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A ridesharing company (or ridehailing service ) is a company (or service offered by a company) that, via websites and mobile apps , matches passengers with drivers of vehicles for hire that, unlike taxis , cannot legally be hailed from the street. The vehicles used in ridesharing/ridehailing service are called app-taxis or e-taxis .

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58-518: Lyft, Inc. is an American company offering ride-hailing services , motorized scooters , bicycle-sharing systems , and rental cars in the United States and select cities in Canada. Lyft sets fares, which vary using a dynamic pricing model based on local supply and demand at the time of the booking and are quoted to the customer in advance, and receives a commission from each booking. Lyft

116-506: A commission . Most of the rental cars are owned and operated by Sixt, with 85 locations in the U.S. In December 2020, Lyft announced plans to launch a multi-city U.S. robotaxi service with Motional. Lyft sold its self-driving car division to Toyota for $ 550 million in April 2021. The division had partnerships with General Motors , NuTonomy , Ford Motor Company , GoMentum Station , and Magna International . It also owned Blue Vision Labs,

174-803: A public company via an initial public offering , raising $ 2.34 billion at a valuation of $ 24.3 billion. The company set aside some shares to be given to long-time drivers. In March 2020, Lyft acquired Halo Cars which pays drivers to display digital advertisements on their vehicles. In April 2020, during the COVID-19 pandemic in the United States , Lyft laid off 982 employees and furloughed an additional 288 to reduce operating expenses. The company continued to offer scooters for rent in San Francisco, while Miami government asked Lyft to halt operations. In August 2020, Lyft partnered with rental car company Sixt to provide users access rental cars, in exchange for

232-826: A rainbow flag ) more often, but cancelled at the same rate for women and men. The higher cancellation rate for African American passengers was somewhat attenuated at peak times, when financial incentives were higher. Studies have shown that especially in cities where it competes with public transport , ridesharing contributes to traffic congestion , reduces public transport use, has no substantial impact on vehicle ownership, and increases automobile dependency . Dead mileage specifically causes unnecessary carbon emissions and traffic congestion. A study published in September 2019 found that taxis had lower rider waiting time and vehicle empty driving time, and thus contribute less to congestion and pollution in downtown areas. However,

290-761: A rainbow flag ) more often, but cancelled at the same rate for women and men. The higher cancellation rate for African American passengers was somewhat attenuated at peak times, when financial incentives were higher. Studies have shown that especially in cities where it competes with public transport , ridesharing contributes to traffic congestion , reduces public transport use, has no substantial impact on vehicle ownership, and increases automobile dependency . Dead mileage specifically causes unnecessary carbon emissions and traffic congestion. A study published in September 2019 found that taxis had lower rider waiting time and vehicle empty driving time, and thus contribute less to congestion and pollution in downtown areas. However,

348-732: A 2018 report noted that ridesharing complements public transit. A study published in July 2018 found that Uber and Lyft are creating more traffic and congestion. A study published in March 2016 found that in Los Angeles and Seattle the passenger occupancy for Uber services is higher than that of taxi services, and concluded that Uber rides reduce congestion on the premise that they replace taxi rides. Studies citing data from 2010 to 2019 found that Uber rides are made in addition to taxi rides, and replace walking, bike rides, and bus rides, in addition to

406-564: A 2018 report noted that ridesharing complements public transit. A study published in July 2018 found that Uber and Lyft are creating more traffic and congestion. A study published in March 2016 found that in Los Angeles and Seattle the passenger occupancy for Uber services is higher than that of taxi services, and concluded that Uber rides reduce congestion on the premise that they replace taxi rides. Studies citing data from 2010 to 2019 found that Uber rides are made in addition to taxi rides, and replace walking, bike rides, and bus rides, in addition to

464-400: A London-based augmented reality startup, acquired in 2018 for $ 72 million. In April 2022, Lyft announced an agreement to acquire PBSC Urban Solutions , a Canadian bike-share equipment and technology supplier. In November 2022, the company announced layoffs of approximately 700 employees, or about 13% of its staff. In March 2023, David Risher was named CEO of the company. In April 2023,

522-434: A ballot initiative . Ridesharing companies spent tens of millions of dollars on the campaign. In some jurisdictions, laws were passed to guarantee drivers a minimum wage before and after expenses as well as paid time off and insurance benefits. Uber has paid to settle accusations of having misled drivers about potential earnings and shortchanging drivers. In the United States, drivers do not have any control over

580-422: A ballot initiative . Ridesharing companies spent tens of millions of dollars on the campaign. In some jurisdictions, laws were passed to guarantee drivers a minimum wage before and after expenses as well as paid time off and insurance benefits. Uber has paid to settle accusations of having misled drivers about potential earnings and shortchanging drivers. In the United States, drivers do not have any control over

638-481: A certain amount of wheelchair accessible vans (WAVs) in use. However, most drivers do not own a WAV, making it hard to comply with the laws. While ridesharing companies require drivers to transport service animals, drivers have been criticized for refusal to transport service animals, which, in the United States, is in violation of the Americans with Disabilities Act . In 2021, an arbitrator awarded $ 1.1 million to

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696-424: A certain amount of wheelchair accessible vans (WAVs) in use. However, most drivers do not own a WAV, making it hard to comply with the laws. While ridesharing companies require drivers to transport service animals, drivers have been criticized for refusal to transport service animals, which, in the United States, is in violation of the Americans with Disabilities Act . In 2021, an arbitrator awarded $ 1.1 million to

754-560: A combination of territory, position, or products). Payments are often calculated using a percentage of revenue, a way for firms to solve the principal–agent problem by attempting to realign employees' interests with those of the firm. However, models other than percentages are possible, such as profit-based approaches, or bonus-based approaches. Commissions allow sales personnel to be paid (in part or entirely) based on products or services sold, rather than just hourly or based on attempted sales. Although many types of commission systems exist,

812-406: A common methodology to manage total spend is known as on-target earnings . On-target earnings represent a salesperson's base pay, plus expected commissions (assuming the salesperson meets a quota). On-target earnings help salespersons estimate their expected total compensation, should they meet company-specified goals. One of the most common means of attempting to align principal and agent interests

870-454: A common way to motivate and reward salespeople . Commissions can also be designed to encourage specific sales behaviors. For example, commissions may be reduced when granting large discounts. Or commissions may be increased when selling certain products the organization wants to promote. Commissions are usually implemented within the framework on a sales incentive program, which can include one or multiple commission plans (each typically based on

928-571: A fare, some apps require drivers to tap their phone screen, usually within 15 seconds after receiving a notification, which is illegal in some jurisdictions since it could result in distracted driving . Ridesharing vehicles in many cities routinely obstruct bicycle lanes while picking up or dropping off passengers, a practice that endangers cyclists. Ridesharing has been criticized for providing inadequate accessibility measures for disabled people, in violation of local laws. In some areas, vehicle for hire companies are required by law to have

986-456: A federal judge threw out the bulk of the case and Uber settled the remainder of the case by integrating Flywheel taxis into its mobile app. In 2019, 8,000 taxi drivers, represented by law firm Maurice Blackburn , filed a class action lawsuit against Uber in Australia alleging illegal taxi operations , loss of income and loss of value of taxi and/or hire car licences. Uber agreed to settle

1044-568: A full verdict for Uber. Flywheel, the largest operator of taxis in San Francisco, sued Uber in 2016, alleging antitrust violations and predatory pricing . In 2021, a federal judge threw out the bulk of the case and Uber settled the remainder of the case by integrating Flywheel taxis into its mobile app. In 2019, 8,000 taxi drivers, represented by law firm Maurice Blackburn , filed a class action lawsuit against Uber in Australia alleging illegal taxi operations , loss of income and loss of value of taxi and/or hire car licences. Uber agreed to settle

1102-462: A notification, which is illegal in some jurisdictions since it could result in distracted driving . Ridesharing vehicles in many cities routinely obstruct bicycle lanes while picking up or dropping off passengers, a practice that endangers cyclists. Ridesharing has been criticized for providing inadequate accessibility measures for disabled people, in violation of local laws. In some areas, vehicle for hire companies are required by law to have

1160-426: A passenger's expected driver. The latter led to the murder of Samantha Josephson and the introduction of Sami’s Law . Ridesharing companies have been accused of not taking necessary measures to prevent sexual assault. They have been fined by government agencies for violations in their background check processes. Ridesharing has also been criticized for encouraging or requiring phone use while driving. To accept

1218-444: A passenger's expected driver. The latter led to the murder of Samantha Josephson and the introduction of Sami’s Law . Ridesharing companies have been accused of not taking necessary measures to prevent sexual assault. They have been fined by government agencies for violations in their background check processes.In 2019, more than 34 women sued Lyft in the United States alleging that they were raped or assaulted by Lyft drivers, and that

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1276-544: A visually impaired passenger who travels with a guide dog because she was denied rides 14 separate times. Complaints that drivers have not accepted ride requests from passengers in certain demographic groups has led some ridesharing companies to hide passenger identities until the ride request is accepted by the driver. A 2018 study in Washington, D.C. found that drivers cancelled ride requests from African Americans and LGBT and straight ally passengers (indicated by

1334-485: A visually impaired passenger who travels with a guide dog because she was denied rides 14 separate times. Complaints that drivers have not accepted ride requests from passengers in certain demographic groups has led some ridesharing companies to hide passenger identities until the ride request is accepted by the driver. A 2018 study in Washington, D.C. found that drivers cancelled ride requests from African Americans and LGBT and straight ally passengers (indicated by

1392-500: Is accurate when drivers provide rides for income. While the Associated Press recommended the use of "ride-hailing" as a term, it noted that, unlike taxis , ridesharing companies cannot pick up street hails. The term "ride-sharing" has also been defined to refer to on-demand carpooling or shared transport , whereas "ride-hailing" has been defined as the hiring of a private driver for personal transportation. Carpooling

1450-809: Is held to uberrima fides in his dealings with his principal; and if he acts adversely to his employer in any part of the transaction ... it amounts to such a fraud upon the principal, as to forfeit any right to compensation for services." In 2011, California Governor Jerry Brown signed into law AB 1396 amending the California Labor Code requiring all employers who pay commissions to enter into written contracts with their employees regarding how commissions will be earned, computed and paid. The new law, effective on January 1, 2013, further states that commission excludes "short-term productivity bonuses such as those paid to retail clerks" and "bonus and profit-sharing plans, unless there has been an offer by

1508-573: Is the second-largest ridesharing company in the United States after Uber . Lyft classifies its drivers as independent contractors , a practice that has drawn criticism and legal challenges because it allows the company to withhold worker protections that it would have been required to provide to employees. Studies have shown that, especially in cities where it competes with public transport , Lyft contributes to traffic congestion , reduces public transport use, has no substantial impact on vehicle ownership, and increases automobile dependency . Lyft

1566-603: Is to design incentives tracking agent performance. There is a high degree of variability in terms of types of compensation plans, such as fixed salary, straight commissions, or a combination of both. Often, commissions are awarded for reaching a sales goal called a quota. Also, commission structures can include multiple levels of attainments, each with a different threshold and associated rewards. A commission structure can apply to employees or independent contractors. Industries where commissions are common include car sales , property sales, insurance booking , and most sales jobs. In

1624-723: The California Public Utilities Commission and the legal term used is "Transportation Network Company" (TNC). In the 2020s, a few companies such as Waymo began offering rides in robotaxis . Many pilot cities complained of vehicles blocking normal traffic flow and interfering with emergency services. Values of taxi medallions , transferable permits or licenses authorizing the holder to pick up passengers for hire, have declined in value significantly. In 2018, this led to failures by credit unions that lent money secured by taxi medallions and suicides by taxi drivers. No lawsuit against Uber in which

1682-684: The Toronto , Hamilton and Ottawa metropolitan areas. In March 2018, Lyft partnered with Allscripts on a platform allowing healthcare providers to arrange rides for patients who lack transportation to appointments with plans to roll out the service to 2,500 hospitals, 180,000 physicians, and approximately 7 million patients. Lyft acquired Motivate , a bicycle-sharing system and the operator of Capital Bikeshare and Citi Bike , in November 2018. The company also announced plans to add 28,000 Citi Bikes and expand its service. In March 2019, Lyft became

1740-545: The Uber vehicles having a low average occupancy rate, all of which increases congestion. This increase in congestion has led some cities to levy taxes on rides taken with ridesharing companies. Another study shows that the surge factor pricing mechanism used for ridehailing services are informative for predicting taxi bookings as well, and that taxis incorporating this relative price can improve allocative efficiency and demand prediction. A study published in July 2017 indicated that

1798-492: The Uber vehicles having a low average occupancy rate, all of which increases congestion. This increase in congestion has led some cities to levy taxes on rides taken with ridesharing companies. Another study shows that the surge factor pricing mechanism used for ridehailing services are informative for predicting taxi bookings as well, and that taxis incorporating this relative price can improve allocative efficiency and demand prediction. A study published in July 2017 indicated that

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1856-487: The United States, a real estate broker who successfully sells a property might collect a commission of 6% of the sale price. In a case from the 19th century that is still referred to today, Murray v. Beard , 7 N.E. 553, 554-55 (N.Y. 1886), the New York Court of Appeals held that under New York's faithless servant doctrine a disloyal broker could not recover commissions from his employer, holding that "An agent

1914-519: The case by paying AU$ 271.8 million. Unless otherwise required by law, ridesharing companies have classified drivers as independent contractors and not employees under employment law , arguing that they receive flextime not generally received by employees. This classification has been challenged legally since it affects taxation, minimum wage requirements, working time , paid time off , employee benefits , unemployment benefits , and overtime benefits. Jurisdictions in which drivers must receive

1972-517: The case by paying AU$ 271.8 million. Unless otherwise required by law, ridesharing companies have classified drivers as independent contractors and not employees under employment law , arguing that they receive flextime not generally received by employees. This classification has been challenged legally since it affects taxation, minimum wage requirements, working time , paid time off , employee benefits , unemployment benefits , and overtime benefits. Jurisdictions in which drivers must receive

2030-666: The classification of "employees" include the United Kingdom (after the case of Aslam v Uber BV which was decided by the Supreme Court of the United Kingdom ), Switzerland , New Jersey , and the Netherlands . California Assembly Bill 5 (2019) was passed to force drivers to be classified as employees in California , although ridesharing companies received an exemption by 2020 California Proposition 22 ,

2088-417: The classification of "employees" include the United Kingdom (after the case of Aslam v Uber BV which was decided by the Supreme Court of the United Kingdom ), Switzerland , New Jersey , and the Netherlands . California Assembly Bill 5 (2019) was passed to force drivers to be classified as employees in California , although ridesharing companies received an exemption by 2020 California Proposition 22 ,

2146-626: The company announced layoffs of 1,076 corporate workers, or 26% of its staff. This came after job cuts announced in July and November 2022. In September 2023, Lyft discontinued Lyft Rentals and stopped offering car rental services. In August 2024, Lyft announced it had achieved GAAP profitability for the first time in the company’s history, owing to highest-ever rider numbers and increased market share. The legality of ridesharing companies by jurisdiction varies; in some areas they are considered to be illegal taxicab operations . Values of taxi medallions , transferable permits or licenses authorizing

2204-432: The company changed its name from Zimride to Lyft. In July 2013, Lyft sold the original Zimride service to Enterprise Holdings , the parent company of Enterprise Rent-A-Car . Lyft's marketing strategy included large pink furry mustaches that drivers attached to the front of their cars and encouraging riders to sit in the front seat and fist bump with drivers upon meeting. In November 2014, the company distanced itself from

2262-487: The company did not do enough to keep them safe and that Lyft attracts drivers that plan to prey on vulnerable women. Many women claim that, even after they reported their assault to Lyft, the company ignored their report and continued to allow the assailants to drive with Lyft. Ridesharing has also been criticized for encouraging or requiring phone use while driving. To accept a fare, some apps require drivers to tap their phone screen, usually within 15 seconds after receiving

2320-592: The efficiency of drivers of vehicles for hire due to advanced algorithms that pair riders with drivers. They have been subject to perennial criticism for seeking to classify drivers as independent contractors , enabling them to withhold worker protections that they would have been required to provide to employees. Studies have shown that especially in cities where it competes with public transport , ridesharing contributes to traffic congestion , reduces public transport use, has no substantial impact on vehicle ownership, and increases automobile dependency . Although

2378-433: The employer to pay a fixed percentage of sales or profits as compensation for work to be performed". Trail commission (TC) is commission paid by investment management companies to financial advisers . It is generally around 0.1% to 0.9% p.a. of the value invested by a client . If an investment is made directly through a financial adviser, TC is generally kept by the adviser. A financial adviser should act purely in

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2436-666: The fares they charge. A lawsuit filed in California, Gill et al. v. Uber Technologies, Inc. et al., alleged that this is a violation of the Sherman Antitrust Act of 1890 . The lawsuit was denied class action status; a judge forced each plaintiff to go to arbitration individually. The case was dropped in March 2024. Crimes have been committed by rideshare drivers as well as by individuals posing as rideshare drivers who lure unsuspecting passengers to their vehicles by placing an emblem on their car or by claiming to be

2494-532: The fares they charge. A lawsuit filed in California, Gill et al. v. Uber Technologies, Inc. et al., alleged that this is a violation of the Sherman Antitrust Act of 1890 . The lawsuit was denied class action status; a judge forced each plaintiff to go to arbitration individually. The case was dropped in March 2024. Crimes have been committed by rideshare drivers as well as by individuals posing as rideshare drivers who lure unsuspecting passengers to their vehicles by placing an emblem on their car or by claiming to be

2552-466: The fist bump. In January 2015, Lyft introduced a small, glowing plastic dashboard mustache it called a "glowstache" as an alternative to the large fuzzy mustaches on the front of cars. The transition was to help overcome the resistance of some riders to arrive at destinations, such as business meetings, in a car with a giant mustache. In August 2014, the company introduced shared transport . In December 2017, Lyft expanded into Canada , with operations in

2610-520: The holder to pick up passengers for hire, have declined in value significantly. In 2018, this led to failures by credit unions that lent money secured by taxi medallions and suicides by taxi drivers. No lawsuit against Uber in which the plaintiffs were taxi companies has ended with a judgment in favor of the taxis. The only case that proceeded to trial, Anoush Cab, Inc. v. Uber Technologies, Inc., No. 19-2001 (1st Cir. 2021), which alleged that Uber caused asset devaluation by competing unfairly, resulted in

2668-535: The idea of hailing a ride via mobile app in 2002. Lyft was launched in the summer of 2012 by computer programmers Logan Green and John Zimmer as a service of Zimride , an intercity carpooling company they founded in 2007. Careem began operations in July 2012. Bolt , a mobility company operating in Europe and Africa, was founded in 2013. In 2013, California became the first state to regulate such companies; they are regulated as public utilities by

2726-466: The increase in traffic caused by Uber generates collective costs in lost time in congestion, increased pollution, and increased accident risks that can exceed the economy and revenue generated by the service, indicating that, in certain conditions, Uber might have a social cost that is greater than its benefits. Commission (remuneration) Commissions are a form of variable-pay remuneration for services rendered or products sold. Commissions are

2784-522: The increase in traffic caused by Uber generates collective costs in lost time in congestion, increased pollution, and increased accident risks that can exceed the economy and revenue generated by the service, indicating that, in certain conditions, Uber might have a social cost that is greater than its benefits. In November 2018, Lyft settled a class action suit filed in 2014 alleging that the company had sent large numbers of unwanted commercial text messages. In addition to $ 4 million in payments to consumers,

2842-442: The investors' best interests. However, it is possible that the financial adviser may direct the investment towards funds that are most profitable in terms of TC. Supporters of the directing of investments into funds benefiting the financial adviser claim that it encourages the adviser to maintain the value of the portfolio, thus aligning their interests with those of their clients. Detractors suggest that investors are usually unaware of

2900-507: The management of their client's wealth. As set out by the Financial Conduct Authority , advisers must now agree an upfront charging structure in advance to a client before advice is given. For customers who do not want to pay a separate upfront fee, there is an option to have payment of the charges deducted from the investment held by the product provider. These new measures have been applauded by many, particularly in

2958-464: The plaintiffs sought $ 1 million in legal fees. Ridesharing company Ridesharing companies were founded after the proliferation of the Internet and mobile apps : Uber was founded in 2009, Ola Cabs was founded in 2010, Yandex Taxi was launched in 2011, Sidecar was launched in 2011, Lyft was launched in 2012, DiDi was launched in 2012, Careem began operations in 2012, Bolt

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3016-452: The plaintiffs were taxi companies has ended with a judgment in favor of the taxis. The only case that proceeded to trial, Anoush Cab, Inc. v. Uber Technologies, Inc., No. 19-2001 (1st Cir. 2021), which alleged that Uber caused asset devaluation by competing unfairly, resulted in a full verdict for Uber. Flywheel, the largest operator of taxis in San Francisco, sued Uber in 2016, alleging antitrust violations and predatory pricing . In 2021,

3074-737: The practice and that it is ineffective as an incentive . Following the Retail Distribution Review in the United Kingdom , trail commission is banned on sales of new investment products as of April 6, 2014 and will required to be completely phased out by April 6, 2016. In the financial services industry in the UK, rules set out in the Retail Distribution Review of December 31, 2012 mean that an independent financial adviser cannot take commission in

3132-558: The term "ridesharing" is used by many international news sources, in January 2015, the Associated Press Stylebook, the authority that sets many of the news industry's grammar and word use standards, officially adopted the term "ride-hailing" to describe the services offered by these companies, claiming that "ridesharing" doesn't accurately describe the services since not all rides are shared, and "ride-sourcing" only

3190-688: The time. Ridesharing programs began migrating to the Internet in the late 1990s. A 2006 report by the Federal Transit Administration stated that "next day" responsiveness has been achieved but that "dynamic" ridematching has not yet been successfully implemented. In 2009, Uber was founded as Ubercab by Garrett Camp , a computer programmer and the co-founder of StumbleUpon , and Travis Kalanick , who sold his Red Swoosh startup for $ 19 million in 2007. In 2011, Sidecar launched; its founder Sunil Paul patented

3248-558: Was founded in 2013, and Free Now was founded in 2019. In the 2020s, a few companies began offering rides in self-driving taxis . The legality of ridesharing companies by jurisdiction varies; in some areas they are considered to be illegal taxi operations , while in other areas, they are subject to regulations that can include requirements for driver background checks , fares, caps on the number of drivers in an area, insurance, licensing, and minimum wage . Studies have shown that ridesharing companies have created net jobs and improved

3306-460: Was launched in the summer of 2012 by computer programmers Logan Green and John Zimmer as a service of Zimride , a long-distance intercity carpooling company focused on college transport that they founded in 2007 after Green shared rides from the University of California, Santa Barbara campus to visit his girlfriend in Los Angeles and was seeking an easier way to share rides. In May 2013,

3364-424: Was popular in the mid-1970s due to the 1973 oil crisis and the 1979 energy crisis . The first employee carpools/vanpools were organized then at Chrysler and 3M . In the 1990s, carpooling was popular among college students, where campuses have limited parking space. The feasibility of further development of carpooling was investigated although the comprehensive technologies were not commercially available yet at

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