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63-539: The Georgetown Neighborhood Library is a branch of the District of Columbia Public Library located in the Georgetown neighborhood of Washington, D.C. Established by an Act of Congress in 1934, the library houses the collection of its predecessor Peabody Library, which was founded in 1872 by a donation of George Peabody . The library opened in 1935 upon completion of the building, designed by Nathan C. Wyeth in

126-663: A Ludwig Mies van der Rohe -designed building dedicated as a memorial to Martin Luther King Jr. DCPL is an independent agency of the District of Columbia government, managed by a Chief Librarian that is selected and reviewed by a Board of Library Trustees. The Board of Library Trustees are appointed by the Mayor of the District of Columbia, subject to review and approval by the Council of the District of Columbia. The budget

189-454: A "park-like" space outside the store featuring free 24/7 Wi-Fi access and will host live concerts on some weekends. Designed by Jony Ive and Angela Ahrendts , the idea was to make Apple Stores into "town squares", in which people come naturally to the store as a gathering place, and to "help foster human experiences that draw people out of their digital bubbles". The new design will be adopted to every store Apple has, and while renovation

252-492: A Genius Bar, where customers can receive technical advice or set up service and repair for their products. The Genius Bar provides hardware service on products that are not classified vintage or obsolete. However, in most cases the Geniuses will at least attempt to assist customers with older hardware. The Genius Bar at Apple Stores offers same-day service for both OLED / LCD screen and lithium-ion battery replacement . If

315-501: A Peabody Room, which houses materials related to Georgetown's history, including the former Peabody Library, and is the only special collection related to Georgetown's history in Washington. This is also the only collection on local history in any neighborhood library in the city. In 2007, a large fire broke out at the library, severely damaging much of the building and causing the roof to collapse. The fire irreparably damaged some of

378-671: A card for $ 20 a year. Apple Store The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell, service and repair various Apple products, including Mac desktop and MacBook laptop personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital media players, software , and both Apple-branded and selected third-party accessories. The first Apple Stores were originally opened as two locations in May 2001 by then- CEO Steve Jobs , after years of attempting but failing store-within-a-store concepts. Seeing

441-521: A concerted campaign to help sales by improving the retail presentation of Macintosh computers. Even with new products launched under his watch, like the iMac and the PowerBook G3 and an online store, Apple still relied heavily on big-box computer and electronics stores for most of its sales. There, customers continued to deal with poorly trained and ill-maintained Mac sections that did not foster customer loyalty to Apple and did not help differentiate

504-481: A cult", a lack of any significant bonus if a worker manages to secure a business contract worth "hundreds of thousands", a lack of promotion opportunities, and are paid so little that many workers are unable to buy products themselves even with a "generous" discount on any Apple product or Apple stock. According to an April 2022 press release, over 70 percent of the eligible employees in the Apple Store located in

567-477: A dedicated store-within-a-store section, offering a distinctive Apple-style experience to showcase products. The relationship with Best Buy calls for the company to send Apple Solutions Consultants (ASCs) to train Best Buy employees to be familiar with Apple's product lineup. In an interview with Funke Mediengruppe in May 2021 Deirdre O'Brien commented, "Apple is sticking to its plan to open more stores around

630-681: A design patent in 2002 for its glass staircase design. Historically, Apple has partnered with architectural firm Bohlin Cywinski Jackson in designing and creating its original retail stores, and has in recent years partnered with architectural firm Foster + Partners in designing its newer stores, as well as its corporate Apple Park campus. Apple has received numerous architectural awards for its store designs, and its "iconic" glass cube, designed in part by Peter Bohlin , at Apple's Fifth Avenue store in New York City , received

693-638: A lack of significant bonuses for securing major business contracts. Many Apple Stores are located inside shopping malls, but Apple has several stand-alone flagship stores in high-profile locations, such as the one located in Grand Central Terminal in New York City. Several multi-level stores feature glass staircases, and some also glass bridges. The New York Times wrote in 2011 that these features were part of then-CEO Steve Jobs ' extensive attention to detail, and Apple received

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756-862: A location at the city's jail . The first neighborhood branch was the Takoma Park Neighborhood Library . As of 2024, the last new full-service branch to open (and not replace a previous building) was the Rosedale Neighborhood Library , opening in 2012 in Kingman Park . The most recent rebuilt library to open was the Lamond-Riggs/Lillian J. Huff Neighborhood Library, which opened in 2022 in Queens Chapel . In 2023, library officials announced that they were considering whether to close

819-400: A need for improved retail presentation of the company's products, he began an effort in 1997 to revamp the retail program to get an improved relationship with consumers and hired Ron Johnson in 2000. Jobs relaunched Apple's online store in 1997 and opened the first two physical stores in 2001. The media initially speculated that Apple would fail, but its stores were highly successful, bypassing

882-446: A real Apple Store." The fake Apple Store was mentioned by U.S. presidential contender Mitt Romney in the second 2012 election debate . Chinese law prohibits retailers from copying the look and feel of competitors' stores, but enforcement is lax. According to The Wall Street Journal , unauthorized Apple resellers are found throughout China; the blogger's original post noted that two such stores were located within walking distance of

945-430: A second authorized reseller. Challenges still remained, as resellers' profit margins on selling Macs was only around 9%, and selling Macs was only worthwhile if ongoing service and support contracts were provided, of which retailer experiences were inconsistent. In 1997, the year Steve Jobs returned to Apple, Dell founder and CEO Michael Dell was asked how he would fix Apple. Dell responded: "I'd shut it down and give

1008-562: A separate design patent in 2014. Ron Johnson held the position of Senior Vice President of Retail Operations from 2001 until November 1, 2011. During his tenure, it was reported that while Johnson was responsible for site selection, in-store service, and store layout, inventory was controlled by then- COO and now-CEO Tim Cook , who has a background in supply chain management . In January 2012, Apple transferred retail leadership to John Browett . However, after attempts to cut costs, including reducing new hires and limiting staff hours, he

1071-684: A series of mock-ups for the Apple Store inside a warehouse near the company's Cupertino headquarters. On May 15, 2001, Jobs hosted a press event at Apple's first store, located at the Tysons Corner Center mall in Tysons, Virginia , near Washington, D.C. The store officially opened on May 19, along with another store in Glendale Galleria in Glendale, California . More than 7,700 people visited Apple's first two stores in

1134-466: A store before", adding that "It's not important if the customer knows that. They just feel it. They feel something's a little different." In 2011, Apple Stores in the United States had an average revenue of $ 473,000 for each employee. According to research firm RetailSails, the Apple Store chain ranked first among U.S. retailers in terms of sales per unit area in 2011, almost doubling Tiffany ,

1197-472: A store" approach still had shortcomings; acting as a mystery shopper , Macworld writer David Pogue observed that all but one of the locations he visited had employees who actively steered him towards Windows PCs and attacked Macs (such as claiming they did not have software available); the company's PR director Suzanne Shelton stated that finding "specialized" talent was difficult. Despite this, CompUSA sales of Macs had increased. Apple then added Best Buy as

1260-423: A year, or £2,000 per square foot. Many other electronics retailers from around the world such as Huawei, Samsung, Xiaomi started to follow the designing trend of Apple Store. In May 2016, Apple significantly redesigned its Union Square Apple Store in downtown San Francisco , adding large glass doors for the entry, open spaces with touch-sensitive tables and shelves for product displays, and rebranded rooms for

1323-423: Is also determined by the Council of the District of Columbia based on a request submitted by the Mayor as part of the annual budget process for the entire government. The United States Congress also has to approve of the District's budget as a part of their oversight of the District of Columbia as the nation's capital. The Chief Librarian is often invited to attend the Mayor's Cabinet meetings and works closely with

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1386-483: Is similar to District of Columbia Protective Services Division : to protect government property, staff, and the public. The types of incidents that occur are thefts, assaults, destruction of property, and so on. In addition to the Martin Luther King Jr. Memorial Library — the system's central library — the D.C. Public Library has 26 neighborhood branch library locations throughout the city and operates

1449-647: Is sticking to its plan to open more stores around the globe in the future, as reported by Bloomberg . Due to the popularity of the brand, applicants for jobs at Apple Stores are numerous, with many young workers applying. The pace of work is high due to the popularity of the iPhone and iPad . Employees typically work for only a few years as career prospects are limited with no path of advancement other than limited retail management slots. Apple Store employees make above-average pay for retail employees and are offered benefits including 401(k) plans, product discounts, and reduced price on stock . The retention rate for

1512-499: Is that with our new products and our new store and our new build-to-order manufacturing, we're coming after you, buddy." In August 2015, Apple revamped the online storefront, removing the dedicated "Store" tab and making the entire website a retail experience. Later, in August 2021, a redesigned store section of the website returned, with products still being able to be purchased directly through their respective pages. Jobs believed

1575-463: Is undergoing, stores are either relocated or temporarily closed. In April 2017, Apple announced that its "Today at Apple" educational sessions, which launched with its Union Square redesign in 2016 and offer more than 60 free hands-on sessions for creative skills, will also be expanded to all of its stores. Starting May 2018, a Video Wall was added to stores around the world, and upgrade some stores like Apple Palo Alto . All Apple Stores feature

1638-700: The Colonial Revival style. It holds the only collection of materials relating to Georgetown's history in the public library system. The first attempts at creating a public library in Georgetown came in 1867 when the financier George Peabody donated funds to a Board of Trustees of the Peabody Library Association to establish a library for the citizens of Georgetown. The board, chaired by William Wilson Corcoran , invested Peabody's $ 15,000 donation until March 1872, when they opened

1701-632: The Juanita E. Thornton/Shepherd Park Neighborhood Library and relocate it further south to fill a service gap. In 2024, construction started on a two-year renovation project for the Southeast Neighborhood Library on Capitol Hill , while the city started the process toward replacing the Chevy Chase Neighborhood Library with a new development that would include a library and affordable housing at

1764-580: The "Apple retail experience hurts Best Buy" and noted, "Buy a MacBook at the Apple Store and it's hard to go back to the Best Buy Windows laptop buying experience". The publication also wrote that "Apple salespeople are generally more knowledgeable, the products themselves are generally higher quality, and the stores are more appealing, aesthetically and practically." In October 2009, reports surfaced that Steve Jobs and his retail team would help "drastically overhaul" Disney Stores . His involvement

1827-617: The Apple retail program needed to fundamentally change the relationship to the customer, and provide more control over the presentation of Apple products and the Apple brand message. Jobs recognized the limitations of third-party retailing and began investigating options to change the model. In 1999, Jobs personally recruited Millard Drexler , former CEO of Gap Inc. , to serve on Apple's board of directors. In 2000, Jobs hired Ron Johnson from Target . The retail and development teams headed by Allen Moyer from The Walt Disney Company then began

1890-580: The Board of Library Trustees, the Council of the District of Columbia provides oversight for DCPL via a Council Committee on Recreation, Libraries and Youth Affairs. Previously, libraries were managed by the Committee on Education. The DC Council routinely has Performance Oversight and Budget hearings for the D.C. libraries annually. The DCPL has its own small police force, the District of Columbia Public Library Police . The Library Police's duties and mission

1953-541: The Cumberland Mall in Atlanta, Georgia , have signified interest in unionizing . The employees asked for a $ 28 per hour wage, better benefits, and profit-sharing. If successful, the effort would make the store the first unionized Apple retail store in the United States. Steve Jobs , co-founder of Apple, returned to the company as interim CEO in 1997. According to his biographer Walter Isaacson , Jobs began

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2016-533: The District Administrator on how to execute the DCPL budget. The District's Chief Financial Officer provides a fiscal officer from that office to ensure that financial practices within DCPL meet with District requirements. DCPL also has independent procurement authority, allowing them to execute contracts for books, electronic resources, furniture, equipment, and construction services. In addition to

2079-551: The District of Columbia. It also will issue them to residents of jurisdictions that will reciprocate for District of Columbia residents, this includes residents of Montgomery and Prince George's Counties in Maryland, as well as residents of the cities of Alexandria, Fairfax, and Falls Church, and Arlington, Fairfax, Frederick, Loudoun and Prince William counties in Virginia. Residents of other areas not otherwise qualifying may obtain

2142-564: The Mac user experience from Windows. In fact, the retailer trend was towards selling their own generic in-house brand PCs which used even cheaper components than those by major PC makers, increasing retailer overall margins by keeping the manufacturing profits. This "provided a powerful profit motive to convert customers interested in buying a Mac into the owners of a new, cheaply assembled, house brand PC". Tim Cook , who joined Apple in 1998 as Senior Vice President for Worldwide Operations, announced

2205-577: The Peabody Library inside the Curtis School on O Street, across from St. John's Episcopal Church . The District of Columbia Public Schools offered them a room in the school free of charge. Eventually, the library outgrew its location, and local citizens' associations sought to build a larger library. In 1934, Congress appropriated $ 150,000 for the construction of a branch of the District of Columbia Public Library in Georgetown. A site

2268-632: The Washington City Free Library. The library was founded in 1896 by an act of Congress after a lobbying effort by Theodore W. Noyes , editor of the Washington Evening Star newspaper. Noyes served on the library's board of trustees for 50 years. The first library branch following congressional authorization was located in a home at 1326 New York Avenue NW, with a collection of 15,000 donated books and an appropriation of $ 6,720 for its maintenance. This

2331-592: The company would "cut some channel partners that may not be providing the buying experience [Apple expects]. We're not happy with everybody." Jobs severed Apple's ties with every big box retailer, including Sears, Montgomery Ward, Best Buy, Circuit City, Computer City, and Office Max to focus its retail efforts with CompUSA —which reached an agreement to establish dedicated departments for Apple hardware, staffed by trained employees and representatives. Apple also worked with local user groups to promote launch events for new hardware and Mac OS releases. Between 1997 and 2000,

2394-581: The company's brand equity, with Scott Galloway, Professor of Marketing at New York University Stern School of Business , stating that the Stores are the "temple to the brand which is this unbelievable experience called an Apple Store, and then you have this very mediocre experience called an AT&T or Verizon connect your phone experience for Samsung and the other Android players ". Apple has since re-established ties with major big box retailers like Best Buy and Staples . Authorized Apple resellers have

2457-481: The first knockoff, one of them with a misspelled sign reading "Apple Stoer". An employee of the first knockoff confirmed that the store was not one of the 13 authorized Apple resellers in Kunming. In a follow-up report, Reuters indicated that local authorities in Kunming had closed two fake Apple Stores in that city due to lack of official business permits, but allowed three other such stores to stay open, including

2520-413: The glass exterior, wood display tables, winding staircase and large promotional posters found in legitimate Apple Stores, and with employees wearing lanyards and the same T-shirts as actual Apple Store employees. The Wall Street Journal reported that the store had "gotten widespread international attention for the remarkable lengths to which its proprietors seem to have gone to mimic the look and feel of

2583-446: The globe in the future." Apple Stores have considerably changed the landscape for consumer electronics retailers and influenced other technological companies to follow suit. According to The Globe and Mail , "Apple’s retail stores have taken traffic, control and profits away from Verizon as well as electronics retailers, such as Best Buy , that once looked at wireless phones as a lucrative profit source". CNET has reported that

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2646-560: The in-house technician needs to send the affected device to an Apple Repair Center, most repaired or replaced iPhones will be returned or ready for pickup in approximately 3 business days. In May 2017, Apple launched a new program called Today at Apple. Customers can come in and receive free training from a Creative in more than 60 different sessions. Topics include basic device knowledge, Apple's professional film, and music editing software, coding for kids, and tools for using Apple products in classroom-based learning. The largest Genius Bar in

2709-466: The library's holdings and artwork, including the historic Peabody collection. Repairs and a major renovation were completed in 2010. District of Columbia Public Library In October of 1895, in preparation of the library's establishment, founders rented two rooms in the McLean Building at 1517 H Street NW to begin acquiring and processing materials to be used in what would then be called

2772-487: The modern Apple Store chain, the store was, at the time, the only place in the world where Apple merchandise could be purchased, including T-shirts, mugs, and pens. In June 2015, the store was closed for renovations, and in September it was reopened, offering a new design resembling other Apple Store locations and, for the first time, selling iPhones . The Infinite Loop location closed on January 20, 2024. As part of

2835-471: The money back to the shareholders". This angered Jobs, due to Dell's success with its online store originally built by NeXT , his former business that Apple acquired to bring Jobs back. A team of Apple and NeXT employees spent several months building an online store that would be better than Dell's. On November 10, 1997, Steve Jobs announced the online store at an Apple press event, and during his keynote speech, he said: "I guess what we want to tell you, Michael,

2898-573: The new relationship with CompUSA. A revised concept for an Apple " store-within-a-store " was designed by Eight Inc., a San Francisco-based firm who had developed Apple's presences at the MacWorld expo ; they were designed as a self-contained showroom with more minimalistic design that emphasized the products themselves. After a trial at retail outlets in Japan, CompUSA began to adopt the new concept for its locations beginning in 1999. The "store within

2961-716: The number of Mac authorized resellers dropped from 20,000 to just 11,000. The majority of these were cuts made by Apple itself. Jobs proclaimed that Apple would be targeting Dell as a competitor, with Cook's mandate to match or exceed Dell's lean inventories and streamlined supply chain. Jobs made an open statement to Michael Dell , "with our new products and our new store and our new build-to-order, we're coming after you, buddy." While Dell had operated as direct mail order and online order company, having pulled out of retailers to realize greater profit margins and efficiency, Apple had direct orders with sales handled by its channel partners, other mail order resellers, independent dealerships, and

3024-639: The one that had attracted international attention. The operators of that store had applied for a reseller license from Apple. At the time of the report, only four legitimate Apple Stores had opened in China, with two in Beijing and two in Shanghai. These imitation Apple Store locations should not be confused with Apple Premium Resellers, which are independent businesses authorized to sell Apple products, and which are expected by Apple to offer services comparable to

3087-530: The opening weekend, spending a total of US$ 599,000 . Several publications and analysts predicted the failure of Apple Stores. However, the Apple retail program established its merits, bypassing the sales-per-square-foot measurement of competing nearby stores, and in 2004 reached $ 1 billion in annual sales, the fastest of any retailer in history. Sales continued to grow, reaching $ 1 billion a quarter by 2006. Then-CEO Steve Jobs said that "People haven't been willing to invest this much time and money or engineering in

3150-456: The popularity of the brand, Apple receives many job applications, many of which come from young workers. Apple Store employees receive above-average pay, are offered money toward education and health care, and receive product discounts; however, there are limited or no paths of career advancement. A May 2016 report with an anonymous retail employee highlighted a hostile work environment with harassment from customers, intense internal criticism, and

3213-500: The process of moving its corporate headquarters to the new Apple Park complex, a similar store with exclusive merchandise opened as part of the Apple Park Visitor Center on November 17, 2017. In July 2011, an American expatriate blogger who lives in the southwestern Chinese city of Kunming reported on her discovery of what she called "the best ripoff store we had ever seen"—a fake Apple Store, complete with

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3276-700: The sales numbers of competing nearby stores and within three years reached US$ 1 billion in annual sales, becoming the fastest retailer in history to do so. Apple has expanded the number of retail locations and its geographical coverage over the years, with 531 stores across 27 countries and regions worldwide, opening its latest stores at the Westfield Mall of Scandinavia in Solna , Sweden and Del Amo Fashion Center in Torrance , California on September 20, 2024. Strong product sales have placed Apple among

3339-655: The same location. The D.C. Public Library runs a program called Books from Birth. The program is for children aged newborn to 5. All enrolled children receive a book in the mail every month. All children who live in the District are eligible. The program runs in partnership with Imagination Library , a nonprofit run by singer Dolly Parton 's Dollywood Foundation . The D.C. program launched in 2016, and as of November 2017, 57 percent of eligible children are enrolled (27,000 children). The District of Columbia Public library issues library cards without charge to non-residents who work in, pay property taxes to, or go to school in

3402-575: The second retailer on the list. On a global level, all Apple Stores had a combined revenue of US$ 16 billion. Under the leadership of Ron Johnson , the former senior Vice President of Retail Operations, the Apple Stores have, according to an article in The New York Times , been responsible for "[turning] the boring computer sales floor into a sleek playroom filled with gadgets". The Apple Stores have also been credited with raising

3465-471: The store. "The Avenue" is the central location for hardware, as well as for receiving advice from salespersons and "Creative Pros" with specialized knowledge of music, photography, creativity, and apps. The "Genius Bar" becomes the "Genius Grove", a tree-lined area for help and support. "The Forum" features a large video screen and offers game nights, sessions with experts in creative arts, and community events. "The Plaza", while limited to select locations, offers

3528-521: The technicians who staff the Genius Bar is more than 90%. A May 2016 Business Insider article featured a lengthy interview with an anonymous Apple Store retail worker in the United Kingdom, where the employee highlighted significant dissatisfaction and issues for retail workers, including harassment and death threats from customers, an intense internal criticism policy that feels "like

3591-1046: The top-tier retail stores, with sales over $ 16 billion globally in 2011. In May 2016, Angela Ahrendts , Apple's then-Senior Vice President of retail, unveiled a significantly redesigned Apple Store in Union Square, San Francisco , featuring large glass doors for the entry, open spaces, and rebranded rooms. Many Apple Stores are located inside shopping malls, but Apple has built several stand-alone flagship stores in high-profile locations. It has been granted design patents and received architectural awards for its stores' designs and construction, specifically for its use of glass staircases and cubes. The success of Apple Stores has had significant influence over other consumer electronics retailers, who have lost traffic, control and profits due to perceived higher quality of service and products at Apple Stores. Apple's notable brand loyalty among consumers causes long lines of hundreds of people at new Apple Store openings or product releases. Due to

3654-573: The world is located in Amsterdam. Apple Store openings and new product releases can draw crowds of hundreds, with some waiting in line as much as a day before the opening. The opening of New York City's Fifth Avenue store in 2006 was highly frequented, and had visitors from Europe who flew in for the event. In 1993, Apple opened a store, then known as The Company Store, at its Apple Campus on Infinite Loop in Cupertino, California . Predating

3717-553: Was described by The New York Times as "particularly notable", given his work on the "highly successful" Apple Stores and his election to Disney's board of directors in 2006. In August 2009, the London Evening Standard reported that Apple's first store in the United Kingdom, at Regent Street , was the most profitable shop of its size in London, with the highest sales per square foot, taking in £60 million

3780-458: Was fired after six months, later telling a conference that he "just didn't fit with the way they ran the business". In October 2013, Apple hired Angela Ahrendts from Burberry . When Ahrendts left in April 2019, Deirdre O’Brien expanded from Worldwide Sales and Operations, to People, and currently, to People and Retail. In an interview with Funke Mediengruppe in May 2021 she commented, Apple

3843-501: Was renovated to modernize the building in 1976. With the reorganization of the D.C. Public Library system into regions centered on one large hub branch, the Georgetown Library was designated a regional library in 1977. The Board of Trustees of the Peabody Library Association was dissolved in 1979 and donated its holdings to the D.C. Public Library on the condition that they remain in the Georgetown branch. The library maintains

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3906-469: Was replaced by a main library , donated by Andrew Carnegie , built at Mount Vernon Square , which now houses the Historical Society of Washington, D.C. , and an Apple Store . President Theodore Roosevelt attended the dedication of this building in 1903. Several of the branch libraries still in use were also built with funds donated by Carnegie. In 1972, the main library was replaced by

3969-591: Was selected atop a hill on the corner of Wisconsin Avenue and R Street, the location of the former reservoir . Consequently, the hill and the park that occupies its southern slope became known as Book Hill. The reputed municipal architect for the District of Columbia, Nathan C. Wyeth , designed the Colonial Revival building, whose architecture was designed to blend into the surrounding neighborhood. The library opened in October 1935. The Georgetown Neighborhood Library

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