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Royal Automobile Club of Queensland

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A mutual organization , also mutual society or simply mutual , is an organization (which is often, but not always, a company or business ) based on the principle of mutuality and governed by private law. Unlike a cooperative , members usually do not directly contribute to the capital of the organization, but derive their right to profits and votes through their customer relationship.

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35-468: The Royal Automobile Club of Queensland Limited (RACQ) is a mutual organisation and Queensland's largest Club, providing services including roadside assistance, insurance, banking and travel to its approximately 1.75 million members. RACQ is the largest provider of car insurance in Queensland and the second largest provider of home insurance. The club's bimonthly magazine, The Road Ahead ,

70-696: A class action claim of negligence by persons affected by the Storm Financial collapse for an alleged failure to take action, amounting to malfeasance. However, Justice Gleeson of the Federal Court of Australia struck out the statement of claim of the plaintiffs as being unarguable. ASIC has not acted against the Financial Ombudsman Service (Australia) (FOS) despite the organisation being exposed as having generated misleading file notes and then attempting to offer them in

105-645: A meeting of "almost all the motorists in Brisbane" which was held at the School of Arts, in Ann Street. The club was formed as an advocacy group, styled after the successful Royal Automobile Club of the United Kingdom. Of the eighteen founding members, ten were medical practitioners. Their belief that "autos" could be a reliable means for visiting patients was used to leverage a more positive image of cars in

140-465: Is Queensland's highest circulating magazine, with 836,995 printed copies and 410,584 digital copies distributed each edition. An earlier journal of the RACQ was the long-running Steering Wheel (1915–1932) which profiled makes of cars and motoring personalities, and carried anecdotes of pioneering days, humorous stories, social gossip, as well as supplementary lists of Registrations. In financial year 2020,

175-446: Is also responsible for administering parts of the following legislation: ASIC maintains Australia's company and business name registers, which can be searched online. The types of organisations that can be searched online include companies, registered bodies, foreign companies, associations, managed investment schemes and non-registered entities. The information that is available includes current and/or historical information about

210-638: Is to regulate company and financial services and enforce laws to protect Australian consumers, investors and creditors. ASIC was established on 1 July 1998 following recommendations from the Wallis Inquiry. ASIC's authority and scope are determined by the Australian Securities and Investments Commission Act 2001 . ASIC, which reports to the Treasurer , is responsible for the administering the following legislation: Additionally, ASIC

245-491: The Australian Stock Exchange in 2009, and Chi-X in 2011. In 2012, ASIC called for powers to use data which had been intercepted by other intelligence agencies. In recent times ASIC has become the subject of criticism by consumers, consumer advocates and public officials over its inaction and inefficiencies in protecting consumers from large financial institutions. In 2015–2016 ASIC was subject to

280-544: The 1980s as a result of deregulation. In the United States, conversion may be full, to a public company , or in many states, partial, to a mutual holding company . Australian Securities and Investments Commission The Australian Securities and Investments Commission ( ASIC ) is an independent commission of the Australian Government tasked as the national corporate regulator. ASIC's role

315-580: The 1980s. Savings and loan industry deregulation and the late 1980s savings and loan crisis led many to change to stock ownership, or in some cases into banks . Many large U.S.-based insurance companies, such as the Prudential Insurance Company of America and the Metropolitan Life Insurance Company have demutualized , with shares of stock being distributed to their policyholders to represent

350-562: The Club commissioned two mechanics, George Clark and Eddie Henderson, to patrol the roads in search of disabled vehicles. In the 1970s the club began to expand its services including the formation of RACQ Insurance.   In 2011, following Tropical Cyclone Yasi in Northern Queensland and flooding in central and southern Queensland , RACQ Foundation was launched to assist community groups devastated by natural disasters. RACQ

385-563: The Club returned $ 167.1 million to members including $ 8.6 million in fuel discounts and $ 5.6 million in theme park, attraction and movie ticket discounts. RACQ provides free-of-charge road safety education programs to primary and secondary school students across the state. RACQ is a member of the Australian Automobile Association . Eighteen motorists formed the Automobile Club of Queensland in 1905 at

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420-504: The Federal Court, alleging that product disclosure statements for several RACQ insurance policies were misleading as they included statements that certain discounts would be applied to customers’ insurance premiums, it was found that the discounts were only applied by RACQ to the base insurance premium, and not to additional premiums paid for certain optional extras. The proceedings which concluded later in 2023 found that RACQ had sent

455-643: The Former Origin Greats the academy aims to ‘Close the gap’ in education between indigenous and non-indigenous students throughout Queensland. RACQ's Education team present potentially life-saving road safety programs to Queensland students including their award-winning Docudrama program. The team also offer CashIQ – a financial literacy program designed to help year 11 and 12 students to make informed financial choices and looks at how those decisions may affect their long-term goals. RACQ also holds its annual MotorFest event in Brisbane, where it celebrates

490-606: The RACQ Mobility Centre of Excellence, the site was previously home to the Mount Cotton Training Centre and has since been utilised as a facility for driver training as well as a research hub for new and emerging vehicle technology. The 45-hectare site features a range of facilities including a road circuit, skid pan, 4WD track and conference spaces and is available for hire by third parties for events and driver training sessions. In July 2015

525-569: The RACQ was the subject of a report on the Australian Channel 9 program "A Current Affair". Reporter Tracy Grimshaw outlined how the RACQ dismissed tow truck driver Murray French for breaking a road rule when he towed a wheelchair-bound handicapped person's car on a tilt-tray tow truck while the person was still seated in the car. The event was earlier reported by the Logan Reporter and BigRigs.com.au. Thousands of RACQ members and

560-409: The clients in the form of dividend distributions, reduced future premiums or paid up additions to the policy value. This is a competitive advantage to such companies—the idea of owning a piece of the company could be more attractive to some potential clients than the idea of being a source of profits for investors. In the typical stock company, profits go to shareholders. In contrast, a mutual manages

595-501: The co-operative movement are usually known as credit unions or cooperative banks rather than mutuals. Various types of financial institutions around the world are mutuals, and examples include: Some mutual financial institutions offer services very similar to (if not the same as) those of a commercial bank . In some markets, mutuals offer very competitive interest rates and fee tariffs on savings and deposit accounts , mortgages and loans . The members who save and borrow with

630-400: The company in the best interests of the customers. Furthermore, a mutual company is able to focus on a longer horizon than a typical company. Some mutual insurance companies make this claim explicitly. In more general terms, mutual organizations are able to minimize the principal–agent problem by removing one stakeholder, the investor-owner, in favor of one of the other stakeholders, usually

665-446: The customer, who becomes both user and joint owner of the business. However, the mutual form of ownership also has disadvantages. One example is that mutual companies have no shares to sell and hence no access to equity markets . At one time, most major U.S. life insurers were mutual companies. For many years, the tax status of such organizations was open to dispute, as they were technically nonprofit organizations. Eventually, it

700-546: The discovery phase in a Victorian Supreme Court case. FOS were caught out and exposed by a consumer and ASIC has not acted against FOS. ASIC did commence proceedings against the largest four banks in Australia in 2016 for rigging of Australian benchmark interest rates. However criticism has been leveled against the regulator for failing to take action for over five years. Questions remain about how this will affect consumer civil causes of action against banks involved, given that

735-624: The general public signed a petition calling for the RACQ to reinstate French. On 9 July there was a protest at the RACQ office asking for French's reinstatement. The RACQ issued a response on their Web site disputing the information in the Channel 9 report and defending the decision to dismiss the driver. In a statement the tow truck driver cited the 5 people killed on the M1 while waiting minutes in their car after RACQ had been called. In February 2023, ASIC commended civil penalty proceedings against RACQ in

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770-432: The misleading product disclosure statements on at least 5 million occasions between March 2017 and March 2022, resulting in approximately 458,746 customers missing out on an estimated $ 86,476,339 in discounts. Mutual organization A mutual exists with the purpose of raising funds from its membership or customers (collectively called its members ), which can then be used to provide common services to all members of

805-628: The motoring heritage of the past, as well as current and future innovations in transport and vehicle technology. The RACQ head offices are in Brisbane at Eight Mile Plains and 60 Edward Street in the CBD. The club has 19 retail stores throughout the State. In 2013, RACQ released its Mobile Member Centre (MMC) a “branch on wheels”, the MMC is used for exhibitions and trade shows, when not needed to assist members following large-scale disasters. In 2019, RACQ launched

840-515: The mutual to sustain or grow the organization, though some mutuals operate a dividend scheme similar to a cooperative. The primary form of financial business set up as a mutual company in the United States has been mutual insurance . Some insurance companies are set up as stock companies and then mutualized, their ownership passing to their policy owners. In mutual insurance companies, what would have been profits are instead rebated to

875-434: The mutual ultimately own the business. Mutualization or mutualisation is the process by which a joint stock company changes legal form to a mutual organization or a cooperative , so that the majority of the stock is owned by employees or customers. Demutualization or demutualisation is the reverse process, whereby a mutual may convert itself to a joint-stock company. This process became increasingly common in

910-585: The network for more than 25 years.   The RACQ International Women's Day Fun Run is an annual event that creates awareness of breast cancer among women of all ages. It aims to inspire women and girls and to celebrate their achievements while benefiting Mater Chicks in Pink. RACQ sponsors the ARTIE Academy Drivers Licence Program, which helps students receive their licence and increase their post-school options. By working with

945-687: The online learner logbook, Queensland learner drivers could record their required 100 hours of supervised on-road driving electronically. In 2011 RACQ launched RACQ Foundation to assist community groups to recover from natural disasters and drought. In 2020 the Foundation expanded its remit for a short period to include groups hit by COVID-19. Since 2011 the Foundation has awarded more than $ 9.24 million in grants. The RACQ Air Rescue Network comprises RACQ Capricorn Rescue, RACQ CQ Rescue and RACQ LifeFlight Rescue helicopters as well as three fixed wing RACQ LifeFlight Rescue Air Ambulance Jets. RACQ has sponsored

980-464: The organisation, including past addresses, previous directors, and former names, as well as the organisation's unique identification number (ABN, ACN, ARBN, ARSN), type of company or organisation (e.g., proprietary company, limited by shares), date it was registered, the next review date, location of registered office (town or suburb only), and any professional licences or registrations (e.g. an Australian financial services licence or credit licence). ASIC

1015-424: The organization or society. A mutual is therefore owned by, and run for the benefit of, its members – it has no external shareholders to pay in the form of dividends , and as such does not usually seek to maximize and make large profits or capital gains . Mutuals exist for the members to benefit from the services they provide and often do not pay income tax . Surplus revenue made will usually be re-invested in

1050-457: The ownership interest they formerly had in the form of their interest as mutual policyholders. The Mutual of Omaha Insurance Company has also investigated demutualization, even though its form of ownership is embedded in its name. It is noted that other formerly mutual companies such as Washington Mutual , a former savings and loan association , have been allowed to demutualize and yet retain their names. The approximate British equivalent of

1085-467: The public consciousness. Dr. George Hopkins was voted to be the president, and Dr. Charles Marks was the first vice-president. At the time of formation there were only 16 registered privately owned motor cars in Queensland. In recognition of the club's patriotic efforts during the Great War, King George V approved the use of the 'Royal' prefix in 1921. In 1925 RACQ Roadside Assistance was born when

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1120-600: The savings and loan is the building society . Building societies also went through an era of demutualisation in the 1980s and 1990s, leaving only one large national building society and around forty smaller regional and local ones. Significant demutualisation also occurred in Australia and South Africa in the same era. Cooperatives are very similar to mutual companies. They tend to deal in primarily tangible goods and services such as agricultural commodities or utilities rather than intangible products such as financial services . Nevertheless, banking institutions with close ties to

1155-410: Was agreed that federal taxation would be based on their share of business: for instance, in years in which mutual companies represented half of the business, they would be responsible for half of the taxes paid by the industry. Many savings and loan associations were also mutual companies, owned by their depositors. As a form of corporate ownership the mutual has fallen out of favor in the U.S. since

1190-585: Was inducted into the Queensland Business Leaders Hall of Fame in 2014. In 2017, RACQ merged with Queensland Teachers Mutual Bank, forming RACQ Bank. As of 2021, RACQ provides the following services: RACQ has also previously sponsored a broad range of events which sought to improve driver skills and promote road safety initiatives including: Free2go was a youth program initiative by RACQ designed to help learner drivers to get their licence and included roadside assistance. Utilising

1225-904: Was originally formed as the Australian Securities Commission (ASC), established on 1 January 1991 by the (then) ASC Act 1989. The purpose of ASC was to unify corporate regulators around Australia by replacing the National Companies and Securities Commission and the Corporate Affairs offices of the states and territories. The corporate regulator became the Australian Securities and Investments Commission (ASIC) on 1 July 1998, when it also became responsible for consumer protection in superannuation, insurance and deposit taking. It has since gained further responsibilities: in 2002 for credit,

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