In product development, an end user (sometimes end-user ) is a person who ultimately uses or is intended to ultimately use a product. The end user stands in contrast to users who support or maintain the product, such as sysops , system administrators , database administrators, information technology (IT) experts, software professionals, and computer technicians. End users typically do not possess the technical understanding or skill of the product designers, a fact easily overlooked and forgotten by designers: leading to features creating low customer satisfaction. In information technology, end users are not customers in the usual sense—they are typically employees of the customer. For example, if a large retail corporation buys a software package for its employees to use, even though the large retail corporation was the customer that purchased the software, the end users are the employees of the company, who will use the software at work.
99-458: End users are one of the three major factors contributing to the complexity of managing information systems . The end user's position has changed from a position in the 1950s (where end users did not interact with the mainframe ; computer experts programmed and ran the mainframe) to one in the 2010s where the end user collaborates with and advises the management information system and Information Technology department about his or her needs regarding
198-412: A court summons, discovering their driver's licenses are suspended when stopped for minor traffic violations, or through background checks performed for employment purposes. It can be difficult for the victim of criminal identity theft to clear their record. The steps required to clear the victim's incorrect criminal record depend on which jurisdiction the crime occurred and whether the true identity of
297-420: A definition of Langefors , is a technologically implemented medium for recording, storing, and disseminating linguistic expressions, as well as for drawing conclusions from such expressions. Geographic information systems , land information systems, and disaster information systems are examples of emerging information systems, but they can be broadly considered as spatial information systems. System development
396-530: A discipline has been evolving for over 30 years now, the core focus or identity of IS research is still subject to debate among scholars. There are two main views around this debate: a narrow view focusing on the IT artifact as the core subject matter of IS research, and a broad view that focuses on the interplay between social and technical aspects of IT that is embedded into a dynamic evolving context. A third view calls on IS scholars to pay balanced attention to both
495-706: A hacker were to gain this information, it would mean nationwide identity theft or even a possible terrorist attack. The ITAC said that about 15 million Americans had their identity stolen in 2012. Sources such as the Non-profit Identity Theft Resource Center sub-divide identity theft into five categories: Identity theft may be used to facilitate or fund other crimes including illegal immigration , terrorism , phishing and espionage . There are cases of identity cloning to attack payment systems , including online credit card processing and medical insurance . In this situation,
594-408: A handful of countries are systematically using SLTD to screen travelers. The result is a major gap in our global security apparatus that is left vulnerable to exploitation by criminals and terrorists." In Australia , each state has enacted laws that deal with different aspects of identity or fraud issues. Some states have now amended relevant criminal laws to reflect crimes of identity theft, such as
693-401: A law requiring this, and then finally HIPAA was expanded to also require medical breach notification when breaches affect 500 or more people. Data collected and stored by hospitals and other organizations such as medical aid schemes is up to 10 times more valuable to cybercriminals than credit card information. Child identity theft occurs when a minor's identity is used by another person for
792-517: A neophyte user from accidentally erasing an entire company's database). This phenomenon appeared as a consequence of consumerization of computer products and software. In the 1960s and 1970s, computer users were generally programming experts and computer scientists . However, in the 1980s, and especially in the mid-to-late 1990s and the early 2000s, everyday, regular people began using computer devices and software for personal and work use. IT specialists needed to cope with this trend in various ways. In
891-447: A number of different careers: There is a wide variety of career paths in the information systems discipline. "Workers with specialized technical knowledge and strong communications skills will have the best prospects. Workers with management skills and an understanding of business practices and principles will have excellent opportunities, as companies are increasingly looking to technology to drive their revenue." Information technology
990-402: A rise in incidents of digital kidnapping and identity theft. Digital kidnapping involves individuals stealing online images of children and misrepresenting them as their own. The most common type of identity theft is related to finance. Financial identity theft includes obtaining credit, loans, goods, and services while claiming to be someone else. One of the major identity theft categories
1089-417: A secure system come from the fact that the behaviour of humans is not always rational or predictable. Even in a very-well secured computer system, a malicious individual can telephone a worker and pretend to be a private investigator working for the software company, and ask for the individual's password, a dishonest process called phishing . As well, even with a well-secured system, if a worker decides to put
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#17327874707651188-454: A semi- formal language which supports human decision making and action. Information systems are the primary focus of study for organizational informatics. Silver et al. (1995) provided two views on IS that includes software, hardware, data, people, and procedures. The Association for Computing Machinery defines "Information systems specialists [as] focus[ing] on integrating information technology solutions and business processes to meet
1287-420: A special form of IS that support all managers of the organization. They provide rapid access to timely information and direct access to structured information in the form of reports. Expert systems attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain. Information technology departments in larger organizations tend to strongly influence
1386-582: A victim to identity theft as a result of a data breach is ... around only 2%". For example, in one of the largest data breaches which affected over four million records, it resulted in only about 1,800 instances of identity theft, according to the company whose systems were breached. An October 2010 article entitled "Cyber Crime Made Easy" explained the level to which hackers are using malicious software . As Gunter Ollmann, Chief Technology Officer of security at Microsoft , said, "Interested in credit card theft? There's an app for that." This statement summed up
1485-413: Is synthetic identity theft , in which identities are completely or partially fabricated. The most common technique involves combining a real social security number with a name and birthdate other than the ones that are simply associated with the number. Synthetic identity theft is more difficult to track as it doesn't show on either person's credit report directly but may appear as an entirely new file in
1584-406: Is tax-related identity theft . The most common method is to use a person's authentic name, address, and Social Security Number to file a tax return with false information, and have the resulting refund direct-deposited into a bank account controlled by the thief. The thief in this case can also try to get a job and then their employer will report the income of the real taxpayer, this then results in
1683-614: Is (or should be) used, along with others, as a point of reference for promotion and tenure and, more generally, to evaluate scholarly excellence. A number of annual information systems conferences are run in various parts of the world, the majority of which are peer reviewed. The AIS directly runs the International Conference on Information Systems (ICIS) and the Americas Conference on Information Systems (AMCIS), while AIS affiliated conferences include
1782-478: Is a scientific field of study that addresses the range of strategic, managerial, and operational activities involved in the gathering, processing, storing, distributing, and use of information and its associated technologies in society and organizations. The term information systems is also used to describe an organizational function that applies IS knowledge in the industry, government agencies, and not-for-profit organizations. Information systems often refers to
1881-426: Is a work system in which activities are devoted to capturing, transmitting, storing, retrieving, manipulating and displaying information. As such, information systems inter-relate with data systems on the one hand and activity systems on the other. An information system is a form of communication system in which data represent and are processed as a form of social memory. An information system can also be considered
1980-459: Is challenging, primarily because identity theft victims often do not know how their personal information was obtained. According to a report done for the FTC, identity theft is not always detectable by the individual victims. Identity fraud is often but not necessarily the consequence of identity theft. Someone can steal or misappropriate personal information without then committing identity theft using
2079-703: Is done in stages which include: The field of study called information systems encompasses a variety of topics including systems analysis and design, computer networking, information security, database management, and decision support systems. Information management deals with the practical and theoretical problems of collecting and analyzing information in a business function area including business productivity tools, applications programming and implementation, electronic commerce, digital media production, data mining, and decision support. Communications and networking deals with telecommunication technologies. Information systems bridges business and computer science using
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#17327874707652178-448: Is generally interdisciplinary concerned with the study of the effects of information systems on the behaviour of individuals, groups, and organizations. Hevner et al. (2004) categorized research in IS into two scientific paradigms including behavioural science which is to develop and verify theories that explain or predict human or organizational behavior and design science which extends
2277-570: Is guilty of an offense punishable on summary conviction. Under section 403 of the Criminal Code , (1) Everyone commits an offense who fraudulently personates another person, living or dead, (a) with intent to gain advantage for themselves or another person; (b) with intent to obtain any property or an interest in any property; (c) with intent to cause disadvantage to the person being personated or another person; or (d) with intent to avoid arrest or prosecution or to obstruct, pervert or defeat
2376-603: Is important for people and organizations to need know that the information and data they are storing, using, or sending over computer networks or storing on computer systems is secure. However, developers of software and hardware are faced with many challenges in developing a system that can be both user friendly , accessible 24/7 on almost any device and be truly secure. Security leaks happen, even to individuals and organizations that have security measures in place to protect their data and information (e.g., firewalls , encryption , strong passwords ). The complexities of creating such
2475-403: Is important to the operation of contemporary businesses, it offers many employment opportunities. The information systems field includes the people in organizations who design and build information systems, the people who use those systems, and the people responsible for managing those systems. The demand for traditional IT staff such as programmers, business analysts, systems analysts, and designer
2574-571: Is known as " information services ". Any specific information system aims to support operations, management and decision-making . An information system is the information and communication technology (ICT) that an organization uses, and also the way in which people interact with this technology in support of business processes. Some authors make a clear distinction between information systems, computer systems , and business processes . Information systems typically include an ICT component but are not purely concerned with ICT, focusing instead on
2673-701: Is known as the information technology platform. Information technology workers could then use these components to create information systems that watch over safety measures, risk and the management of data. These actions are known as information technology services. Certain information systems support parts of organizations, others support entire organizations, and still others, support groups of organizations. Each department or functional area within an organization has its own collection of application programs or information systems. These functional area information systems (FAIS) are supporting pillars for more general IS namely, business intelligence systems and dashboards . As
2772-529: Is made possible through serious breaches of privacy . For consumers, this is usually a result of them naively providing their personal information or login credentials to the identity thieves (e.g., in a phishing attack ) but identity-related documents such as credit cards, bank statements, utility bills, checkbooks, etc. may also be physically stolen from vehicles, homes, offices, and not the least letterboxes , or directly from victims by pickpockets and bag snatchers. Guardianship of personal identifiers by consumers
2871-570: Is one who can protect and achieve the best security out of the system they use. Because of the importance of end-user security and the impact it can have on organizations the UK government set out a guidance for the public sector, to help civil servants learn how to be more security aware when using government networks and computers. While this is targeted to a certain sector, this type of educational effort can be informative to any type of user. This helps developers meet security norms and end users be aware of
2970-518: Is significant. Many well-paid jobs exist in areas of Information technology. At the top of the list is the chief information officer (CIO). The CIO is the executive who is in charge of the IS function. In most organizations, the CIO works with the chief executive officer (CEO), the chief financial officer (CFO), and other senior executives. Therefore, he or she actively participates in the organization's strategic planning process. Information systems research
3069-522: Is that various data aggregators might still have incorrect criminal records in their databases even after court and police records are corrected. Thus a future background check may return the incorrect criminal records. This is just one example of the kinds of impact that may continue to affect the victims of identity theft for some months or even years after the crime, aside from the psychological trauma that being 'cloned' typically engenders. A variation of identity theft that has recently become more common
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3168-505: Is the bridge between hardware and people. This means that the data we collect is only data until we involve people. At that point, data becomes information. The "classic" view of Information systems found in textbooks in the 1980s was a pyramid of systems that reflected the hierarchy of the organization, usually transaction processing systems at the bottom of the pyramid, followed by management information systems , decision support systems , and ending with executive information systems at
3267-877: Is the most common intervention strategy recommended by the US Federal Trade Commission , Canadian Phone Busters and most sites that address identity theft. Such organizations offer recommendations on how individuals can prevent their information from falling into the wrong hands. Identity theft can be partially mitigated by not identifying oneself unnecessarily (a form of information security control known as risk avoidance). This implies that organizations, IT systems, and procedures should not demand excessive amounts of personal information or credentials for identification and authentication. Requiring, storing, and processing personal identifiers (such as Social Security number , national identification number , driver's license number, credit card number, etc.) increases
3366-499: Is to help the user understand certain aspects of the systems and to provide all the answers in one place. A lot of documentation is available for users to help them understand and properly use a certain product or service. Due to the fact that the information available is usually very vast, inconsistent or ambiguous (e.g., a user manual with hundreds of pages, including guidance on using advanced features), many users suffer from an information overload . Therefore, they become unable to take
3465-433: The Criminal Code , Everyone commits an offense who knowingly obtains or possesses another person's identity information in circumstances giving rise to a reasonable inference that the information is intended to be used to commit an indictable offense that includes fraud, deceit, or falsehood as an element of the offense. is guilty of an indictable offense and liable to imprisonment for a term of not more than five years; or
3564-555: The Association for Information Systems (AIS), and its Senior Scholars Forum Subcommittee on Journals (202), proposed a list of 11 journals that the AIS deems as 'excellent'. According to the AIS, this list of journals recognizes topical, methodological, and geographical diversity. The review processes are stringent, editorial board members are widely-respected and recognized, and there is international readership and contribution. The list
3663-764: The Criminal Code Amendment (Theft, Fraud, Bribery & Related Offences) Act 2000 which amended certain provisions within the Criminal Code Act 1995 , 135.1 General dishonesty (3) A person is guilty of an offense if a) the person does anything with the intention of dishonestly causing a loss to another person ; and b) the other person is a Commonwealth entity. Penalty: Imprisonment for 5 years . Between 2014 and 2015 in Australia, there were 133,921 fraud and deception offences, an increase of 6% from previous year. The total cost reported by
3762-599: The Identity Theft Resource Center , some new bills have been implemented to improve security such as requiring electronic signatures and social security verification. Several types of identity theft are used to gather information, one of the most common types occurs when consumers make online purchases. A study was conducted with 190 people to determine the relationship between the constructs of fear of financial losses and reputational damages. The conclusions of this study revealed that identity theft
3861-844: The Pacific Asia Conference on Information Systems (PACIS), European Conference on Information Systems (ECIS), the Mediterranean Conference on Information Systems (MCIS), the International Conference on Information Resources Management (Conf-IRM) and the Wuhan International Conference on E-Business (WHICEB). AIS chapter conferences include Australasian Conference on Information Systems (ACIS), Scandinavian Conference on Information Systems (SCIS), Information Systems International Conference (ISICO), Conference of
3960-498: The credit bureau or as a subfile on one of the victim's credit reports. Synthetic identity theft primarily harms the creditors who unwittingly grant the fraudsters credit. Individual victims can be affected if their names become confused with the synthetic identities, or if negative information in their subfiles impacts their credit ratings. Privacy researcher Pam Dixon, the founder of the World Privacy Forum, coined
4059-414: The mnemonic Major System . Identity thieves sometimes impersonate dead people, using personal information obtained from death notices, gravestones, and other sources to exploit delays between the death and the closure of the person's accounts, the inattentiveness of grieving families, and weaknesses in the processes for credit-checking. Such crimes may continue for some time until the deceased's families or
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4158-562: The 2010s, users now want to have more control over the systems they operate, to solve their own problems, and be able to customize the systems to suit their needs. The apparent drawbacks were the risk of corruption of the systems and data the users had control of, due to their lack of knowledge on how to properly operate the computer/software at an advanced level. For companies to appeal to the user, it took primary care to accommodate and think of end-users in their new products, software launches, and updates. A partnership needed to be formed between
4257-701: The Attorney General Department was: $ 27,981 per recorded incident There are also high indirect costs associated as a direct result of an incident. For example, the total indirect costs for police recorded fraud is $ 5,774,081. Likewise, each state has enacted its own privacy laws to prevent the misuse of personal information and data. The Commonwealth Privacy Act applies only to Commonwealth and territory agencies and to certain private-sector bodies (where, for example, they deal with sensitive records, such as medical records, or they have more than $ 3 million in turnover PA). Under section 402.2 of
4356-766: The Criminal Law Consolidation Act 1935 (SA), Crimes Amendment (Fraud, Identity and Forgery Offences) Act 2009, and also in Queensland under the Criminal Code 1899 (QLD). Other states and territories are in states of development in respect of regulatory frameworks relating to identity theft such as Western Australia in respect of the Criminal Code Amendment (Identity Crime) Bill 2009. At the Commonwealth level, under
4455-496: The IT artifact and its context. Since the study of information systems is an applied field, industry practitioners expect information systems research to generate findings that are immediately applicable in practice. This is not always the case however, as information systems researchers often explore behavioral issues in much more depth than practitioners would expect them to do. This may render information systems research results difficult to understand, and has led to criticism. In
4554-977: The Italian Chapter of AIS (itAIS), Annual Mid-Western AIS Conference (MWAIS) and Annual Conference of the Southern AIS (SAIS). EDSIG, which is the special interest group on education of the AITP, organizes the Conference on Information Systems and Computing Education and the Conference on Information Systems Applied Research which are both held annually in November. Identity theft Identity theft , identity piracy or identity infringement occurs when someone uses another's personal identifying information, like their name, identifying number, or credit card number , without their permission, to commit fraud or other crimes. The term identity theft
4653-830: The United States per year. It was also estimated that in 2008; 630,000 people under the age of 19 were victims of theft. This then gave the victims a debt of about $ 12,799. Not only are children in general big targets of identity theft but children who are in foster care are even bigger targets. This is because they are most likely moved around quite frequently and their SSN is being shared with multiple people and agencies. Foster children are even more victims of identity theft within their own families and other relatives. Young people in foster care who are victims of this crime are usually left alone to struggle and figure out how to fix their newly formed bad credit. The emergence of children's identities on social media has also contributed to
4752-496: The acquisition of personal identifiers by criminals. Using various types of biometric information, such as fingerprints , for identification and authentication has been cited as a way to thwart identity thieves, however, there are technological limitations and privacy concerns associated with these methods as well. There is an active market for buying and selling stolen personal information, which occurs mostly in darknet markets but also in other black markets . People increase
4851-412: The authorities notice and react to anomalies. In recent years , commercial identity theft protection/insurance services have become available in many countries. These services purport to help protect the individual from identity theft or help detect that identity theft has occurred in exchange for a monthly or annual membership fee or premium. The services typically work either by setting fraud alerts on
4950-449: The boundaries of human and organizational capabilities by creating new and innovative artifacts. Salvatore March and Gerald Smith proposed a framework for researching different aspects of information technology including outputs of the research (research outputs) and activities to carry out this research (research activities). They identified research outputs as follows: Also research activities including: Although Information Systems as
5049-941: The company to focus on perceived problems instead of focusing on the actual problems of the software. In the 2010s, there is a lot of emphasis on user's security and privacy. With the increasing role that computers are playing in people's lives, people are carrying laptops and smartphones with them and using them for scheduling appointments, making online purchases using credit cards and searching for information. These activities can potentially be observed by companies, governments or individuals, which can lead to breaches of privacy, identity theft , by, blackmailing and other serious concerns. As well, many businesses, ranging from small business startups to huge corporations are using computers and software to design, manufacture, market and sell their products and services, and businesses also use computers and software in their back office processes (e.g., human resources , payroll , etc.). As such, it
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#17327874707655148-421: The company's electronic files on a USB drive to take them home to work on them over the weekend (against many companies' policies), and then loses this USB drive, the company's data may be compromised. Therefore, developers need to make systems that are intuitive to the user in order to have information security and system security. Another key step to end user security is informing the people and employees about
5247-437: The complementary networks of computer hardware and software that people and organizations use to collect, filter, process, create and also distribute data . An emphasis is placed on an information system having a definitive boundary, users, processors, storage, inputs, outputs and the aforementioned communication networks. In many organizations, the department or unit responsible for information systems and data processing
5346-427: The course of justice. is guilty of an indictable offense and liable to imprisonment for a term of not more than 10 years; or guilty of an offense punishable on summary conviction. In Canada, Privacy Act (federal legislation) covers only federal government, agencies and crown corporations . Each province and territory has its own privacy law and privacy commissioners to limit the storage and use of personal data. For
5445-524: The criminal can be determined. The victim might need to locate the original arresting officers and prove their own identity by some reliable means such as fingerprinting or DNA testing and may need to go to a court hearing to be cleared of the charges. Obtaining an expungement of court records may also be required. Authorities might permanently maintain the victim's name as an alias for the criminal's true identity in their criminal records databases. One problem that victims of criminal identity theft may encounter
5544-415: The data being used to provide information and contribute to knowledge. A computer information system is a system, which consists of people and computers that process or interpret information. The term is also sometimes used to simply refer to a computer system with software installed. " Information systems " is also an academic field of study about systems with a specific reference to information and
5643-581: The development, use, and application of information technology in the business. A series of methodologies and processes can be used to develop and use an information system. Many developers use a systems engineering approach such as the system development life cycle (SDLC), to systematically develop an information system in stages. The stages of the system development lifecycle are planning, system analysis, and requirements, system design, development, integration and testing, implementation and operations, and maintenance. Recent research aims at enabling and measuring
5742-552: The ease with which these hackers are accessing all kinds of information online. The new program for infecting users' computers was called Zeus , and the program is so hacker-friendly that even an inexperienced hacker can operate it. Although the hacking program is easy to use, that fact does not diminish the devastating effects that Zeus (or other software like Zeus) can do on a computer and the user. For example, programs like Zeus can steal credit card information, important documents, and even documents necessary for homeland security . If
5841-698: The end use for undertaking an end-user certificate . In the UK, there exist documents that accompany licenses for products named in the end user undertaking statements. Information Systems An information system ( IS ) is a formal, sociotechnical , organizational system designed to collect, process, store , and distribute information . From a sociotechnical perspective, information systems comprise four components: task, people, structure (or roles), and technology. Information systems can be defined as an integration of components for collection, storage and processing of data , comprising digital products that process data to facilitate decision making and
5940-468: The end-use of information technology . Information systems are also different from business processes. Information systems help to control the performance of business processes. Alter argues that viewing an information system as a special type of work system has its advantages. A work system is a system in which humans or machines perform processes and activities using resources to produce specific products or services for customers. An information system
6039-572: The focus, purpose, and orientation, but also the dignity, destiny and, responsibility of the field among other fields. Business informatics is a related discipline that is well-established in several countries, especially in Europe. While Information systems has been said to have an "explanation-oriented" focus, business informatics has a more "solution-oriented" focus and includes information technology elements and construction and implementation-oriented elements. Information systems workers enter
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#17327874707656138-755: The human brain is not well suited, such as: handling large amounts of information, performing complex calculations, and controlling many simultaneous processes. Information technologies are a very important and malleable resource available to executives. Many companies have created a position of chief information officer (CIO) that sits on the executive board with the chief executive officer (CEO), chief financial officer (CFO), chief operating officer (COO), and chief technical officer (CTO). The CTO may also serve as CIO, and vice versa. The chief information security officer (CISO) focuses on information security management. The six components that must come together in order to produce an information system are: Data
6237-455: The identity thief impersonates someone else to conceal their own true identity. Examples are illegal immigrants hiding their illegal status, people hiding from creditors or other individuals and those who simply want to become " anonymous " for personal reasons. Another example is posers , a label given to people who use someone else's photos and information on social networking sites. Posers mostly create believable stories involving friends of
6336-416: The impostor's personal gain. The impostor can be a family member, a friend, or even a stranger who targets children. The Social Security numbers of children are valued because they do not have any information associated with them. Thieves can establish lines of credit, obtain driver's licenses, or even buy a house using a child's identity. This fraud can go undetected for years, as most children do not discover
6435-453: The individual's credit files with the three major credit bureaus or by setting up credit report monitoring with the credit bureau. While identity theft protection/insurance services have been heavily marketed, their value has been called into question. Identity theft is a serious problem in the United States. In a 2018 study, it was reported that 60 million Americans' identities had been wrongfully acquired. In response, under advisement from
6534-425: The industry's self-regulating principles restricting access to information on credit reports. According to the industry, the restrictions vary according to the category of customer. Credit reporting agencies gather and disclose personal and credit information to a wide business client base. Poor stewardship of personal data by organizations, resulting in unauthorized access to sensitive data, can expose individuals to
6633-475: The information about every person, such as when a major data breach occurs. A U.S. Government Accountability Office study determined that "most breaches have not resulted in detected incidents of identity theft". The report also warned that "the full extent is unknown". A later unpublished study by Carnegie Mellon University noted that "Most often, the causes of identity theft is not known", but reported that someone else concluded that "the probability of becoming
6732-455: The information needs of businesses and other enterprises." There are various types of information systems, : including transaction processing systems , decision support systems , knowledge management systems , learning management systems , database management systems , and office information systems. Critical to most information systems are information technologies, which are typically designed to enable humans to perform tasks for which
6831-508: The interaction between algorithmic processes and technology. This interaction can occur within or across organizational boundaries. An information system is a technology an organization uses and also the way in which the organizations interact with the technology and the way in which the technology works with the organization's business processes. Information systems are distinct from information technology (IT) in that an information system has an information technology component that interacts with
6930-419: The jargon and acronyms it contains. In other cases, the users may find that the manual makes too many assumptions about a user having pre-existing knowledge of computers and software, and thus the directions may skip over these initial steps (from the users' point of view). Thus, frustrated user may report false problems because of their inability to understand the software or computer hardware. This in turn causes
7029-469: The last ten years, the business trend is represented by the considerable increase of Information Systems Function (ISF) role, especially with regard to the enterprise strategies and operations supporting. It became a key factor to increase productivity and to support value creation . To study an information system itself, rather than its effects, information systems models are used, such as EATPUT . The international body of Information Systems researchers,
7128-633: The legal system that they are the true person, leading to emotional strain and financial losses. Most identity theft is perpetrated by a family member of the victim, and some may not be able to obtain new credit cards or open new bank accounts or loans. In their May 1998 testimony before the United States Senate, the Federal Trade Commission (FTC) discussed the sale of Social Security numbers and other personal identifiers by credit-raters and data miners. The FTC agreed to
7227-814: The name suggests, each FAIS supports a particular function within the organization, e.g.: accounting IS, finance IS, production-operation management (POM) IS, marketing IS, and human resources IS. In finance and accounting, managers use IT systems to forecast revenues and business activity, to determine the best sources and uses of funds, and to perform audits to ensure that the organization is fundamentally sound and that all financial reports and documents are accurate. Other types of organizational information systems are FAIS, transaction processing systems , enterprise resource planning , office automation system, management information system , decision support system , expert system , executive dashboard, supply chain management system , and electronic commerce system. Dashboards are
7326-517: The nature and foundations of information systems which have its roots in other reference disciplines such as computer science , engineering , mathematics , management science , cybernetics , and others. Information systems also can be defined as a collection of hardware, software, data, people, and procedures that work together to produce quality information. Similar to computer science, other disciplines can be seen as both related and foundation disciplines of IS. The domain of study of IS involves
7425-456: The ongoing, collective development of such systems within an organization by the entirety of human actors themselves. An information system can be developed in house (within the organization) or outsourced. This can be accomplished by outsourcing certain components or the entire system. A specific case is the geographical distribution of the development team ( offshoring , global information system ). A computer-based information system, following
7524-410: The perpetrator's actions. Personally identifiable information generally includes a person's name, date of birth, social security number, driver's license number, bank account or credit card numbers, PINs , electronic signatures , fingerprints, passwords , or any other information that can be used to access a person's financial resources. Determining the link between data breaches and identity theft
7623-428: The point of arrest, it is sometimes referred to as "Criminal Identity Theft." In some cases, criminals have previously obtained state-issued identity documents using credentials stolen from others, or have simply presented a fake ID . Provided the subterfuge works, charges may be placed under the victim's name, letting the criminal off the hook. Victims might only learn of such incidents by chance, for example by receiving
7722-679: The private sector, the purpose of the Personal Information Protection and Electronic Documents Act (2000, c. 5) (known as PIPEDA) is to establish rules to govern the collection, use, and disclosure of personal information; except for the provinces of Quebec, Ontario, Alberta and British Columbia where provincial laws have been deemed substantially similar. In France, a person convicted of identity theft can be sentenced up to five years in prison and fined up to € 75,000. Under HK Laws. Chap 210 Theft Ordinance , sec. 16A Fraud: (1) If any person by any deceit (whether or not
7821-520: The problem until years later. Child identity theft is fairly common, and studies have shown that the problem is growing. The largest study on child identity theft, as reported by Richard Power of the Carnegie Mellon Cylab with data supplied by AllClear ID , found that of 40,000 children, 10.2% were victims of identity theft. The Federal Trade Commission (FTC) estimates that about nine million people will be victims of identity theft in
7920-445: The processes' components. One problem with that approach is that it prevents the IS field from being interested in non-organizational use of ICT, such as in social networking, computer gaming, mobile personal usage, etc. A different way of differentiating the IS field from its neighbours is to ask, "Which aspects of reality are most meaningful in the IS field and other fields?" This approach, based on philosophy, helps to define not just
8019-696: The programmer-developers and the everyday end users so both parties could maximize the use of the products effectively. A major example of the public's effects on end user's requirements were the public libraries. They have been affected by new technologies in many ways, ranging from the digitalization of their card catalog, the shift to e-books , e-journals , and offering online services. Libraries have had to undergo many changes in order to cope, including training existing librarians in Web 2.0 and database skills, to hiring IT and software experts. The aim of end user documentation (e.g., manuals and guidebooks for products)
8118-503: The public, including airlines and hotels. The Stolen and Lost Travel Documents (SLTD) database, however, is rarely used. Big News Network (which is based in the UAE ) reported that Interpol Secretary-General Ronald K. Noble told a forum in Abu Dhabi in the previous month, "The bad news is that, despite being incredibly cost-effective and deployable to virtually anywhere in the world, only
8217-399: The real person they are imitating. Unlike identity theft used to obtain credit which usually comes to light when the debts mount, concealment may continue indefinitely without being detected, particularly if the identity thief can obtain false credentials to pass various authentication tests in everyday life. When a criminal fraudulently identifies themselves to police as another individual at
8316-410: The right course of action. This needs to be kept in mind when developing products and services and the necessary documentation for them. Well-written documentation is needed for a user to reference. Some key aspects of such a documentation are: At times users do not refer to the documentation available to them due to various reasons, ranging from finding the manual too large or due to not understanding
8415-564: The risk of identity theft. The Privacy Rights Clearinghouse has documented over 900 individual data breaches by US companies and government agencies since January 2005, which together have involved over 200 million total records containing sensitive personal information, many containing social security numbers. Poor corporate diligence standards which can result in data breaches include: The failure of corporate or government organizations to protect consumer privacy , client confidentiality and political privacy has been criticized for facilitating
8514-409: The risks involved. Reimers and Andersson have conducted a number of studies on end-user security habits and found that the same type of repeated education/training in security best practices can have a marked effect on the perception of compliance with good end-user network security habits, especially concerning malware and ransomware. In end-user license agreements , the end user is distinguished from
8613-417: The risks of identity theft unless this valuable personal information is adequately secured at all times. Committing personal identifiers to memory is a sound practice that can reduce the risks of a would-be identity thief from obtaining these records. To help in remembering numbers such as social security numbers and credit card numbers, it is helpful to consider using mnemonic techniques or memory aids such as
8712-466: The security threats and what they can do to avoid them or protect themselves and the organization. Clearly underlining, the capabilities and risks makes users more aware and informed whilst they are using the products. Some situations that could put the user at risk are: Even if the security measures in place are strong, the choices the user makes and his/her behavior have a major impact on how secure their information really is. Therefore, an informed user
8811-416: The study of theories and practices related to the social and technological phenomena, which determine the development, use, and effects of information systems in organizations and society. But, while there may be considerable overlap of the disciplines at the boundaries, the disciplines are still differentiated by the focus, purpose, and orientation of their activities. In a broad scope, information systems
8910-608: The system or product. This raises new questions, such as: Who manages each resource?, What is the role of the MIS Department ? and What is the optimal relationship between the end-user and the MIS Department? The concept of end-user first surfaced in the late 1980s and has since then raised many debates. One challenge was the goal to give both the user more freedom, by adding advanced features and functions (for more advanced users) and adding more constraints (to prevent
9009-744: The taxpayer getting in trouble with the IRS. The 14039 Form to the IRS is a form that will help one fight against a theft like tax theft. This form will put the IRS on alert and someone who believed they have been a victim of tax-related theft will be given an Identity Protection Personal Identification Number (IP PIN), which is a 6 digit code used in replacing an SSN for filing tax returns. Identity thieves typically obtain and exploit personally identifiable information about individuals, or various credentials they use to authenticate themselves, to impersonate them. Examples include: The acquisition of personal identifiers
9108-572: The term medical identity theft and released the first major report about this issue in 2006. In the report, she defined the crime for the first time and made the plight of victims public. The report's definition of the crime is that medical identity theft occurs when someone seeks medical care under the identity of another person. Insurance theft is also very common, if a thief has your insurance information and or your insurance card, they can seek medical attention posing as yourself. In addition to risks of financial harm common to all forms of identity theft,
9207-510: The theoretical foundations of information and computation to study various business models and related algorithmic processes on building the IT systems within a computer science discipline. Computer information systems (CIS) is a field studying computers and algorithmic processes, including their principles, their software and hardware designs, their applications, and their impact on society, whereas IS emphasizes functionality over design. Several IS scholars have debated
9306-414: The thief's medical history may be added to the victim's medical records . Inaccurate information in the victim's records is difficult to correct and may affect future insurability or cause doctors to rely on misinformation to deliver inappropriate care. After the publication of the report, which contained a recommendation that consumers receive notifications of medical data breach incidents, California passed
9405-574: The top. Although the pyramid model remains useful since it was first formulated, a number of new technologies have been developed and new categories of information systems have emerged, some of which no longer fit easily into the original pyramid model. Some examples of such systems are: A computer(-based) information system is essentially an IS using computer technology to carry out some or all of its planned tasks. The basic components of computer-based information systems are: The first four components (hardware, software, database, and network) make up what
9504-513: The value of the stolen data by aggregating it with publicly available data, and sell it again for a profit, increasing the damage that can be done to the people whose data was stolen. In March 2014, after it was learned two passengers with stolen passports were on board Malaysia Airlines Flight 370 , which went missing on 8 March 2014. It came to light that Interpol maintains a database of 40 million lost and stolen travel documents from 157 countries, which Interpol makes available to governments and
9603-686: The value-added reseller, who installs the software or the organization that purchases and manages the software. Certain American defense-related products and information require export approval from the United States Government under the International Traffic in Arms Regulations and Export Administration Regulations . In order to obtain a license to export, the exporter must specify both the end user and
9702-446: Was a positive correlation with reputable damages. The relationship between perceived risk and online purchase intention were negative. The significance of this study reveals that online companies are more aware of the potential harm that can be done to their consumers, therefore they are searching for ways to reduce the perceived risk of consumers and not lose out on business. Victims of identity theft may face years of effort proving to
9801-455: Was coined in 1964. Since that time, the definition of identity theft has been legally defined throughout both the U.K. and the U.S. as the theft of personally identifiable information. Identity theft deliberately uses someone else's identity as a method to gain financial advantages or obtain credit and other benefits. The person whose identity has been stolen may suffer adverse consequences, especially if they are falsely held responsible for
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