French army, and Paris fell to them on 14 June. Eight days later France signed an armistice with Germany ; it was divided into German and Italian occupation zones , and an unoccupied rump state under the Vichy Regime , which, though officially neutral, was generally aligned with Germany. France kept its fleet, which
17346-590: The United States descended from Welsh immigrants, within their households (especially in Nova Scotia ). Historically, it has also been known in English as "British", "Cambrian", "Cambric" and "Cymric". The Welsh Language (Wales) Measure 2011 gave the Welsh language official status in Wales. Welsh and English are de jure official languages of the Welsh Parliament, the Senedd , with Welsh being
17523-660: The United States was assisting China and the Western Allies, and had amended the Neutrality Act to allow "cash and carry" purchases by the Allies. In 1940, following the German capture of Paris, the size of the United States Navy was significantly increased . In September the United States further agreed to a trade of American destroyers for British bases . Still, a large majority of the American public continued to oppose any direct military intervention in
17700-496: The Welsh Language (Wales) Measure 2011, all new signs have Welsh displayed first. There have been incidents of one of the languages being vandalised, which may be considered a hate crime . Since 2000, the teaching of Welsh has been compulsory in all schools in Wales up to age 16; this has had an effect in stabilising and reversing the decline in the language. Text on UK coins tends to be in English and Latin. However,
17877-704: The Welsh Language Scheme. The list of other public bodies which have to prepare Schemes could be added to by initially the Secretary of State for Wales, from 1993 to 1997, by way of statutory instrument . Subsequent to the forming of the National Assembly for Wales in 1997, the Government Minister responsible for the Welsh language can and has passed statutory instruments naming public bodies who have to prepare Schemes. Neither
18054-598: The Welsh language, though some had concerns over her appointment: Plaid Cymru spokeswoman Bethan Jenkins said, "I have concerns about the transition from Meri Huws's role from the Welsh Language Board to the language commissioner, and I will be asking the Welsh government how this will be successfully managed. We must be sure that there is no conflict of interest, and that the Welsh Language Commissioner can demonstrate how she will offer
18231-487: The Welsh of the 16th century, but they are similar enough for a fluent Welsh speaker to have little trouble understanding it. During the Modern Welsh period, there has been a decline in the popularity of the Welsh language: the number of Welsh speakers declined to the point at which there was concern that the language would become extinct. During industrialisation in the late 19th century, immigrants from England led to
18408-630: The Welsh-speaking heartlands, with the number dropping to under 50 per cent in Ceredigion and Carmarthenshire for the first time. However, according to the Welsh Language Use Survey in 2019–20, 22 per cent of people aged three and over were able to speak Welsh. The Annual Population Survey (APS) by the Office for National Statistics (ONS) estimated that as of March 2024, approximately 862,700, or 28.0 per cent of
18585-606: The Yellow River ; this manoeuvre bought time for the Chinese to prepare their defences at Wuhan , but the city was taken by October. Japanese military victories did not bring about the collapse of Chinese resistance that Japan had hoped to achieve; instead, the Chinese government relocated inland to Chongqing and continued the war. In the mid-to-late 1930s, Japanese forces in Manchukuo had sporadic border clashes with
18762-579: The ancestor of Cumbric as well as Welsh. Jackson, however, believed that the two varieties were already distinct by that time. The earliest Welsh poetry – that attributed to the Cynfeirdd or "Early Poets" – is generally considered to date to the Primitive Welsh period. However, much of this poetry was supposedly composed in the Hen Ogledd , raising further questions about the dating of
18939-635: The bureaux must adhere to these principles, and bureaux must demonstrate that they adhere to these principles in order to retain membership of the national umbrella bodies. Citizens Advice state that their vision "is that everyone will be able to access free advice to find a way forward". They also state that their "charitable mission is to provide advice that helps people to overcome their problems and come together to campaign on big issues when their voices need to be heard". The trade publication Third Sector state that around 60% of Citizens Advice funding comes from government sources. It has been argued that there
19116-461: The capital Nanking in December 1937. After the fall of Nanking, tens or hundreds of thousands of Chinese civilians and disarmed combatants were murdered by the Japanese . In March 1938, Nationalist Chinese forces won their first major victory at Taierzhuang , but then the city of Xuzhou was taken by the Japanese in May. In June 1938, Chinese forces stalled the Japanese advance by flooding
19293-408: The census. In terms of usage, ONS also reported that 14.4 per cent (443,800) of people aged three or older in Wales reported that they spoke Welsh daily in March 2024, with 5.4 per cent (165,500) speaking it weekly and 6.5 per cent (201,200) less often. Approximately 1.7 per cent (51,700) reported that they never spoke Welsh despite being able to speak the language, with the remaining 72.0 per cent of
19470-401: The charity was well known the brand was considered somewhat “tired” or “old fashioned”. In 2019-20, the organisation's revenues were £139.1 million. In 2015 Citizens Advice piloted a webchat service allowing people to contact Citizens Advice advisers online both via online instant messenger service and via e-mail. Data from 2015 showed that 7% of all enquiries to Citizens Advice were through
19647-486: The community through new mediums such as email advice and digital TV. Another initiative has been allowing university students to train as advisers to gain credits toward their degree. This was pioneered by a partnership between the University of Portsmouth and Portsmouth Citizens Advice Bureau and is also now available at Birmingham City University , University of Reading , University of Northampton , Glasgow Caledonian University , and University of Glasgow . Training as
19824-557: The community. In The Story of The Citizens' Advice Bureaux Brasnett states that the typical bureau would include "a committee chairman the editor of a respected county paper, as treasurer a local bank manager; and among the members the manager of the employment exchange, an estate agent who was able to lend part of a house for offices". Brasnett also describes a range of groups running provincial bureau including Toc H , Rotary Clubs and Soroptomist Clubs . Brasnett states in The Story of
20001-403: The conflict well into 1941. In December 1940, Roosevelt accused Hitler of planning world conquest and ruled out any negotiations as useless, calling for the United States to become an " arsenal of democracy " and promoting Lend-Lease programmes of military and humanitarian aid to support the British war effort; Lend-Lease was later extended to the other Allies, including the Soviet Union after it
20178-414: The course of the 20th century this monolingual population all but disappeared, but a small percentage remained at the time of the 1981 census. Most Welsh-speaking people in Wales also speak English. However, many Welsh-speaking people are more comfortable expressing themselves in Welsh than in English. A speaker's choice of language can vary according to the subject domain and the social context, even within
20355-526: The creation of a " New Roman Empire ". Adolf Hitler , after an unsuccessful attempt to overthrow the German government in 1923, eventually became the Chancellor of Germany in 1933 when Paul von Hindenburg and the Reichstag appointed him. Following Hindenburg's death in 1934, Hitler proclaimed himself Führer of Germany and abolished democracy, espousing a radical, racially motivated revision of
20532-479: The decline in Welsh speakers particularly in the South Wales Valleys. Welsh government processes and legislation have worked to increase the proliferation of the Welsh language, for example through education. Welsh has been spoken continuously in Wales throughout history; however, by 1911, it had become a minority language, spoken by 43.5 per cent of the population. While this decline continued over
20709-812: The dissolution of the Austro-Hungarian, Ottoman, and Russian Empires. To prevent a future world war, the League of Nations was established in 1920 by the Paris Peace Conference . The organisation's primary goals were to prevent armed conflict through collective security, military, and naval disarmament , as well as settling international disputes through peaceful negotiations and arbitration. Despite strong pacifist sentiment after World War I , irredentist and revanchist nationalism had emerged in several European states. These sentiments were especially marked in Germany because of
20886-421: The end of May completed the German conquest of the Balkans. Partisan warfare subsequently broke out against the Axis occupation of Yugoslavia , which continued until the end of the war. In the Middle East in May, Commonwealth forces quashed an uprising in Iraq which had been supported by German aircraft from bases within Vichy-controlled Syria . Between June and July, British-led forces invaded and occupied
21063-434: The end of the war , although it was apparent that there was still a need for the services that had been established. A particular problem was the chronic housing shortage in the years immediately following the end of the war. In the 1950s, the funding was cut and by 1960 there were only 415 bureaux. The Citizens Advice service continued due to charitable support from groups such as the Nuffield Foundation , Carnegie Trust and
21240-409: The end of the war. World War II changed the political alignment and social structure of the world, and it set the foundation of international relations for the rest of the 20th century and into the 21st century. The United Nations was established to foster international cooperation and prevent conflicts, with the victorious great powers—China, France, the Soviet Union, the UK, and the US—becoming
21417-564: The first place. Citizens Advice also produces education resources to improve financial capability and consumer education. A Partnerships Intelligence Team works in order to support the work of regulators . One example of this is research on continuous payment authorities in order to help the Financial Conduct Authority better regulate them. The Citizens Advice service, both locally and nationally, also uses clients' problems as evidence to influence policy makers to review laws or administrative practices which cause undue difficulties to clients, in
21594-468: The first step of what its government saw as the country's right to rule Asia , staged the Mukden incident as a pretext to invade Manchuria and establish the puppet state of Manchukuo . China appealed to the League of Nations to stop the Japanese invasion of Manchuria. Japan withdrew from the League of Nations after being condemned for its incursion into Manchuria. The two nations then fought several battles, in Shanghai , Rehe and Hebei , until
21771-431: The following decades, the language did not die out. The smallest number of speakers was recorded in 1981 with 503,000 although the lowest percentage was recorded in the most recent census in 2021 at 17.8 per cent. By the start of the 21st century, numbers began to increase once more, at least partly as a result of the increase in Welsh-medium education . The 2004 Welsh Language Use Survey showed that 21.7 per cent of
21948-448: The former Chief Executive Gillian Guy Citizens Advice expanded its remit taking on the contract for the Witness Service and the face-to-face advice element of Pension Wise . The origins of the modern Citizens Advice service can be traced back to the Betterton Report on Public Assistance from 1924. This report recommended that advice centres should be set up to offer members of the public advice to help them with their problems. During
22125-672: The former Chinese imperial capital of Peking after instigating the Marco Polo Bridge incident , which culminated in the Japanese campaign to invade all of China. The Soviets quickly signed a non-aggression pact with China to lend materiel support, effectively ending China's prior cooperation with Germany . From September to November, the Japanese attacked Taiyuan , engaged the Kuomintang Army around Xinkou , and fought Communist forces in Pingxingguan . Generalissimo Chiang Kai-shek deployed his best army to defend Shanghai , but after three months of fighting, Shanghai fell. The Japanese continued to push Chinese forces back, capturing
22302-411: The highest number of native speakers who use the language on a daily basis, and it is the Celtic language which is considered the least endangered by UNESCO . The Welsh Language Act 1993 and the Government of Wales Act 1998 provide that the Welsh and English languages be treated equally in the public sector, as far as is reasonable and practicable. Each public body is required to prepare for approval
22479-413: The highest percentage of residents giving Welsh as their main language. The census also revealed that 3,528 wards in England, or 46% of the total number, contained at least one resident whose main language is Welsh. In terms of the regions of England , North West England (1,945), London (1,310) and the West Midlands (1,265) had the highest number of people noting Welsh as their main language. According to
22656-511: The impact that practical problems have on health professional's time. The research report "A Very General Practice" estimates that 19% of GP appointments are spent dealing with non-clinical problems. 98% of IAPT practitioners that responded to Citizens Advice research reported that they had dealt with a patient's non-health problems during an appointment in the past month and 57% reported the proportion of time they spend on non-health issues has increased compared to last year. In 2016 Citizens Advice
22833-405: The invasion of the Ethiopian Empire (also known as Abyssinia ) by the armed forces of the Kingdom of Italy ( Regno d'Italia ), which was launched from Italian Somaliland and Eritrea . The war resulted in the military occupation of Ethiopia and its annexation into the newly created colony of Italian East Africa ( Africa Orientale Italiana , or AOI); in addition it exposed the weakness of
23010-473: The issues dealt with during that time were directly related to the war. These included the tracing of missing servicemen or prisoners of war , evacuations, pensions and other allowances. The Independent describes Citizens Advice at this time as "clearing houses for family and personal problems that abound from war conditions", with common issues being lost ration books and debt issues as men went off to fight in World War II . Many war time bureaux closed at
23187-431: The language, its speakers and for the nation." The measure was not welcomed warmly by all supporters: Bethan Williams, chairman of the Welsh Language Society, gave a mixed response to the move, saying, "Through this measure we have won official status for the language and that has been warmly welcomed. But there was a core principle missing in the law passed by the Assembly before Christmas. It doesn't give language rights to
23364-625: The latter enabling the strategic bombing of population centres and delivery of the only two nuclear weapons ever used in war. World War II was the deadliest conflict in history, resulting in 70 to 85 million deaths , more than half being civilians. Millions died in genocides , including the Holocaust of European Jews, as well as from massacres, starvation, and disease. Following the Allied powers' victory, Germany , Austria , Japan , and Korea were occupied, and war crimes tribunals were conducted against German and Japanese leaders . The causes of World War II included unresolved tensions in
23541-402: The least endangered Celtic language by UNESCO . The language of the Welsh developed from the language of Britons . The emergence of Welsh was not instantaneous and clearly identifiable. Instead, the shift occurred over a long period, with some historians claiming that it had happened by as late as the 9th century , with a watershed moment being that proposed by linguist Kenneth H. Jackson ,
23718-495: The material and language in which it was originally composed. This discretion stems from the fact that Cumbric was widely believed to have been the language used in Hen Ogledd. An 8th-century inscription in Tywyn shows the language already dropping inflections in the declension of nouns. Janet Davies proposed that the origins of the Welsh language were much less definite; in The Welsh Language: A History , she proposes that Welsh may have been around even earlier than 600 AD. This
23895-468: The modern period across the border in England. Archenfield was still Welsh enough in the time of Elizabeth I for the Bishop of Hereford to be made responsible, together with the four Welsh bishops, for the translation of the Bible and the Book of Common Prayer into Welsh. Welsh was still commonly spoken there in the first half of the 19th century, and churchwardens' notices were put up in both Welsh and English until about 1860. Alexander John Ellis in
24072-449: The most disadvantaged in society with Citizens Advice clients five times more likely to live in poverty than the average member of the United Kingdom population. Citizen Advice's own research has also shown that volunteering has positive benefits in terms of helping people gain practical skills and improving mental health . Each year 31% of Citizens Advice's volunteers leave the service for paid employment and it has been calculated that
24249-433: The name for their territory, Wales. The modern names for various Romance-speaking people in Continental Europe (e.g. Walloons , Valaisans , Vlachs / Wallachians , and Włosi , the Polish name for Italians) have a similar etymology. The Welsh term for the language, Cymraeg , descends from the Brythonic word combrogi , meaning 'compatriots' or 'fellow countrymen'. Welsh evolved from Common Brittonic ,
24426-437: The nature of the service including the four basic principles. Typically there will be a paid bureau manager, some paid advice session supervisors and in some cases some paid advisers. Some staff may be qualified to give specialist legal advice or to advise on immigration . Each Citizens Advice is an affiliated to the national organisation but they are managed and run locally. Many bureaux are also limited companies and may have
24603-543: The only de jure official language in any part of the United Kingdom, with English being merely de facto official. According to the 2021 census , the Welsh-speaking population of Wales aged three or older was 538,300 (17.8%) and nearly three quarters of the population in Wales said they had no Welsh language skills. Other estimates suggest that 862,700 people (28.0%) aged three or older in Wales could speak Welsh in March 2024. Almost half of all Welsh speakers consider themselves fluent, while 20 per cent are able to speak
24780-503: The other Brittonic languages. It is not clear when Welsh became distinct. Linguist Kenneth H. Jackson has suggested that the evolution in syllabic structure and sound pattern was complete by around AD 550, and labelled the period between then and about AD 800 "Primitive Welsh". This Primitive Welsh may have been spoken in both Wales and the Hen Ogledd ('Old North') – the Brittonic-speaking areas of what are now northern England and southern Scotland – and therefore may have been
24957-402: The people of Wales in every aspect of their lives. Despite that, an amendment to that effect was supported by 18 Assembly Members from three different parties, and that was a significant step forward." On 5 October 2011, Meri Huws , Chair of the Welsh Language Board , was appointed the new Welsh Language Commissioner. She released a statement that she was "delighted" to have been appointed to
25134-421: The performance of energy suppliers and the postal service. Current campaigns include: Citizens Advice measures the impact of its advice across a range of areas. Citizens Advice research has calculated that for every £1 spent on the Citizens Advice service the Government saves £1.96 and £8.74 in wider economic and social benefits and £11.98 in benefit to individuals. Research shows that Citizens Advice affects
25311-447: The permanent members of its security council . The Soviet Union and the United States emerged as rival superpowers , setting the stage for the Cold War . In the wake of European devastation, the influence of its great powers waned, triggering the decolonisation of Africa and Asia . Most countries whose industries had been damaged moved towards economic recovery and expansion . World War II began in Europe on 1 September 1939 with
25488-416: The policies and principles that affect people's lives". This research and campaigns agenda also known as "social policy" is more preventative in nature and designed to stop problems arising in the first place. Citizens Advice organisations emerged in the 1930s linked to the emergence of a fledgling social welfare service and the outbreak of World War II . Public funding for the organisation was cut following
25665-411: The political European map with the defeat of the Central Powers —including Austria-Hungary , Germany , Bulgaria , and the Ottoman Empire —and the 1917 Bolshevik seizure of power in Russia , which led to the founding of the Soviet Union. Meanwhile, the victorious Allies of World War I , such as France, Belgium, Italy, Romania, and Greece, gained territory, and new nation-states were created out of
25842-471: The population not being able to speak it. The National Survey for Wales, conducted by Welsh Government, has also tended to report a higher percentage of Welsh speakers than the census, with the most recent results for 2022–2023 suggesting that 18 per cent of the population aged 3 and over were able to speak Welsh, with an additional 16 per cent noting that they had some Welsh-speaking ability. Historically, large numbers of Welsh people spoke only Welsh. Over
26019-502: The population of Wales aged 3 and over, were able to speak the language. Children and young people aged three to 15 years old were more likely to report that they could speak Welsh than any other age group (48.4 per cent, 241,300). Around 1,001,500 people, or 32.5 per cent, reported that they could understand spoken Welsh. 24.7 per cent (759,200) could read and 22.2 per cent (684,500) could write in Welsh. The APS estimates of Welsh language ability are historically higher than those produced by
26196-407: The population of Wales spoke Welsh, compared with 20.8 per cent in the 2001 census , and 18.5 per cent in the 1991 census . Since 2001, however, the number of Welsh speakers has declined in both the 2011 and 2021 censuses to about 538,300 or 17.8 per cent in 2021, lower than 1991, although it is still higher in absolute terms. The 2011 census also showed a "big drop" in the number of speakers in
26373-427: The port of Tobruk . By late March 1941, Bulgaria and Yugoslavia signed the Tripartite Pact ; however, the Yugoslav government was overthrown two days later by pro-British nationalists. Germany and Italy responded with simultaneous invasions of both Yugoslavia and Greece , commencing on 6 April 1941; both nations were forced to surrender within the month. The airborne invasion of the Greek island of Crete at
26550-428: The quality of their advice. In 2008/9, there were 416 member bureaux offering advice from over 3,300 locations in England and Wales and a further 22 bureaux in Northern Ireland all of which are independent charities. Despite the large number of volunteers working for the organisation, level of demand for the service often far outstrips resources. Citizens Advice has recently begun looking at ways to reach all members of
26727-407: The remainder of Czechoslovakia and subsequently split it into the German Protectorate of Bohemia and Moravia and a pro-German client state , the Slovak Republic . Hitler also delivered an ultimatum to Lithuania on 20 March 1939, forcing the concession of the Klaipėda Region , formerly the German Memelland . Greatly alarmed and with Hitler making further demands on the Free City of Danzig ,
26904-409: The required fresh approach to this new role." Huws started her role as the Welsh Language Commissioner on 1 April 2012. Local councils and the Senedd use Welsh, issuing Welsh versions of their literature, to varying degrees. Road signs in Wales are in Welsh and English. Prior to 2016, the choice of which language to display first was the responsibility of the local council. Since then, as part of
27081-428: The requirements of their respective membership standards. All bureaux try to ensure their services are accessible to all sections of the community, so that provision can be made for the housebound, immigrant communities, rural inhabitants, elderly and disabled as appropriate. Membership of Citizens Advice gives each bureau access to the national information portal, known as AdviserNet and to internet access provided through
27258-425: The role that Victim Support played in supporting court witnesses. This contract is worth £24m. This service was renamed the Witness Service . Also in 2014 Citizens Advice took over the role of Consumer Futures (previously Consumer Focus) which represents consumers of regulated industries (energy and the postal service). In 2015 Citizens Advice began to deliver Pension Wise guidance. In 2015 Citizens Advice adopted
27435-457: The same branding as the British charity. New Zealand has over 80 Citizens Advice Bureau branches throughout the North and South Island . There is also a Spanish Citizens Advice Bureau organisation aimed at helping British expats in Spain and a Gibraltan Citizens Advice Bureau. An unrelated organisation Citizens Advice International was established in 2004 to promote free advice services and to promote Citizens Advice organisations throughout
27612-410: The significant territorial, colonial, and financial losses imposed by the Treaty of Versailles . Under the treaty, Germany lost around 13 percent of its home territory and all its overseas possessions , while German annexation of other states was prohibited, reparations were imposed, and limits were placed on the size and capability of the country's armed forces . The German Empire was dissolved in
27789-447: The start or prelude to World War II. The exact date of the war's end also is not universally agreed upon. It was generally accepted at the time that the war ended with the armistice of 15 August 1945 ( V-J Day ), rather than with the formal surrender of Japan on 2 September 1945, which officially ended the war in Asia . A peace treaty between Japan and the Allies was signed in 1951. A 1990 treaty regarding Germany's future allowed
27966-415: The strong Maginot Line fortifications on the Franco-German border, Germany directed its attack at the neutral nations of Belgium , the Netherlands , and Luxembourg . The Germans carried out a flanking manoeuvre through the Ardennes region, which was mistakenly perceived by the Allies as an impenetrable natural barrier against armoured vehicles. By successfully implementing new Blitzkrieg tactics,
28143-415: The two wars became World War II in 1941. Other proposed starting dates for World War II include the Italian invasion of Abyssinia on 3 October 1935. The British historian Antony Beevor views the beginning of World War II as the Battles of Khalkhin Gol fought between Japan and the forces of Mongolia and the Soviet Union from May to September 1939. Others view the Spanish Civil War as
28320-449: The type of cases that a 1980s branch would have to deal with. David Harker became CEO in 1997. He led Citizens Advice until 2010 and during that time oversaw a massive IT overhaul. Since 2003, the operating name of the National Association of Citizens Advice Bureaux changed to Citizens Advice and Citizens Advice Cymru or Cyngor ar Bopeth in Wales. In the same year Citizens Advice became the first advice sector organisation to begin to audit
28497-458: The use of Welsh in daily life, and standardised spelling. The New Testament was translated by William Salesbury in 1567, and the complete Bible by William Morgan in 1588. Modern Welsh is subdivided into Early Modern Welsh and Late Modern Welsh. Early Modern Welsh ran from the 15th century through to the end of the 16th century, and the Late Modern Welsh period roughly dates from the 16th century onwards. Contemporary Welsh differs greatly from
28674-476: The war but restored during the 1960s and a government grant in 1973 allowed the National Association of Citizens Advice Bureaux (NACAB) to expand the charity. Citizens Advice has grown to be the largest independent advice provider in the United Kingdom . There are also a number of Citizens Advice organisations that base themselves on the United Kingdom advice charity mainly in parts of the Commonwealth including Australia , New Zealand , and Gibraltar . In 2013
28851-407: The war were not fulfilled in the peace settlement. From 1922 to 1925, the Fascist movement led by Benito Mussolini seized power in Italy with a nationalist, totalitarian , and class collaborationist agenda that abolished representative democracy, repressed socialist, left-wing, and liberal forces, and pursued an aggressive expansionist foreign policy aimed at making Italy a world power, promising
29028-475: The war. Germany annexed western Poland and occupied central Poland ; the Soviet Union annexed eastern Poland ; small shares of Polish territory were transferred to Lithuania and Slovakia . On 6 October, Hitler made a public peace overture to the United Kingdom and France but said that the future of Poland was to be determined exclusively by Germany and the Soviet Union. The proposal was rejected and Hitler ordered an immediate offensive against France, which
29205-402: The webchat service and 80,000 webchat enquiries were answered. In 2016 Citizens Advice was featured in a BBC documentary called Battling with Benefits . It explored the work of Bridgend Citizens Advice in Wales and their work on issues such as the bedroom tax , Job Seekers' Allowance "sanctions" and appeals for Employment Support Allowance and Personal Independence Payment in light of
29382-511: The website, what searches from the search engine Google caused an individual to reach the Citizens Advice page and what Citizens Advice website content is most popular. Citizens Advice also runs a consumer helpline to help with consumer issues. The most popular areas of enquiry are benefits and debt with housing the third most popular enquiry area. Each Citizens Advice office operates differently. Some will have specialist staff that deal with certain cases such as debt or housing. Some operate
29559-404: The west halted the German advance for several days, but it was outflanked and encircled by the Wehrmacht . Remnants of the Polish army broke through to besieged Warsaw . On 17 September 1939, two days after signing a cease-fire with Japan , the Soviet Union invaded Poland under the supposed pretext that the Polish state had ceased to exist. On 27 September, the Warsaw garrison surrendered to
29736-467: The work of Citizens Advice volunteers is worth £111 million. Citizens Advice's campaigns work has had a number of successes including the Financial Conduct Authority capping payday loans . A Twitter hashtag #CABlive is used to publicise the work of Citizens Advice on social media . Research conducted in 2016 found that 4 in 5 of Citizens Advice clients felt stressed, depressed or anxious and 3 in 5 clients felt their physical health had become worse as
29913-483: The world order , and soon began a massive rearmament campaign . France, seeking to secure its alliance with Italy, allowed Italy a free hand in Ethiopia , which Italy desired as a colonial possession. The situation was aggravated in early 1935 when the Territory of the Saar Basin was legally reunited with Germany, and Hitler repudiated the Treaty of Versailles, accelerated his rearmament programme, and introduced conscription. The United Kingdom, France and Italy formed
30090-444: The world. Notes References Welsh language Welsh ( Cymraeg [kəmˈraːiɡ] or y Gymraeg [ə ɡəmˈraːiɡ] ) is a Celtic language of the Brittonic subgroup that is native to the Welsh people . Welsh is spoken natively in Wales , by some in England , and in Y Wladfa (the Welsh colony in Chubut Province , Argentina ). It is spoken by smaller numbers of people in Canada and
30267-554: Was invaded by Germany. The United States started strategic planning to prepare for a full-scale offensive against Germany. At the end of September 1940, the Tripartite Pact formally united Japan, Italy, and Germany as the Axis powers . The Tripartite Pact stipulated that any country—with the exception of the Soviet Union—that attacked any Axis Power would be forced to go to war against all three. The Axis expanded in November 1940 when Hungary , Slovakia , and Romania joined. Romania and Hungary later made major contributions to
30444-403: Was appointed to the National Health and Wellbeing Alliance. Working with the Department of Health, NHS England, Public Health England and the 23 members of the Alliance, Citizens Advice uses its data and evidence to reduce health inequalities, which is one of the key aims of the Alliance. A Trustee Board provides strategic direction and vision for the organisation. The Chief Executive working with
30621-514: Was not meeting growing needs for its services during a period of high demand. Newcastle Citizens Advice faced a threat of closure in 2016 after Newcastle Council proposed large cuts to its funding. In February 2016, Derby City Council decided that it would no longer fund the city's Citizens Advice, leaving Derby as the only city in the UK not to have a Citizens Advice Service, according to its CEO. Both Citizens Advice and Citizens Advice Scotland are registered charities and are financed partly by
30798-518: Was passed and received Royal Assent, thus making the Welsh language an officially recognised language within Wales. The measure: The measure required public bodies and some private companies to provide services in Welsh. The Welsh government's Minister for Heritage at the time, Alun Ffred Jones , said, "The Welsh language is a source of great pride for the people of Wales, whether they speak it or not, and I am delighted that this measure has now become law. I am very proud to have steered legislation through
30975-403: Was postponed until the spring of 1940 due to bad weather. After the outbreak of war in Poland, Stalin threatened Estonia , Latvia , and Lithuania with military invasion, forcing the three Baltic countries to sign pacts allowing the creation of Soviet military bases in these countries; in October 1939, significant Soviet military contingents were moved there. Finland refused to sign
31152-657: Was repulsed with heavy Italian casualties; the campaign ended within months with minor territorial changes. To assist Italy and prevent Britain from gaining a foothold, Germany prepared to invade the Balkans, which would threaten Romanian oil fields and strike against British dominance of the Mediterranean. In December 1940, British Empire forces began counter-offensives against Italian forces in Egypt and Italian East Africa . The offensives were successful; by early February 1941, Italy had lost control of eastern Libya, and large numbers of Italian troops had been taken prisoner. The Italian Navy also suffered significant defeats, with
31329-441: Was required to go through the bureaucracy of the League of Nations, which rendered it essentially toothless. The United States, concerned with events in Europe and Asia, passed the Neutrality Act in August of the same year. Hitler defied the Versailles and Locarno Treaties by remilitarising the Rhineland in March 1936, encountering little opposition due to the policy of appeasement . In October 1936, Germany and Italy formed
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