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Flexport Inc. is an American multinational corporation that focuses on supply chain management and logistics , including order management , delivery , trade financing , insurance , freight forwarding , and customs brokerage . The company is headquartered in San Francisco , California , has thousands of employees and annual revenues of more than $ 3.3 billion.

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62-714: Flexport's software integrates and connects ERP data from various companies involved in a supply chain, which allows them to manage information about cargo and streamline freight processing. As of 2017, it had raised $ 304M, including $ 110M in a Series C round . In May 2015, the company told Chinese media outlet 36kr.com that they were on pace to generate $ 60 million in sales for 2015. It had more than 600 customers in 2016. As of 2017, Flexport has raised $ 94 million in venture capital from such investors as Peter Thiel’s Founders Fund , First Round Capital and Google Venture . In July 2016, it had 420 employees in seven offices, including Atlanta , Amsterdam , Hong Kong and Shenzhen , and

124-458: A just in time inventory system. This reduces inventory storage and increases delivery efficiency, and requires up-to-date data. Before 2014, Walmart used a system called Inforem developed by IBM to manage replenishment. Implementing ERP typically requires changes in existing business processes. Poor understanding of needed process changes prior to starting implementation is a main reason for project failure. The difficulties could be related to

186-464: A Series E funding round that values the freight forwarding company at $ 8 billion". It has raised $ 2.3 billion since its inception. In June 2022, Flexport announced that Amazon worldwide consumer chief Dave Clark would be joining Flexport as its new CEO. In May 2023, Shopify sold its logistics service to Flexport in exchange for 13% of the company. Clark resigned in September 2023 after one year in

248-486: A body of water vapor) in steam engines , in regard to the system's ability to do work when heat is applied to it. The working substance could be put in contact with either a boiler, a cold reservoir (a stream of cold water), or a piston (on which the working body could do work by pushing on it). In 1850, the German physicist Rudolf Clausius generalized this picture to include the concept of the surroundings and began to use

310-606: A car, a coffeemaker , or Earth . A closed system exchanges energy, but not matter, with its environment; like a computer or the project Biosphere 2 . An isolated system exchanges neither matter nor energy with its environment. A theoretical example of such a system is the Universe . An open system can also be viewed as a bounded transformation process, that is, a black box that is a process or collection of processes that transform inputs into outputs. Inputs are consumed; outputs are produced. The concept of input and output here

372-523: A company may define that the core ERP solution should cover those business processes that must stay behind the firewall, and therefore, choose to leave their core ERP on-premises . At the same time, another company may decide to host the core ERP solution in the cloud and move only a few ERP modules as supplementary solutions to on-premises. The main benefits that companies will gain from implementing postmodern ERP strategy are speed and flexibility when reacting to unexpected changes in business processes or on

434-467: A larger whole that reflected the evolution of application integration beyond manufacturing. Not all ERP packages are developed from a manufacturing core; ERP vendors variously began assembling their packages with finance-and-accounting, maintenance , and human-resource components. By the mid-1990s ERP systems addressed all core enterprise functions. Governments and non–profit organizations also began to use ERP systems. An "ERP system selection methodology"

496-444: A major defect: they must be premised on one or more fundamental assumptions upon which additional knowledge is built. This is in strict alignment with Gödel's incompleteness theorems . The Artificial system can be defined as a "consistent formalized system which contains elementary arithmetic". These fundamental assumptions are not inherently deleterious, but they must by definition be assumed as true, and if they are actually false then

558-518: A mixture of both cloud-based and on-premises applications, which are more loosely coupled and can be easily exchanged if needed. The basic idea is that there should still be a core ERP solution that would cover most important business functions, while other functions will be covered by specialist software solutions that merely extend the core ERP. This concept is similar to the "best-of-breed" approach to software execution, but it shouldn't be confused with it. While in both cases, applications that make up

620-421: A system and 26% had an existing ERP system which they were extending or upgrading. The term "postmodern ERP" was coined by Gartner in 2013, when it first appeared in the paper series "Predicts 2014". According to Gartner's definition of the postmodern ERP strategy, legacy , monolithic and highly customized ERP suites, in which all parts are heavily reliant on each other, should sooner or later be replaced by

682-588: A system understanding its kind is crucial, and defined natural and designed , i. e. artificial, systems. For example, natural systems include subatomic systems, living systems , the Solar System , galaxies , and the Universe , while artificial systems include man-made physical structures, hybrids of natural and artificial systems, and conceptual knowledge. The human elements of organization and functions are emphasized with their relevant abstract systems and representations. Artificial systems inherently have

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744-456: Is George Boole 's Boolean operators. Other examples relate specifically to philosophy, biology, or cognitive science. Maslow's hierarchy of needs applies psychology to biology by using pure logic. Numerous psychologists, including Carl Jung and Sigmund Freud developed systems that logically organize psychological domains, such as personalities, motivations, or intellect and desire. In 1988, military strategist, John A. Warden III introduced

806-587: Is a formal process for selecting an enterprise resource planning (ERP) system. Existing methodologies include: Kuiper's funnel method, Dobrin's three-dimensional (3D) web-based decision support tool, and the Clarkston Potomac methodology. ERP systems experienced rapid growth in the 1990s. Because of the year 2000 problem many companies took the opportunity to replace their old systems with ERP. ERP systems initially focused on automating back office functions that did not directly affect customers and

868-546: Is a hardware system, software system , or combination, which has components as its structure and observable inter-process communications as its behavior. There are systems of counting, as with Roman numerals , and various systems for filing papers, or catalogs, and various library systems, of which the Dewey Decimal Classification is an example. This still fits with the definition of components that are connected together (in this case to facilitate

930-590: Is because the procedure can be readily codified within the ERP software and replicated with confidence across multiple businesses that share that business requirement. ERP systems connect to real–time data and transaction data in a variety of ways. These systems are typically configured by systems integrators , who bring unique knowledge on process, equipment, and vendor solutions. Direct integration – ERP systems have connectivity (communications to plant floor equipment) as part of their product offering. This requires that

992-534: Is complete. ERP customers have several options to reconcile feature gaps, each with their own pros/cons. Technical solutions include rewriting part of the delivered software, writing a homegrown module to work within the ERP system, or interfacing to an external system. These three options constitute varying degrees of system customization—with the first being the most invasive and costly to maintain. Alternatively, there are non-technical options such as changing business practices or organizational policies to better match

1054-482: Is decreased by: ERP implementation is considerably more difficult (and politically charged) in decentralized organizations, because they often have different processes, business rules, data semantics, authorization hierarchies, and decision centers. This may require migrating some business units before others, delaying implementation to work through the necessary changes for each unit, possibly reducing integration (e.g., linking via master data management ) or customizing

1116-448: Is very broad. For example, an output of a passenger ship is the movement of people from departure to destination. A system comprises multiple views . Human-made systems may have such views as concept, analysis , design , implementation , deployment, structure, behavior, input data, and output data views. A system model is required to describe and represent all these views. A systems architecture, using one single integrated model for

1178-527: The Latin word systēma , in turn from Greek σύστημα systēma : "whole concept made of several parts or members, system", literary "composition". In the 19th century, the French physicist Nicolas Léonard Sadi Carnot , who studied thermodynamics , pioneered the development of the concept of a system in the natural sciences . In 1824, he studied the system which he called the working substance (typically

1240-412: The ERP system. Migration is critical to implementation success and requires significant planning. Unfortunately, since migration is one of the final activities before the production phase, it often receives insufficient attention. The following steps can structure migration planning: Often, data migration is incomplete because some of the data in the existing system is either incompatible or not needed in

1302-661: The ability to interact with local and remote operators. A subsystem description is a system object that contains information defining the characteristics of an operating environment controlled by the system. The data tests are performed to verify the correctness of the individual subsystem configuration data (e.g. MA Length, Static Speed Profile, …) and they are related to a single subsystem in order to test its Specific Application (SA). There are many kinds of systems that can be analyzed both quantitatively and qualitatively . For example, in an analysis of urban systems dynamics , A . W. Steiss defined five intersecting systems, including

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1364-462: The allocation and scarcity of resources. The international sphere of interacting states is described and analyzed in systems terms by several international relations scholars, most notably in the neorealist school . This systems mode of international analysis has however been challenged by other schools of international relations thought, most notably the constructivist school , which argues that an over-large focus on systems and structures can obscure

1426-557: The central IT. Systems A system is a group of interacting or interrelated elements that act according to a set of rules to form a unified whole. A system, surrounded and influenced by its environment , is described by its boundaries, structure and purpose and is expressed in its functioning. Systems are the subjects of study of systems theory and other systems sciences . Systems have several common properties and characteristics, including structure, function(s), behavior and interconnectivity. The term system comes from

1488-424: The delivered ERP feature set. Key differences between customization and configuration include: Advantages of customization include: Customization's disadvantages include that it may: ERP systems can be extended with third-party software, often via vendor-supplied interfaces. Extensions offer features such as: Data migration is the process of moving, copying, and restructuring data from an existing system to

1550-410: The description of multiple views, is a kind of system model. A subsystem is a set of elements, which is a system itself, and a component of a larger system. The IBM Mainframe Job Entry Subsystem family ( JES1 , JES2 , JES3 , and their HASP / ASP predecessors) are examples. The main elements they have in common are the components that handle input, scheduling, spooling and output; they also have

1612-399: The distinction between them is often elusive. An economic system is a social institution which deals with the production , distribution and consumption of goods and services in a particular society . The economic system is composed of people , institutions and their relationships to resources, such as the convention of property . It addresses the problems of economics , like

1674-476: The e-commerce platform Shopify was able to make ERP tools from Microsoft and Oracle available on its app in October 2021. Technical stakes of modern ERP concern integration—hardware, applications, networking, supply chains. ERP now covers more functions and roles—including decision making , stakeholders' relationships, standardization , transparency , globalization , etc. ERP systems typically include

1736-446: The effective usage of CSFs can ensure project success and reduce failures during project implementations. Research published in 2011 based on a survey of 225 manufacturers, retailers and distributors found "high" rates of interest and adoption of ERP systems and that very few businesses were "completely untouched" by the concept of an ERP system. 27% of the companies survey had a fully operational system, 12% were at that time rolling out

1798-404: The flow of information). System can also refer to a framework, aka platform , be it software or hardware, designed to allow software programs to run. A flaw in a component or system can cause the component itself or an entire system to fail to perform its required function, e.g., an incorrect statement or data definition . In engineering and physics , a physical system is the portion of

1860-736: The following characteristics: An ERP system covers the following common functional areas. In many ERP systems, these are called and grouped together as ERP modules: Government resource planning (GRP) is the equivalent of an ERP for the public sector and an integrated office automation system for government bodies. The software structure, modularization, core algorithms and main interfaces do not differ from other ERPs, and ERP software suppliers manage to adapt their systems to government agencies. Both system implementations, in private and public organizations, are adopted to improve productivity and overall business performance in organizations, but comparisons (private vs. public) of implementations shows that

1922-583: The highest level of initial integration cost, and can have a higher long term maintenance and reliability costs. Long term costs can be minimized through careful system testing and thorough documentation. Custom–integrated solutions typically run on workstation or server-class computers. ERP's scope usually implies significant changes to staff work processes and practices. Generally, three types of services are available to help implement such changes: consulting, customization, and support. Implementation time depends on business size, number of modules, customization,

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1984-470: The increased efficiencies arising from information being readily available from any location with Internet access. ERP provides an integrated and continuously updated view of the core business processes using common databases maintained by a database management system . ERP systems track business resources—cash, raw materials , production capacity —and the status of business commitments: orders, purchase orders , and payroll . The applications that make up

2046-439: The main company's customers. Each independent center (or) subsidiary may have its own business operations cycles , workflows , and business processes . Given the realities of globalization, enterprises continuously evaluate how to optimize their regional, divisional, and product or manufacturing strategies to support strategic goals and reduce time-to-market while increasing profitability and delivering value. With two-tier ERP,

2108-548: The main factors influencing ERP implementation success in the public sector are cultural. Most ERP systems incorporate best practices . This means the software reflects the vendor's interpretation of the most effective way to perform each business process. Systems vary in how conveniently the customer can modify these practices. Use of best practices eases compliance with requirements such as IFRS , Sarbanes-Oxley , or Basel II . They can also help comply with de facto industry standards, such as electronic funds transfer . This

2170-574: The new system. As such, the existing system may need to be kept as an archived database to refer back to once the new ERP system is in place. The most fundamental advantage of ERP is that the integration of a myriad of business processes saves time and expense. Management can make decisions faster and with fewer errors. Data becomes visible across the organization. Tasks that benefit from this integration include: ERP systems centralize business data, which: The application of critical success factors can prevent organizations from making costly mistakes, and

2232-464: The notion of organizations as systems in his book The Fifth Discipline . Organizational theorists such as Margaret Wheatley have also described the workings of organizational systems in new metaphoric contexts, such as quantum physics , chaos theory , and the self-organization of systems . There is also such a thing as a logical system . An obvious example is the calculus developed simultaneously by Leibniz and Isaac Newton . Another example

2294-550: The organization's efficiency. However, developing an ERP system differs from traditional system development. ERP systems run on a variety of computer hardware and network configurations, typically using a database as an information repository . The Gartner Group first used the acronym ERP in the 1990s to include the capabilities of material requirements planning (MRP), and the later manufacturing resource planning (MRP II), as well as computer-integrated manufacturing . Without replacing these terms, ERP came to represent

2356-526: The organizational level. With the majority of applications having a relatively loose connection, it is fairly easy to replace or upgrade them whenever necessary. In addition to that, following the examples above, companies can select and combine cloud-based and on-premises solutions that are most suited for their ERP needs. The downside of postmodern ERP is that it will most likely lead to an increased number of software vendors that companies will have to manage, as well as pose additional integration challenges for

2418-400: The physical subsystem and behavioral system. For sociological models influenced by systems theory, Kenneth D. Bailey defined systems in terms of conceptual , concrete , and abstract systems, either isolated , closed , or open . Walter F. Buckley defined systems in sociology in terms of mechanical , organic , and process models . Bela H. Banathy cautioned that for any inquiry into

2480-738: The public. Front office functions, such as customer relationship management (CRM), dealt directly with customers, or e-business systems such as e-commerce and e-government —or supplier relationship management (SRM) became integrated later, when the internet simplified communicating with external parties. "ERP II" was coined in 2000 in an article by Gartner Publications entitled ERP Is Dead—Long Live ERP II . It describes web–based software that provides real–time access to ERP systems to employees and partners (such as suppliers and customers). The ERP II role expands traditional ERP resource optimization and transaction processing . Rather than just manage buying, selling, etc.—ERP II leverages information in

2542-753: The regional distribution, production, or sales centers and service providers continue operating under their own business model—separate from the main company, using their own ERP systems. Since these smaller companies' processes and workflows are not tied to main company's processes and workflows, they can respond to local business requirements in multiple locations. Factors that affect enterprises' adoption of two-tier ERP systems include: ERP systems are theoretically based on industry best practices, and their makers intend that organizations deploy them "as is". ERP vendors do offer customers configuration options that let organizations incorporate their own business rules, but gaps in features often remain even after configuration

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2604-583: The resources under its management to help the enterprise collaborate with other enterprises. ERP II is more flexible than the first generation ERP. Rather than confine ERP system capabilities within the organization, it goes beyond the corporate walls to interact with other systems. Enterprise application suite is an alternate name for such systems. ERP II systems are typically used to enable collaborative initiatives such as supply chain management (SCM), customer relationship management (CRM) and business intelligence (BI) among business partner organizations through

2666-496: The responsibility of the systems integrator. Enterprise appliance transaction modules (EATM) – These devices communicate directly with plant floor equipment and with the ERP system via methods supported by the ERP system. EATM can employ a staging table, web services, or system–specific program interfaces ( APIs ). An EATM offers the benefit of being an off–the–shelf solution. Custom–integration solutions – Many system integrators offer custom solutions. These systems tend to have

2728-483: The risk assessment to various stages in the process depending on the owner's responses or lack thereof. Two-tier ERP software and hardware lets companies run the equivalent of two ERP systems at once: one at the corporate level and one at the division or subsidiary level. For example, a manufacturing company could use an ERP system to manage across the organization using independent global or regional distribution, production or sales centers, and service providers to support

2790-405: The role of individual agency in social interactions. Systems-based models of international relations also underlie the vision of the international sphere held by the liberal institutionalist school of thought, which places more emphasis on systems generated by rules and interaction governance, particularly economic governance. In computer science and information science , an information system

2852-517: The role to founder and then executive chair Ryan Petersen. Ryan Petersen regained the CEO position after the departure of Clark. Upon his return, he immediately rescinded dozens of offers from successful applicants starting as soon as three days later. In November 2023, Flexport purchased the assets of Convoy , a former trucking software company previous valuated at over $ 1 billion that had shuttered operations several weeks before. On January 19th, 2024, it

2914-541: The scope of process changes, and the readiness of the customer to take ownership for the project. Modular ERP systems can be implemented in stages. The typical project for a large enterprise takes about 14 months and requires around 150 consultants. Small projects can require months; multinational and other large implementations can take years. Customization can substantially increase implementation times. Besides that, information processing influences various business functions e.g. some large corporations like Walmart use

2976-474: The system is designed to work out of the box. ERP systems typically include many configurable settings that in effect modify system operations. For example, in the ServiceNow platform, business rules can be written requiring the signature of a business owner within 2 weeks of a newly completed risk assessment. The tool can be configured to automatically email notifications to the business owner, and transition

3038-1207: The system is not as structurally integral as is assumed (i.e. it is evident that if the initial expression is false, then the artificial system is not a "consistent formalized system"). For example, in geometry this is very evident in the postulation of theorems and extrapolation of proofs from them. George J. Klir maintained that no "classification is complete and perfect for all purposes", and defined systems as abstract, real, and conceptual physical systems , bounded and unbounded systems , discrete to continuous, pulse to hybrid systems , etc. The interactions between systems and their environments are categorized as relatively closed and open systems . Important distinctions have also been made between hard systems—–technical in nature and amenable to methods such as systems engineering , operations research, and quantitative systems analysis—and soft systems that involve people and organizations, commonly associated with concepts developed by Peter Checkland and Brian Wilson through soft systems methodology (SSM) involving methods such as action research and emphasis of participatory designs. Where hard systems might be identified as more scientific ,

3100-575: The system share data across various departments (manufacturing, purchasing, sales, accounting , etc.) that provide the data. ERP facilitates information flow between all business functions and manages connections to outside stakeholders . According to Gartner , the global ERP market size is estimated at $ 35 billion in 2021. Though early ERP systems focused on large enterprises, smaller enterprises increasingly use ERP systems. The ERP system integrates varied organizational systems and facilitates error-free transactions and production, thereby enhancing

3162-401: The system to meet specific needs. A potential disadvantage is that adopting "standard" processes can lead to a loss of competitive advantage . While this has happened, losses in one area are often offset by gains in other areas, increasing overall competitive advantage. Configuring an ERP system is largely a matter of balancing the way the organization wants the system to work, and the way

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3224-416: The system, business process, infrastructure, training, or lack of motivation. It is therefore crucial that organizations thoroughly analyze processes before they deploy an ERP software. Analysis can identify opportunities for process modernization. It also enables an assessment of the alignment of current processes with those provided by the ERP system. Research indicates that risk of business process mismatch

3286-552: The system. There are natural and human-made (designed) systems. Natural systems may not have an apparent objective but their behavior can be interpreted as purposeful by an observer. Human-made systems are made with various purposes that are achieved by some action performed by or with the system. The parts of a system must be related; they must be "designed to work as a coherent entity"—otherwise they would be two or more distinct systems. Most systems are open systems , exchanging matter and energy with their respective surroundings; like

3348-462: The term working body when referring to the system. The biologist Ludwig von Bertalanffy became one of the pioneers of the general systems theory . In 1945 he introduced models, principles, and laws that apply to generalized systems or their subclasses, irrespective of their particular kind, the nature of their component elements, and the relation or 'forces' between them. In the late 1940s and mid-50s, Norbert Wiener and Ross Ashby pioneered

3410-1003: The universe that is being studied (of which a thermodynamic system is one major example). Engineering also has the concept of a system referring to all of the parts and interactions between parts of a complex project. Systems engineering is the branch of engineering that studies how this type of system should be planned, designed, implemented, built, and maintained. Social and cognitive sciences recognize systems in models of individual humans and in human societies. They include human brain functions and mental processes as well as normative ethics systems and social and cultural behavioral patterns. In management science , operations research and organizational development , human organizations are viewed as management systems of interacting components such as subsystems or system aggregates, which are carriers of numerous complex business processes ( organizational behaviors ) and organizational structures. Organizational development theorist Peter Senge developed

3472-463: The use of mathematics to study systems of control and communication , calling it cybernetics . In the 1960s, Marshall McLuhan applied general systems theory in an approach that he called a field approach and figure/ground analysis , to the study of media theory . In the 1980s, John Henry Holland , Murray Gell-Mann and others coined the term complex adaptive system at the interdisciplinary Santa Fe Institute . Systems theory views

3534-435: The use of various electronic business technologies. The large proportion of companies are pursuing a strong managerial targets in ERP system instead of acquire an ERP company. Developers now make more effort to integrate mobile devices with the ERP system. ERP vendors are extending ERP to these devices, along with other business applications, so that businesses don't have to rely on third-party applications. As an example,

3596-455: The vendors offer specific support for the plant floor equipment their customers operate. Database integration – ERP systems connect to plant floor data sources through staging tables in a database. Plant floor systems deposit the necessary information into the database. The ERP system reads the information in the table. The benefit of staging is that ERP vendors do not need to master the complexities of equipment integration. Connectivity becomes

3658-541: The whole are relatively loosely connected and quite easily interchangeable, in the case of the latter there is no ERP solution whatsoever. Instead, every business function is covered by a separate software solution. There is, however, no golden rule as to what business functions should be part of the core ERP, and what should be covered by supplementary solutions. According to Gartner, every company must define their own postmodern ERP strategy, based on company's internal and external needs, operations and processes. For example,

3720-401: The world as a complex system of interconnected parts. One scopes a system by defining its boundary ; this means choosing which entities are inside the system and which are outside—part of the environment . One can make simplified representations ( models ) of the system in order to understand it and to predict or impact its future behavior. These models may define the structure and behavior of

3782-636: Was announced that the company had taken on an investment of $ 260 million from Shopify . Enterprise resource planning Enterprise resource planning ( ERP ) is the integrated management of main business processes , often in real time and mediated by software and technology . ERP is usually referred to as a category of business management software —typically a suite of integrated applications —that an organization can use to collect, store, manage and interpret data from many business activities. ERP systems can be local-based or cloud-based . Cloud-based applications have grown in recent years due to

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3844-670: Was worth $ 365 million. In a 2017 interview to Forbes , Flexport's CEO Ryan Petersen said the company started opening their own warehouses for consolidating cargo customer shipments located in Hong Kong and L.A. with plans "to have a global network where we can load and unload cargo". During the COVID-19 pandemic in 2020, Flexport announced layoffs along with other Silicon Valley tech startups. In 2021, Flexport participated in seed round investment of Pakistan-based trucking startup Bridgelinx. In 2022, Flexport "raised $ 935 million in

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