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Pricing

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Pricing is the process whereby a business sets and displays the price at which it will sell its products and services and may be part of the business's marketing plan . In setting prices, the business will take into account the price at which it could acquire the goods, the manufacturing cost , the marketplace , competition, market condition, brand , and quality of the product.

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76-436: Pricing is a fundamental aspect of product management and is one of the four Ps of the marketing mix , the other three aspects being product, promotion, and place . Price is the only revenue generating element amongst the four Ps, the rest being cost centers . However, the other Ps of marketing will contribute to decreasing price elasticity and so enable price increases to drive greater revenue and profits. Pricing can be

152-419: A U.S. patent on surge pricing in 2013, though airlines are known to have been using similar techniques in seat pricing for years. The practice has often caused passengers to become upset and invited criticism when it happens as a result of holidays, inclement weather, natural disasters, or other factors. During New Year's Eve 2011, Uber prices were as high as seven times normal rates, causing outrage. During

228-404: A reservation demand , which is a schedule of reservation prices at which a seller would be willing to sell different quantities of a particular good. Reservation prices vary for the buyers and sellers according to their disposable income , their desire for—or to sell—the good, and knowledge of information about substitute goods . The profile of brands and their reputation also have an impact on

304-445: A brand man's work as: In modern terms, McElroy defined the role as: analyzing product distribution, optimize working distribution strategies, diagnosing and solving distribution issues, optimize product positioning and product marketing, and collaborate with regional distribution managers. Product managers are responsible for managing a company's product line on a day-to-day basis. As a result, product managers are critical in driving

380-406: A carpet steam cleaning service may charge a very low basic price for the first three rooms, but charges higher prices for additional rooms, furniture and curtain cleaning. The operator may also try to cross-sell the client on additional services such as spot-cleaning products, or stain-resistant treatments for fabrics and carpets. Parity pricing refers to the process of pricing a product at or near

456-700: A company's growth, margins, and revenue. They are responsible for the business case, conceptualizing, planning, product development , product marketing , and delivering products to their target market. Depending on the company's size, industry, and history, product management has a variety of functions and roles. Frequently there is an income statement (or profit and loss) responsibility as a key metric for evaluating product manager performance. Product managers analyze information including customer research, competitive intelligence, industry analysis, trends, economic signals, and competitive activity, as well as documenting requirements, setting product strategy , and creating

532-421: A conditional fee. Differential pricing, also known as flexible pricing , multiple pricing or price discrimination , occurs where different prices are charged to different customers or market-segments, and may be dependent on the service provider's assessment of the customer's willingness or ability to pay. There are various forms of price difference including: the type of customer, the geographic area served,

608-422: A different type, drawn from a different distribution function. That is, the bidders are asymmetric. They do not assume that the seller is aware of what type each potential buyer is. Alternatively, they assume that a specific reserve price, which does not alter based on the bidder, must be used by the seller, such as in the case of some government organisations (where price discrimination could cause legal trouble for

684-404: A good or service. Promotional pricing is sometimes a reaction to unforeseen circumstances, as when a downturn in demand leaves a company with excess stocks; or when competitive activity is making inroads into market share or profits. Two-part pricing is a variant of captive-market pricing used in service industries. Two-part pricing breaks the actual price into two parts; a fixed service fee plus

760-575: A longer period of 7–10 years. The pricing strategy established the overall, long-term goals of the pricing function, without specifying an actual price-point. Broadly, there are six approaches to pricing strategy mentioned in the marketing literature: When decision-makers have determined the broad approach to pricing (i.e., the pricing strategy), they turn their attention to pricing tactics. Tactical pricing decisions are shorter term prices, designed to accomplish specific short-term goals. The tactical approach to pricing may vary from time to time, depending on

836-430: A low price is charged on a basic service with the intention of recouping on the extras; can also refer to low prices on some parts of the service to develop an image of low price. Everyday low prices refers to the practice of maintaining a regular low price - in which consumers are not forced to wait for discounting or specials. This method is used by supermarkets. Exit fees are fees charged to customers who depart from

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912-411: A manual or automatic process of applying prices to purchase and sales orders, based on factors such as a fixed amount, quantity break, promotion or sales campaign, specific vendor quote, price prevailing on entry, shipment or invoice date, a combination of multiple orders or lines, and many others. An automated pricing system requires more setup and maintenance but may prevent pricing errors. The needs of

988-463: A means of generating store traffic. The low price is widely promoted and the store is prepared to take a small loss on an individual item, with an expectation that it will recoup that loss when customers purchase other higher priced-higher margin items. In service industries, loss leading may refer to the practice of charging a reduced price on the first order as an inducement and with anticipation of charging higher prices on subsequent orders. Loss leading

1064-460: A phenomenon known as experience effects . Geographic pricing occurs when different prices are charged in different geographic markets for an identical product. For example, publishers often make text-books available at lower prices in Asian countries because average wages tend to be lower with implications for the customer's ability to pay. In other cases, geographic variations in prices may reflect

1140-421: A premium for goods, and are able to spend a larger sum on promotion and advertising. According to Han, Nunes and Dreze (2015) figure on "signal preference and taxonomy based on wealth and need for status" two social groups known as "Parvenus" and "Poseurs" are individuals generally more self-conscious, and base purchases on a need to reach a higher status or gain a social prestige value. Further market research shows

1216-448: A premium is a way businesses can recover extra costs. Competitive pricing is a pricing tactic used by companies to set prices for their products or services based on the prices charged by their competitors. This pricing strategy involves closely monitoring the prices charged by competitors, and adjusting prices accordingly to remain competitive in the market. Companies may use a variety of pricing tactics to achieve this. Competitive pricing

1292-407: A premium price for a product also makes it more inaccessible and helps it gain an exclusive appeal. Luxury brands such as Louis Vuitton and Gucci are more than just clothing and become more of a status symbol. (Yeoman, 2011). Prestige goods are usually sold by companies that have a monopoly on the market and hold competitive advantage. Due to a firm having great market power they are able to charge at

1368-502: A product or products at all stages of the product lifecycle . Software product management adapts the fundamentals of product management for digital products. The concept of product management originates from a 1931 memo by Procter & Gamble President Neil H. McElroy . McElroy, requesting additional employees focused on brand management, needed "Brand Men" who would take on the role of managing products, packaging, positioning, distribution, and sales performance. The memo defined

1444-418: A random variable observed only by the bidder, and the random variables are stochastically independent (i.e. the random variable observed by one bidder has no impact on the random variable observed by another bidder). For example, if every bidder's valuation is drawn independently from a uniform distribution on the interval [0,100], then the optimal reservation price is 50. According to traditional economic theory,

1520-407: A range of internal considerations (e.g. such as the need to clear surplus inventory) or external factors (e.g. a response to competitive pricing tactics). Accordingly, a number of different pricing tactics may be employed in the course of a single planning period or across a single year. Typically line managers are given the latitude necessary to vary individual prices providing that they operate within

1596-434: A rebate evaluating system powerful as they purchase in mass. It is normally difficult to rival these retailers dependent on a rebate estimating technique. This type of pricing strategy is a predominant showcasing procedure to draw in shoppers by providing an additional worth or motivator, which urges customers to buy the advanced items right away. Diversionary Pricing is a variation of loss leading used extensively in services;

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1672-410: A reservation price may also have additional effects. In particular, Rosenkranz and Schmitz (2007) have argued that a reservation price can serve as a reference point when bidders have preferences as studied in prospect theory . In a newer model of auction theory proposed by Gunay, Meng and Nagelberg (2013), different assumptions are made. Gunay, Meng and Nagelberg assume that each potential buyer has

1748-440: A rival's price in order to remain competitive. Markets can be sectioned empowering the firm to segregate between the fare and homegrown market it is indicated that the defectively serious firm can differentially cost. Besides, as the quantity of homegrown firms is expanded, and if these organizations can portion the market, the differential among homegrown and unfamiliar costs is diminished. The import equality cost might be charged in

1824-400: A subscription model is used, especially if this is coupled with automatic regular payments, such as in newspaper and magazine subscriptions, cable TV, broadband and cell phone subscriptions and in utilities and insurance. A loss leader is a product that has a price set below the operating margin . Loss leading is widely used in supermarkets and budget-priced retail outlets where the store as

1900-418: A variable consumption rate. Two-part pricing tactics are widely used by utility companies such as electricity, gas and water and services where there is a quasi- membership type relationship, credit cards where an annual fee is charged and theme parks where an entrance fee is charged for admission while the customer pays for rides and extras. One part of the price represents a membership fee or joining fee, while

1976-432: Is a price that is very close to the maximum that customers are prepared to pay. In economic terms, it is a price that shifts most of the consumer's economic surplus to the producer. A good pricing strategy would be the one that could balance between the price floor (the price below which the organization ends up in losses) and the price ceiling (the price by which the organization experiences a no-demand situation). Pricing

2052-422: Is also known as premium pricing and occasionally luxury pricing or high price maintenance refers to the deliberate pursuit of a high price posture to create an image of quality. Price signaling is where the price is used as an indicator of some other attribute. For example, some travel resorts promote that when two adults make a booking, the kids stay for free. This type of pricing is designed to signal that

2128-412: Is an example of short-term demand-based dynamic pricing . It uses an automated algorithm to increase prices to "surge price" levels, responding rapidly to changes of supply and demand in the market. By responding in real-time, an equilibrium between demand and supply of drivers can be approached. Customers receive notice when making an Uber reservation that prices have increased. The company applied for

2204-410: Is designed to provide broad guidance for price-setters and ensures that the pricing strategy is consistent with other elements of the marketing plan. While the actual price of goods or services may vary in response to different conditions, the broad approach to pricing (i.e., the pricing strategy) remains a constant for the planning outlook period which is typically 3–5 years, but in some industries may be

2280-443: Is largely based on their work. A traditional tactic used in outsourcing that uses a fixed fee for a fixed volume of services, with variations on fees for volumes above or below target thresholds. Charges for additional resources ("ARCs") above the threshold are priced at rates to reflect the marginal cost of the additional production plus a reasonable profit. Credits ("RRCs") granted for reduction in resources consumed or provided offer

2356-407: Is no disparity between what buyers are willing to pay and what they would actually pay. Sellers would prefer to charge using price discrimination rather than single pricing, but this would only be possible if there are no close substitutes for the good or service. In situations where both the buyer and seller are uncertain of the other party's reservation price, generally, the two parties will 'split

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2432-406: Is not always seen as a strategic process. Greg Cudahy of Accenture observed in 2007 that for some businesses, "pricing is the last bastion of gut feel ". Where pricing is strategic, marketers develop an overall pricing strategy which is consistent with the organization's mission and values. This pricing strategy typically becomes part of the company's overall long-term strategic plan . The strategy

2508-403: Is not always the best pricing strategy for every company or market. Bundle pricing is a pricing tactic in which multiple products or services are offered together as a package, at a discounted price. Bundle pricing can take various forms. It is important for businesses to carefully consider the products or services included in a bundle, as well as the price point of the bundle, to ensure that it

2584-399: Is often found in retail, where the loss leader is used to drive store traffic and generate sales of complementary items. Offset pricing (also known as diversionary pricing ) is the service industry's equivalent of loss leading. A service may price one component of the offer at a very low price with an expectation that it can recoup any losses by cross-selling additional services. For example,

2660-423: Is priced at $ 10, $ 20 and $ 40. Penetration pricing is an approach that can be considered at the time of market entry. In this approach, the price of a product is initially set low in an effort to penetrate the market quickly. Low prices and low margins also act as a deterrent, preventing potential rivals from entering the market since they would have to undercut the low margins to gain a foothold. Prestige pricing

2736-690: Is profitable for the company. Price discrimination is a pricing tactic where businesses charge different prices for the same product or service based on different customer groups. This tactic is used to maximize profits by charging customers the highest price they are willing to pay. Price discrimination can take various forms, such as charging different prices for the same product or service at different locations, offering discounts or promotions to certain groups of customers, or using dynamic pricing to adjust prices in real-time based on customer behavior or market conditions. Pricing factors include manufacturing cost , market place, competition, market condition, and

2812-399: Is the lowest price a seller is willing to accept for a good or service. Reservation prices are commonly used in auctions , but the concept can be extended beyond. A party's best alternative to a negotiated agreement (BATNA), is closely related to their reservation price. Once a party determines their BATNA, they can further calculate their reservation price. In negotiations surrounding

2888-564: Is the strategy of consistently pricing at, or near, the high end of the possible price range to help attract status-conscious consumers. The high pricing of a premium product is used to enhance and reinforce a product's luxury image. Examples of companies that partake in premium pricing in the marketplace include Rolex and Bentley . As well as brand, product attributes such as eco-labelling and provenance (e.g. 'certified organic' and 'product of Australia') may add value for consumers and attract premium pricing. A component of such premiums may reflect

2964-399: The 2014 Sydney hostage crisis , Uber implemented surge pricing, resulting in fares of up to four times normal charges; while it defended the surge pricing at first, it later apologized and refunded the surcharges. Uber CEO Travis Kalanick has responded to criticism by saying: "...because this is so new, it's going to take some time for folks to accept it. There's 70 years of conditioning around

3040-426: The advent of data analytics differential price is becoming popular with most companies using customer specific data to give prices to specific customer. Discount pricing is where the marketer or retailer offers a reduced price. Discounts in a variety of forms - e.g. quantity rebates, loyalty rebates, seasonal discounts, periodic or random discounts etc. Enormous retailers can request value limits from providers and make

3116-422: The broad strategic approach. For example, some premium brands never offer discounts because the use of low prices may tarnish the brand image. Instead of discounting, premium brands are more likely to offer customer value through price-bundling or giveaways. When setting individual prices, decision-makers require a solid understanding of pricing economics, notably break-even analysis , as well as an appreciation of

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3192-497: The buyer and the reservation price of the seller is often called the zone of possible agreement or the bargaining range; that is, the range of prices between which both buyer and seller would accept a deal. For example, $ 10 might be the lowest price a seller is willing to accept for a particular product, while a buyer might be willing to pay up to $ 15 for that product. The zone of possible agreement would be between $ 10 and $ 15. Reservation prices are commonly used in auctions , where

3268-472: The complementary product (printer ink cartridges) are priced at a much higher level in order to cover any shortfall sustained by the first product. Contingency pricing is the process where a fee is only charged contingent on certain results. Contingency pricing is widely used in professional services such as legal services and consultancy services. In the United Kingdom, a contingency fee is known as

3344-404: The consumer can be converted into demand only if the consumer has the willingness and capacity to buy the product. Thus, pricing is the most important concept in the field of marketing, it is used as a tactical decision in response to changing competitive, market and organizational situations. The objectives of pricing should consider: Price is influenced by the type of distribution channel used,

3420-403: The difference' if their offers are apart. There are situations in negotiation however where one of the parties may know the reservation price of the other, but not vice versa. This is a case of there being incomplete information . As one party becomes more uncertain relative to the other party in terms of knowledge of each other's reservation price, the more disadvantaged that party is. Finding out

3496-414: The different costs of distribution and servicing certain markets. Guaranteed pricing is a variant of contingency pricing. It refers to the practice of including an undertaking or promise that certain results or outcomes will be achieved. For instance, some business consultants undertake to improve productivity or profitability by 10%. In the event that the result is not achieved, the client does not pay for

3572-412: The enterprise customer some comfort, but the savings on credits tend not to be equivalent to the increased costs when paying for incremental resources in excess of the threshold. Complementary pricing is an umbrella category of "captive-market" pricing tactics. It refers to a method in which one of two or more complementary products (a deskjet printer, for example) is priced to maximize sales volume, while

3648-425: The fixed price of taxis." Product management Product management is the business process of planning, developing, launching, and managing a product or service. It includes the entire lifecycle of a product, from ideation to development to go to market . Product managers are responsible for ensuring that a product meets the needs of its target market and contributes to the business strategy, while managing

3724-399: The highest price they are willing to pay for goods or a service , while sellers set the lowest price at which they would sell. Similarly, in finance , the reservation price—also called the indifference price —is the value at which an investor would be willing to buy (or sell) a financial security given his or her particular utility function . The overlap between the reservation price of

3800-399: The homegrown market. Price bundling (also known as product bundling ) occurs where two or more products or services are priced as a package with a single price. There are several types of bundles: pure bundles where the goods can only be purchased as package or mixed bundles where the goods can be purchased individually or as a package. The prices of the bundle is typically less than when

3876-415: The implementation of Associations such as these, rather than consumers demanding it. The value consumer's gain from purchasing environmentally conscious products may create a premium price over non eco-labelled products. This means that producers have some sort of incentive for supplying goods worthy of eco-labelling standard. Usually more costs are incurred when practicing sustainable business, and charging at

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3952-449: The increased cost of production. People will buy a premium priced product because: The old association of luxury only being for the kings and queens of the world is almost non-existent in today's world. People have generally become wealthier, therefore the mass marketing phenomenon of luxury has simply become a part of everyday life, and no longer reserved for the elite. Since consumers have a larger source of disposable income, they now have

4028-485: The market). Price modeling using econometric techniques can help measure price elasticity , and computer based modeling tools will often facilitate simulations of different prices and the outcome on sales and profit. More sophisticated tools help determine price at the SKU level across a portfolio of products. Retailers will optimize the price of their private label SKUs with those of national brands. Uber's pricing policy

4104-409: The number of bidders. This basic model of optimal auction design assumes that the bidder's type is known; that is, the seller has asked the potential buyers what their value estimates are, and the potential buyers have answered the question honestly. Myerson assumes that the bidders have private independent values, meaning that each bidder's valuation of the object to be auctioned off is a realization of

4180-414: The optimal reservation price results from balancing two opposing effects. First, a higher reservation price is desirable for the seller since it deters bidders from falsely claiming that they have only a small valuation. Second, a higher reservation price is undesirable for the seller since it deters bidders with truly small valuations from participating in the auction. According to behavioral economic theory,

4256-402: The other party's reservation price is therefore important when attempting to negotiate. To assist in this, three types of information can be collected from the other party through engaging in pre-contractual conversation with them: In the basic model of optimal auction design developed by Roger Myerson (1981), the optimal reservation price (i.e., the smallest admissible bid) is independent of

4332-428: The power to purchase products that meet their aspirational needs. This phenomenon enables premium pricing opportunities for marketers in luxury markets. Luxurification in society can be seen when middle class members of society, are willing to pay premium prices for a service or product of the highest quality when compared with similar goods. Examples of this can be seen with items such as clothing and electronics. Charging

4408-455: The practice has not been proscribed. Experience curve pricing occurs when a manufacturer prices a product or service at a low rate in order to obtain volume and with the expectation that the cost of production will decrease with the acquisition of manufacturing experience. This approach, which is often used in the pricing of high technology products and services, is based on the insight that manufacturers learn to trim production costs over time in

4484-399: The practice of using a low introductory price with subsequent price increases once relationship is established. The objective of honeymoon pricing is to "lock" customers into a long-term association with the vendor. This approach is widely used in situations where customer switching costs are relatively high such as in home loans and financial investments. It is also common in categories where

4560-464: The price of a particular good or service, the reservation price is a singular number. However, this is not the only situation in which reservation prices are seen. When multiple issues are being discussed, such as the size of salary and amount of benefits when applying for a new job position, the reservation price would be represented as a package, where multiple requirements need to be met. In microeconomics , consumers set their reservation price as

4636-614: The price remains constant but quality or extent of product or service adjusted to reflect changes in cost. The underlying rationale of this tactic is that these amounts are seen as suitable price points for a whole range of products by prospective customers. It has the advantage of ease of administering, but the disadvantage of inflexibility, particularly in times of inflation or unstable prices. Price lining continues to be widely used in department stores where customers often note racks of garments or accessories priced at predetermined price points e.g. separate racks of men's ties, where each rack

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4712-419: The psychological aspects of consumer decision-making including reservation prices , ceiling prices and floor prices . The marketing literature identifies literally hundreds of pricing tactics. It is difficult to do justice to the variety of tactics in widespread use. Rao and Kartono carried out a cross-cultural study to identify the pricing strategies and tactics that are most widely used. The following listing

4788-492: The public's imagination since the ride-sharing service provider, Uber, commenced using surge pricing and has sought to patent the technologies that support this approach. Price discrimination is also known as variable pricing or differential pricing . Price lining is the use of a limited number of prices for all product offered by a business. Price lining is a tradition started in the old five and dime stores in which everything cost either 5 or 10 cents. In price lining,

4864-440: The quality of product. Demand-based pricing , also known as dynamic pricing or yield management , is a pricing method that uses consumer demand – based on perceived value – as the central element. It is fundamentally a type of rationing : as shortages cause the price to rise, either demand weakens (as the price becomes too high to attract as many buyers) or the supply increases (as high profits encourage new suppliers to enter

4940-457: The quantity ordered, delivery time, payment terms, etc. Discrete Pricing occurs when prices are set at a level that the price comes within the competence of the decision making unit (DMU). This method of pricing is often used in B2B contexts where the purchasing officer may be authorized to make purchases up to a predetermined level, beyond which decisions must go to a committee for authorization. With

5016-652: The reservation price of consumers. A reservation price can be used to help calculate the consumer surplus or the producer surplus with reference to the equilibrium price . The reason why consumers are able to experience a surplus is due to single pricing , which put simply is the same price being charged to every consumer at a given level of output. Some buyers are therefore paying less than what they are prepared to pay. If sellers were able to charge each buyer their individual reservation price, then price discrimination would be occurring. This would lead to higher output, but there would be an absence of consumer surplus as there

5092-437: The resort is a family friendly operation. Price skimming , also known as skim-the-cream pricing is a tactic that might be considered at market entry. The objective is to charge relatively high prices in order to recoup the cost of product development early in the life-cycle and before competitors enter the market. Promotional pricing is a temporary measure that involves setting prices at levels lower than normally charged for

5168-407: The roadmap. Product managers align across departments within their company including product design and development, marketing, sales, customer support, and legal. Reservation price In economics , a reservation (or reserve ) price is a limit on the price of a good or a service . On the demand side, it is the highest price that a buyer is willing to pay ; on the supply side, it

5244-410: The role of possessions in consumer's lives and how people make assumptions about others solely based on their possessions. People associate high priced items with success. (Han et al., 2010). Marketers understand this concept, and price items at a premium to create the illusion of exclusivity and high quality. Consumers are likely to purchase a product at a higher price than a similar product as they crave

5320-442: The second part represents the usage component. Psychological pricing is a range of tactics designed to have a positive psychological impact. Price tags using the terminal digit "9", ($ 9.99, $ 19.99 or $ 199.99) can be used to signal price points and bring an item in at just under the consumer's reservation price . Psychological pricing is widely used in a variety of retail settings. Premium pricing (also called prestige pricing)

5396-404: The seller may or may not make it known what the lowest acceptable price is. Buyers—especially if by proxy—may have their own reservation price at which they are unwilling to further bid. This can be seen as the "walk away" point for either party, in negotiation where the reservation price is the point beyond which a negotiator is ready to walk away from a negotiated agreement. A seller may produce

5472-448: The service process prior to natural completion or the end of a contract. The objective of an exit fee is to deter premature exit. Exit fees are often found in financial services, telecommunications services and aged care facilities. Regulatory authorities, around the globe, have often expressed their discontent with the practice of exit fees as it has the potential to be anti-competitive and restricts consumers' abilities to switch freely, but

5548-446: The service. High-low pricing refers to the practice of offering goods at a high price for a period of time, followed by offering the same goods at a low price for a predetermined time. This practice is widely used by chain stores selling homewares. The main disadvantage of the high-low tactic is that consumers tend to become aware of the price cycles and time their purchases to coincide with a low-price cycle. Honeymoon Pricing refers to

5624-586: The status, and feeling of superiority as being part of a minority that can in fact afford the said product. (Han et al., 2010). A price premium can also be charged to consumers when purchasing eco-labelled products. Market based incentives are given in order to encourage people to practice their business in an eco-friendly way in regard to the environment. Associations such as the MSC's fishery certification program and seafood ecolabel reward those who practice sustainable fishing. Pressure from environmental groups have caused

5700-405: The two items are purchased separately. Peak and off-peak pricing is a form of price discrimination where the price variation is due to some type of seasonal factor. The objective of peak and off peak pricing is to use prices to even out peaks and troughs in demand. Peak and off-peak pricing is widely used in tourism, travel and also in utilities such as electricity providers. Peak pricing has caught

5776-440: The type of promotions used, and the quality of the product. Where manufacturing is expensive, distribution is exclusive, and the product is supported by extensive advertising and promotional campaigns , then prices are likely to be higher. Price can act as a substitute for product quality, effective promotions, or an energetic selling effort by distributors in certain markets. From the marketer's point of view, an efficient price

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