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Enterprise content management ( ECM ) extends the concept of content management by adding a timeline for each content item and, possibly, enforcing processes for its creation, approval, and distribution. Systems using ECM generally provide a secure repository for managed items, analog or digital. They also include one (or more) methods for importing content to manage new items, and several presentation methods to make items available for use. Although ECM content may be protected by digital rights management (DRM), it is not required. ECM is distinguished from general content management by its cognizance of the processes and procedures of the enterprise for which it is created.

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71-530: SharePoint is a collection of enterprise content management and knowledge management tools developed by Microsoft . Launched in 2001, it was initially bundled with Windows Server as Windows SharePoint Server, then renamed to Microsoft Office SharePoint Server, and then finally renamed to SharePoint. It is provided as part of Microsoft 365 , but can also be configured to run as on-premises software . According to Microsoft, as of December 2020 SharePoint had over 200 million users. The most common uses of

142-642: A Microsoft Teams team. SharePoint hosts OneDrive for Business , which allows storage and synchronization of an individual's personal work documents, as well as public/private file sharing of those documents. SharePoint's custom development capabilities provide an additional layer of services that allow rapid prototyping of integrated (typically line-of-business ) web applications. SharePoint provides developers with integration into corporate directories and data sources through standards such as REST / OData / OAuth . Enterprise application developers use SharePoint's security and information management capabilities across

213-538: A capital expenditure to an operating expenditure . The process of migration to SaaS and supporting it can also be a significant cost that must be accounted for. A challenge for SaaS providers is that demand is not known in advance. Their system must have enough slack to be able to handle all users without turning any away, but without paying for too many resources that will be unnecessary. If resources are static, they are guaranteed to be wasted during non-peak time. Sometimes cheaper off-peak rates are offered to balance

284-441: A web browser as a publicly available web application . This means that customers can access the application anywhere from any device without needing to install or update it. SaaS providers often try to minimize the difficulty of signing up for the product. Many capitalize on the service-oriented structure to respond to customer feedback and evolve their product quickly to meet demands. This can enable customers to believe in

355-498: A wide area network . SaaS architecture varies significantly from product to product. Nevertheless, most SaaS providers offer a multi-tenant architecture. With this model, a single version of the application, with a single configuration ( hardware , network , operating system ), is used for all customers ("tenants"). This means that the company does not need to support multiple versions and configurations. The architectural shift from each customer running their own version of

426-647: A complete centralized management interface for web and service applications in the SharePoint farm, including Active Directory account management for web and service applications. In the event of the failure of the CA, Windows PowerShell is typically used on the CA server to reconfigure the farm. The structure of the SharePoint platform enables multiple WAs to exist on a single farm. In a shared ( cloud ) hosting environment, owners of these WAs may require their own management console. The SharePoint 'Tenant Administration' (TA)

497-400: A copy of a cheque might take weeks; a bank employee had to contact the warehouse where the right box, file and cheque were located. The cheque would be pulled and a copy made and mailed to the bank, which would then mail it to the customer. With an ECM system in place, a bank employee could query the system for the customer's account number and the number of the requested cheque. When an image of

568-587: A distinct content databases, or may share a content database with other site collections in the same web application. Service applications provide granular pieces of SharePoint functionality to other web and service applications in the farm. Examples of service applications include the User Profile Sync service, and the Search Indexing service. A service application can be turned off, exist on one server, or be load-balanced across many servers in

639-460: A document-management system. As organizations established an Internet presence, they wanted to manage web content. Organizations which had automated individual departments began to envision a broader deployment. The movement toward integrated DMS systems reflected a common trend in the software industry: the integration of small systems into more comprehensive ones. Word processing, spreadsheet, and presentation software were standalone products until

710-463: A farm. Service Applications are designed to have independent functionality and independent security scopes. SharePoint's architecture enables a 'least-privileges' execution permission model. SharePoint Central Administration (the CA) is a web application that typically exists on a single server in the farm; however, it is also able to be deployed for redundancy to multiple servers. This application provides

781-559: A higher price. Pooling all resources might make it possible to achieve higher efficiency, but an outage affects all customers so availability must be prioritized to a greater extent. Many systems use a combination of both approaches, pooling some resources and siloing others. Other companies group multiple tenants into pods and share resources between them. In the United States, constitutional search warrant laws do not protect all forms of SaaS dynamically stored data. The result

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852-525: A number of users on the same content item. Collaboration uses skill-based knowledge, resources and background data for joint information processing. Administration components (such as virtual whiteboards for brainstorming, appointment scheduling, and project management systems) and communications applications such as video conferencing may be included. Collaborative ECM may also integrate information from other applications. ECM integrates Content management systems (CMS), presenting existing information managed in

923-401: A per-tenant basis, rather than shared between all tenants. Routing functionality is necessary to direct tenant requests to the appropriate services. Some SaaS products do not share any resources between tenants—called siloing. Although this negates many of the efficiency benefits of SaaS, it makes it easier to migrate legacy software to SaaS and is sometimes offered as a premium offering at

994-400: A perpetual license for a certain version of the software. There are no specific software development practices that distinguish SaaS from other application development, although there is often a focus on frequent testing and releases. Infrastructure as a service (IaaS) is the most basic form of cloud computing , where infrastructure resources—such as physical computers—are not owned by

1065-509: A set of access mappings or URLs defined in the SharePoint central management console, which are replicated by SharePoint across every IIS Instance (e.g. Web Application Servers) configured in the farm. A site collection is a hierarchical group of 'SharePoint Sites'. Each web application must have at least one site collection. Site collections share common properties ( detailed here ), common subscriptions to service applications, and can be configured with unique host names. A site collection may have

1136-951: A small-scale imaging and workflow system (perhaps one department) to improve a paper-intensive process and work towards a paperless office . The first stand-alone DMS technologies intended to save time (or improve information access) by reducing paper handling and storage, reducing document loss and speeding access to information. DMS could provide online access to information formerly available only on paper, microfilm, or microfiche. By improving control over documents and their processes, DMS streamlined business practices. Their audit trail increased document security and measured productivity and efficiency. DMS product categories were seen as complementary, and organizations wished to use several DMS products. A customer-service department could combine imaging, document management and workflow; an accounting department could access supplier invoices from an ERM system, purchase orders from an imaging system, and contracts from

1207-503: A storage system's racks but not inserted in a drive that can read it), and offline storage (data and documents on a medium which is not quickly available). If the document management system does not provide it, the library service must have version management to control the status of information and check-in/check-out for controlled information provision. It generates an audit trail, logs of information usage and editing. A variety of technologies can be used to store information, depending on

1278-498: A variable number of users while providing the instant and continual availability that customers expect. Most end users consume only the SaaS product and do not have to worry about the technical complexity of the physical hardware and operating system. Because cloud resources can be accessed without any human interactions, SaaS customers are provided with the abstraction of limitless computing resources, while economy of scale drives down

1349-428: A variety of development platforms and scenarios. SharePoint also contains an enterprise "app store" that has different types of external applications which are encapsulated and managed to access to resources such as corporate user data and document data. SharePoint is primarily configured through a web browser. The web-based user interface provides most of the configuration capability of the product. SharePoint Designer

1420-590: A web interface. Digital asset management is a form of ECM involving digitally-stored content. Specialized Healthcare Content Management Systems meet the special regulatory requirements for medical devices and interoperability . The technologies which encompassed ECM in 2016 descend from the electronic Document Management Systems (DMS) of the late 1980s and early 1990s. The original DMS products were stand-alone, providing functionality in one of four areas: imaging , workflow, document management, and enterprise relationship management (ERM). A typical early DMS user had

1491-482: Is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. Unlike other software delivery models, it separates "the possession and ownership of software from its use". SaaS use began around 2000, and by 2023 was the main form of software application deployment. SaaS is usually accessed via a web application . Unlike most self-hosted software products, only one version of

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1562-420: Is a logical grouping of SharePoint servers that share common resources. A farm typically operates stand-alone, but can also subscribe to functions from another farm, or provide functions to another farm. Each farm has its own central configuration database, which is managed through either a PowerShell interface, or a Central Administration website (which relies partly on PowerShell's infrastructure). Each server in

1633-637: Is a semi-deprecated product that provided 'advanced editing' capabilities for HTML/ASPX pages, but remains the primary method of editing SharePoint workflows. A significant subset of HTML editing features were removed in Designer 2013, and the product is expected to be deprecated in 2016–7. Microsoft SharePoint's Server Features are configured either using PowerShell , or a Web UI called "Central Administration". Configuration of server farm settings (e.g. search crawl, web application services) can be handled through these central tools. While Central Administration

1704-570: Is an optional web application used by web application owners to manage how their web application interacts with the shared resources in the farm. SharePoint evolved from projects codenamed "Office Server" and "Tahoe" during the Office XP development cycle. "Office Server" evolved out of the FrontPage and Office Server Extensions and "Team Pages". It targeted simple, bottom-up collaboration. "Tahoe", built on shared technology with Exchange and

1775-699: Is checked in and out, each use generates new metadata (automatically, to some extent). Information about how (and when) people use the content can allow the system to acquire new filtering, routing and search pathways, corporate taxonomies and semantic networks , and retention-rule decisions. Solutions can provide intranet services to employees (B2E), and can include enterprise portals for business-to-business (B2B), business-to-government (B2G), government-to-business (G2B), or other business relationships. This category includes most former document-management groupware and workflow solutions that had not, by 2016, fully converted their architecture to ECM but provided

1846-475: Is commonly used to support this release schedule. Many SaaS developers use test-driven development , or otherwise emphasize frequent software testing , because of the need to ensure availability of their service and rapid deployment. Domain-driven design , in which business goals drive development, is popular because SaaS products must sell themselves to the customer by being useful. SaaS developers do not know in advance which devices customers will try to access

1917-424: Is in charge of directing the system and covers functionality such as tenant onboarding, billing, and metrics, as well as the system used by the SaaS provider to configure, manage, and operate the service. Many SaaS products are offered at different levels of service for different prices, called tiering . This can also affect the architecture for both planes, although it is commonly placed in the control plane. Unlike

1988-644: Is limited to farm-wide settings (config DB), it provides access to tools such as the 'SharePoint Health Analyzer', a diagnostic health-checking tool. In addition to PowerShell's farm configuration features, some limited tools are made available for administering or adjusting settings for sites or site collections in content databases. A limited subset of these features are available by SharePoint's SaaS providers, including Microsoft. Customization may appear through: SharePoint Server can be scaled down to operate entirely from one developer machine, or scaled up to be managed across hundreds of machines. A SharePoint farm

2059-558: Is often used to replace an existing corporate file server , and is typically coupled with an enterprise content management policy. A SharePoint intranet or intranet portal is a way to centralize access to enterprise information and applications. It is a tool that helps an organization manage its internal communications, applications and information more easily. Microsoft claims that this has organizational benefits such as increased employee engagement , centralizing process management , reducing new staff on-boarding costs, and providing

2130-465: Is responsible for software updates , including security patches , and for protecting the customers' data. SaaS systems inherently have a greater latency than software run on-premises due to the time for network packets to be delivered to the cloud facility. This can be prohibitive for some uses, such as time-sensitive industrial processes or warehousing. The rise of SaaS products is one factor leading many companies switched from budgeting for IT as

2201-522: Is working properly when it is invisible to users. It supports specialized applications as subordinate services. ECM is a multi-layer model which includes technology for handling, delivering, and managing structured data and unstructured information. It manages the information in a web content management system and archives as a universal repository. ECM combines components which can be used as stand-alone systems without being incorporated into an enterprise-wide system. The five ECM components were defined by

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2272-673: The Payment Card Industry Data Security Standard (PCI DSS), and the Federal Rules of Civil Procedure . Security at the user, function, and record levels protect sensitive data. Some information in a document can be redacted , so the remainder can be shared without compromising identity or key data. Every action in the system is tracked, and can be reported to demonstrate compliance with a wide variety of regulations. In his Computerwoche article, Ulrich Kampffmeyer characterized ECM as: ECM

2343-468: The overall cost of information management. ECM streamlines access to records with keyword and full-text searching, allowing employees to quickly obtain needed information from their desktops. ECM facilitates organizational efficiency through the following capabilities: The management systems can help businesses comply with government and industry regulations such as HIPAA, the Sarbanes–Oxley Act ,

2414-490: The "Digital Dashboard", targeted top-down portals, search and document management. The searching and indexing capabilities of SharePoint came from the "Tahoe" feature set. The search and indexing features were a combination of the index and crawling features from the Microsoft Site Server family of products and from the query language of Microsoft Index Server. GAC-(Global Assembly Cache) is used to accommodate

2485-495: The Association for Information and Image Management (AIIM) as: Capture involves converting information from paper documents into an electronic format by scanning, and collects electronic files and information into a consistent structure for management. Capture technologies also encompass the creation of metadata , describing characteristics of a document for easy location through search technology. A medical chart might include

2556-575: The ECM repository. Unlike traditional electronic archival systems, file and archive management is the administration of records, important information, and data which companies are required to archive. Independent of storage media, managed information does not need to be stored electronically. File and archive management includes: The terms "workflow" and " business process management " (BPM) are often used interchangeably. Production workflow uses predefined sequences to control processes; in an ad-hoc workflow,

2627-584: The SharePoint include: SharePoint allows for storage, retrieval, searching, archiving, tracking, management, and reporting on electronic documents and records. Many of the functions in this product are designed around various legal, information management, and process requirements in organizations. SharePoint also provides search and 'graph' functionality. SharePoint's integration with Microsoft Windows and Microsoft 365 (previously known as Office) allows for collaborative real-time editing , and encrypted/ information rights managed synchronization. This capability

2698-418: The abstraction of limitless computing resources, while economy of scale drives down the cost. SaaS architectures are typically multi-tenant ; usually they share resources between clients for efficiency, but sometimes they offer a siloed environment for an additional fee. Common SaaS revenue models include freemium , subscription , and usage-based fees. Unlike traditional software, it is rarely possible to buy

2769-559: The advantages include reduced upfront cost, increased flexibility, and lower overall cost compared to traditional software with perpetual software licenses . In some cases, the steep one-time cost demanded by sellers of traditional software were out of the reach of smaller businesses , but pay-per-use SaaS models makes the software affordable. Usage may be charged based on the number of users, transactions, amount of storage spaced used, or other metrics. Many buyers prefer pay-per-usage because they believe that they are relatively light users of

2840-537: The application and system environment: Preserve is the long-term, safe storage and backup of unchanging information. Typically accomplished by ECM records management, it may be designed to help companies comply with government and industry regulations. Content eventually stops changing and becomes static. ECM's digital preservation components also temporarily store information which does not need to be archived. Preserve components have special viewers, conversion and migration tools, and long-term storage media: To ensure

2911-459: The application plane, the services in the control plane are not designed for multitenancy. The application plane—which varies a great deal depending on the nature of the product—implements the core functionality of the SaaS product. Key design issues include separating different tenants so they cannot view or change other tenants' data or resources. Except for the simplest SaaS applications, some microservices and other resources are allocated on

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2982-469: The business can be placed in jeopardy. The ease of canceling a subscription and switching to a competitor leave customers with the leverage to get concessions from the seller. While recurring revenues can help the business and attract investors, the need for customer service skills in convincing the customer to renew their subscription is a challenge for providers switching to subscription from other revenue models. SaaS products are typically accessed via

3053-568: The cheque appeared on-screen, the bank could mail a copy immediately to the customer; usually while the customer was still on the phone. Enterprise content management, a form of content management , combines the capture, search and networking of documents with digital archiving , document management and workflow . It includes the challenges involved in using and preserving a company's internal (often unstructured) information in all of its forms. Most ECM solutions focus on business-to-employee (B2E) systems. New ECM components have emerged. As content

3124-707: The continued improvement of the product and help the SaaS provider get customers from an established traditional software company that likely can offer a deeper feature set. Although on-premises software is often less secure than SaaS alternatives, security and privacy are among the main reasons cited by companies that do not adopt SaaS products. SaaS companies have to protect their publicly available offerings from abuse, including denial-of-service attacks and hacking. They often use technologies such as access control , authentication , and encryption to protect data confidentiality . Nevertheless, not all companies trust SaaS providers to keep sensitive data secured. The vendor

3195-439: The cost. Another key feature of cloud computing is that software updates can be rolled out and made available to all customers nearly instantaneously. In 2019, SaaS was estimated to make up the plurality, 43 percent, of the cloud computing market while IaaS and PaaS combined account for approximately 25 percent. In the 1960s, multitasking was invented, enabling mainframe computers to serve multiple users simultaneously. Over

3266-950: The dynamic part of the information's life cycle. Records management manages finalized documents in accordance with the organization's retention period , which must comply with government mandates and industry practices. Manage components incorporate databases and access-authorization systems. Document management systems control documents from creation to archiving. They include: Document management overlaps with other manage components, office applications (like Microsoft Outlook and Exchange, or Lotus Notes and Domino), and library services which administer information storage. Collaboration components in an ECM system help users work together to develop and process content. Many of these components were developed from collaborative-software packages; ECM collaborative systems include elements of knowledge management . They use information databases and processing methods which are designed to be used simultaneously by

3337-435: The early 1990s, when the market shifted toward integration. Early developers offered multiple stand-alone DMS technologies as a single, packaged "suite", with little (or no) functional integration. Around 2001, the industry began to use the term "enterprise content management" for integrated systems. In 2006, Microsoft (with its SharePoint product family) and Oracle Corporation (with Oracle Content Management ) entered

3408-463: The farm is able to directly interface with the central configuration database. Servers use this to configure services (e.g. IIS , windows features, database connections) to match the requirements of the farm, and to report server health issues, resource allocation issues, etc... Web applications (WAs) are top-level containers for content in a SharePoint farm. A web application is associated primarily with IIS configuration. A web application consists of

3479-874: The first SaaS products to be mass-marketed to consumers. The market for SaaS grew rapidly throughout the early twenty-first century. Initially viewed as a technological innovation, SaaS has come to be perceived more as a business model. By 2023, SaaS had become the primary method that companies deliver applications. Popular consumer SaaS products include all social media websites, email services like Gmail and its associated Google Docs Editors , Skype , Dropbox , and entertainment products like Netflix and Spotify . Enterprise SaaS products include Salesforce 's customer relationship management (CRM) software, SAP Cloud Platform , and Oracle Cloud Enterprise Resource Planning . Some SaaS providers offer free services to consumers that are funded by means such as advertising , affiliate marketing , or selling consumer data. One of

3550-536: The information content and character of the documents may be identical. It is the capture of printed forms via scanning; recognition technologies are often used, since well-designed forms enable automatic processing. Automatic processing can capture electronic forms (such as those submitted via webpages) if the layout, structure, logic, and contents are known to the capturing system. Enterprise report management (ERM) records reports and other documents on optical disks or other digital storage for ECM systems. The technology

3621-412: The life cycle of information, from initial publication (or creation) through archival and eventual disposal. It is delivered in four ways: Benefits to an organization include improved efficiency, better control, and reduced costs. Banks have converted to storing copies of old cheques in ECM systems from the older method of keeping physical cheques in warehouses. Under the old system, a customer request for

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3692-403: The load and reduce waste. The expectation for continuous service is so high that outages in SaaS software are often reported in the news. There are not specific software development practices that differentiate SaaS from other application development. SaaS products are often released early and often to take advantage of the flexibility of the SaaS delivery model. Agile software development

3763-438: The long term availability of information, several strategies are used for electronic archiving. Applications, index data, metadata and objects may be continuously migrated from older systems to newer ones. Emulation of older software allows users to access original data and objects; software can identify the format of preserved objects and display them in a new environment. Enterprise output management presents information from

3834-514: The low-cost ECM market. Open source ECM products are also available. Government standards, including the Health Insurance Portability and Accountability Act (HIPAA), BS 7799 and ISO/IEC 27001 , influence the development and use of ECM. In 2016, organizations could deploy a single ECM system to manage information in all departments. Businesses adopt ECM to increase efficiency, improve information control, and reduce

3905-414: The manage, store, and preserve components. Its Association for Information and Image Management model for ECM is function-based; the deliver components may enter information into other systems (such as transferring information to portable media or generating output files) or prepare information for storage and preservation. Software as a service Software as a service ( SaaS / s æ s / )

3976-410: The means to capture and share tacit knowledge (e.g. via tools such as wikis , media libraries, etc.). SharePoint contains team collaboration groupware capabilities, including: document management , project scheduling (integrated with Outlook and Project ), and other information tracking. This capability is centred around the concept of a "Team Site". Team sites can be independent, or linked to

4047-428: The most popular models for Internet start-ups and mobile apps is freemium , where the company charges for continued use or a higher level of service. Even if the user never upgrades to the paid version, it helps the company capture a higher market share and displace customers from a rival. However, the company's hosting cost increases with the number of users, regardless of whether it is successful at enticing them to use

4118-463: The next decade, timesharing became the main business model for computing, and cluster computing enabled multiple computers to work together. Cloud computing emerged in the late 1990s with companies like Amazon (1994), Salesforce (1999), and Concur (1993) offering Internet -based applications on a pay-per-use basis. All of these focused on a single product to seize a high market share . Beginning with Gmail in 2004, email services were some of

4189-573: The number of possible index values or automatically assign certain criteria. Automatic classification programs can extract index, category, and transfer data autonomously. Based on the information contained in electronic information objects, it can evaluate information based on predefined criteria or in a self-learning process. The manage category has five application areas: It connects the other components, which can be used in combination or separately. Document management, web content management, collaboration, workflow and business process management address

4260-605: The paid version. Another common model is where the free version only provides demonstration ( crippleware ). Online marketplaces may charge a fee on transactions to cover the SaaS provider costs. It used to be more common for SaaS products to be offered for a one-time cost, but this model is declining in popularity. A few SaaS products have open source code, called open SaaS. This model can provide advantages such as reduced deployment cost, less vendor commitment, and more portable applications. The most common SaaS revenue models involve subscription and pay for usage. For customers,

4331-848: The patient ID, name, date of visit and procedure for medical personnel to locate the chart. Earlier document automation systems photographed documents for storage on microfilm or microfiche . Image scanners make digital copies of paper documents. Documents already in digital form can be copied (or linked to) if they are available online. Automatic or semi-automatic capture can use electronic data interchange (EDI) or XML documents, business and ERP applications, or specialized-application systems as sources. Recognition technologies to extract information from scanned documents and digital faxes include: Image-cleanup features include rotation, straightening, color adjustment, transposition, zoom, aligning, page separation, annotations and noise reduction . Forms processing has two groups of technology, although

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4402-406: The product from—such as a desktop computer, tablet, or smartphone—and supporting a wide range of devices is often an important concern for the front-end development team. Progressive web applications allow some functionality to be available even if the device is offline. SaaS applications predominantly offer integration protocols and application programming interfaces (APIs) that operate over

4473-590: The shared assemblies that are specifically designated to be shared by applications executed on a system. Enterprise content management The latest definition encompasses areas which have traditionally been addressed by records- and document-management systems. It implies the conversion of data to digital and traditional forms, including paper and microfilm. ECM, as an umbrella term , covers document and web content management , search, collaboration, records management, digital asset management (DAM), workflow management , and capture and scanning . It manages

4544-400: The software exists and only one operating system and configuration is supported. SaaS products typically run on rented infrastructure as a service (IaaS) or platform as a service (PaaS) systems including hardware and sometimes operating systems and middleware , to accommodate rapid increases in usage while providing instant and continuous availability to customers. SaaS customers have

4615-496: The software on their own hardware affects many aspects of the application's design and security features. In a multi-tenant architecture, many resources can be used by different tenants or shared between multiple tenants. The structure of a typical SaaS application can be separated into application and control planes. SaaS products differ in how these planes are separated, which might be closely integrated or loosely coupled in an event- or message-driven model. The control plane

4686-402: The software, and the seller benefits by reaching occasional users who would otherwise not buy the software. However, it can cause revenue uncertainty for the seller and increases the overhead for billing . The subscription model of SaaS offers a continuing and renewable revenue stream to the provider, although vulnerable to cancellation. If a significant number are cancelled, the viability of

4757-434: The store component uses media suitable for long-term archiving, it is still separate from "preserve." Store components may be divided into three categories: ECM repositories may be combined. Types include: Library services are ECM administrative components which handle access to information, taking in and storing information from the capture and manage components. They also manage the storage locations in dynamic storage,

4828-416: The store, and the long-term preserve archive. The storage location is determined by information characteristics and classification. The library service works with the manage components' database to provide search and retrieval . It manages online storage (direct access to data and documents), nearline storage (data and documents on a medium which can be accessed quickly, such as data on an optical disc in

4899-567: The user but instead leased from a cloud provider. As a result, infrastructure resources can be increased rapidly, instead of waiting weeks for computers to ship and set up. IaaS requires time and expertise to make use of the infrastructure in the form of operating systems and applications . Platform as a service (PaaS) includes the operating system and middleware , but not the applications. SaaS providers typically use PaaS or IaaS services to run their applications. Without IaaS, it would be extremely difficult to make an SaaS product scalable for

4970-478: The user determines the process sequence. Users interact in workflow solutions, and workflow engines are a background service controlling information and data flow. Workflow management includes: According to the AIIM, BPM is a way of looking at (and controlling) organizational processes. Store components temporarily store information which is not required, desired, or ready for long-term storage or preservation. Even if

5041-586: Was originally used with laserDiscs . Data aggregation unifies documents from different applications and sources, forwarding them to storage and processing systems in a uniform structure and format. Subject indexing improves searches, providing alternative ways of organizing information. Manual indexing assigns index database attributes to content by hand, and is typically used by a "manage" database for administration and access. Automatic and manual attribute indexing can be facilitated with preset input-design profiles, which can describe document classes that limit

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