The effect, often referred to as "the Southwest effect", is the increase in airline travel originating from a community after service to and from that community is inaugurated by Southwest Airlines , or any similar airline that improves service or lowers cost .
103-507: The U.S. Department of Transportation coined the term in 1993, to describe the considerable boost in air travel that invariably resulted from Southwest's entry into new markets, or by another airline's similar activity. The Southwest Effect was said to have three elements: In recent years, some new airlines have had a greater "Southwest Effect" than Southwest itself. An MIT study released in August 2013 found newer, smaller airlines were having
206-594: A 292-room lodge that houses trainees attending the existing "JetBlue University" training facility, which opened in 2015. On May 21, 2008, JetBlue named Joel Peterson chairman and Frank Sica vice chairman of its board of directors, replacing David Neeleman, who had stepped down as CEO in 2007. On August 4, 2008, the Associated Press reported that JetBlue would replace their recycled pillows and blankets with an "eco-friendly" pillow and blanket package that passengers would have to purchase for use. This decision
309-616: A CIA agent assigned to the FBI's international terrorism division, emailed his superiors at the CIA's Counterterrorism Center (CTC) requesting permission to inform the FBI that Hazmi was in the country and that Mihdhar had a U.S. visa. The CIA never responded. The same day, Margarette Gillespie, an FBI analyst working in the CTC, was told to review material about the Malaysia meeting. She was not told of
412-865: A commercial pilot's license. Hanjour arrived in San Diego on December 8, 2000, joining Hazmi. They soon left for Arizona, where Hanjour took refresher training. Marwan al-Shehhi arrived at the end of May 2000, while Atta arrived on June 3, 2000, and Jarrah arrived on June 27, 2000. Bin al-Shibh applied several times for a visa to the United States, but as a Yemeni, he was rejected out of concerns he would overstay his visa. Bin al-Shibh stayed in Hamburg, providing coordination between Atta and Mohammed. The three Hamburg cell members all took pilot training in South Florida at Huffman Aviation . In
515-497: A different carrier. The agreement with American included JetBlue's 18 destinations not served by American and American's 12 international flights out of New York–JFK and Boston Logan. In addition, American gave JetBlue eight round trips slots out of Washington National in D.C. and two out of Westchester , New York. In return, JetBlue gave American six round trips out of New York–JFK. The agreement with American Airlines has since ended according to JetBlue's website. In January 2010,
618-566: A few theories that 9/11 was selected by the hijackers as the date of the attack because it resembled 9-1-1 , the phone number used to report emergencies in the United States. However, Lawrence Wright wrote that the hijackers chose the date when John III Sobieski , the King of Poland and Grand Duke of Lithuania , began the battle that turned back the Ottoman Empire 's Muslim armies that were attempting to capture Vienna in 1683. Vienna
721-514: A gateway focus city to international destinations in the Caribbean, Mexico, and South America. New international routes from Orlando International Airport include Cancún , Mexico; Bridgetown, Barbados ; Bogotá , Colombia; Nassau, Bahamas ; San José, Costa Rica ; and Santo Domingo , Dominican Republic. In conjunction with the addition of new routes the airline continued significant expansion of operations at Orlando International Airport including
824-508: A greater impact on lowering the average price of a ticket where they fly. According to an MIT International Center for Air Transportation analysis of ticket statistics, between 2007 and 2012, Southwest's ability to lower fares had weakened from $ 36 per one-way fare to only $ 17 per one-way fare. At the same time, JetBlue , Allegiant , and Spirit Airlines were associated with dips of $ 32, $ 29, and $ 22, respectively, in markets that they entered. However, other airlines' lower fares don't account for
927-572: A group of men from Hamburg , Germany, arrived in Afghanistan. The group included Mohamed Atta , Marwan al-Shehhi , Ziad Jarrah , and Ramzi bin al-Shibh. Bin Laden selected these men because they were educated, could speak English, and had experience living in the West. New recruits were routinely screened for special skills and al-Qaeda leaders consequently discovered that Hani Hanjour already had
1030-500: A matter for the FBI". By late June, senior counter-terrorism official Richard Clarke and CIA director George Tenet were "convinced that a major series of attacks was about to come", although the CIA believed the attacks would likely occur in Saudi Arabia or Israel. In early July, Clarke put domestic agencies on "full alert", telling them, "Something spectacular is going to happen here, and it's going to happen soon". He asked
1133-465: A period of transition, having just relocated back to Afghanistan from Sudan . The 1998 African embassy bombings and bin Laden's February 1998 fatwā marked a turning point of al-Qaeda's terrorist operation, as bin Laden became intent on attacking the United States. In late 1998 or early 1999, bin Laden approved Mohammed to go forward with organizing the plot. Atef provided operational support, including target selections and helping arrange travel for
SECTION 10
#17327909607751236-544: A profit in that quarter. While its financial performance started showing signs of improvement, in February 2007, JetBlue faced a crisis, when the blizzard of 2007 hit the Northeast and Midwest, throwing the airline's operations into chaos. Because JetBlue followed the practice of never cancelling flights, it desisted from calling flights off, even when the ice storm hit and the airline was forced to keep several planes on
1339-519: A push to boost revenue by $ 30 million. In October 2006, JetBlue announced a net loss of $ 500,000 for the third quarter, and a plan to regain that loss by deferring some of their E190 deliveries and by selling five of their A320s. In December 2006, JetBlue, as part of their RTP plan, removed a row of seats from their A320s to lighten the aircraft by 904 lb (410 kg) and reduce the cabin crew size from four to three (per FAA regulation requiring one flight attendant per 50 seats), thus offsetting
1442-594: A religion that will prevent it from destroying all people. So we tell the Americans as people and we tell the mothers of soldiers and American mothers in general that if they value their lives and the lives of their children, to find a nationalistic government that will look after their interests and not the interests of the Jews . The continuation of tyranny will bring the fight to America, as [the 1993 World Trade Center bomber] Ramzi [Yousef] yourself and others did. This
1545-558: A single aircraft, N651JB, an Airbus A320-232 dubbed "BetaBlue". People could access e-mail with a Wi-Fi capable Blackberry, or use Yahoo!'s e-mail and instant messaging with a Wi-Fi capable laptop, while in flight over the US. LiveTV in Melbourne, Florida, created and operated the "BetaBlue" prototype. The "BetaBlue" system utilized the bandwidth and infrastructure of defunct Airfone . On March 19, 2008, JetBlue added Orlando, Florida , as
1648-424: A single ticket for flights with connections in either New York JFK or Boston . Unlike traditional codeshare agreements , the partnership did not allow the airlines to directly sell seats on each other's flights. Therefore, customers initiated the purchase on one airline's website, and then were transferred to the other airline's website to complete the transaction. Following the February 2007 incident in which
1751-439: A statement by him on September 16, 2001: "I stress that I have not carried out this act, which appears to have been carried out by individuals with their own motivation". In November 2001, U.S. forces recovered a videotape in which bin Laden, talking to Khaled al-Harbi , admitted foreknowledge of the attacks. On December 27, 2001, a second video of bin Laden was released in which he, stopping short of admitting responsibility for
1854-470: A telephone call mentioning the meeting, Mihdhar, and the name "Nawaf" (Hazmi); while the agency feared "Something nefarious might be afoot", it took no further action. The CIA had already been alerted by Saudi intelligence about Mihdhar and Hazmi being Al-Qaeda members. A CIA team broke into Mihdhar's Dubai hotel room and discovered that Mihdhar had a U.S. visa. While Alec Station alerted intelligence agencies worldwide, it did not share this information with
1957-738: A tie by J.D. Power in the North America Airline Satisfaction Study. On October 18, 2019, JetBlue and Norwegian Air Shuttle announced plans for an interline agreement that would permit sales of jointly-issued tickets, which if approved between the two airlines, would come into effect during 2020. The partnership was to take advantage of each airline having substantial pre-existing presence at New York–JFK, Boston, and Fort Lauderdale airports. In January 2020, JetBlue announced its intentions to start becoming carbon neutral on all domestic flights. In February 2020, Joel Peterson announced his intention to retire from
2060-660: A widespread effect much more tenuous. This aviation -related article is a stub . You can help Misplaced Pages by expanding it . JetBlue JetBlue Airways Corporation (stylized as jetBlue ) is a major airline in the United States headquartered in Long Island City , in Queens , New York City . It also maintains corporate offices in Utah and Florida . JetBlue operates over 1,000 flights daily and serves 100 domestic and international network destinations in
2163-556: Is my message to the American people: to look for a serious government that looks out for their interests and does not attack others, their lands, or their honor. My word to American journalists is not to ask why we did that but to ask what their government has done that forced us to defend ourselves. Bin Laden orchestrated the September 11 attacks. He initially denied involvement, but later recanted his denial. Al Jazeera broadcast
SECTION 20
#17327909607752266-406: The 1982 Lebanon War . Some analysts, including political scientists John Mearsheimer and Stephen Walt , also claimed that U.S. support of Israel was a motive for the attacks. In 2004 and 2010, bin Laden again connected the September 11 attacks with U.S. support of Israel, although most of the letters expressed bin Laden's disdain for President Bush and bin Laden's hope to "destroy and bankrupt"
2369-974: The 9/11 Commission in April 2004, then— Attorney General John Ashcroft recalled that the "single greatest structural cause for the September 11th problem was the wall that segregated or separated criminal investigators and intelligence agents". Clarke also wrote: "[T]here were... failures to get information to the right place at the right time". Early on the morning of Tuesday, September 11, 2001, nineteen hijackers took control of four commercial airliners (two Boeing 757s and two Boeing 767s ). Large planes with long flights were selected for hijacking because they would have more fuel. * Eastern Daylight Time (UTC−04:00) Excluding hijackers Including emergency workers Including hijackers At 7:59 a.m., American Airlines Flight 11 took off from Logan International Airport in Boston . Fifteen minutes into
2472-655: The Arabian Peninsula . In a second 1998 fatwā , bin Laden outlined his objections to American foreign policy with respect to Israel , as well as the continued presence of American troops in Saudi Arabia after the Gulf War . Bin Laden maintained that Muslims are obliged to attack American targets until the aggressive policies of the U.S. against Muslims were reversed. The Hamburg cell in Germany included Islamists who eventually came to be key operatives in
2575-461: The Boeing 737 . In September 1999, the airline was awarded 75 initial take-off/landing slots at John F. Kennedy International Airport and received its USDOT CPCN authorization in February 2000. It commenced operations on February 11, 2000, with services to Buffalo and Fort Lauderdale . JetBlue's founders had set out to call the airline "Taxi" and therefore have a yellow livery to associate
2678-577: The Central Intelligence Agency informed President George W. Bush that its Counterterrorism Center had identified the attacks as having been the work of Al-Qaeda under Osama bin Laden . The United States formally responded by launching the war on terror and invading Afghanistan to depose the Taliban , which rejected U.S. terms to expel Al-Qaeda from Afghanistan and extradite its leaders. The U.S.'s invocation of Article 5 of
2781-605: The Embraer 190 . As a result of the economic effects caused by the pandemic, the company launched voluntary separation and extended time off programs. By August 2020, JetBlue, along with Southwest Airlines , implemented strict policies for the wearing of face masks, which did not allow for medical exemptions, as part of its procedures during the COVID-19 pandemic. The airline also announced that it would also continue to block middle seats through at least mid-October. In June 2020,
2884-723: The INS , the State Department, the Customs Service , and the FBI to put Hazmi and Mihdhar on their watchlists, but the FBI was prohibited from using criminal agents in searching for the duo, hindering their efforts. Also in July, a Phoenix -based FBI agent sent a message to FBI headquarters, Alec Station, and FBI agents in New York alerting them to "the possibility of a coordinated effort by Osama bin Laden to send students to
2987-472: The U.S. Department of Defense ) in Arlington County, Virginia . The fourth plane crashed in rural Pennsylvania during a passenger revolt. The September 11 attacks killed 2,977 people, making it the deadliest terrorist attack in history. In response to the attacks, the United States waged the multi-decade global war on terror to eliminate hostile groups deemed terrorist organizations, as well as
3090-634: The World Trade Center and the Pentagon. Another video obtained by Al Jazeera in September 2006 showed bin Laden with one of the attacks' chief planners, Ramzi bin al-Shibh , as well as hijackers, Hamza al-Ghamdi and Wail al-Shehri , amidst making preparations for the attacks. Journalist Yosri Fouda of the Arabic television channel Al Jazeera reported that in April 2002, al-Qaeda member Khalid Sheikh Mohammed admitted his involvement in
3193-595: The World Trade Center site (colloquially "Ground Zero") took eight months and was completed in May 2002, while the Pentagon was repaired within a year. After delays in the design of a replacement complex, six new buildings were planned to replace the lost towers, along with a museum and memorial dedicated to those who were killed or injured in the attacks. The tallest building, One World Trade Center , began construction in November 2006; it opened in November 2014. Memorials to
Effect of low-cost airlines on communities - Misplaced Pages Continue
3296-462: The 1998 fatwa , al-Qaeda identified the Iraq sanctions as a reason to kill Americans, condemning the "protracted blockade" among other actions that constitute a declaration of war against "Allah, his messenger, and Muslims". In 2004, bin Laden claimed that the idea of destroying the towers had first occurred to him in 1982 when he witnessed Israel's bombardment of high-rise apartment buildings during
3399-450: The 9/11 attacks were a strategic move to provoke America into a war that would incite a pan-Islamic revolution. Documents seized during the 2011 operation that killed bin Laden included notes handwritten by bin Laden in September 2002 with the heading "The Birth of the Idea of September 11". He describes how he was inspired by the crash of EgyptAir Flight 990 on October 31, 1999, which
3502-459: The 9/11 attacks. Mohamed Atta ; Marwan al-Shehhi ; Ziad Jarrah ; Ramzi bin al-Shibh; and Said Bahaji were all members of al-Qaeda's Hamburg cell. Bin Laden asserted that all Muslims must wage a defensive war against the United States and combat American aggression. He further argued that military strikes against American assets would send a message to the American people , attempting to force
3605-742: The A321neo into the longer range Airbus A321LR to serve the new routes. On May 1, 2019, JetBlue named Michael Stromer as Chief Product Officer, Technology. Stromer was selected to lead the design and execution of the digital commerce web and mobile applications that support revenue initiatives; technology for airport, customer support (reservations), system operations, technical operations, flight, and inflight teams, as well as back office products. On May 29, 2019, JetBlue and Southwest Airlines ranked "Highest in Customer Satisfaction Among Low Cost Carriers" in
3708-592: The Americas and Europe. The airline operates out of six hubs, with its primary being New York's John F. Kennedy International Airport . JetBlue has codeshare agreements with member airlines of Oneworld , SkyTeam and Star Alliance but is not a member of any of the three alliances. JetBlue was incorporated in Delaware in August 1998 with its headquarters in Forest Hills, Queens . David Neeleman founded
3811-733: The Brewster Building by mid-2012. On March 22, 2010, JetBlue turned down incentives from the City of Orlando and announced its headquarters would keep its Forest Hills office, start leasing and using a new office in the Brewster Building in Long Island City, New York . in Queens Plaza in Long Island City, move its headquarters there in mid-2012, and start a joint branding deal with New York State using
3914-867: The CEO of JetBlue, Dave Barger, and Governor of Florida Charlie Crist met in Tallahassee, Florida , to discuss a possible move of the airline's headquarters to Orlando. On March 22, 2010, JetBlue announced it headquarters would remain in the New York City area, in Long Island City, because of the airline's historical links to the city, the cost of staff relocations, the airline's desire to retain access to financial markets, and because Aer Lingus and Lufthansa , JetBlue's marketing partners, fly into JFK Airport . JetBlue planned to combine its Forest Hills and Darien, Connecticut , offices, together about 1,000 employees, into about 200,000 square feet (19,000 m ) in
4017-597: The CIA's Presidential Daily Brief, designated "For the President Only", was entitled Bin Ladin Determined To Strike in US . The memo noted that FBI information "indicates patterns of suspicious activity in this country consistent with preparations for hijackings or other types of attacks". In mid-August, one Minnesota flight school alerted the FBI about Zacarias Moussaoui , who had asked "suspicious questions". The FBI found that Moussaoui
4120-574: The FBI and the State Department to alert the embassies and police departments, and the Defense Department to go to "Threat Condition Delta". Clarke later wrote: Somewhere in CIA there was information that two known al Qaeda terrorists had come into the United States. Somewhere in the FBI, there was information that strange things had been going on at flight schools in the United States. [...] They had specific information about individual terrorists from which one could have deduced what
4223-520: The FBI. The Malaysian Special Branch observed the January 5, 2000, meeting of the two al-Qaeda members and informed the CIA that Mihdhar, Hazmi, and Khallad were flying to Bangkok , but the CIA never notified other agencies of this, nor did it ask the State Department to put Mihdhar on its watchlist. An FBI liaison asked permission to inform the FBI of the meeting but was told: "This is not
Effect of low-cost airlines on communities - Misplaced Pages Continue
4326-623: The North Atlantic Treaty —its only usage to date—called upon allies to fight al-Qaeda. As U.S. and NATO invasion forces swept through Afghanistan, bin Laden eluded them . He denied any involvement until 2004 , when excerpts of a taped statement in which he accepted responsibility for the attacks were released. Al-Qaeda's cited motivations included U.S. support of Israel , the presence of U.S. military bases in Saudi Arabia and sanctions against Iraq . The nearly decade-long manhunt for bin Laden concluded on May 2, 2011, when he
4429-416: The Pentagon , which contains more than 64,000 workers, a military base which has a big concentration of army and intelligence ... As for the World Trade Center , the ones who were attacked and who died in it were part of a financial power. It wasn't a children's school! Neither was it a residence. The consensus is that most of the people who were in the towers were men who backed the biggest financial force in
4532-557: The U.S. Other motives have been suggested in addition to those stated by bin Laden and al-Qaeda. Some authors suggested the "humiliation" that resulted from the Islamic world falling behind the Western world—this discrepancy was rendered especially visible by globalization and a desire to provoke the U.S. into a broader war against the Islamic world in the hope of motivating more allies to support al-Qaeda. Similarly, others have argued
4635-454: The U.S. economy and induced global market shocks . Many other countries strengthened anti-terrorism legislation and expanded their powers of law enforcement and intelligence agencies . The total number of deaths caused by the attacks, combined with the death tolls from the conflicts they directly incited, has been estimated by the Costs of War Project to be over 4.5 million. Cleanup of
4738-508: The U.S. to re-evaluate its support to Israel , and other aggressive policies. In a 1998 interview with American journalist John Miller , bin Laden stated: We do not differentiate between those dressed in military uniforms and civilians; they are all targets in this fatwa. American history does not distinguish between civilians and military, not even women and children. They are the ones who used bombs against Nagasaki. Can these bombs distinguish between infants and military? America does not have
4841-438: The United States to attend civil aviation universities and colleges". The agent, Kenneth Williams, suggested the need to interview flight school managers and identify all Arab students seeking flight training. In July, Jordan alerted the U.S. that al-Qaeda was planning an attack on the U.S.; "months later", Jordan notified the U.S. that the attack's codename was "The Big Wedding" and that it involved airplanes. On August 6, 2001,
4944-587: The acquisition, Lufthansa stated they planned to seek operational cooperation with JetBlue. Lufthansa planned to offer connections to JetBlue flights in Boston, New York (JFK), and Orlando International Airport (no longer a connection). After making a codeshare agreement with Lufthansa that went into effect in 2010, JetBlue transitioned to the Sabre reservation system enabling the airlines to sell tickets on each other's flights, transfer luggage and passengers between
5047-465: The airline added exclusive content from The New York Times in the form of an in-flight video magazine, conducted by Times journalists and content from NYTimes.com. On November 8, 2007, JetBlue appointed Ed Barnes as interim CFO, following the resignation of former CFO John Harvey. On December 13, 2007, JetBlue and Germany-based Lufthansa announced JetBlue's intent to sell 19% of JetBlue to Lufthansa, pending approval from US regulators. Following
5150-406: The airline announced several new routes across its network, including point-to-point routes between the northeastern United States and Florida, and new transcontinental routes from Newark Liberty International Airport . Along with the impact of the COVID-19 pandemic on aviation, the airline announced that over 60% of its employees were interested in taking early retirement or long-term leave from
5253-531: The airline partnered with 20th Century Fox's film The Simpsons Movie to become the "Official Airline of Springfield". In addition a contest was held in which the grand prize would be a trip on JetBlue to Los Angeles to attend the premiere of the film. The airline's website was also redecorated with characters and their favorite JetBlue destinations and the company was taken over by the show/film's businessman villain Montgomery Burns . In August 2007,
SECTION 50
#17327909607755356-402: The airline was forced to cancel nearly 1,700 flights due to winter storms, JetBlue's board of directors replaced founder and chief executive officer David Neeleman with Dave Barger. He had politicked the board, while Neeleman was busy publicly apologizing. Barger's ascendancy caused widespread demoralization in the ranks. He became JetBlue's new chief executive officer on May 10, 2007. Neeleman,
5459-469: The airline with New York. The idea was dropped after threats from investor JP Morgan to pull its share ($ 40 million of the total $ 128 million) of the airline's initial funding unless the name was changed. JetBlue was one of only a few U.S. airlines that made a profit during the sharp downturn in airline travel following the September 11 attacks . The company's planned initial public offering
5562-526: The airline's board of directors at the end of his current term, and was succeeded by Peter Boneparth in May 2020. Peterson had been part of the airline's board of directors since 1999 and served as chairman since 2008. JetBlue made changes to its operations due to the COVID-19 pandemic and its associated impacts on aviation . This included the reduction of passenger capacity by blocking middle seats on its Airbus A320 and A321 aircraft, and aisle seats on
5665-451: The airline's numerous amenities, JetBlue was becoming less competitive. For many years, analysts had predicted that JetBlue's growth rate would become unsustainable. Despite this, the airline continued to add planes and routes to the fleet at a brisk pace. In addition in 2006, the IAM ( International Association of Machinists ) attempted to unionize JetBlue's ramp service workers, in a move that
5768-476: The ancillary products that are a significant component of their business. In August 2013, USA Today , in noting the competitive effect on prices continued to be seen, but JetBlue's impact on prices was now largest, suggested, "You might want to start calling it the JetBlue effect. " The article also draws attention to JetBlue's much smaller footprint in overall domestic passenger traffic, making any claims about
5871-800: The attacks include the National September 11 Memorial & Museum in New York City, the Pentagon Memorial in Arlington County, Virginia, and the Flight 93 National Memorial at the Pennsylvania crash site. In 1996, Osama bin Laden of the Islamist militant organization al-Qaeda issued his first fatwā , which declared war against the United States and demanded the expulsion of all American soldiers from
5974-845: The attacks and said they were carried out because: The events that affected my soul in a direct way started in 1982 when America permitted the Israelis to invade Lebanon and the American Sixth Fleet helped them in that. This bombardment began and many were killed and injured and others were terrorised and displaced. I couldn't forget those moving scenes, blood and severed limbs, women and children sprawled everywhere. Houses were destroyed along with their occupants, high rises demolished over their residents, rockets raining down on our home without mercy...As I looked at those demolished towers in Lebanon, it entered my mind that we should punish
6077-468: The attacks as retaliatory strikes against American atrocities against Muslims across the world. He also maintained that the attacks were not directed against women and children, asserting that the targets of the strikes were symbols of America's "economic and military power". In bin Laden's November 2002 Letter to the American People , he identified al-Qaeda's motives for the attacks: After
6180-408: The attacks, along with Ramzi bin al-Shibh. The 2004 9/11 Commission Report determined that the animosity which Mohammed, the principal architect of the 9/11 attacks, felt towards the United States had stemmed from his "violent disagreement with U.S. foreign policy favoring Israel". Mohammed was also an adviser and financier of the 1993 World Trade Center bombing and the uncle of Ramzi Yousef ,
6283-402: The attacks, bin Laden and Ayman al-Zawahiri released additional recordings , some of which repeated the above reasons. Two relevant publications were bin Laden's 2002 Letter to the American People and a 2004 videotape by bin Laden. [...] those young men, for whom God has cleared the way, didn't set out to kill children, but rather attacked the biggest centre of military power in the world,
SECTION 60
#17327909607756386-469: The attacks, said: It has become clear that the West in general and America in particular have an unspeakable hatred for Islam. ... It is the hatred of crusaders . Terrorism against America deserves to be praised because it was a response to injustice, aimed at forcing America to stop its support for Israel, which kills our people. ... We say that the end of the United States is imminent, whether Bin Laden or his followers are alive or dead, for
6489-522: The awakening of the Muslim ummah [nation] has occurred. ... It is important to hit the economy (of the United States), which is the base of its military power...If the economy is hit they will become reoccupied. Shortly before the 2004 U.S. presidential election , bin Laden used a taped statement to publicly acknowledge al-Qaeda's involvement in the attacks. He admitted his direct link to
6592-605: The city. On October 13, 2009, the airline unveiled a modification to its livery in commemoration of the upcoming tenth anniversary of the airline in February 2010. Besides a new tail design, the revised livery includes larger "billboard" titles extending down over the passenger windows at the front of the aircraft. The logo word 'jetBlue' was no longer silver and blue but a dark, navy blue. In 2010, JetBlue entered into interline booking agreements with South African Airways and American Airlines to facilitate luggage transfers between airlines for passengers with connecting flights on
6695-475: The company in August 1999, under the name "NewAir". JetBlue started by following Southwest 's approach of offering low-cost travel, but sought to distinguish itself by its amenities, such as in-flight entertainment , TV at every seat, and Sirius XM satellite radio . JetBlue sought to primarily use the Airbus A320 family to ease maintenance, taking a similar approach to Southwest , which primarily uses
6798-711: The company's founder and largest individual investor, became a nonexecutive chairman as a result of the change. In early 2007, JetBlue also faced reliability problems with its Embraer 190 fleet. For a couple of months, JetBlue contracted ExpressJet to operate four Embraer ERJ 145 regional jets on behalf of JetBlue. While this was going on, two E190 aircraft at a time were sent to an Embraer maintenance facility in Nashville , Tennessee . ExpressJet operated routes between Boston Logan and Buffalo, New York, and Washington Dulles, and between New York–JFK and Columbus, Ohio (since terminated), and Richmond, Virginia. In July 2007,
6901-548: The complex and damaging or destroying nearby buildings. American Airlines Flight 77 flew towards Washington, D.C. and crashed into the Pentagon at 9:37 a.m., causing a partial collapse. The fourth and final flight, United Airlines Flight 93 , also changed course towards Washington, believed by investigators to target either the United States Capitol or the White House . Alerted to the previous attacks,
7004-504: The deadliest terrorist attack in history as well as the deadliest incident for firefighters and law enforcement personnel in American history, killing 343 and 72 members, respectively. The loss of life stemming from the impact of Flight 11 made it the most lethal multi-plane crash in aviation history followed by the death toll incurred by Flight 175. The destruction of the World Trade Center and its environs seriously harmed
7107-657: The eighth year in a row. In October 2013, JetBlue introduced Mint , a premium cabin service on transcontinental and select Caribbean flights. The service began in 2014, using the Airbus A321 -231 aircraft ordered by JetBlue. These planes are outfitted with winglets, as well as with "lie flat" seats, and moveable partitions that can create small suites on the airplane. Called "Mint" by JetBlue, these planes are configured with 16 business-class seats and 143 economy seats, instead of an all-economy configuration of 190 seats. On April 22, 2014, JetBlue's pilots voted to unionize for
7210-519: The entire year of 2005. The loss was the airline's first since going public in 2002. In addition to that, JetBlue forecasted a loss for 2006, citing high fuel prices, operating inefficiency, and fleet costs. During the first quarter report, CEO David Neeleman, President Dave Barger, and then-CFO John Owen released JetBlue's "Return to Profitability" ("RTP") plan, stating in detail how they would curtail costs and improve revenue to regain profitability. The plan called for $ 50 million in annual cost cuts and
7313-420: The firm. September 11 attacks The September 11 attacks , commonly known as 9/11 , were four coordinated Islamist terrorist suicide attacks carried out by al-Qaeda against the United States in 2001. Nineteen terrorists hijacked four commercial airliners, crashing the first two into the Twin Towers of the World Trade Center in New York City and the third into the Pentagon (headquarters of
7416-488: The first few days of July 2015, JetBlue began charging for bags in certain booking classes, leaving Southwest Airlines the only major U.S. carrier to not charge for bags. For the classes in which bag check fees were charged (generally the lowest class of fares offered; JetBlue offered three classes of fares), the cost was $ 20 for the first bag and $ 35 for the second, which was the lowest in the United States besides Frontier Airlines with similar prices. On May 6, 2015, JetBlue
7519-487: The first scheduled commercial flight between the United States and Cuba in 55 years. Only charter flights were allowed under previous rules, which required that passengers had to arrive more than four hours before the scheduled departure and often endure long lines for documentation checks, late flight arrivals, and pay high baggage fees. In 2016, JetBlue had bid for but was unsuccessful in acquiring Virgin America , which
7622-504: The first time since the airline was founded, with 71% casting ballots in favor of joining the ALPA . On September 18, 2014, Dave Barger announced his resignation from the company effective February 16, 2015, following several reports that investors and the board were unhappy with his performance. He was replaced on the board and as CEO by Robin Hayes . During the last few days of June and
7725-505: The flight, five hijackers armed with boxcutters took over the plane, injuring at least three people (and possibly killing one) before forcing their way into the cockpit. The terrorists also displayed an apparent explosive and sprayed mace into the cabin, to frighten the hostages into submission and further hinder resistance. Back at Logan, United Airlines Flight 175 took off at 8:14 a.m. Hundreds of miles southwest at Dulles International Airport , American Airlines Flight 77 left
7828-593: The foreign governments purported to support them. Ringleader Mohamed Atta flew American Airlines Flight 11 into the North Tower of the World Trade Center complex in Lower Manhattan at 8:46 a.m. Seventeen minutes later, United Airlines Flight 175 hit the South Tower . Both collapsed within an hour and forty-one minutes, bringing about the destruction of the remaining five structures in
7931-531: The gate at 8:00 a.m., the plane was running 42 minutes late. At 8:46 a.m., Flight 11 was deliberately crashed into the north face of the World Trade Center's North Tower between the 93rd and 99th floors. The initial presumption by many was that it was an accident. At 8:51 a.m., American Airlines Flight 77 was also taken over by five hijackers who forcibly entered the cockpit 31 minutes after take-off. Although they were equipped with knives, there were no reports of anyone on board being stabbed, nor did
8034-574: The ground. Because of this, passengers were kept waiting at the airports for their flights to take off. In some cases, passengers who had already boarded their planes were kept waiting on the apron for several hours and were not allowed to disembark. However, after all this, the airline was eventually forced to cancel most of its flights because of prevailing weather conditions. This reportedly cost JetBlue $ 30 million. In February 2007, JetBlue announced its partnership with Irish flag carrier Aer Lingus to allow passengers to switch between airlines on
8137-751: The hijackers. Bin Laden overruled Mohammed, rejecting potential targets such as the U.S. Bank Tower in Los Angeles for lack of time. Bin Laden provided leadership and financial support and was involved in selecting participants. He initially selected Nawaf al-Hazmi and Khalid al-Mihdhar , both experienced jihadists who had fought in Bosnia . Hazmi and Mihdhar arrived in the United States in mid-January 2000. In early 2000, Hazmi and Mihdhar took flying lessons in San Diego, California. Both spoke little English, performed poorly in flying lessons, and eventually served as secondary "muscle" hijackers. In late 1999,
8240-609: The iconic I Love NY logo. On October 18, 2011, CFO Ed Barnes resigned, effective immediately. The company's treasurer, Mark Powers, was appointed interim CFO until a replacement for Barnes could be found. In 2011, JetBlue made interline agreements with Virgin Atlantic and Jet Airways , both of which have since been terminated. On June 13, 2012, JetBlue ranked "Highest in Customer Satisfaction Among Low Cost Carriers in North America" by J.D. Power and Associates for
8343-565: The lead bomber in that attack. In late 1994, Mohammed and Yousef moved on to plan a new terrorist attack called the Bojinka plot planned for January 1995. Despite a failure and Yousef's capture by U.S. forces the following month, the Bojinka plot would influence the later 9/11 attacks. In "Substitution for Testimony of Khalid Sheikh Mohammed" from the trial of Zacarias Moussaoui , five people are identified as having been completely aware of
8446-477: The lost revenue from the removal of seats, and further lightening the aircraft, resulting in less fuel burned. In January 2007, JetBlue returned to profitability with a fourth quarter profit in 2006, reversing a quarterly loss in the year-earlier period. As part of the RTP plan, 2006's full-year loss was $ 1 million compared to 2005's full-year loss of $ 20 million. JetBlue was one of the few major airlines to post
8549-403: The operation's details. They are bin Laden, Khalid Sheikh Mohammed, Ramzi bin al-Shibh , Abu Turab al-Urduni and Mohammed Atef . Osama bin Laden's declaration of a holy war against the United States, and a 1998 fatwā signed by bin Laden and others that called for the killing of Americans, are seen by investigators as evidence of his motivation. In November 2001, bin Laden defended
8652-464: The oppressor in kind and that we should destroy towers in America so that they taste some of what we tasted and so that they be deterred from killing our women and children. And that day, it was confirmed to me that oppression and the intentional killing of innocent women and children is a deliberate American policy. Destruction is freedom and democracy, while resistance is terrorism and intolerance. Bin Laden personally directed his followers to attack
8755-618: The organization-including Abu Hafs the Mauritanian , Sheikh Saeed al Masri , and Sayf al Adl . One senior al Qaeda operative claims to recall Bin Ladin arguing that attacks against the United States needed to be carried out immediately to support insurgency in the Israeli-occupied territories and protest the presence of U.S. forces in Saudi Arabia. — 9/11 Commission Report , p. 251 On July 13, Tom Wilshire,
8858-471: The participant's presence in the U.S. The CIA gave Gillespie surveillance photos of Mihdhar and Hazmi from the meeting to show to FBI counterterrorism but did not tell her their significance. The Intelink database informed her not to share intelligence material with criminal investigators. When shown the photos, the FBI refused more details on their significance, and they were not given Mihdhar's date of birth or passport number. In late August 2001, Gillespie told
8961-605: The passengers revolted against the hijackers who crashed the aircraft into a field near Shanksville, Pennsylvania , at 10:03 a.m. The Federal Aviation Administration ordered an indefinite ground stop for all air traffic in U.S. airspace, preventing any further aircraft departures until September 13 and requiring all airborne aircraft to return to their point of origin or divert to Canada. The actions undertaken in Canada to support incoming aircraft and their occupants were collectively titled Operation Yellow Ribbon . That evening,
9064-588: The runway at 8:20 a.m. Flight 175's journey proceeded normally for 28 minutes until 8:42 am, when a group of five hijacked the plane, murdering both pilots and stabbing several crew members before assuming control of the aircraft. These hijackers also used bomb threats to instil fear into the passengers and crew, also spraying chemical weapons to disable any opposition. Concurrently, United Airlines Flight 93 departed from Newark International Airport in New Jersey ; originally scheduled to pull away from
9167-528: The space of terminals 6 and 7. In April 2018, JetBlue announced their return to Ontario International Airport in southern California after ten years, as well as new service to Steamboat Springs in Colorado, and Bozeman in Montana. In April 2019, JetBlue announced that it would launch transatlantic flights to London from Boston and New York. The airline added that it would be converting 13 orders for
9270-546: The spring of 2001, the secondary hijackers began arriving in the United States. In July 2001, Atta met with bin al-Shibh in Tarragona , Catalonia, Spain, where they coordinated details of the plot, including final target selection. Bin al-Shibh passed along bin Laden's wish for the attacks to be carried out as soon as possible. Some of the hijackers received passports from corrupt Saudi officials who were family members or used fraudulent passports to gain entry. There have been
9373-607: The two carriers, and combine frequent flyer programs. By making use of JetBlue's North America routes as a feeder network, the agreement put Lufthansa in a position to operate quasi-hubs in New York–JFK and Boston Logan. In the March edition of Airways Magazine , it was announced that once JetBlue partnered with Yahoo! and with BlackBerry producer Research in Motion , that the airline would offer free, limited Wi-Fi capabilities on
9476-550: The world, which spreads mischief throughout the world. — Osama Bin Laden's interview with Tayseer Allouni , October 21, 2001 As an adherent of Islam , bin Laden believed that non-Muslims are forbidden from having a permanent presence in the Arabian Peninsula . In 1996, bin Laden issued a fatwā calling for American troops to leave Saudi Arabia. One analysis of suicide terrorism suggested that without U.S. troops in Saudi Arabia, Al-Qaeda likely would not have been able to get people to commit to suicide missions. In
9579-655: Was a departure to Rafael Hernández Airport in Aguadilla, Puerto Rico , departing at 11:59pm. In 2009, JetBlue announced that it was looking for a new headquarters location, and was considering moving either within the New York City metropolitan area or to the Orlando, Florida , area. In April 2009, Helen Marshall , the president of the Borough of Queens, said that the City of New York was trying to keep JetBlue in
9682-499: Was a radical who had traveled to Pakistan, and the INS arrested him for overstaying his French visa. Their request to search his laptop was denied by FBI headquarters due to the lack of probable cause . The failures in intelligence-sharing were attributed to 1995 Justice Department policies limiting intelligence-sharing, combined with CIA and NSA reluctance to reveal "sensitive sources and methods" such as tapped phones. Testifying before
9785-472: Was about to happen. None of that information got to me or the White House. [...] by July [2001], with word spreading of a coming attack, a schism emerged among the senior leadership of al Qaeda. Several senior members reportedly agreed with Mullah Omar . Those who reportedly sided with bin Ladin included Atef , Sulayman Abu Ghayth , and KSM . But those said to have opposed him were weighty figures in
9888-590: Was deliberately crashed by co-pilot Gameel Al-Batouti , killing over 200 passengers. "This is how the idea of 9/11 was conceived and developed in my head, and that is when we began the planning" bin Laden continued, adding that no one but Abu Hafs and Abu al-Khair knew about it at the time. The 9/11 Commission Report identified Khalid Sheikh Mohammed as the architect of 9/11, but he is not mentioned in bin Laden's notes. The attacks were conceived by Khalid Sheikh Mohammed , who first presented it to Osama bin Laden in 1996. At that time, bin Laden and Al-Qaeda were in
9991-542: Was described by JetBlue's COO Dave Barger as "pretty hypocritical", as the IAM opposed JetBlue's creation when it was founded as New Air in 1998. The union organizing petition was dismissed by the National Mediation Board because fewer than 35 percent of eligible employees supported an election. JetBlue experienced its first-ever quarterly loss during the fourth quarter of 2005 when the airline lost $ 42.4 million, enough to make them unprofitable for
10094-1036: Was in a series of moves designed to increase revenue. JetBlue told the Associated Press that it expected to collect $ 40 million from passengers selecting seats with extra legroom and $ 20 million from passengers paying $ 15 to check a second bag. In September 2008, JetBlue began charging passengers $ 10–30 for an extended-leg-room seat depending on the length of the flight. In September 2008, JetBlue began operating Republican vice presidential candidate Sarah Palin 's campaign aircraft, an E190. On October 22, 2008, JetBlue opened its new primary hub at John F. Kennedy International Airport ( JFK ), Terminal 5 , or simply T5 , costing approximately $ 800 million to build. The first flight arrived from Bob Hope Airport (B6 #358) at 5:06am followed by arrivals from Oakland International Airport and Long Beach Airport , respectively. The new T5 replaced JetBlue's old hub at JFK Terminal 6. The last flight to operate out of T6
10197-403: Was instead acquired by Alaska Air Group . In November 2016, JetBlue painted one of their Airbus A320 aircraft, N763JB, in a 1960s retrojet livery, dubbed "What's Old is Blue Again". The livery's maiden flight was on Friday, from New York JFK to Palm Springs. In July 2017, JetBlue announced it was taking qualifications to develop a terminal at JFK that would not only occupy terminal 5 but also
10300-551: Was killed during a U.S. military raid on his compound in Abbottabad, Pakistan . The War in Afghanistan continued for another eight years until the agreement was made in February 2020 for American and NATO troops to withdraw from the country . Excluding the hijackers, the attacks killed 2,977 people, injured thousands more and gave rise to substantial long-term health consequences while also causing at least $ 10 billion in infrastructure and property damage. It remains
10403-538: Was one of the first airlines to be granted a license to commence charter flights to Cuba, with flights departing from New York City. The weekly charter service began on July 3, 2015, with 150-seat Airbus A320s. In July 2016, JetBlue announced commercial flights from the United States to Cuba would commence in late August. On August 31, 2016, JetBlue Flight 387 from Fort Lauderdale–Hollywood International Airport to Abel Santamaría Airport , in Santa Clara, became
10506-677: Was put on hold due to the attacks and subsequent downturn. The IPO took place in April 2002. The airline sector responded to JetBlue and Southwest's market presence by starting mini-rival carriers: Delta Air Lines started Song , and United Airlines launched another rival called Ted . Song has since been disbanded and was reabsorbed by Delta and Ted reabsorbed by United. In October 2005, JetBlue's quarterly profit had plunged from US$ 8.1 million to $ 2.7 million largely due to rising fuel costs. Operational issues, fuel prices, and low fares, JetBlue's hallmark, were bringing its financial performance down. In addition, with higher costs related to
10609-809: Was the seat of the Holy Roman Empire and Habsburg monarchy , both major powers in Europe at the time. For Osama bin Laden, this was a date when the West gained some dominance over Islam, and by attacking on this date, he hoped to make a step in Islam "winning" the war for worldwide power and influence. In late 1999, al-Qaeda associate Walid bin Attash ("Khallad") contacted Mihdhar and told him to meet in Kuala Lumpur , Malaysia; Hazmi and Abu Bara al Yemeni would also be in attendance. The NSA intercepted
#774225