Hoteling (also hotelling or office hoteling ) is a method of office management in which workers dynamically schedule their use of workspaces such as desks, cubicles , and offices. It is an alternative approach to the more traditional method of permanently assigned seating. Hoteling is reservation-based unassigned seating; employees reserve a workspace before they come to work in an office. An alternate method of handling unassigned seating is hot desking , which does not involve reservations; with hot-desking, a worker chooses a workspace upon arrival, rather than reserving it in advance. The use of the term has declined in recent years.
17-398: Hotelling may refer to: Hoteling , an office organization method Harold Hotelling , American statistician and economist, for whom the following entries are named: Hotelling's rule an economic rule regarding the prices of non-renewable natural resources Hotelling's lemma an economic rule relating the supply of a good to the profit of
34-421: A blueprint of the office and visually selecting a workspace. Once the reservation process is complete, a number of functions may be performed by the system including the routing of phone service to the workspace, the notification of an office " concierge " who prepares the workspace, etc. With many systems, workers are required to "check-in" through a terminal connected to the reservations database as they arrive at
51-651: A service by financial institutions to their most valuable clients as way of retaining and attracting clients. Lifestyle and travel concierge companies often offer their service as a white-label or semi-branded product on a business-to-business-to-consumer (B2B2C) basis. Banks who currently offer concierge services to clients include Coutts , China Merchants Bank , RBC , and HSBC . Airport concierge services help travellers make it through security, customs, and immigration faster, and provide lounge access. The owners and operators of concierge, lifestyle management, and errand service businesses are supported and advocated by
68-583: Is best suited to big companies whose workers travel frequently, but can work well for a variety of organizations. One industry expert stated in 2008 that "almost all large companies have some sort of program like [hoteling]." As of 2013, the US agency FEMA planned to move to a hoteling model by 2016; and a 2015 plan announced by the U.S. Department of Homeland Security and the General Services Administration named hoteling as one of
85-767: Is different from Wikidata All article disambiguation pages All disambiguation pages Hoteling With hoteling, workers are not assigned their own desks; instead, they reserve a desk for their temporary use for just the days they expect to work in the office. The benefits of hoteling over a more traditional, one-desk-per-employee scenario include saving costs on commercial real estate, as well as creating opportunities for staff to mingle and collaborate more. The practice of hoteling has resulted from increased worker mobility, enabled by advances in mobile technology. Organizations whose workers travel frequently, or with growing remote or mobile workforces, are best suited to hoteling. A Washington Post article cites
102-758: Is not on-site. A modern concierge may also serve as a lifestyle manager, like a secretary or a personal assistant. In hospitals, concierge services are becoming increasingly available. A hospital concierge provides similar services to those of a hotel concierge, but serves patients and employees as well. This helps hospital employees who work long shifts and helps to provide work–life balance. There are numerous independent personal concierge companies that provide errand services and information services for their members. Services include informational requests, setting dinner reservations, making telephone calls, researching travel arrangements and more. Typically, concierge companies will bill on an hourly rate, and depending upon
119-595: The concierge was a high official of the kingdom, appointed by the king to maintain order and oversee the police and prisoner records. In 19th-century and early 20th-century apartment buildings, particularly in Paris , the concierge was known as a "Suisse", as the post was often filled by Swiss people. They often had a small apartment on the ground floor, called loge , and were able to monitor all comings and goings. However, such settings are now extremely rare; most concierges in small or middle-sized buildings have been replaced by
136-419: The errands of private clients. The concierge serves guests of an apartment building, hotel, or office building with duties similar to those of a receptionist . The position can also be maintained by a security guard over the late night shift . In medieval times, the concierge was an officer of the king who was charged with executing justice, with the help of his bailiffs . Later on in the 18th century,
153-648: The good's producer Hotelling's law , an economic principle regarding competition Hotelling's T-squared distribution , a probability distribution Topics referred to by the same term [REDACTED] This disambiguation page lists articles associated with the title Hotelling . If an internal link led you here, you may wish to change the link to point directly to the intended article. Retrieved from " https://en.wikipedia.org/w/index.php?title=Hotelling&oldid=936868781 " Categories : Disambiguation pages Disambiguation pages with surname-holder lists Hidden categories: Short description
170-436: The information they need about the office and easily make reservations. Software designed to manage a hoteling system may be integrated with other workplace functions, such as employee ID badges, through a company's IT system. When employees arrive at work (or log in remotely), they access the hoteling reservation software and log in . They can then either reserve spaces by their name/number or, in some systems, by looking at
187-437: The model. When Booz Allen adopted a hoteling system in 2011, it exempted receptionists and those working in graphics rooms and print shops. Hoteling systems can vary in complexity, from a basic process for reserving office space to sophisticated systems integrated with a company's information technology (IT) system. Technical integration can be an important element of a hoteling system's success, permitting workers to access
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#1732782817608204-663: The non-profit International Concierge and Lifestyle Management Association (ICLMA) and the National Concierge Association. The French word concierge is likely derived from the Old French cumcerges , itself related to the Medieval Latin consergius or the Latin conservus ("fellow slave"). Another possibility, suggested by French authors as early as the 19th century, is that "concierge"
221-421: The office location. Hoteling has been described as one of several reflections of society's shifting view of what work is. Adoption of the model has been driven by a need for cost savings, and by the opportunities that come with new technology. Hoteling was first implemented by consulting firms and customer representative companies, and these types of companies continue to be the highest users of such systems. It
238-436: The part-time services of door-staff . Some larger apartment buildings or groups of buildings retain the use of concierges. The concierge may, for instance, keep the mail of absented dwellers, be entrusted with the apartment keys to deal with emergencies when residents are absent, provide information to residents and guests, provide access control, enforce rules, and act as a go-between for residents and management when management
255-422: The rising use of hoteling as reflecting a shift from the office being a "home base" to being a "hospitality hub." Companies started implementing hoteling in the 1990s, with consulting and accounting firms among the early adopters. Hoteling is more appropriate to some work roles than others. In 1994, two Chicago firms moving to a hoteling model considered the categories of workers best suited to working under
272-408: The techniques that would reduce the budget of its consolidation plan by about $ 1 billion. Concierge A concierge ( French pronunciation: [kɔ̃sjɛʁʒ] ) is an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests. The concept has been applied more generally to other hospitality settings and to personal concierges who manage
289-576: The type of task, fees can vary drastically. Other companies bill a flat monthly fee based upon the number of requests a member is allowed to place each month. In the United Kingdom, since the year 2000 and as of 2010, concierge has become a key marketing and loyalty tool in the banking sector and offered as a benefit on luxury credit cards . This service offering is also known as lifestyle management. Concierges also entertain their clients. Additionally, concierge services are now frequently offered as
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