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Medical Training Application Service

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The Medical Training Application Service ( MTAS , pronounced em-tass ) was an on-line application system set up under the auspices of Modernising Medical Careers in 2007 and used for the selection of Foundation House Officers and Specialty Registrars , and allocating them to jobs in the UK. Its implementation was heavily criticised both in the press and within the medical profession, and its operation was marked by the resignation of key staff and serious security breaches. The system affected junior doctors, and so every qualified doctor in the UK who had not yet attained Consultant status.

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96-548: Prior to the introduction of Modernising Medical Careers (MMC), junior doctors who had completed their initial training after medical school (formerly the Pre-registration house officer or PRHO grade) could apply for posts as a Senior House Officer (SHO). They could apply for as many posts as they wished, and would be selected by their future employers based on their CV / application form and interview. They could devise their own training programme or apply to be part of

192-436: A decision seems unproductive and forces team members to consider any threat to the group. "The aggregate model's emphasis is upon the accumulation and balance of forces rather than the ordering of effects over time." The model is general and can provide an ideal view as to how the effects whether positive or negative are defined by micro and macro forces. This model goes by situation rather than what researchers have defined as

288-421: A decision, based on the cumulative prior investment (" sunk cost ") despite new evidence suggesting that the future cost of continuing the behavior outweighs the expected benefit. In sociology , irrational escalation of commitment or commitment bias describe similar behaviors. The phenomenon and the sentiment underlying them are reflected in such proverbial images as "throwing good money after bad", or "In for

384-511: A general feeling amongst those involved in the system that it was beyond repair and further efforts to do so constituted an example of ' irrational escalation '. The British Medical Association (the largest trade union body representing doctors) pulled out of the review panel after their announcement that each doctor would only be given one interview. Organisations like the Royal College of Surgeons stated that they had lost confidence in

480-583: A group's stature is also unpredictable and controllable. "Organizations have very imperfect sensory systems, making them relatively impervious to changes in their environments." This is one factor that plays a role in how issues are addressed. When there are a group of individuals involved in communication, decisions, and change, with the lack of consistency in the group, most of the tasks fail to complete. This phenomenon occurs in situations such as policy change, rulings and procedures. This issue can also cause havoc for an organization when they are too attached to

576-572: A monitoring role. A judicial review of MTAS was successfully called for by pressure group Remedy UK , who demanded that the appointments process should be scrapped altogether. The case was heard in the High Court from 16 to 17 May 2007, where the BMA sided with the government despite an overwhelming majority of their own membership opposing MTAS. On Wednesday 23 May 2007 Mr Justice Goldring ruled against Remedy UK, stating that "although far from ideal",

672-563: A penny, in for a pound", or "It's never the wrong time to make the right decision", or "If you find yourself in a hole, stop digging." Escalation of commitment was first described by Barry M. Staw in his 1976 paper, "Knee deep in the big muddy: A study of escalating commitment to a chosen course of action". Researchers, inspired by the work of Staw, conducted studies that tested factors, situations and causes of escalation of commitment. The research introduced other analyses of situations and how people approach problems and make decisions. Some of

768-534: A policy, thought process or identity because they are not free to change. "On occasion, a project, product, or policy can become so closely tied to the values and purposes of the organization that it becomes almost unthinkable to consider withdrawal." One primary example of this phenomenon is the downfall of the Pan American World Airways company, commonly known as Pan Am. Pan Am was a well known airlines and hotel with hundreds of employees. With

864-587: A project or changing its course, potential financial gain upon completion, and extensive structure can factor in to escalation of commitment, making it difficult to walk away from the project. Preventing future monetary loss, potential savings, and having clearly available alternatives can allow for avoidance of the behavior. In studies by Teger and later Ross and Staw, situations where ending an action costs more than completing it resulted in decision makers being trapped in their current, costly behaviors. Psychological determinants are those that refer to internal views on

960-479: A project yields similar results. More value is placed on project when they are early or late in their process due to the clarity of completion goals at those points. It's more likely that risks will be taken at these points than in a project closer to a visible midpoint. Social determinants are those that refer to the expectations and influence of other individuals or groups on project actions. Included in these, group identity or cohesive strength has been found to have

1056-443: A project's beginning. This includes general project characteristics and initial financial costs. Among them, decision risk, opportunity cost information, and information acquisition have been found to have negative relationships with escalation of commitment. Decision uncertainty, positive performance trend information, and expressed preference for initial decision have been found to have positive relationships. High costs of ending

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1152-420: A project, have financial stake in it may provide enough opposition to prevent changes from being made as well. They feel personally responsible for the parts they've worked on and can also feel that they too are being replaced or terminated. Escalation of commitment can then occur in any of these situations. External groups can play an even larger part in escalating commitment if their power is greater than that of

1248-473: A series of serious procedural errors during the process[...]There has been a general recognition that round 1 of MTAS has been unfair and ineffective." The interviews were again designed to be unbiased, in that, once selected for interview, the application form would be ignored, and CVs would not be allowed at interview. Instead, defined questions with explicit marking schemes gave scores to the candidate's answers by looking for certain phrases and keywords. Again,

1344-421: A single, simpler determinant. While determinants are still applicable, oftentimes there are more complex factors when organizational goals and actions misalign. Groups, especially as they grow larger, can be resistant to changing course. Even if the need to change course or cease action is recognized, communication speed, policies, and business politics can be hindrances. A larger organization, especially one with

1440-446: A spread of subgroups, has to communicate the argument and decision to go against previous actions across the appropriate levels. If this communication does not occur in a timely manner or is blocked, the final decision may not be made and acted upon. A decision that goes against existing rules and processes may also reach resistance even with support from those within the organization. Individuals and groups that are directly employed due to

1536-624: A statement building on the recommendations they had made and guaranteeing interviews to all long-listable applicants. These recommendations were not found acceptable by the British Medical Association 's junior doctors committee and they pulled out from the negotiations with the government on 23 March. On 3 April 2007, during an interview on BBC Radio 4 's Today programme, the Health Secretary Patricia Hewitt apologised to junior doctors over

1632-419: A third thinking they knew after F1 and with many forced to decide on a specialism without having had any opportunity to practice it. In keeping with these data, 66% of doctors surveyed felt Foundation Training had not had a positive effect on clinical service delivery. On completion of these training programmes, trainees will be awarded a Certificate of Completion of Training (CCT) and will be entitled to enter

1728-558: A training job in the UK for the year ahead, as MMC meant it was impossible to recruit junior doctors after the single specified start date. Application forms were released in February 2007, with two weeks to complete and submit. The first round of interviews were due to be carried out in February, March, and April 2007 with applicants finding out whether they were successful in May. The second round

1824-455: A training rotation – usually entailing changing jobs every six months, but staying within the same speciality and hospital. Whilst training, an SHO would be encouraged to take professional exams to enable them to become a member of one of the medical royal colleges . Once this was achieved, they could apply for jobs as a specialist registrar . The lack of formal structure between the PRHO grade and

1920-505: A two-year Foundation Programme in place of the former one-year Pre-registration house officer (PRHO) term and the first year of the former Senior house officer (SHO) term, with the older titles nominally replaced by "Foundation House Officer 1" or F1 and "Foundation House Officer 2" or F2. In keeping with the previous system, new graduates are only provisionally registered with the General Medical Council (GMC) during

2016-469: A weekly basis, 85% reported coming in to do operations on their days off, only 25% felt the working patterns held by their human resources departments accurately reflected their actual working hours, and 55% reported being pressured to falsely declare their actual hours worked. More than two thirds felt the quality of their training and operative skills had deteriorated as a result of shift-working patterns brought in to meet working time regulations, and 71% felt

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2112-460: Is a human behavior pattern in which an individual or group facing increasingly negative outcomes from a decision , action, or investment nevertheless continue the behavior instead of altering course. The actor maintains behaviors that are irrational, but align with previous decisions and actions. Economists and behavioral scientists use a related term, sunk-cost fallacy , to describe the justification of increased investment of money or effort in

2208-733: Is a unification of the previous training grades of SHO (except for year 1) and the old SpR grade. The duration of StR training varies by specialty, but as with the Foundation years, all programmes have a standardised curriculum and assessment model that is approved by the Postgraduate Medical Education and Training Board . In 2007 appointments were made centrally, but following the disastrous outcomes of that system, whereby some 14,000 junior doctors were left without jobs, many specialties have appointed registrars locally since 2008. This meant that doctors are required under

2304-438: Is aligned to their behavior to create consistency for their current and future decisions. If a group member or outside party recognizes inconsistent decision making, this can alter the leadership role of the manager. Managers have external influence from society, peers, and authority, which can significantly alter a manager's perception on what factors realistically matter when making decisions. Prospect theory helps to describe

2400-515: Is being handed over the colleges and deaneries. Obliging doctors to adhere to the European Working Time Directive has had an effect on patient care and on medical training with the Royal College of Surgeons of England reviewing research in 2009 and finding that there were not enough surgeons to fill rotas if they worked only 48 hours a week. They further noted that 90% trainees were exceeding their rostered hours on

2496-406: Is even more likely when subjects view current issues as having unstable reasoning rather than stable reasoning, or when the individual is unwilling to admit mistakes. They then believe the situation will stabilize or turn around. Confirmation bias can also lead to escalation of commitment as individuals are then less likely to recognize the negative results of their decisions. On the other hand, if

2592-470: Is when there is a negative downfall in the stakes that will affect the outcome of the project. To ensure they will not fail, the individual may add more resources to assure them that they will succeed. Although this theory seems realistic, researchers "Davis and Bobko (1986) found no effect of personal responsibility on continued commitment to the previous course of action in the positive frame condition." Which means that escalation of commitment will be lower in

2688-455: The Lancet , and by the British Medical Association , among others that the reforms have not been fully thought through, may worsen the training situation for many junior doctors, and may be part of a covert plan to create "a permanent subclass" of cheap, undertrained subspecialists. A number of criticisms have been made about the new MMC system, and it was perceived sufficiently poorly within

2784-692: The Specialist Register or the General Practitioner (GP) Register as appropriate. Another principle of MMC has been that doctors from Foundation level and upwards undergo regular assessment of their skills and activities while in practice. This would commence for Foundation level in August 2005, with the new intake of Foundation trainees. After spending extensively on a management consultant to advise on how to go about this, MMC failed to resolve how this would be implemented and handed

2880-448: The social identity theory . People make connections between their use of groups and their own view of themselves, which researchers have discovered motivates people to keep their social status and to defend it whenever it is endangered. Groups engage in temporal comparisons, which means that you compare actions and behaviors at "different points in time." This is a form of social identity scenario. This type of comparison can be made when

2976-460: The specialist registrar grade led to SHOs being labelled as a "lost tribe". During the MTAS crisis, however, "The Lost Tribe" was used to refer to doctors who were not able to proceed using the new computer system and as a result were left with no career at all, and so in a worse situation that the original "Lost Tribe" the system had been intended to help. Under MTAS, junior doctors who had completed

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3072-467: The Department of Health has achieved an increase in the number of consultants by reducing the length of training required to reach the grade from an average of 21,000 to just 6,000 hours. This has led to accusations in the press, from regional medical selection committees, and from Remedy UK that it has been a "dumbing-down" process. In keeping with this accusation, just 1% of doctors surveyed in

3168-595: The MMC Programme Board for England came to an agreement to revert to a local application process determined by deaneries and specialties. Agreement was made that no further attempts would be made to introduce new selection methodologies without piloting, academic evaluation and professional buy-in. 1 year total time in training: 4 years total time in training: 5 years total time in training: minimum 7 — 9 years total time in training: 7 — 10 years* Concerns have been expressed by Remedy UK , in

3264-616: The PRHO grade, and more recently the Foundation House Officer grades, along with those who already had up to several years of experience working at the old SHO (next grade up) level, were invited to submit an electronic application form on the MTAS website. Applications could be made to one speciality in four geographic areas (called 'Units of Application' or UoAs), or to two specialties in two UoAs, or four specialties in one UoA. There were twelve geographical areas: one each for Scotland, Wales and Northern Ireland; one covering

3360-643: The Review Group's decision on amending the appointments process after the first round of interviews was "within the range of reasonable responses", and that the Review Group was "entitled to reach the decision it did given the circumstances facing it at the time". Although he ruled against invalidating the interviews that had already taken place, Mr Justice Goldring added that this judgement did not imply that junior doctors were not entitled to feel aggrieved, as "the premature introduction of MTAS has had disastrous consequences". Remedy UK have said they will not appeal

3456-582: The Review Group's decision on amending the appointments process after the first round of interviews was "within the range of reasonable responses", and that the Review Group was "entitled to reach the decision it did given the circumstances facing it at the time". Although he ruled against invalidating the interviews that had already taken place, Mr Justice Goldring added that this judgement did not imply that junior doctors were not entitled to feel aggrieved, as "the premature introduction of MTAS has had disastrous consequences". Remedy UK have said they will not appeal

3552-591: The Tooke Report felt that run-through training would have a positive effect on clinical service delivery, and 58% believed patients would not benefit from MMC. In 2007 appointment to this level of training was facilitated using the Medical Training Application Service . Due to several system failures and political pressure, this was abandoned partway during the process. In 2008, following significant pressure from junior doctors,

3648-504: The Tooke Report noting: "Some excellent candidates not shortlisted. Many very poor candidates were shortlisted." A number of local schools withdrew from the process in protest, with the North Central London School of Anaesthesia noting "It is our professional duty as shortlisters to make sure that the appointment process is carried out correctly and that all candidates are considered equally and fairly. There have been

3744-514: The UK. Government claims that there were 23,000 posts for 32,000 applicants were revealed by subsequent work to be 4,500 out, with the actual number appearing to be 18,500. On 17 March 2007 doctors marched in mass protest orchestrated by Remedy UK against the system in London and Glasgow. On 30 March 2007, Professor Alan Crockard resigned as national director of Modernising Medical Careers. In his letter of resignation to Prof Sir Liam Donaldson

3840-744: The actions and information involved in a project. This can include cognitive factors, personality, and emotions as they relate to project elements. Of these, sunk costs, time investment, decision maker experience and expertise, self-efficacy and confidence, personal responsibility for the initial decision, ego threat, and proximity to project completion have been found to have positive relationships with escalation of commitment, while anticipated regret and positive information framing have been found to have negative relationships. Optimism and belief that one has control over what will still be positive outcomes lead to continued self-justification of commitment to actions. People add to their initial personal investments in

3936-443: The application process has had technical problems, and was criticised over the weighting and marking of the applications, with one London training school calling it "unfair and ineffective" in resigning from the process. There were also concerns expressed over the number of training posts available and the subsequent risk that trained doctors would be forced to emigrate or leave the profession as they would be unable to find jobs in

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4032-415: The changes promoted by the new system was that little (25%) importance was given to past experience, achievements, or examinations passed in the specialties, while the majority of the weighting for selection was based on the 150-word answers in the electronic application form (75% weighting). This was in sharp contrast to the previous CV-led process where past experience, achievements and examinations passed in

4128-413: The chief medical officer for England, Professor Crockard stated that he was increasingly aware that he had "responsibility, but less and less authority" and that "the overriding message coming back from the profession is that it has lost confidence in the current recruitment system". Professor Crockard asked that this be urgently addressed "in the interest of the most important people in the whole process,

4224-420: The conclusions of the Department of Health's Review Group. The MTAS affair was swiftly followed by a purge of the remaining members of MMC, and by mid or late 2007 all of the senior members of MMC had been replaced, effectively forming a new organization. The Department of Health launched a full review of the recruitment process for specialty training on 9 March 2007. On 22 March 2007 the Review Group issued

4320-452: The crisis, saying that the application scheme had caused "needless anxiety and distress". The BMA welcomed the government's acknowledgement of the problem but stated that "an apology isn't enough". Patricia Hewitt's apology was repeated to parliament on 16 April 2007, in which she stated that "the problems that have arisen relate in the main to the implementation process and not to the underlying principles of Modernising Medical Careers.". This

4416-561: The decision at the last moment in July 2005 to the deaneries. In the few weeks they were given to organize the assessment for their own trainees, thirteen deaneries and the small cohort of naval medical trainees opted to use Healthcare Assessment and Training (HcAT), based at Sheffield Children's Hospital. A smaller number of deaneries opted to use the NHS eportfolio, based in NHS Scotland. MMC

4512-405: The decision could not be controlled by anyone else. Research suggests that "the type of attribution made by an employee across these dimensions is likely to impact an employee's tendency to engage in the negative emotional activity referred to as escalation of commitment." Identity is a large part of how we move through the world. Private thoughts and opinions as well as the effect of others create

4608-463: The earliest work stemmed from events in which this phenomenon had an effect and help explain the phenomenon. Over the past few decades, researchers have followed and analyzed many examples of the escalation of commitment to a situation. The heightened situations are explained in three elements. Firstly, a situation has a costly amount of resources such as time, money and people invested in the project. Next, past behavior leads up to an apex in time where

4704-490: The emphasis here was on removing possible bias due to a candidate's past achievements and experience, and focusing only on the performance at the standardised interview. As with other areas of the scheme, the interview process attracted several criticisms at independent review as they were "felt by many to be too formulaic and politically correct rather than sufficiently probing to demonstrate differences in competencies and abilities", they were frequently too short ("In many cases

4800-419: The escalation process is self-justification and rationalizing if the decision the leader made used resources well, if the resources being used were used to make positive change, and assuring themselves that the decision they chose was right. Leaders must balance costs and benefits of any problem to produce a final decision. What matters most often in assuring the leader that they made the right choice regardless of

4896-428: The external space such as weather forecasts and task difficulty. Aspects of control become a significant factor in how a manager justifies a decision made. Managers will use the relationship between internal and external factors to describe why they made a decision to a single point of view. Managers may justify their actions by explaining that this was out of their personal control of the event, or they could believe that

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4992-416: The factors that influence whether escalation or deescalation of commitment is more likely to occur through the role of budgeting and mental accounting. Escalation of commitment can many times cause behavior change by means of locking into resources. One of the first examples of escalation of commitment was described by George Ball , who wrote to President Lyndon Johnson to explain to him the predictions of

5088-454: The fiasco. The MTAS website was suspended on 26 April 2007 after a Channel 4 News report stated that applicants had been able to see each other's files by changing two digits in the personalised web address given to each individual. At that point the Department of Health announced that this was a temporary suspension. Ms Hewitt made another apology on 1 May 2007 in the House of Commons after

5184-491: The final outcome is if their decision is what others believed in. Research conducted on the topic has been taken from many other forms and theories of psychology. Many believe that what researchers have done thus far to explain this behavior is best analyzed and tested through situational development and resource allocation. Other research has identified circumstances that lead to the opposite of escalation of commitment, namely deescalation of commitment. This research explains

5280-411: The first round of recruitment, the system would only fulfil a monitoring role that year. A judicial review of MTAS was requested by pressure group Remedy UK , who demanded that the appointments process should be scrapped altogether. The case was heard in the High Court from 16 to 17 May 2007. On Wednesday 23 May 2007 Mr Justice Goldring ruled against Remedy UK, stating that "although far from ideal",

5376-595: The first year, with full registration taking place following successful completion of the first year of postgraduate training. At this point doctors move straight into the F2 year in most, but not all, foundation schools, without having to apply again. Under the previous system, doctors applied for SHO jobs within six to eight months of beginning work as a PRHO. The Foundation Programme consists of two years training split into rotations of three or four months in different specialties. The programme features continuing assessments, and

5472-406: The group taking action and they use that power to directly lead and influence. With a larger number of decision makers included, groups have the opportunity for greater productivity than single individuals, but they also have the opportunity for greater losses and escalation. Members can eliminate some of the escalation potential if they come to a better decision earlier on in the process and avoid

5568-409: The higher responsibility situation. The attribution theory , originating from Fritz Heider , "attempts to find causal explanations for events and human behaviors." This theory approaches two methods of inquiry including locus of causality and stability. Locus of causality reflects on internal characteristics of an individual, such as intelligence levels and attention seeking, with the relationship of

5664-461: The hope they will overcome currently negative results. This was illustrated in a case study by Staw, where providing business students with manipulated responsibilities for initial decisions and their outcomes resulted in the greatest commitment to increased actions and resources when the initial decision assigned was made directly by the student with poor outcomes. In these instances, people take further risk in an attempt to avoid further problems. This

5760-504: The introduction of a national curriculum intended to nationalise and standardise medical training. As part of this junior doctors are required to maintain a "learning portfolio". Despite these notional benefits, 69% of doctors surveyed felt F2 was not an improvement on the first-year SHO experience it replaced, with experiences of the programme "very variable". The next stage of training is the Specialty Registrar (StR). This

5856-418: The junior doctors". On 31 March 2007, Alex Liakos, one of the student advisers to MMC, also resigned, citing widespread misgivings about MMC as a whole and "tokenistic" involvement of doctors in the process. On 5 April 2007 Professor Shelley Heard resigned as MMC National Clinical Advisor, expressing her support for MMC in principle but citing the major problems with the recruitment process and concerns over

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5952-446: The medical profession that its implementation was ultimately boycotted by senior doctors around the country. The transition to the new system and the Medical Training Application Service (MTAS) have been particularly criticised. In order to implement MMC, all trainees not appointed to specialist registrar posts for 1 August 2007 were required to apply for posts on the new MMC curriculum, with far fewer posts than applicants . However,

6048-460: The most influence on escalation of commitment while public evaluation of decision and resistance to decision from others has little significance in relation. Structural determinants are those that refer to the cultural and environmental features and resources of the project's overall organization. The minimal research available on them indicates that agency problems most influence escalation of commitment. There are macro-level variables that affect

6144-419: The natural reactions and processes involved in making a decision in a risk-taking situation. Prospect theory makes the argument for how levels of wealth, whether that is people, money, or time, affect how a decision is made. Researchers were particularly interested in how one perceives a situation based on costs and benefits. The framing to how the problem is introduced is crucial for understanding and thinking of

6240-468: The need to change course dramatically. Yet they can also hold onto a larger base of support for their initial actions to the point where escalation potential is increased. In this case, groupthink assists in keeping with the original decision and pressures towards conformity rather than dividing the group with other options. Also, a group whose members are not cohesive can have decreased escalation potential due to conflicts and varying levels of inclusion in

6336-405: The need to escalate resources is linked to expectancy theory . "According to such a viewpoint, decision makers assess the probability that additional resource allocations will lead to goal attainment, as well as the value of goal attainment (i.e., rewards minus costs), and thereby generate a subjective expected utility associated with the decision to allocate additional resources." The next phase of

6432-464: The new system to choose a specialty midway through F2, after just one-and-a-half years of practice. Under the old system, doctors had the flexibility to try a variety of different jobs before deciding what to specialise in, and this allowed them to build a broader base for their ultimate specialism. This change ran entirely against existing and subsequent evidence that junior doctors do not know immediately what specialism they wish to pursue, with fewer than

6528-416: The norm. There is no process to follow, which makes it very useful for researchers because they can understand a situation more clearly as well as see the bigger picture of the situation. The main drivers of the tendency to continue investing in losing propositions are project, psychological, social, and structural. Project determinants are those that refer to the original commitments and decisions made at

6624-426: The number of interviews they would have. This extra round of interviews was called Round 1B. Estimates are that there were 30,000 extra interviews requiring at least 15,000 consultant hours of interview time. The initial offers from Rounds 1 & 1B were made by 10 June 2007. Round 2 started on 22 June and was organised locally as the MTAS system was offline. Round 2 continued until 31 October 2007, three months after

6720-423: The organizational structure of a team and how they make decisions. Decisions are made based on individuals in a group setting with specific roles and responsibilities and effect decisions that are a product of interaction in the team. The determinant that affects escalation of commitment is institutional inertia. This phenomenon is used to describe how individual attitudes and behavior changes frequently, so therefore,

6816-417: The probability that the situation will either work in favor or against you and how to prepare for those changes. "Whyte (1986) argued that prospect theory provides the psychological mechanism by which to explain escalating commitment to a failing course of action without the need to invoke self-justification processes. (Fiegenbaum & Thomas, 1988: 99)" Prospect theorists believe that one's use of this process

6912-399: The problem but stated that "an apology isn't enough". Patricia Hewitt's apology was repeated to parliament on 16 April 2007, however she stated that, "the problems that have arisen relate in the main to the implementation process and not to the underlying principles of Modernising Medical Careers." Later that month Ms Hewitt was accused by the opposition of failing to express genuine regret over

7008-402: The process include: The security of the system failed, with personal details including phone numbers, home addresses and sexual orientation of junior doctors publicly available for several hours to anyone with the right URL. The following day it was reported that applicants had been able to see each other's files by changing two digits in the personalised web address given to each individual, and

7104-529: The process should have been completed. The guidance from MMC indicated that any junior doctor in substantive employment on 31 July, and taking part in Round 2 will be guaranteed employment until the end of Round 2 in October, "Please note that all applicants who applied to MTAS who are in substantive NHS employment on 31 July will continue to have employment while they progress through Round 2". There was, however,

7200-399: The profession is that it has lost confidence in the current recruitment system". On 3 April 2007, during an interview on BBC Radio 4 's Today programme, the Health Secretary Patricia Hewitt apologised to junior doctors over the crisis, saying that the application scheme had caused "needless anxiety and distress". The British Medical Association welcomed the government's acknowledgement of

7296-448: The programme contribute towards a " Certificate of Completion of Training " (CCT). It has been dogged by criticism within and outside the medical profession, and an independent review of MMC led by Professor Sir John Tooke criticised many aspects of it. MMC refers to both the programme itself, and also to the temporary organization, formed in 2003, responsible for its nationwide implementation. From 2005 new medical graduates embarked on

7392-446: The project has not met expectations or could be in a cautious state of decline. Lastly, these problems all force a decision-maker to make choices that include the options of continuing to pursue a project until completion by adding additional costs, or canceling the project altogether. Researchers have also developed an argument regarding how escalation of commitment is observed in two different categories. Many researchers believe that

7488-588: The reduction in working hours had not led to any improvement in their work/life balance . The Association of Surgeons in Training have stated that they believe 65 hours a week is required to gain the necessary training opportunities, and that 80% of respondents to a survey they ran would support an opt-out of the European Working Time Regulation (EWTR) to protect training. Irrational escalation Escalation of commitment

7584-463: The results are recognized, they can be blamed on unforeseeable events occurring during the course of the project. The effect of sunk costs is often seen escalating commitment. When the amount of investment is greater and can not be recovered, the desire to avoid complete loss of those resources and keeping with impression management prompts continued investment over pulling out. Relatedly, as invested resources can include time, closeness to completion of

7680-413: The specialties were used to shortlist candidates for interview. The questions on which the majority of the score was based were heavily criticised both at the time by the medical professionals obliged to answer them and subsequently in the independent review of MMC led by Professor John Tooke . The report commented: "Free-text boxes encouraged plagiarism and commercial websites sold responses. Plagiarism

7776-401: The suspension of the MTAS website due to security breaches that she described as "utterly deplorable". On 3 May, Hewitt appeared on BBC Question Time where she faced hostile questioning from a junior doctor over MTAS failures. On 15 May 2007 MTAS was shelved by ministers due to security breaches. Patricia Hewitt said that after the first round of recruitment, the system would only fulfil

7872-668: The system was suspended. The allegations of widespread execution problems led to a review and a rolling program of sweeping changes, leaving the junior doctors in the system unsure of where they stood for long periods. The review stated that everyone should be entitled to keep any previous interviews in hand and also have an interview for their first choice if this was in England, with Wales and Scotland deciding to interview all applicants for all posts. Applicants for English programmes were able to make any of their four initial choices into their new first choice if they wished, in order to maximise

7968-584: The system. The BMA later rejoined the review and have since lent their support to the proposed changes ("Round 1B"). However, following an outcry by members and a controversial letter to The Times newspaper, Mr James Johnson, Chairman of the BMA resigned on 20 May 2007, citing his reasons for leaving as the contents of the letter. On 30 March 2007 Professor Alan Crockard resigned as National Director of Modernising Medical Careers. In his resignation letter he stated that he has "responsibility but less and less authority" and that "the overriding message coming back from

8064-434: The time allocated to interviews was the minimum of 30 minutes which some interviewers felt was insufficient"), and they failed to reward those with high academic achievements, who "were particularly disadvantaged by a non-CV based process." After the first round of interviews, there was a plan for a second round of applications. Candidates who were unsuccessful in both rounds would have no further opportunity to gain access to

8160-501: The turn of industry, airline policies were deregulated and caused financial downfall for Pan Am. The company over time made cuts to their company to stay afloat. The company believed that their image of being an airline was more important than being a successful company that they removed all of the assets that were in fact making them the largest amount of revenue only to save the image they thought they needed to remain to be Pan Am. In groups, it can be more difficult to attribute issues to

8256-516: The two possibilities, I think humiliation would be more likely than the achievement of our objectives—even after we have paid terrible costs. Self-justification thought process is a part of commitment decisions of leaders and managers of a group and can therefore cause a rise in commitment levels. This attitude provides "one explanation for why people escalate commitment to their past investments." Managers make decisions that reflect previous behavior. Managers tend to recall and follow information that

8352-421: The verdict, in order to avoid further uncertainty for junior doctors. For the 2008 specialty recruitment, deaneries and Royal Colleges were asked to arrange the recruitment for all specialities themselves, with particular deaneries or Colleges handling national recruitment for particular disciplines. Although the intention was to have a new version of MTAS operations for the 2009 recruitment process, again this

8448-466: The verdict, in order to avoid further uncertainty for junior doctors. The estimated cost of MTAS was £6.3m. Modernising Medical Careers Modernising Medical Careers ( MMC ) is a programme for postgraduate medical training introduced in the United Kingdom in 2005. The programme replaced the traditional grades of medical career before the level of Consultant . The different stages of

8544-479: The war outcome: The decision you face now is crucial. Once large numbers of U.S. troops are committed to direct combat, they will begin to take heavy casualties in a war they are ill equipped to fight in a noncooperative if not downright hostile countryside. Once we suffer large casualties, we will have started a well-nigh irreversible process. Our involvement will be so great that we cannot—without national humiliation—stop short of achieving our complete objectives. Of

8640-591: The whole of London, Kent, Surrey and Sussex; and eight others. The completed application forms were used for selection for interviews. Candidates who were not eligible (for example, not having practised medicine for a number of years, or not being registered with the UK General Medical Council ) were rejected at the 'longlisting' stage, with the 'shortlisting' stage designed to pick out the best applicants. The application form consisted of shortlisting questions with space for 150-word answers. One of

8736-408: The workload for consultants was hugely increased, as evidenced in several of the resignation letters prompted by the procedure: "The Consultants involved in shortlisting have all worked long hours, often at weekends or during half term holidays, and have done their utmost to cooperate[...]Most of us had 48 hours in which to carry out shortlisting of up to 650 applications.". Theoretical concerns behind

8832-430: Was common but the promised plagiarism software did not function initially. Even when it did, plagiarism detection was relatively unhelpful as it could identify similar responses but could not identify whether the applicant composed or copied the text and thus could not be used to exclude applicants. In addition, the word limit was felt to be too restrictive by many. Shortlisting was widely regarded as uneven and unfair, with

8928-526: Was intended to "improve patient care by improving medical education with a transparent and efficient career path for doctors". This followed the publication of the NHS Plan 2000 , which committed to increase the number of consultants in the NHS and to "modernise the Senior House Officer (SHO) grade". While these principles received broad support, their implementation has not, largely because

9024-417: Was later disputed in the independent inquiry into MMC by Sir John Tooke. Later that month Shadow Health Secretary Andrew Lansley accused Ms Hewitt of failing to express genuine regret over the situation. On 1 May 2007 Ms Hewitt made another apology in the House of Commons after the suspension of the MTAS website due to security breaches that she described as "utterly deplorable". The MTAS website

9120-403: Was suspended on 26 April 2007 after a Channel 4 News report stated that applicants had been able to see each other's files by changing two digits in the personalised web address given to each individual. At that point the Department of Health announced that this was a temporary suspension. On 15 May 2007 MTAS was shelved by ministers due to security breaches. Patricia Hewitt said that after

9216-402: Was to take place after this, finishing in late June 2007. In theory, the new application system centralised the application process, reducing the workload for consultants in shortlisting candidates for interview, and the workload of candidates applying multiple times for different posts. Unfortunately in practice the centralised system failed, with MTAS withdrawn after the matching process, and

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