BT Superfast Fibre (formerly BT Infinity ) is a broadband service in the United Kingdom provided by BT Consumer , the consumer sales arm of the BT Group . The underlying network is fibre-to-the-cabinet (FTTC), which uses optical fibre for all except the final few hundred metres (yards) to the consumer, and delivers claimed download speeds of "up to 76 Mbit/s" and upload speeds of "up to 19 Mbit/s" depending on package selected. The fibre terminates in a new roadside cabinet containing a DSLAM , from where the final connection to the customer uses VDSL2 technology .
69-581: Ofcom data gathered in November 2014 indicated that only 1% of 76 Mbit/s and 15% of 38 Mbit/s customers received the advertised speed. It adopted its present name on 23 May 2018 as part of BT's renaming of its entire broadband portfolio which is "designed to be simpler and more descriptive". Following a technical trial involving 50 homes in Foxhall, Ipswich, in January 2009, and operational pilots at
138-545: A CCITT standard. Similar schemes were used in the Americas and in some European countries including Spain. Digit strings between switches were often abbreviated to further improve utilization. For example, one switch might send only the last four or five digits of a telephone number . In one case, seven digit numbers were preceded by a digit 1 or 2 to differentiate between two area codes or office codes, (a two-digit-per-call savings). This improved revenue per trunk and reduced
207-446: A panel switch and a manual switchboard. Probably the most common form of communicating dialed digits between electromechanical switches was sending dial pulses , equivalent to a rotary dial 's pulsing, but sent over trunk circuits between switches. In Bell System trunks, it was common to use 20 pulse-per-second between crossbar switches and crossbar tandems. This was twice the rate of Western Electric/Bell System telephone dials. Using
276-459: A central office (C.O.) is a common carrier switching center Class 5 telephone switch in which trunks and local loops are terminated and switched. In the UK, a telephone exchange means an exchange building, and is also the name for a telephone switch. With manual service , the customer lifts the receiver off-hook and asks the operator to connect the call to a requested number. Provided that
345-484: A circuit connecting a dialed call through an electromechanical switch had DC continuity within the local exchange area via metallic conductors. The design and maintenance procedures of all systems involved methods to avoid that subscribers experienced undue changes in the quality of the service or that they noticed failures. A variety of tools referred to as make-busy s were plugged into electromechanical switch elements upon failure and during repairs. A make-busy identified
414-412: A digit receiver (part of an element called an Originating Register ) would be connected to a call just long enough to collect the subscriber's dialed digits. Crossbar architecture was more flexible than step offices. Later crossbar systems had punch-card-based trouble reporting systems. By the 1970s, automatic number identification had been retrofitted to nearly all step-by-step and crossbar switches in
483-517: A failed switch element. A trouble reporting card system was connected to switch common control elements. These trouble reporting systems punctured cardboard cards with a code that logged the nature of a failure. Electromechanical switching systems required sources of electricity in form of direct current (DC), as well as alternating ring current (AC), which were generated on-site with mechanical generators. In addition, telephone switches required adjustment of many mechanical parts. Unlike modern switches,
552-404: A horizontal panel containing two rows of patch cords, each pair connected to a cord circuit . When a calling party lifted the receiver, the local loop current lit a signal lamp near the jack. The operator responded by inserting the rear cord ( answering cord ) into the subscriber's jack and switched their headset into the circuit to ask, "Number, please?" For a local call, the operator inserted
621-411: A hundred pair cable between switches, for example. Conductors in one common circuit configuration were named tip, ring, ear (E) and mouth (M). Tip and ring were the voice-carrying pair, and named after the tip and ring on the three conductor cords on the manual operator's console. In two-way trunks with E and M signaling , a handshake took place to prevent both switches from colliding by dialing calls on
690-485: A lamp on the operator's switchboard, signaling the operator to perform service. In the largest cities, it took many years to convert every office to automatic equipment, such as a panel switch . During this transition period, once numbers were standardized to the 2L-4N or 2L-5N format (two-letter exchange name and either four or five digits), it was possible to dial a number located in a manual exchange and be connected without requesting operator assistance. The policy of
759-399: A manual office, having listings such as Hillside 834 or East 23, was recognizable by the format in which the second letter was not capitalized. Rural areas, as well as the smallest towns, had manual service and signaling was accomplished with magneto telephones, which had a crank for the signaling generator. To alert the operator, or another subscriber on the same line, the subscriber turned
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#1732787874408828-539: A minimum of 1,000 votes in order to enter the competition; any area whose exchange reached 75% would be actively engaged with by BT for an upgrade. Two exchanges outside the top 6 winners achieved over 75%: Marton, Warwickshire ; and Capel, Surrey . On 2 February 2011, BT announced that all 10 exchanges would be upgraded. In March 2012, BT announced that they would be upgrading all of their packages to take advantage of their newer and much faster 100 Mbit/s fibre-optic technology. Areas are expected to be upgraded within
897-407: A private telephone exchange is termed a private branch exchange (PBX), which connects to the public switched telephone network. A PBX serves an organization's telephones and any private leased line circuits, typically situated in large office spaces or organizational campuses. Smaller setups might use a PBX or key telephone system managed by a receptionist, catering to the telecommunication needs of
966-436: A single line. When calling a party, the operator used code ringing, a distinctive ringing signal sequence, such as two long rings followed by one short ring. Everyone on the line could hear the signals, and could pick up and monitor other people's conversations. Automatic exchanges , which provided dial service , were invented by Almon Strowger in 1888. First used commercially in 1892, they did not gain widespread use until
1035-526: A telephone with a dial tone . Telecommunication carriers also define rate centers for business and billing purposes, which in large cities, might encompass clusters of central offices to specify geographic locations for distance measurement calculations. In the 1940s, the Bell System in the United States and Canada introduced a nationwide numbering system that identified central offices with
1104-466: A trunk as idle. Trunk circuitry hearing a 2,600 Hz tone for a certain duration would go idle. (The duration requirement reduced falsing .) Some systems used tone frequencies over 3,000 Hz, particularly on SSB frequency-division multiplex microwave radio relays . On T-carrier binary digital transmission systems, bits within the T-1 data stream were used to transmit supervision. By careful design,
1173-476: A unique three-digit code, along with a three-digit numbering plan area code (NPA code or area code), making central office codes distinctive within each numbering plan area. These codes served as prefixes in subscriber telephone numbers. The mid-20th century saw similar organizational efforts in telephone networks globally, propelled by the advent of international and transoceanic telephone trunks and direct customer dialing. For corporate or enterprise applications,
1242-524: A wide range of advanced services. Local versions were called ARE11 while tandem versions were known as ARE13. They were used in Scandinavia, Australia, Ireland and many other countries in the late 1970s and into the 1980s when they were replaced with digital technology. Beamish, County Durham Beamish , previously named 'Pit Hill', is a village in County Durham , England, situated to
1311-402: A year later. In 1887 Puskás introduced the multiplex switchboard . . Later exchanges consisted of one to several hundred plug boards staffed by switchboard operators . Each operator sat in front of a vertical panel containing banks of ¼-inch tip-ring-sleeve (3-conductor) jacks, each of which was the local termination of a subscriber 's telephone line . In front of the jack panel lay
1380-588: Is available for use by non-BT ISPs either directly from Openreach, or from BT Wholesale as part of the WBC product family. BT Retail ran a competition called "Race to Infinity" in the autumn of 2010 to assess demand for the Infinity product in 2495 mostly-rural communities. The winners would be the 5 areas served by a telephone exchange that received the most percentage votes out of its "total connections" by 31 December 2010. BT announced on 3 January 2011 that 6, not
1449-468: The Bell System stated that customers in large cities should not need to be concerned with the type of office, whether they were calling a manual or an automatic office. When a subscriber dialed the number of a manual station, an operator at the destination office answered the call after seeing the number on an indicator , and connected the call by plugging a cord into the outgoing circuit and ringing
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#17327878744081518-682: The Bell Telephone Company in Boston in 1877. The world's first state-administered telephone exchange opened on November 12, 1877 in Friedrichsberg close to Berlin under the direction of Heinrich von Stephan . George W. Coy designed and built the first commercial US telephone exchange which opened in New Haven, Connecticut in January, 1878, and the first telephone booth was built in nearby Bridgeport . The switchboard
1587-470: The Western Electric 1ESS switch , Northern Telecom SP1 , Ericsson AXE, Automatic Electric EAX-1 & EAX-2, Philips PRX /A, ITT Metaconta, British GPO/BT TXE series and several other designs were similar. Ericsson also developed a fully computerized version of their ARF crossbar exchange called ARE. These used a crossbar switching matrix with a fully computerized control system and provided
1656-546: The crossbar switch . Circuits interconnecting switches are called trunks . Before Signalling System 7 , Bell System electromechanical switches in the United States originally communicated with one another over trunks using a variety of DC voltages and signaling tones. Today, those simple digital signals have been replaced by more modern coded digital signals (typically using binary code). Some signaling communicated dialed digits. An early form called Panel Call Indicator Pulsing used quaternary pulses to set up calls between
1725-415: The telephone when the user removes the handset from the switchhook or cradle. The exchange provides dial tone at that time to indicate to the user that the exchange is ready to receive dialed digits. The pulses or DTMF tones generated by the telephone are processed and a connection is established to the destination telephone within the same exchange or to another distant exchange. The exchange maintains
1794-409: The Bell System required continuous maintenance, such as cleaning. Indicator lights on equipment bays alerted staff to conditions such as blown fuses (usually white lamps) or a permanent signal (stuck off-hook condition, usually green indicators). Step offices were more susceptible to single-point failures than newer technologies. Crossbar offices used more shared, common control circuits. For example,
1863-414: The Bell System. Electronic switching systems gradually evolved in stages from electromechanical hybrids with stored program control to the fully digital systems. Early systems used reed relay -switched metallic paths under digital control. Equipment testing, phone numbers reassignments, circuit lockouts and similar tasks were accomplished by data entry on a terminal. Examples of these systems included
1932-476: The Chinese company access to the UK's critical communications network without ministerial oversight, saying they were 'deeply shocked' that BT did not inform government that they were allowing Huawei and ZTE, both foreign entities with ties to the Chinese military unfettered access to critical national systems. Furthermore, ministers discovered that the agency with responsibility to ensure Chinese equipment and code,
2001-663: The European Union declared the company a security risk to its citizens. Telephone exchange A telephone exchange , also known as a telephone switch or central office , is a crucial component in the public switched telephone network (PSTN) or large enterprise telecommunications systems. It facilitates the interconnection of telephone subscriber lines or digital system virtual circuits, enabling telephone calls between subscribers. The terminology used in telecommunications has evolved over time, with telephone exchange and central office often used interchangeably,
2070-507: The Muswell Hill, Whitchurch and Glasgow Halfway telephone exchanges , the service was launched commercially on 25 January 2010. When it was announced, BT expected 4 million customers for the service by the end of the year. Infinity forms part of BT's £1.5bn plan to make superfast broadband available to 40% of the UK by the summer of 2012, using FTTC and FTTP services. Previously, the only major provider of domestic super fast broadband in
2139-474: The Strowger's typical 10 pps—typically about 20 pps. At a later date many also accepted DTMF "touch tones" or other tone signaling systems. A transitional technology (from pulse to DTMF) had converters to convert DTMF to pulse, to feed to older Strowger, panel, or crossbar switches. This technology was used as late as mid-2002. Many terms used in telecommunication technology differ in meaning and usage among
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2208-459: The UK intelligence community initiated an investigation aimed at Huawei , the Chinese supplier of BT's new fibre infrastructure, of which BT Infinity is a part, with increasing urgency after the US, Canada and Australia prevented the company from operating in their countries. Although BT had notified the UK government in 2003 of Huawei's interest in their £10b network upgrade contract, what they did not do
2277-479: The UK was Virgin Media 's hybrid fibre-coaxial service. Neither Virgin Media nor BT's 'up-to 76 Mbit/s' Infinity actually use optical fibre to supply super fast broadband to the home, but rather still rely on copper, which can be sensitive to electromagnetic interference. BT Infinity does however have a 'fibre to the home' product available. The fibre infrastructure is installed and maintained by Openreach , and
2346-471: The appropriated bits did not change voice quality appreciably. Robbed bits were translated to changes in contact states (opens and closures) by electronics in the channel bank hardware. This allowed direct current E and M signaling, or dial pulses, to be sent between electromechanical switches over a pure digital carrier which did not have DC continuity. Bell System installations typically had alarm bells, gongs, or chimes to announce alarms calling attention to
2415-480: The area's exchange could vote - and were encouraged to do so by very active locally-run volunteer campaigns. In addition to winning Infinity, each of the six winning areas are to receive £5,000 of computer equipment for a local community project. BT originally planned on awarding the prize to just 1 of the top 5 winners. As of February 2015, many properties in the small village of Baschurch were still waiting for BT to install BT Infinity. An area's exchange had to get
2484-407: The automation of telephone circuit switching. While there were many extensions and adaptations of this initial patent, the one best known consists of 10 levels or banks, each having 10 contacts arranged in a semicircle. When used with a rotary telephone dial , each pair of digits caused the shaft of the central contact "hand" of the stepping switch to first step (ratchet) up one level for each pulse in
2553-474: The call only if intermediate trunk lines were available between all the centers at the same time. In 1943 when military calls had priority, a cross-country US call might take as long as 2 hours to request and schedule in cities that used manual switchboards for toll calls. On March 10, 1891, Almon Brown Strowger , an undertaker in Kansas City, Missouri , patented the stepping switch , a device which led to
2622-437: The circuit, allowing them to handle another call, while the caller heard an audible ringback signal, so that that operator would not have to periodically report that they were continuing to ring the line. In the ringdown method, the originating operator called another intermediate operator who would call the called subscriber, or passed it on to another intermediate operator. This chain of intermediate operators could complete
2691-419: The connection until one of the parties hangs up. This monitoring of connection status is called supervision. Additional features, such as billing equipment, may also be incorporated into the exchange. The Bell System dial service implemented a feature called automatic number identification (ANI) which facilitated services like automated billing, toll-free 800-numbers , and 9-1-1 service. In manual service,
2760-482: The conservation area of Beamish Burn . To the north of Beamish, Pockerley Manor preserves a rare though altered example of a pele tower in County Durham, probably dating from the 15th century with later alterations and additions. It is attached to a later farmhouse and the building is now known as Pockerley Manor. The tower has living accommodation built over a stone basement, the first floor reached through
2829-533: The crank to generate ringing current. The switchboard responded by interrupting the circuit, which dropped a metal tab above the subscriber's line jack and sounded a buzzer. Dry cell batteries, normally two large N°. 6 cells in the subscriber's telephone, provided the direct current for the transmitter. Such magneto systems were in use in the US as late as 1983, as in the small town, Bryant Pond, Woodstock, Maine . Many small town magneto systems featured party lines , anywhere from two to ten or more subscribers sharing
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2898-468: The destination station. For example, if a dial customer calling from TAylor 4725 dialed a number served by a manual exchange, e.g., ADams 1383-W, the call was completed, from the subscriber's perspective, exactly as a call to LEnnox 5813, in an automated exchange. The party line letters W, R, J, and M were only used in manual exchanges with jack-per-line party lines. In contrast to the listing format MAin 1234 for an automated office with two capital letters,
2967-759: The end of 2014. Among the list, is Beamish , Birtley, Tyne and Wear , Darlington , Coatbridge , Grimsby and Yapton . BT have received objections to the siting of various road-side boxes that are being installed for BT Infinity. Objectors are not opposed to the new technology, but propose that better locations could be found for the boxes. The green BT Infinity boxes are similar to existing street side cabinets but are taller and wider than existing units, with some models being 1.6 metres (5.2 ft) tall. BT has also being widely criticised for upgrading telephone exchanges to support BT Infinity but then failing to upgrade all 'less profitable' cabinets. BT does not make cabinet upgrade plans public knowledge. Between 2010 and 2012
3036-473: The enterprise. In the era of the electrical telegraph, its principal users were post offices, railway stations, the more important governmental centers (ministries), stock exchanges, very few nationally distributed newspapers, the largest internationally important corporations, and wealthy individuals. Despite the fact that telephone devices existed before the invention of the telephone exchange, their success and economical operation would have been impossible on
3105-493: The faster pulsing rate made trunk utilization more efficient because the switch spent half as long listening to digits. DTMF was not used for trunk signaling. Multi-frequency (MF) was the last of the pre-computerized methods. It used a different set of tones sent in pairs like DTMF. Dialing was preceded by a special keypulse (KP) signal and followed by a start (ST). Variations of the Bell System MF tone scheme became
3174-435: The first decade of the 20th century. They eliminated the need for human switchboard operators who completed the connections required for a telephone call . Automation replaced human operators with electromechanical systems, and telephones were equipped with a dial by which a caller transmitted the destination telephone number to the automatic switching system. A telephone exchange automatically senses an off-hook condition of
3243-424: The first digit and then to swing horizontally in a contact row with one small rotation for each pulse in the next digit. Later stepping switches were arranged in banks, the first stage of which was a linefinder . If one of up to a hundred subscriber lines (two hundred lines in later linefinders) had the receiver lifted "off hook", a linefinder connected the subscriber's line to a free first selector, which returned
3312-477: The first real-world tests of newer XGPON technology, developed by BT and ZTE collectively, to allow superfast fibre-optic broadband up to 10 Gbit/s (10,000 Mbit/s). The testing is currently being held at Arcol UK in Cornwall and will operate in tandem with its current 330 Mbit/s downlink package. On 13 February 2013, BT announced 99 new fibre exchanges. They are all expected to be activated by
3381-399: The front cord of the pair ( ringing cord ) into the called party's local jack and started the ringing cycle. For a long-distance call, the operator plugged into a trunk circuit to connect to another operator in another bank of boards or at a remote central office. In 1918, the average time to complete the connection for a long-distance call was 15 minutes. Early manual switchboards required
3450-404: The impetus for the creation of a new industrial sector. As with the invention of the telephone itself, the honour of "first telephone exchange" has several claimants. One of the first to propose a telephone exchange was Hungarian Tivadar Puskás in 1877 while he was working for Thomas Edison . The first experimental telephone exchange was based on the ideas of Puskás, and it was built by
3519-408: The latter term originating from the Bell System . A central office typically refers to a facility that houses the inside plant equipment for one or several telephone exchanges, each catering to a specific geographical region. This region is sometimes known as the exchange area. In North America, the term wire center may be used to denote a central office location, indicating a facility that provides
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#17327878744083588-584: The north east of Stanley . The village is contained within Hell Hole Wood and is home to Beamish Museum , an open-air museum seeking to replicate a northern town of the early 20th century. Its principal public house is the Shepherd and Shepherdess, near the Beamish Museum entrance. To the south is the village of No Place (also called Co-operative Villas ). North West Beamish lies in
3657-399: The number is in the same central office, and located on the operator's switchboard, the operator connects the call by plugging the ringing cord into the jack corresponding to the called customer's line. If the called party's line is on a different switchboard in the same office, or in a different central office, the operator plugs into the trunk for the destination switchboard or office and asks
3726-476: The number of digit receivers needed in a switch. Every task in electromechanical switches was done in big metallic pieces of hardware. Every fractional second cut off of call set up time meant fewer racks of equipment to handle call traffic. Examples of signals communicating supervision or call progress include E and M signaling , SF signaling, and robbed-bit signaling. In physical (not carrier) E and M trunk circuits, trunks were four wire. Fifty trunks would require
3795-432: The operator answering (known as the "B" operator) to connect the call. Most urban exchanges provided common-battery service, meaning that the central office provided power to the subscriber telephone circuits for operation of the transmitter, as well as for automatic signaling with rotary dials . In common-battery systems, the pair of wires from a subscriber's telephone to the exchange carry 48V (nominal) DC potential from
3864-543: The operator knows where a call is originating by the light on the switchboard jack field. Before ANI, long-distance calls were placed into an operator queue and the operator asked the calling party's number and recorded it on a paper toll ticket. Early exchanges were electromechanical systems using motors, shaft drives, rotating switches and relays . Some types of automatic exchanges were the Strowger switch or step-by-step switch, All Relay, panel switch , Rotary system and
3933-408: The operator to operate listening keys and ringing keys, but by the late 1910s and 1920s, advances in switchboard technology led to features which allowed the call to be automatically answered immediately as the operator inserted the answering cord, and ringing would automatically begin as soon as the operator inserted the ringing cord into the called party's jack. The operator would be disconnected from
4002-423: The originally planned 5, areas would receive Infinity by early 2012. The six winning areas were: Whitchurch, Hampshire (104%); Caxton, Cambridgeshire (103%); Madingley , Cambridgeshire (102%); Innerleithen , Scottish Borders (101%); Blewbury , Oxfordshire (99.8%); Baschurch, Shropshire (95%). Voting surpassed 100% in several areas because new places had been built and residents without landlines connected to
4071-427: The part being worked on as in-use, causing the switching logic to route around it. A similar tool was called a TD tool. Delinquent subscribers had their service temporarily denied (TDed). This was effected by plugging a tool into the subscriber's office equipment on Crossbar systems or line group in step-by-step switches. The subscriber could receive calls but could not dial out. Strowger-based, step-by-step offices in
4140-679: The same schema and structure of the contemporary telegraph, as prior to the invention of the telephone exchange switchboard, early telephones were hardwired to and communicated with only a single other telephone (such as from an individual's home to the person's business ). A telephone exchange is a telephone system for a small geographic area that provides the switching (interconnection) of subscriber lines for calls made between them. Telephone exchanges replaced small telephone systems that connected its users with direct lines between each and every subscriber station. Exchanges made telephony an available and comfortable technology for everyday use and it gave
4209-414: The same trunk at the same time. By changing the state of these leads from ground to −48 volts, the switches stepped through a handshake protocol. Using DC voltage changes, the local switch would send a signal to get ready for a call and the remote switch would reply with an acknowledgment (a wink) to go ahead with dial pulsing. This was done with relay logic and discrete electronics. These voltage changes on
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#17327878744084278-457: The subscriber a dial tone to show that it was ready to receive dialled digits. The subscriber's dial pulsed at about 10 pulses per second, although the speed depended on the standard of the particular telephone administration. Exchanges based on the Strowger switch were eventually challenged by other exchange types and later by crossbar technology. These exchange designs promised faster switching and would accept inter-switch pulses faster than
4347-400: The telephone company end across the conductors. The telephone presents an open circuit when it is on-hook or idle. When a subscriber's phone is off-hook, it presents an electrical resistance across the line which causes current to flow through the telephone and wires to the central office. In a manually operated switchboard, this current flowed through a relay coil, and actuated a buzzer or
4416-434: The trunk circuit would cause pops or clicks that were audible to the subscriber as the electrical handshaking stepped through its protocol. Another handshake, to start timing for billing purposes, caused a second set of clunks when the called party answered. A second common form of signaling for supervision was called single-frequency or SF signaling . The most common form of this used a steady 2,600 Hz tone to identify
4485-406: The upcoming months. On 25 September 2012, BT announced 163 new fibre exchanges. They are all expected to be activated sometime during 2013. Among the list, is Blackpool, Lancashire , Desford, Leicestershire , Earl Shilton, Leicestershire , Oakengates, Shropshire , Skegness , Torquay , Cowdenbeath, Fife , Christchurch, Dorset , Buckhaven, Fife and Dursley . In December 2012, BT had begun
4554-451: The various English speaking regions. For the purpose of this article the following definitions are made: A central office originally was a primary exchange in a city with other exchanges service parts of the area. The term became to mean any switching system including its facilities and operators. It is also used generally for the building that houses switching and related inside plant equipment. In United States telecommunication jargon,
4623-425: Was 'threat-free' was entirely staffed by Huawei employees. Subsequently, parliamentarians confirmed that in case of an attack on the UK there was nothing at this point that could done to stop Chinese infiltration attacking critical national infrastructure. Another Chinese company ZTE supplying extensive network equipment and subscriber hardware to BT Infinity is also under scrutiny after the US, Canada, Australia and
4692-593: Was built from "carriage bolts, handles from teapot lids and bustle wire" and could handle two simultaneous conversations. Charles Glidden is also credited with establishing an exchange in Lowell, MA. with 50 subscribers in 1878. In Europe other early telephone exchanges were based in London and Manchester , both of which opened under Bell patents in 1879. Belgium had its first International Bell exchange (in Antwerp )
4761-575: Was raise the security implications as BT failed to explain that the Chinese company would have unfettered access to critical infrastructure. On 16 December 2012 David Cameron was supplied with an in-depth report indicating that the intelligence services had very grave doubts regarding Huawei, in that the UK governmental, military, business community and private citizen's privacy may be under serious threat. Subsequently, BT's Infinity program and other projects are now under urgent review. On 7 June 2013, British lawmakers concluded that BT should never have allowed
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