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49-527: Parcelforce Worldwide is a courier and logistics service in the United Kingdom. Parcelforce Worldwide is a trading name of Royal Mail , which is a subsidiary of International Distribution Services , and is organised within the UK Parcels, International and Letters division of the group. The company delivers to destinations worldwide, using an international partner network. Parcelforce Worldwide

98-425: A hub and spoke model. Couriers services utilizing courier software provide electronic proof of delivery and electronic tracking details. In ancient history, messages were hand-delivered using a variety of methods, including runners , homing pigeons and riders on horseback. Before the introduction of mechanized courier services, foot messengers physically ran miles to their destinations. Xenophon attributed

147-507: A " hub and spoke " collection and delivery system with two hubs in the West Midlands, south of Coventry . One hub is for parcels for the United Kingdom, and the other for international parcels. The hub for the United Kingdom, one of the country's largest buildings, is a highly automated tracking and sorting centre covering 24,000 square metres (5.9 acres) and can handle up to 58,500 parcels an hour. The Parcel Post service of Royal Mail

196-559: A 2019 quarterly earnings call, the CEO of FedEx named Amazon as a direct competitor, cementing the e- commerce company's growth into the field of logistics. Aramex Aramex is an Emirati multinational logistics, courier and package delivery company based in Dubai , United Arab Emirates . The company was founded by Fadi Ghandour and Bill Kingson in 1982 in Amman , Jordan . It

245-587: A client in 1987. In the first year of the partnership, 30% of Aramex's revenue came from packages originating from the Federal Express network. Airborne Express acquired 9% of Aramex for US$ 2 million. Aramex was listed on the NASDAQ stock exchange in January 1997. The company became the first Arab-based company to trade its shares on an American stock exchange. Aramex's valuation was US$ 24 million and

294-604: A country-wide service is Australia Post. Australian Post operates quite differently to government departments, as it is government-owned enterprise focused on service delivery in a competitive market. It operates in a fully competitive market against other delivery services such as Fastway , UPS , and Transdirect . International courier services in China include TNT , EMS International , DHL , FedEx and UPS. These companies provide nominal worldwide service for both inbound and outbound shipments, connecting China to countries such as

343-461: A courier has changed; it is no longer a lengthy task of making numerous calls to different courier companies to request a quote. Booking a courier is predominantly carried out online. The courier industry has been quick to adapt to an ever-changing digital landscape, meeting the needs of mobile and desktop consumers as well as e-commerce and online retailers, offering end users access to instant online payments, parcel tracking, delivery notifications, and

392-466: A delivery deadline, loss of life from a delayed organ transplant). The courier business in Australia is a very competitive industry and is mainly concentrated in the high population areas in and around the capital cities. With such a vast mass of land to cover the courier companies tend to transport either by air or by the main transport routes and national highways. The only large company that provides

441-523: A friend of Ghandour's father and owner of a small courier company in the New York tri-state area , discussed the business with Fadi Ghandour after he had expressed interest in the business. After their discussion, Kingson proposed a partnership to establish a courier business in the Middle East with Ghandour. The company began operations in Amman, Jordan . Arab American Express aimed to become

490-968: A low-priced alternative to New Zealand Post and Freightways-owned New Zealand Couriers and Post Haste. Aramex has a poor reputation for service in New Zealand, with recurrent reports of delayed, damaged and misdelivered parcels, as well as poor customer support from a team which is largely based overseas. Their business model has come under significant criticism from former and current employees, franchisees, labour advocates and WorkSafe, New Zealand's workplace safety advocate, with one critic calling it "destructive, exploitative and dangerous". Under this model, Aramex sells regional franchises, who in turn sell or subcontract “routes” or “territories” within their regions to individual contractor-drivers. These contracts can cost up to $ 20,000, excluding vehicles, uniforms and equipment like electronic scanners. Contractor-drivers pay their own costs, with Aramex paying

539-433: A moment's notice anywhere in the world, usually via commercial airlines. While this type of service is the second costliest— general aviation charters are far more expensive—companies analyze the cost of service to engage an on-board courier versus the "cost" the company will realize should the product not arrive by a specified time (an assembly line stopping, untimely court filing, lost sales from product or components missing

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588-440: A per-item fee that is set by them. These can reportedly be as low as NZ$ 0.30 for a parcel booked through Trade Me . Just 20% of a regional depot's revenue is split evenly between the contractor-drivers (couriers), regardless of how large their regional franchises are, which has reportedly led to significant discrepancies in income depending on their territories. The remaining 80% is divided between regional franchisees and Aramex. As

637-524: A premium service, couriers are usually more expensive than standard mail services, and their use is normally limited to packages where one or more of these features are considered important enough to warrant the cost. Courier services operate on all scales, from within specific towns or cities, to regional, national and global services. Large courier companies include DHL , DTDC , FedEx , EMS International , TNT , UPS , India Post , J&T Express and Aramex . These offer services worldwide, typically via

686-461: A result, contractor-drivers have reportedly been forced to work 6 or 7 days per week most weeks, and up to 16 hours per day, to complete pre-determined pickups and clear parcel backlogs from retail customers like Briscoes , Rebel Sport and Temu , or risk either being penalised or being forced to pay up to $ 50 per hour to contract someone else to assist with this work. Many have reportedly being forced to do work such as sorting parcels at depots, which

735-665: A result, research from courier advocacy group ProDrive found Auckland Aramex contractors earning an average of NZ$ 12.78 per hour before tax in 2021 (well below the minimum wage of NZ$ 20 per hour), while others have reported similar take-home incomes of between NZ$ 11–12 per hour before tax. Despite being legally independent contractors, and despite recruitment advertising promoting the chance to "be your own boss" and "work your own hours," they are reportedly prohibited from refusing work assigned to them, and are at risk of being financially penalised, or stripped of their territory, for failing to meet predetermined “key performance indicators”. As

784-523: A week (former USSR countries). Large couriers often require an account to be held (and this can include daily scheduled collections). Senders are therefore primarily in the commercial/industrial sector (and not the general public); some couriers such as DHL do however allow public sending (at higher cost than regular senders). In recent years, the increased popularity of Black Friday in the UK has placed some firms under operational stress. The process of booking

833-415: Is a $ 59 billion industry, with 90% of the business shared by DHL, FedEx, UPS and USA Couriers. On the other hand, regional and/or local courier and delivery services were highly diversified and tended to be smaller operations; the top 50 firms accounted for just a third of the sector's revenues. USPS is mail or packages delivered by the government and are the only ones who can legally ship to mailboxes. In

882-530: Is a provider of express delivery services covering 99.6% of the world's population, with over 6,500 employees. Its European delivery partner, General Logistics Systems (GLS), is also a subsidiary of International Distribution Services and delivers more than one million parcels a day across 34 countries in Europe. Parcelforce Worldwide is a direct competitor of other worldwide delivery brands, such as DHL , DX Group , FedEx and UPS . Parcelforce Limited operates

931-763: Is chairing the alliance which uses a shipment management system developed by the company. Aramex went public on the Dubai Financial Market in February 2005. The IPO raised US$ 270 million. The company's revenue increased 23% over 2004 and net income increased 56% that year. As part of its expansion plans, Aramex concluded a series of acquisitions, including Priority Airfreight, InfoFort, Freight Professionals and TwoWay-Vanguard. World-renowned writer and columnist Thomas Friedman used Aramex in his book, The World Is Flat , as an example of companies that benefit from what he calls "the flattening of

980-499: Is the first Arab-based company to be listed on the NASDAQ stock exchange. Aramex is listed on the Dubai Financial Market . Othman Aljeda is CEO of the company. Aramex has approximately 18,000 employees in 70 countries. Thomas Friedman profiled the company in his book, The World Is Flat . Fadi Ghandour co-founded Aramex shortly after receiving his BA in political science from George Washington University , with his business partner, Bill Kingson in 1982. Kingson,

1029-847: Is the special product of a co-operative arrangement between China Post and Alipay , which is the online payment unit of Alibaba Group . It is only available for the delivery of online purchases made using Alipay. Within the Municipality of Beijing, TongCheng KuaiDi (同城快递), also a unit of China Post, provides intra-city service using cargo bicycles . International courier services in India include DHL , FedEx , Blue Dart Express , Spicexpress and Logistics Pvt Ltd , Ekart , DTDC , VRL Courier Services , Delhivery , TNT , Amazon.com , OCS and Gati Ltd . Apart from these, several local couriers also operate across India. Almost all of these couriers can be tracked online. India Post , an undertaking by

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1078-525: The IPO raised US$ 7 million. The company accrued US$ 66 million in revenue. The company expanded its operations to 120 locations in 33 countries, primarily emerging markets in the Middle East and Southeast Asia by 2001. The company's strategy was to enter high-growth markets characterized by high populations and liberalizing economies. During summer 2001, Abraaj Capital , the first private equity firm in

1127-545: The Middle Ages , royal courts maintained their own messengers who were paid little more than common labourers. In cities, there are often bicycle couriers or motorcycle couriers but for consignments requiring delivery over greater distance networks, this may often include trucks , railroads and aircraft . Many companies which operate under a just-in-time or "JIT" inventory method often use on-board couriers (OBCs). On-board couriers are individuals who can travel at

1176-645: The US , Australia , United Kingdom , and New Zealand . Of the international courier services, the Dutch company TNT is considered to have the most capable local fluency and efficacy for third- and fourth- tiered cities. EMS International is a unit of China Post, and as such is not available for shipments originating outside China. Domestic courier services include SF Express , STO Express (申通), ZTO Express (中通), YTO Express (圆通), E- EMS (E邮宝), Cainiao Express (菜鸟) and many other operators of sometimes microscopic scales. E-EMS,

1225-634: The Indian government, is the largest courier service with around 155 thousand branches (comprising 139 thousand (90%) in rural areas and 16 thousand (10%) in urban areas). All couriers use the PIN code or postal index number introduced by India Post to locate delivery address. Additionally, the contact number of the recipient and sender are voluntarily added on the courier for ease of locating the address. The history of courier services in Bangladesh dates back to

1274-535: The Middle East while opening up new markets abroad for Aramex. Aramex developed REDe, a solution aimed at enabling companies to begin selling their products online, in early 2012. ShopGo, an e-commerce solution, released Aramex Suite in August 2013. The module enabled e-commerce stores to automatically access several of Aramex's services. Aramex launched Aramex Bio, a medical courier service, in March 2014. The service

1323-492: The Middle East, proposed Aramex a leveraged buyout offer that would take the company off of the NASDAQ stock exchange. The deal was accepted and Abraaj Capital acquired the majority of Aramex for US$ 65 million in February 2002. The deal allowed Kingson and Airborne to exit, while Ghandour retained 25% of the company and management control. Abraaj acquired 75% of Aramex and made 6% of its shares available to company employees in

1372-521: The Parcelforce business. He argued that the company provided most of its services to businesses rather than individuals, and that the competitive market it operated in meant there was no need for it to remain a publicly owned company . In March 2002, the universal parcels service was transferred to Royal Mail , leaving Parcelforce to concentrate on time-guaranteed, next-day and two-day express deliveries. In January 2007, Parcelforce Worldwide became

1421-403: The UK every day. In fact, from 1988 to 2016, UK couriers were considered universally self employed, though the number of salaried couriers employed by firms has grown substantially since then. However, since the dawn of the electronic age the way in which businesses use couriers has changed dramatically. Prior to email and the ability to create PDFs, documents represented a significant proportion of

1470-510: The UK same-day courier market stems from the London Taxi companies but soon expanded into dedicated motorcycle despatch riders with the taxi companies setting up separate arms to their companies to cover the courier work. During the late 1970s small provincial and regional companies were popping up throughout the country. Today, there are many large companies offering next-day courier services. There are many 'specialist' couriers usually for

1519-662: The West, making a Wells Fargo office in every camp and settlement a necessity for commerce and connections to home. Shortly afterward, the Pony Express was established to move packages more quickly than the traditional stagecoach . It illustrated the demand for timely deliveries across the nation, a concept that continued to evolve with the railroads , automobiles and interstate highways and which has emerged into today's courier industry. The courier industry in United States

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1568-712: The business. However, over the past five years, documentation revenues have decreased by 50 percent. Customers are also demanding more from their courier partners. Therefore, more organisations prefer to use the services of larger organisations who are able to provide more flexibility and levels of service, which has led to another level of courier company, regional couriers. This is usually a local company which has expanded to more than one office to cover an area. Some UK couriers offer next-day services to other European countries. FedEx offers next-day air delivery to many EU countries. Cheaper 'by-road' options are also available, varying from two days' delivery time (such as France), to up to

1617-525: The convenience of door to door collection and delivery to almost any destination in the world. The courier industry has long held an important place in United States commerce and has been involved in pivotal moments in the nation's history such as westward migration and the gold rush . Wells Fargo was founded in 1852 and rapidly became the preeminent package delivery company. The company specialised in shipping gold, packages and newspapers throughout

1666-1066: The country's logistics and trade networks. Couriers that operate across Bangladesh include Sundarban Courier Service (40% market share), SA Paribahan , Pathao Courier , e-dak Courier , RedX , Sheba Delivery , Janani Express Parcel Service , Delivery Tiger , eCourier , Karatoa Courier Service , Sonar Courier . Almost all of these couriers can be tracked online. Also international courier services in Bangladesh include DHL , FedEx , United Express , Royale International Bangladesh , DSL Worldwide Courier Service , Aramex , Pos Laju , J&T Express , and Amazon.com . International courier services in Malaysia include DHL , FedEx , Pgeon , Skynet Express , ABX Express , GDex , Pos Laju , J&T Express , and Amazon.com . Apart from these, several local couriers also operate across Malaysia. Almost all of these couriers can be tracked online. The main courier services available in Ireland as alternatives to

1715-545: The express parcel arm of French Groupe La Poste, acquired a 20.15% stake in Aramex. The company supported the Ruwwad Al Tanmeya initiative in 2006. The initiative aimed to involve the private sector in spurring community development through youth empowerment and investments in the community through education, civic engagement, and volunteering. Aramex has a twenty percent stake in Ruwwad Al Tanmeya. Aramex became

1764-527: The first courier company in the Middle East. At the time there were no international courier companies based in the region because of logistical and bureaucratic challenges caused by civil wars and complex political relationships. The company's first international delivery was a document for the Housing Bank for Trade and Finance based in Jordan to New York City . Within two years, the company's name

1813-499: The first company in the region to release an annual sustainability report in 2006. The company joined the United Nations Global Compact, the world's largest global corporate citizenship initiative, in 2007. Aramex has operated in New Zealand and Australia since 2016, when it acquired the operations of Fastway Couriers . These were rebranded to Aramex in 2019. Aramex competes in the New Zealand market as

1862-622: The first express carrier in the United Kingdom to give its customers the option to offset the carbon emissions associated with the delivery of their parcels. The company allowed customers to donate 5p for a delivery for the United Kingdom, or 10p for an international delivery to the Woodland Trust . Parcelforce would then match the donation. In October 2012, Royal Mail announced an investment of £75 million in Parcelforce Worldwide planned over four years, which would involve

1911-706: The first use of couriers to the Persian prince Cyrus the Younger . Famously, the Ancient Greek courier Pheidippides is said to have run 26 miles from Marathon to Athens to bring the news of the Greek victory over the Persians in 490 BCE. The long-distance race known as a marathon is named for this run. Judah's king, Hezekiah, dates between 200 and 400 BCE, where several couriers brought letters throughout

1960-659: The form of stock. Between 2002 and 2003 Aramex's net income rose from US$ 4 million to US$ 10 million. In 2003, DHL acquired Airborne Express, Aramex's main United States partner. This resulted in Airborne Express exiting the Airborne Alliance. In the same year, Aramex took over the alliance and co-founded the Global Distribution Alliance (GDA), a global alliance of 40 express companies with combined revenues of US$ 7.5 billion. Aramex

2009-905: The land of Judah and Israel (cf. 2 Chron 30 ESV). Starting at the time of Augustus , the ancient Greeks and Romans made use of a class of horse and chariot -mounted couriers called anabasii to quickly bring messages and commands from long distances. The word anabasii comes from the Greek ἀνάβασις ( anábasis , "ascent, mounting"). They were contemporary with the Greek hemeredromi , who carried their messages by foot. In Roman Britain , Rufinus made use of anabasii, as documented in Saint Jerome 's memoirs ( adv. Ruffinum , l. 3. c. 1.): "Idcircone Cereales et Anabasii tui per diversas provincias cucurrerunt, ut laudes meas legerent?" ("Is it on that account that your Cereales and Anabasii circulated through many provinces, so that they might read my praises?") In

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2058-463: The late 1970s when private companies started offering delivery and parcel services. These companies played a crucial role in facilitating the movement of documents and goods within the country. Over the years, the courier industry in Bangladesh has grown significantly, adapting to changes in technology and expanding its services to include international shipments. Today, various local and international courier companies operate in Bangladesh, contributing to

2107-494: The national An Post system are Parcel Direct Ireland , DHL , UPS, TNT , DPD and FedEx. There are several international courier companies in Singapore including TNT, DHL and FedEx. Despite being a small country, the demand for courier services is high. Many local courier companies have sprung up to meet this demand. Most courier companies in Singapore focus on local deliveries instead of international freight. The genus of

2156-707: The opening of new processing centres in Chorley, Lancashire and depots in Basingstoke, Hampshire and Bodmin, Cornwall . In September 2021, Aaron Barnes took over as Managing Director of Parcelforce Worldwide. Parcelforce Worldwide operates its collection and delivery services via a network of 54 local depots. Courier Couriers are distinguished from ordinary mail services by features such as speed, security, tracking, signature, specialization and individualization of express services, and swift delivery times, which are optional for most everyday mail services. As

2205-433: The transportation of items such as freight/pallets, sensitive documents and liquids. The 'Man & Van'/Freelance courier business model, is highly popular in the United Kingdom, with thousands upon thousands of independent couriers and localised companies, offering next-day and same day services. This is likely to be so popular because of the low business requirements (a vehicle) and the lucrative number of items sent within

2254-486: The world." The flattening of the world is the leveling of the economic field and the destruction of "barriers to entry" to collaborate or compete globally. In February 2011, Aramex acquired OneWorld Courier and In-Time Couriers, two Kenyan courier firms. Aramex acquired Berco Express, a South African logistics firm in December 2011. PayPal partnered with Aramex in 2012. The partnership gave PayPal credibility in

2303-612: Was launched in the Middle East and North Africa. In June 2014, Aramex acquired Mail Call Couriers, an Australian courier service, which at the end of 2016 was acquired by Australia Post. In January 2016, Fastway Couriers , a New Zealand-based courier service with operations in New Zealand, Australia, South Africa and Ireland, announced that Aramex had acquired its New Zealand and Australian operations. In 2019, Aramex acquired Saudi Tal for Commerce and Contract Company to expand its operations in Saudi Arabia. In October 2021, GeoPost,

2352-517: Was shortened to Aramex. In 1984, the company's operations were less than US$ 1 million in revenue. That year, Aramex offered Airborne Express 50% ownership of the company for US$ 100,000 but Airborne Express declined the offer because it did not have the resources to invest in a small market such as the Middle East . The partnership made Aramex responsible for Airborne's business in the region. Aramex moved its headquarters to Dubai, United Arab Emirates in 1985. Aramex gained Federal Express as

2401-466: Was started in 1883, though parcel services operated by the railway companies, later Red Star Parcels and British Road Services , were also heavily used for many decades. Royal Mail was split into three divisions in 1986 and in August 1990, Royal Mail Parcels was rebranded as Parcelforce . In July 1992, the Secretary of State for Trade and Industry , Michael Heseltine , proposed a privatisation of

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