Misplaced Pages

#909090

123-554: Compaq Computer Corporation was an American information technology company founded in 1982 that developed, sold, and supported computers and related products and services. Compaq produced some of the first IBM PC compatible computers, being the second company after Columbia Data Products to legally reverse engineer the BIOS of the IBM Personal Computer . It rose to become the largest supplier of PC systems during

246-483: A 10  MB hard drive, PC Magazine wrote of "the reputation for compatibility it built with its highly regarded floppy disk portable". Compaq computers remained the most compatible PC clones into 1984, and maintained its reputation for compatibility for years, even as clone BIOSes became available from Phoenix Technologies and other companies that also reverse engineered IBM's design, then sold their version to clone manufacturers. On June 28, 1984, Compaq released

369-472: A $ 50 billion company by the year 2000, or to beat I.B.M. – but they didn't have anything to do with customers. The new C.E.O. should look at everything Eckhard acquired and ask: did the customer benefit from that. If the answer isn't yes, they should get rid of it." On one hand, Compaq had previously dominated the PC market with its price war but was now struggling against Dell , which sold directly to buyers, avoiding

492-451: A $ 71 million loss for that quarter, their first loss as a company, while the stock had dropped by over two-thirds. An analyst stated that "Compaq has made a lot of tactical errors in the last year and a half. They were trend-setters, now they are lagging". Canion initially believed that the 1990s recession was responsible for Compaq's declining sales but insisted that they would recover once the economy improved, however Pfeiffer's observation of

615-618: A business context, the Information Technology Association of America has defined information technology as "the study, design, development, application, implementation, support, or management of computer-based information systems". The responsibilities of those working in the field include network administration, software development and installation, and the planning and management of an organization's technology life cycle, by which hardware and software are maintained, upgraded, and replaced. Information services

738-438: A chain of Mexican restaurants. Each invested $ 1,000 to form the company, which was founded with the temporary name Gateway Technology. The name "COMPAQ" was said to be derived from "Compatibility and Quality" but this explanation was an afterthought. The name was chosen from many suggested by Ogilvy & Mather , it being the name least rejected. The first Compaq PC was sketched out on a placemat by Ted Papajohn while dining with

861-542: A complete computing machine. During the Second World War , Colossus developed the first electronic digital computer to decrypt German messages. Although it was programmable , it was not general-purpose, being designed to perform only a single task. It also lacked the ability to store its program in memory; programming was carried out using plugs and switches to alter the internal wiring. The first recognizably modern electronic digital stored-program computer

984-475: A component of their 305 RAMAC computer system. Most digital data today is still stored magnetically on hard disks, or optically on media such as CD-ROMs . Until 2002 most information was stored on analog devices , but that year digital storage capacity exceeded analog for the first time. As of 2007 , almost 94% of the data stored worldwide was held digitally: 52% on hard disks, 28% on optical devices, and 11% on digital magnetic tape. It has been estimated that

1107-711: A foodservice distributor based in Chicago, and he informed Compaq's board that he accepted the offer. Rose, senior vice president and general manager of Compaq's Enterprise Computing group, resigned effective as of June 3 and was succeeded by Tandem veteran Enrico Pesatori. Rose was reportedly upset that he was not considered for the CEO vacancy, which became apparent once Michael Capellas was named COO. While Enterprise Computing, responsible for engineering and marketing of network servers, workstations and data-storage products, reportedly accounted for one third of Compaq's revenues and likely

1230-570: A limited group of IT users, and an IT project usually refers to the commissioning and implementation of an IT system. IT systems play a vital role in facilitating efficient data management, enhancing communication networks, and supporting organizational processes across various industries. Successful IT projects require meticulous planning, seamless integration, and ongoing maintenance to ensure optimal functionality and alignment with organizational objectives. Although humans have been storing, retrieving, manipulating, and communicating information since

1353-425: A low-priced PC could be made in half the time and at lower cost than Canion's initiative. It was also believed that Canion's consensus-style management slowed the company's ability to react in the market, whereas Pfeiffer's autocratic style would be suited to price and product competition. Rosen initiated a 14-hour board meeting, and the directors also interviewed Pfeiffer for several hours without informing Canion. At

SECTION 10

#1732782845910

1476-450: A more efficient manner are usually seen as "just the cost of doing business." IT departments are allocated funds by senior leadership and must attempt to achieve the desired deliverables while staying within that budget. Government and the private sector might have different funding mechanisms, but the principles are more-or-less the same. This is an often overlooked reason for the rapid interest in automation and Artificial Intelligence , but

1599-473: A particular letter; possible delays in message delivery (up to several days); limits on the size of one message and on the total size of messages in the mailbox (personal for users). A software and hardware complex with a web interface that provides the ability to search for information on the Internet. A search engine usually means a site that hosts the interface (front-end) of the system. The software part of

1722-511: A price war that they started." Subsequent earnings releases from Compaq's rivals, Dell, Gateway, IBM, and Hewlett-Packard suggested that the problems were not affecting the whole PC industry as Pfeiffer had suggested. Dell and Gateway sold direct, which helped them to avoid Compaq's inventory problems and compete on price without dealer markups, plus Gateway sold web access and a broad range of software tailored to small businesses. Hewlett-Packard's PC business had similar challenges like Compaq but this

1845-472: A religious education program at the University of St. Thomas. Murto had helped to organize the company's marketing and authorized-dealer distribution strategy, and held the post of senior vice president of sales since June 1985. Murto was succeeded by Ross A. Cooley, director of corporate sales. Cooley would report to Michael S. Swavely, vice president for marketing, who was given increased responsibility and

1968-778: A risky acquisition of DEC , Compaq was acquired by Hewlett-Packard (HP) for US$ 25 billion in 2002. The Compaq brand remained in use by HP for lower-end systems until 2013 when it was discontinued. As of 2024, the brand is currently licensed to third parties for use on electronics in Brazil and India. Compaq was founded in February 1982 by Rod Canion , Jim Harris , and Bill Murto, three senior managers from semiconductor manufacturer Texas Instruments . The three of them had left due to lack of faith and loss of confidence in TI's management, and initially considered but ultimately decided against starting

2091-405: A search engine is a search engine (search engine) — a set of programs that provides the functionality of a search engine and is usually a trade secret of the search engine developer company. Most search engines look for information on World Wide Web sites, but there are also systems that can look for files on FTP servers, items in online stores, and information on Usenet newsgroups. Improving search

2214-491: A significant markup for more profits or discount for more sales, dealers had a major incentive to advertise Compaq. During its first year of sales (second year of operation), the company sold 53,000 PCs for sales of $ 111 million , the first start-up to hit the $ 100 million mark that fast. Compaq went public in 1983 on the NYSE and raised $ 67 million . In 1986, it enjoyed record sales of $ 329 million from 150,000 PCs, and became

2337-482: A table to write a letter to the president, someone has to write the letter. Compaq is sitting down at the typewriter". Michael S. Swavely, president of Compaq's North American division since May 1989, took a six-month sabbatical in January 1991 (which would eventually become retirement effective on July 12, 1991). Eckhard Pfeiffer , then president of Compaq International, was named to succeed him. Pfeiffer also received

2460-464: A technology now obsolete. Electronic data storage, which is used in modern computers, dates from World War II, when a form of delay-line memory was developed to remove the clutter from radar signals, the first practical application of which was the mercury delay line. The first random-access digital storage device was the Williams tube , which was based on a standard cathode ray tube . However,

2583-430: A then-industry record of $ 9.6 billion. The merger made Compaq, at the time, the world's second largest computer maker in the world in terms of revenue behind IBM. Digital Equipment, which had nearly twice as many employees as Compaq while generating half the revenue, had been a leading computer company during the 1970s and early 1980s. However, Digital had struggled during the 1990s, with high operating costs. For nine years,

SECTION 20

#1732782845910

2706-465: Is a set of related fields that encompass computer systems, software , programming languages , and data and information processing, and storage. IT forms part of information and communications technology (ICT). An information technology system ( IT system ) is generally an information system , a communications system , or, more specifically speaking, a computer system — including all hardware , software , and peripheral equipment — operated by

2829-487: Is a term somewhat loosely applied to a variety of IT-related services offered by commercial companies, as well as data brokers . The field of information ethics was established by mathematician Norbert Wiener in the 1940s. Some of the ethical issues associated with the use of information technology include: Research suggests that IT projects in business and public administration can easily become significant in scale. Work conducted by McKinsey in collaboration with

2952-433: Is also worth noting that from a business perspective, Information technology departments are a " cost center " the majority of the time. A cost center is a department or staff which incurs expenses, or "costs", within a company rather than generating profits or revenue streams. Modern businesses rely heavily on technology for their day-to-day operations, so the expenses delegated to cover technology that facilitates business in

3075-566: Is commonly held in relational databases to take advantage of their "robust implementation verified by years of both theoretical and practical effort." As an evolution of the Standard Generalized Markup Language (SGML), XML's text-based structure offers the advantage of being both machine- and human-readable . Data transmission has three aspects: transmission, propagation, and reception. It can be broadly categorized as broadcasting , in which information

3198-507: Is one of the priorities of the modern Internet (see the Deep Web article about the main problems in the work of search engines). Companies in the information technology field are often discussed as a group as the "tech sector" or the "tech industry." These titles can be misleading at times and should not be mistaken for "tech companies;" which are generally large scale, for-profit corporations that sell consumer technology and software. It

3321-424: Is still widely deployed more than 50 years later. IMS stores data hierarchically , but in the 1970s Ted Codd proposed an alternative relational storage model based on set theory and predicate logic and the familiar concepts of tables, rows, and columns. In 1981, the first commercially available relational database management system (RDBMS) was released by Oracle . All DMS consist of components, they allow

3444-438: Is the best way to merchandise those products. You remove the freedom from the dealers to really merchandise when you bundle in software. It is perceived by a lot of people as a marketing gimmick. You know, when you advertise a $ 3,000 computer with $ 3,000 worth of free software, it obviously can't be true. The software should stand on its merits and be supported and so should the hardware. Why should you be constrained to use

3567-417: Is transmitted unidirectionally downstream, or telecommunications , with bidirectional upstream and downstream channels. XML has been increasingly employed as a means of data interchange since the early 2000s, particularly for machine-oriented interactions such as those involved in web-oriented protocols such as SOAP , describing "data-in-transit rather than... data-at-rest". Hilbert and Lopez identify

3690-574: The Deskpro , a 16-bit desktop computer using an Intel 8086 microprocessor running at 7.14  MHz . It was considerably faster than an IBM PC and was, like the original Compaq Portable , also capable of running IBM software. It was Compaq's first non-portable computer and began the Deskpro line of computers. In 1986, Compaq introduced the Deskpro 386 , the first PC based on Intel 's new 80386 microprocessor. Bill Gates of Microsoft later said

3813-454: The Internet , which was equivalent to 51 million households. Along with the Internet, new types of technology were also being introduced across the globe, which has improved efficiency and made things easier across the globe. Along with technology revolutionizing society, millions of processes could be done in seconds. Innovations in communication were also crucial as people began to rely on

Compaq - Misplaced Pages Continue

3936-584: The University of Oxford suggested that half of all large-scale IT projects (those with initial cost estimates of $ 15 million or more) often failed to maintain costs within their initial budgets or to complete on time. Fortune 500 The Fortune 500, created by Edgar P. Smith, was first published in 1955. The original top ten companies were General Motors , Jersey Standard , U.S. Steel , General Electric , Esmark , Chrysler , Armour , Gulf Oil , Mobil , and DuPont . The original Fortune 500

4059-674: The UnixWare NonStop Clusters product in 1998. Minor acquisitions centered around building a networking arm and included NetWorth (1998) based in Irving, Texas and Thomas-Conrad (1998) based in Austin, Texas. In 1997, Microcom was also acquired, based in Norwood, MA, which brought a line of modems, Remote Access Servers (RAS) and the popular Carbon Copy software. In 1998, Compaq acquired Digital Equipment Corporation for

4182-697: The " Gang of Nine ", to develop EISA. Development of a truly mobile successor to the Portable line began in 1986, the company releasing two stopgap products in the meantime, the SLT (Compaq's first laptop ) and the Compaq Portable III (a lighter-weight, lunchbox-sized entry in the Portable line). In 1989, they introduced the LTE , their first notebook-sized laptop which competed with NEC 's UltraLite and Zenith Data Systems 's MinisPort . However, whereas

4305-513: The "A team", who controlled access to Pfeiffer. Gutsch was said to be a "master of corporate politics, pitting senior vice presidents against each other and inserting himself into parts of the company that normally would not be under his purview". Gutsch, who oversaw security, had an extensive security system and guard station installed on the eight floor of CCA-11, where the company's senior vice presidents worked. There were accusations that Gutsch and others sought to divide top management, although this

4428-432: The 16th century, and it was not until 1645 that the first mechanical calculator capable of performing the four basic arithmetical operations was developed. Electronic computers , using either relays or valves , began to appear in the early 1940s. The electromechanical Zuse Z3 , completed in 1941, was the world's first programmable computer, and by modern standards one of the first machines that could be considered

4551-500: The 1990s. The company was initially based in Harris County, Texas . The company was formed by Rod Canion , Jim Harris , and Bill Murto , all of whom were former Texas Instruments senior managers. All three had left by 1991 under a shakeup, which saw Eckhard Pfeiffer appointed president and CEO, serving through the 1990s. Ben Rosen provided the venture capital financing for the fledgling company and served as chairman of

4674-536: The European market noted that it was competition as rivals could match Compaq at a fraction of the cost. Under pressure from Compaq's board to control costs as staff was ballooning at their Houston headquarters despite falling U.S. sales, while the number of non-U.S. employees had stayed constant, Compaq made its first-ever layoffs (1400 employees which was 12% of its workforce) while Pfeiffer was promoted to EVP and COO. Rosen and Canion had disagreed about how to counter

4797-531: The IBM PC, to other computer manufacturers. The only part which had to be duplicated was the BIOS , which Compaq did legally by using clean room design at a cost of $ 1 million . Unlike other companies, Compaq did not bundle application software with its computers. Vice President of Sales and Service H. L. Sparks said in early 1984: We've considered it, and every time we consider it we reject it. I don't believe and our dealer network doesn't believe that bundling

4920-410: The Internet alone while e-commerce a decade later resulted in $ 289 billion in sales. And as computers are rapidly becoming more sophisticated by the day, they are becoming more used as people are becoming more reliant on them during the twenty-first century. Early electronic computers such as Colossus made use of punched tape , a long strip of paper on which data was represented by a series of holes,

5043-401: The Internet had overtaken Compaq's management team, saying "As a company engaged in transforming its industry for the Internet era, we must have the organizational flexibility necessary to move at Internet speed." In a statement, Pfeiffer said "Compaq has come a long way since I joined the company in 1983" and "under Ben's guidance, I know this company will realize its potential." Rosen's priority

Compaq - Misplaced Pages Continue

5166-585: The LTE was the first commercially successful notebook computer, helping launch the burgeoning industry. It was a direct influence on both Apple and IBM for the development of their own notebook computers, the PowerBook and ThinkPad , respectively. By 1989, The New York Times wrote that being the first to release a 80386-based personal computer made Compaq the leader of the industry and "hurt no company more - in prestige as well as dollars - than" IBM. The company

5289-606: The PC chassis at its plant in Shenzhen , China to cut costs. In 1996, instead of expanding its own plant, Compaq asked a Taiwanese supplier to set up a new factory nearby to produce the mechanicals, with the Taiwanese supplier owning the inventory until it reached Compaq in Houston. Pfeiffer also introduced a new distribution strategy, to build PCs made-to-order which would eliminate the stockpile of computers in warehouses and cut

5412-411: The U. S. such that European dealers were more qualified to handle its increasingly complex products. During the 1980s, under Canion's direction Compaq had focused on engineering, research, and quality control, producing high-end, high-performance machines with high profit margins that allowed Compaq to continue investing in engineering and next-generation technology. This strategy was successful as Compaq

5535-583: The UltraLite and MinisPort failed to gain much uptake due to their novel but nonstandard data storage technologies, the LTE succeeded on account of its use of the conventional floppy drive and spinning hard drive, allowing users to transfer data to and from their desktop computers without any hassle. As well, Compaq began offering docking stations with the release of the LTE/386s in 1990, providing performance comparable to then-current desktop machines. Thus,

5658-417: The ability to transfer both plain text and formatted, as well as arbitrary files; independence of servers (in the general case, they address each other directly); sufficiently high reliability of message delivery; ease of use by humans and programs. Disadvantages of e-mail: the presence of such a phenomenon as spam (massive advertising and viral mailings); the theoretical impossibility of guaranteed delivery of

5781-450: The acquisition of Digital as the cultural differences between both companies were too great, and complained that he was placed on the "B team" as a result. Compaq entered 1999 with strong expectations. Fourth-quarter 1998 earnings reported in January 1999 beat expectations by six cents a share with record 48 percent growth. The company launched Compaq.com as the key for its new direct sales strategy, and planned an IPO for AltaVista toward

5904-527: The appearance of the term in 1990 contained within documents for the International Organization for Standardization (ISO). Innovations in technology have already revolutionized the world by the twenty-first century as people were able to access different online services. This has changed the workforce drastically as thirty percent of U.S. workers were already in careers in this profession. 136.9 million people were personally connected to

6027-567: The application of statistical and mathematical methods to decision-making , and the simulation of higher-order thinking through computer programs. The term is commonly used as a synonym for computers and computer networks , but it also encompasses other information distribution technologies such as television and telephones . Several products or services within an economy are associated with information technology, including computer hardware , software , electronics, semiconductors, internet , telecom equipment , and e-commerce . Based on

6150-439: The board for 17 years from 1983 until September 28, 2000, when he retired and was succeeded by Michael Capellas , who served as its last chairman and CEO until its merger. Compaq was overtaken by Dell as the top global PC maker in 1999, which took Compaq several months to take the top spot again in 2000 before eventually being overtaken by Dell again in 2001. Struggling to keep up in the price wars against Dell, as well as with

6273-607: The change came 291 new entrants to the famous list including three in the Top 10. As of 2020, the Fortune 500 companies represent approximately two-thirds of the United States' gross domestic product with approximately $ 14.2 trillion in revenue, $ 1.2 trillion in profits, and $ 20.4 trillion in total market value. These revenue figures also account for approximately 18% of the gross world product . The companies collectively employ

SECTION 50

#1732782845910

6396-475: The cheaper Asian PC imports, as Canion wanted Compaq to build lower cost PCs with components developed in-house in order to preserve Compaq's reputation for engineering and quality, while Rosen believed that Compaq needed to buy standard components from suppliers and reach the market faster. While Canion developed an 18-month plan to create a line of low-priced computers, Rosen sent his own Compaq engineering team to Comdex without Canion's knowledge and discovered that

6519-513: The combined companies should do, or indeed how the three dramatically different cultures could work as a single entity, and Compaq struggled from strategy indecisiveness and lost focus, as a result being caught in between the low end and high end of the market. Mark Anderson, president of Strategic News Service, a research firm based in Friday Harbor, Wash. was quoted as saying, "The kind of goals he had sounded good to shareholders – like being

6642-518: The combined company would have to lay off 2,000 employees from Compaq and 15,000 from Digital which would potentially hurt morale. Furthermore, Compaq fell behind schedule in integrating Digital's operations, which also distracted the company from its strength in low-end PCs where it used to lead the market in rolling out next-generation systems which let rival Dell grab market share. Reportedly Compaq had three consulting firms working to integrate Digital alone. However, Pfeiffer had little vision for what

6765-665: The company had lost money or barely broke even, and had recently refocused itself as a "network solutions company". In 1995, Compaq had considered a bid for Digital but only became seriously interested in 1997 after Digital's major divestments and refocusing on the Internet. At the time of the acquisition, services accounted for 45 percent of Digital's revenues (about $ 6 billion) and their gross margins on services averaged 34 percent, considerably higher than Compaq's 25% margins on PC sales and also satisfying customers who had demanded more services from Compaq for years. Compaq had originally wanted to purchase only Digital's services business but that

6888-462: The company should no longer use profits from high-margin businesses to carry marginally profitable ones, as instead each unit must show a return on investment. Pfeiffer's vision was to make Compaq a full-fledged computer company, moving beyond its main business of manufacturing retail PCs and into the more lucrative business services and solutions that IBM did well at, such as computer servers which would also require more "customer handholding" from either

7011-587: The company's field sales organization after starting up the Western U.S. Area of Operations. These executives, along with other key contributors, including Kevin Ellington, Douglas Johns, Steven Flannigan, and Gary Stimac, helped the company compete against the IBM Corporation in all personal computer sales categories, after many predicted that none could compete with the behemoth. The soft-spoken Canion

7134-588: The company's meteoric growth in the late 1980s and early 1990s were Ross A. Cooley, another former IBM associate, who served for many years as SVP of GM North America; Michael Swavely, who was the company's chief marketing officer in the early years, and eventually ran the North America organization, later passing along that responsibility to Cooley when Swavely retired. In the United States, Brendan A. "Mac" McLoughlin (another long time IBM executive) led

7257-456: The components inventory down to two weeks, with the supply chain from supplier to dealer linked by complex software. Vice-president for Corporate Development Kenneth E. Kurtzman assembled five teams to examine Compaq's businesses and assess each unit's strategy and that of key rivals. Kurtzman's teams recommended to Pfeiffer that each business unit had to be first or second in its market within three years—or else Compaq should exit that line. Also,

7380-464: The computer to communicate through telephone lines and cable. The introduction of the email was considered revolutionary as "companies in one part of the world could communicate by e-mail with suppliers and buyers in another part of the world..." Not only personally, computers and technology have also revolutionized the marketing industry, resulting in more buyers of their products. During the year of 2002, Americans exceeded $ 28 billion in goods just over

7503-506: The conclusion, the board was unanimous in picking Pfeiffer over Canion. As Canion was popular with company workers, 150 employees staged an impromptu protest with signs stating "We love you, Rod." and taking out a newspaper ad saying "Rod, you are the wind beneath our wings. We love you." Canion declined an offer to remain on Compaq's board and was bitter about his ouster as he did not speak to Rosen for years, although their relationship became cordial again. In 1999, Canion admitted that his ouster

SECTION 60

#1732782845910

7626-419: The constant pressure to do more with less is opening the door for automation to take control of at least some minor operations in large companies. Many companies now have IT departments for managing the computers , networks, and other technical areas of their businesses. Companies have also sought to integrate IT with business outcomes and decision-making through a BizOps or business operations department. In

7749-431: The data they store to be accessed simultaneously by many users while maintaining its integrity. All databases are common in one point that the structure of the data they contain is defined and stored separately from the data itself, in a database schema . In recent years, the extensible markup language (XML) has become a popular format for data representation. Although XML data can be stored in normal file systems , it

7872-652: The dealer channel and its markup, and built each machine to order to keep inventories and costs at a minimum. At the same time, Compaq, through its acquisitions of the Digital Equipment Corporation in 1998 and Tandem Computers in 1997, had tried to become a major systems company, like IBM and Hewlett-Packard. While IBM and HP were able generate repeat business from corporate customers to drive sales of their different divisions, Compaq had not yet managed to make its newly acquired sales and services organizations work as seamlessly. In early 1998, Compaq had

7995-585: The dealers or Compaq staff themselves. Unlike IBM and HP, Compaq would not build up field technicians and programmers in-house as those could be costly assets, instead Compaq would leverage its partnerships (including those with Andersen Consulting and software maker SAP) to install and maintain corporate systems. This allowed Compaq to compete in the "big-iron market" without incurring the costs of running its own services or software businesses. Most of Compaq's server sales were for systems that would be running Microsoft's Windows NT operating system, and indeed Compaq

8118-504: The earliest writing systems were developed, the term information technology in its modern sense first appeared in a 1958 article published in the Harvard Business Review ; authors Harold J. Leavitt and Thomas L. Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology (IT)." Their definition consists of three categories: techniques for processing,

8241-566: The emergence of information and communications technology (ICT). By the year of 1984, according to the National Westminster Bank Quarterly Review , the term information technology had been redefined as "The development of cable television was made possible by the convergence of telecommunications and computing technology (…generally known in Britain as information technology)." We then begin to see

8364-532: The end of 1999 in order to capitalize on the dotcom bubble. However, by February 1999, analysts were sceptical of Compaq's plan to sell both direct and to resellers. Compaq was hit with two class-action lawsuits, as a result of CFO Earl Mason, SVP John Rose, and other executives selling US$ 50 million of stock before a conference call with analysts, where they noted that demand for PCs was slowing down. On April 17, 1999, just nine days after Compaq reported first-quarter profit being at half of what analysts had expected,

8487-404: The exponential pace of technological change (a kind of Moore's law ): machines' application-specific capacity to compute information per capita roughly doubled every 14 months between 1986 and 2007; the per capita capacity of the world's general-purpose computers doubled every 18 months during the same two decades; the global telecommunication capacity per capita doubled every 34 months;

8610-468: The fastest-growing part of the computer hardware market. Compaq also built up a network engineering and marketing staff. In 1996, despite record sales and profits at Compaq, Pfeiffer initiated a major management shakeup in the senior ranks. John T. Rose, who previously ran Compaq's desktop PC division, took over the corporate server business from SVP Gary Stimac who had resigned. Rose had joined Compaq in 1993 from Digital Equipment Corporation where he oversaw

8733-455: The field of data mining  — "the process of discovering interesting patterns and knowledge from large amounts of data"  — emerged in the late 1980s. The technology and services it provides for sending and receiving electronic messages (called "letters" or "electronic letters") over a distributed (including global) computer network. In terms of the composition of elements and the principle of operation, electronic mail practically repeats

8856-403: The first CPU change to the PC platform that was not initiated by IBM. Compaq had concluded, according to PC , that it could do so because "IBM's DOS standard is now bigger than IBM"; IBM could not make changes to the PC architecture it had created to hurt Compaq, without also obsoleting millions of real IBM PCs. An IBM-made 386 machine reached the market almost a year later, but by that time Compaq

8979-403: The first day of trading after the first-quarter announcement and closed the following Friday at $ 23.62 . During three out of the last six quarters of Pfeiffer's tenure, the company's revenues or earnings had missed expectations. While rival Dell had 55% growth in U.S. PC sales in the first quarter of 1999, Compaq could only manage 10%. Rosen suggested that the accelerating change brought about by

9102-455: The first planar silicon dioxide transistors by Frosch and Derick in 1957, the MOSFET demonstration by a Bell Labs team. the planar process by Jean Hoerni in 1959, and the microprocessor invented by Ted Hoff , Federico Faggin , Masatoshi Shima , and Stanley Mazor at Intel in 1971. These important inventions led to the development of the personal computer (PC) in the 1970s, and

9225-443: The first transistorized computer developed at the University of Manchester and operational by November 1953, consumed only 150 watts in its final version. Several other breakthroughs in semiconductor technology include the integrated circuit (IC) invented by Jack Kilby at Texas Instruments and Robert Noyce at Fairchild Semiconductor in 1959, silicon dioxide surface passivation by Carl Frosch and Lincoln Derick in 1955,

9348-422: The folks at IBM didn't trust the 386. They didn't think it would get done. So we encouraged Compaq to go ahead and just do a 386 machine. That was the first time people started to get a sense that it wasn't just IBM setting the standards, that this industry had a life of its own, and that companies like Compaq and Intel were in there doing new things that people should pay attention to. The Compaq 386 computer marked

9471-596: The founders in a pie shop, (named House of Pies in Houston). Their first venture capital came from Benjamin M. Rosen and Sevin Rosen Funds , who helped the fledgling company secure $ 1.5 million to produce their initial computer. Overall, the founders managed to raise $ 25 million from venture capitalists, as this gave stability to the new company as well as providing assurances to the dealers or middlemen. Unlike many startups, Compaq differentiated its offerings from

9594-488: The information stored in it and delay-line memory was volatile in the fact that it had to be continuously refreshed, and thus was lost once power was removed. The earliest form of non-volatile computer storage was the magnetic drum , invented in 1932 and used in the Ferranti Mark 1 , the world's first commercially available general-purpose electronic computer. IBM introduced the first hard disk drive in 1956, as

9717-538: The introduction of computer science-related courses in K-12 education . Ideas of computer science were first mentioned before the 1950s under the Massachusetts Institute of Technology (MIT) and Harvard University , where they had discussed and began thinking of computer circuits and numerical calculations. As time went on, the field of information technology and computer science became more complex and

9840-554: The largest part of its profits, it was responsible for the earnings shortfall in Q1 of 1999. In addition, Rose was part of the "old guard" close to former CEO Pfeiffer, and he and other Compaq executives had been criticized at the company's annual meeting for selling stock before reporting the sales slowdown. Rose was succeeded by SVP Enrico Pesatori, who had previously worked as a senior executive at Olivetti , Zenith Data Systems , Digital Equipment Corporation , and Tandem Computers . Capellas

9963-435: The latest in a string of earnings disappointments, Pfeiffer was forced to resign as CEO in a coup led by board chairman Ben Rosen . Reportedly, at the special board meeting held on April 15, 1999, the directors were unanimous in dismissing Pfeiffer. The company's stock had fallen 50 percent since its all-time high in January 1999. Compaq shares, which traded as high as $ 51.25 early in 1999, dropped 23 percent on April 12, 1999,

10086-463: The many other IBM PC clones by not focusing mainly on price, but instead concentrating on new features, such as portability and better graphics displays as well as performance—and all at prices comparable to those of IBM's PCs. In contrast to Dell and Gateway 2000 , Compaq hired veteran engineers with an average of 15 years experience, which lent credibility to Compaq's reputation of reliability among customers. Due to its partnership with Intel , Compaq

10209-416: The monitors that they offered to customers of their Deskpro and Presario lines as standalone units to third-party resellers, including their popular 171FS monitor. On June 26, 1995, Compaq reached an agreement with Cisco Systems, Inc. , in order to get into networking, including digital modems, routers, and switches favored by small businesses and corporate departments, which was now a $ 4 billion business and

10332-507: The original AT bus—which it renamed ISA —instead of licensing IBM's MCA. Prior to developing EISA Compaq had invested significant resources into reverse engineering MCA, but its executives correctly calculated that the $ 80 billion already spent by corporations on IBM-compatible technology would make it difficult for even IBM to force manufacturers to adopt the new MCA design. Instead of cloning MCA, Compaq led an alliance with Hewlett Packard and seven other major manufacturers, known collectively as

10455-492: The personal computer division and worldwide engineering, while Stimac had been with Compaq since 1982 and was one of the longest-serving executives. Senior Vice-president for North America Ross Cooley announced his resignation effective at the end of 1996. CFO Daryl J. White, who joined the company in January, 1983 resigned in May, 1996 after 8 years as CFO. Michael Winkler, who joined Compaq in 1995 to run its portable computer division,

10578-562: The problem of bloated PC inventories. By summer 1998, Compaq was suffering from product-quality problems. Robert W. Stearns, SVP of Business Development, said "In [Pfeiffer's] quest for bigness, he lost an understanding of the customer and built what I call empty market share—large but not profitable", while Jim Moore, a technology strategy consultant with GeoPartners Research in Cambridge, Mass., says Pfeiffer "raced to scale without having economies of scale." The "colossus" that Pfeiffer built up

10701-625: The release of Windows 3.0 in 1990.) Compaq's technical leadership and the rivalry with IBM was emphasized when the SystemPro server was launched in late 1989 – this was a true server product with standard support for a second CPU and RAID , but also the first product to feature the EISA bus, designed in reaction to IBM's MCA ( Micro Channel Architecture ) which was incompatible with the original AT bus. Although Compaq had become successful by being 100 percent IBM-compatible, it decided to continue with

10824-571: The retail computer market with the Compaq Presario as one of the first manufacturers in the mid-1990s to market a sub-$ 1000 PC. In order to maintain the prices it wanted, Compaq became the first first-tier computer manufacturer to utilize CPUs from AMD and Cyrix . The two price wars resulting from Compaq's actions ultimately drove numerous competitors from the market, such as Packard Bell and AST Research . From third place in 1993, Compaq had overtaken Apple Computer and even surpassed IBM as

10947-414: The separate position of Compaq president. The board complained that Pfeiffer was too removed from management and the rank-and-file, as he surrounded himself with a "clique" of Chief Financial Officer Earl Mason, Senior Vice-President John T. Rose, and Senior Vice-President of Human Resources Hans Gutsch. Current and former Compaq employees complained that Gutsch was part of a group of senior executives, dubbed

11070-531: The software that comes with a piece of hardware? I think it can tend to inhibit sales over the long run. Compaq instead emphasized PC compatibility, of which Future Computing in May 1983 ranked Compaq as among the "Best" examples. "Many industry observers think [Compaq] is poised for meteoric growth", The New York Times reported in March of that year. By October, when the company announced the Compaq Plus with

11193-503: The storage and processing technologies employed, it is possible to distinguish four distinct phases of IT development: pre-mechanical (3000 BC — 1450 AD), mechanical (1450 — 1840), electromechanical (1840 — 1940), and electronic (1940 to present). Information technology is a branch of computer science , defined as the study of procedures, structures, and the processing of various types of data. As this field continues to evolve globally, its priority and importance have grown, leading to

11316-417: The system of regular (paper) mail, borrowing both terms (mail, letter, envelope, attachment, box, delivery, and others) and characteristic features — ease of use, message transmission delays, sufficient reliability and at the same time no guarantee of delivery. The advantages of e-mail are: easily perceived and remembered by a person addresses of the form user_name@domain_name (for example, somebody@example.com);

11439-415: The time of Rando's departure, Compaq Services ranked third behind those of IBM and EDS, while slightly ahead of Hewlett-Packard 's and Andersen Consulting , however customers switched from Digital technology-based workstations to those of HP, IBM, and Sun Microsystems. Mason, senior vice president and chief financial officer, had previously been offered the job of chief executive of Alliant Foodservice, Inc.,

11562-473: The title of chief operating officer, with responsibility for the company's operations on a worldwide basis, so that Canion could devote more time to strategy. Swavely's abrupt departure in January led to rumors of turmoil in Compaq's executive suite, including friction between Canion and Swavely, likely as Swavely's rival Pfeiffer had received the number two leadership position. Swavely's U.S. marketing organization

11685-545: The title of vice president for sales and marketing. In November 1982, Compaq announced their first product, the Compaq Portable , a portable IBM PC compatible personal computer . It was released in March 1983 at $ 2,995 . The Compaq Portable was one of the progenitors of today's laptop ; some called it a "suitcase computer" for its size and the look of its case. It was the second IBM PC compatible, being capable of running all software that would run on an IBM PC . It

11808-452: The top PC manufacturer in 1994, as both IBM and Apple were struggling considerably during that time. Compaq's inventory and gross margins were better than that of its rivals which enabled it to wage the price wars. Compaq had decided to make a foray into printers in 1989, and the first models were released to positive reviews in 1992. However, Pfeiffer saw that the prospects of taking on market leader Hewlett-Packard (who had 60% market share)

11931-405: The world's storage capacity per capita required roughly 40 months to double (every 3 years); and per capita broadcast information has doubled every 12.3 years. Massive amounts of data are stored worldwide every day, but unless it can be analyzed and presented effectively it essentially resides in what have been called data tombs: "data archives that are seldom visited". To address that issue,

12054-403: The worldwide capacity to store information on electronic devices grew from less than 3  exabytes in 1986 to 295 exabytes in 2007, doubling roughly every 3 years. Database Management Systems (DMS) emerged in the 1960s to address the problem of storing and retrieving large amounts of data accurately and quickly. An early such system was IBM 's Information Management System (IMS), which

12177-449: The youngest-ever firm to make the Fortune 500 . In 1985, sales reached $ 504 million. In 1987, Compaq hit the $ 1 billion revenue mark, taking the least amount of time to reach that milestone. By 1991, Compaq held the fifth place spot in the PC market with $ 3 billion in sales that year. Two key marketing executives in Compaq's early years, Jim D'Arezzo and Sparky Sparks, had come from IBM's PC Group . Other key executives responsible for

12300-425: Was a commercial success, selling 53,000 units in its first year and generating $ 111 million in sales revenue. The Compaq Portable was the first in the range of the Compaq Portable series . Compaq was able to market a legal IBM clone because IBM mostly used "off the shelf" parts for their PC . Furthermore, Microsoft had kept the right to license MS-DOS , the most popular and de facto standard operating system for

12423-437: Was a key player during the merger discussions and the most senior executive from Digital to remain with Compaq after the acquisition closed and had been touted by some as the heir-apparent to Pfeiffer. Rando's division had performed strongly as it had sales of $ 1.6 billion for the first quarter compared to $ 113 million in 1998, which met expectations and was anticipated to post accelerated and profitable growth going forward. At

12546-503: Was able to handle the processing of more data. Scholarly articles began to be published from different organizations. Looking at early computing, Alan Turing , J. Presper Eckert , and John Mauchly were considered some of the major pioneers of computer technology in the mid-1900s. Giving them such credit for their developments, most of their efforts were focused on designing the first digital computer. Along with that, topics such as artificial intelligence began to be brought up as Turing

12669-435: Was able to maintain a technological lead in the market place as it was the first one to come out with computers containing the next generation of each Intel processor . Under Canion's direction, Compaq sold computers only through dealers to avoid potential competition that a direct sales channel would foster, which helped foster loyalty among resellers. By giving dealers considerable leeway in pricing Compaq's offerings, either

12792-447: Was appointed COO after pressure mounted on Rosen to find a permanent CEO, however it was reported that potential candidates did not want to work under Rosen as chairman. Around the same time Pesatori was placed in charge of the newly created Enterprise Solutions and Services Group, making him Compaq's second most powerful executive in operational responsibility after Capellas. Information technology Information technology ( IT )

12915-501: Was at its height. CEO Pfeiffer boldly predicted that the Microsoft/Intel "Wintel" duopoly would be replaced by "Wintelpaq". Pfeiffer also made several major and some minor acquisitions. In 1997, Compaq bought Tandem Computers , known for their NonStop server line. This acquisition instantly gave Compaq a presence in the higher end business computing market. The alliance between Compaq and SCO took advantage of this to put out

13038-496: Was beginning to question such technology of the time period. Devices have been used to aid computation for thousands of years, probably initially in the form of a tally stick . The Antikythera mechanism , dating from about the beginning of the first century BC, is generally considered the earliest known mechanical analog computer , and the earliest known geared mechanism. Comparable geared devices did not emerge in Europe until

13161-516: Was considered a trusted brand, while many other IBM clones were untrusted due to being plagued by poor reliability. However, by the end of the eighties many manufacturers had improved their quality and were able to produce inexpensive PCs with off-the-shelf components, incurring none of the R&;D costs which allowed them to undercut Compaq's expensive computers. Faced with lower-cost rivals such as Dell , AST Research , and Gateway 2000 , Compaq suffered

13284-473: Was given US$ 20,000 to start up Compaq Europe He started up Compaq's first overseas office in Munich in 1984. By 1990, Compaq Europe was a $ 2 billion business and number two behind IBM in that region, and foreign sales contributed 54 percent of Compaq's revenues. Pfeiffer, while transplanting Compaq's U.S. strategy of dealer-only distribution to Europe, was more selective in signing up dealers than Compaq had been in

13407-492: Was justified, saying "I was burned out. I needed to leave. He [Rosen] felt I didn't have a strong sense of urgency". Two weeks after Canion's ouster, five other senior executives resigned, including remaining company founder James Harris as SVP of Engineering. These departures were motivated by an enhanced severance or early retirement, as well as an imminent demotion as their functions were to be shifted to vice presidents. Under Pfeiffer's tenure as chief executive, Compaq entered

13530-478: Was limited to companies whose revenues were derived from manufacturing, mining, and energy exploration. At the same time, Fortune published companion " Fortune 50" lists of the 50 largest commercial banks (ranked by assets), utilities (ranked by assets), life insurance companies (ranked by assets), retailers (ranked by gross revenues) and transportation companies (ranked by revenues). Fortune magazine changed its methodology in 1994 to include service companies. With

13653-590: Was losing ground with only 4% growth for Compaq versus 7% in the market, likely due to short supplies of the LTE 386s from component shortages, rivals that undercut Compaq's prices by as much as 35%, and large customers who did not like Compaq's dealer-only policy. Pfeiffer became president and CEO of Compaq later that year, as a result of a boardroom coup led by board chairman Ben Rosen that forced co-founder Rod Canion to resign as president and CEO. Pfeiffer had joined Compaq from Texas Instruments , and established operations from scratch in both Europe and Asia. Pfeiffer

13776-416: Was not nimble enough to adapt to the fast-changing computer industry. That year Compaq forecast demand poorly and shipped too many PCs, causing resellers to dump them at fire sale prices, and since Compaq protected resellers from heavy losses it cost them two quarters of operating profits. Pfeiffer also refused to develop a potential successor, rebuffing Rosen's suggestion to recruit a few executives to create

13899-584: Was offset by HP's extremely lucrative printer business, while IBM sold PCs at a loss but used them to lock in multi-year services contracts with customers. After Pfeiffer's resignation, the board established an office of the CEO with a triumvirate of directors; Rosen as interim CEO and vice chairmen Frank P. Doyle and Robert Ted Enloe III. They began "cleaning house", as shortly afterward many of Pfeiffer's top executives resigned or were pushed out, including John J. Rando, Earl L. Mason, and John T. Rose. Rando, senior vice president and general manager of Compaq Services,

14022-541: Was popular with employees and the culture that he built helped Compaq to attract the best talent. Instead of headquartering the company in a downtown Houston skyscraper, Canion chose a West Coast-style campus surrounded by forests, where every employee had similar offices and no-one (not even the CEO) had a reserved parking spot. At semi-annual meetings, turnout was high as any employee could ask questions to senior managers. In 1987, company co-founder Bill Murto resigned to study at

14145-554: Was promoted to general manager of the new PC products group. Earl Mason, hired from Inland Steel effective in May 1996, immediately made an impact as the new CFO. Under Mason's guidance, Compaq utilized its assets more efficiently instead of focusing just on income and profits, which increased Compaq's cash from $ 700 million to nearly $ 5 billion in one year. Additionally, Compaq's return on invested capital (after-tax operating profit divided by operating assets) doubled to 50 percent from 25 percent in that period. Compaq had been producing

14268-521: Was regarded by others as sour grapes on the part of executives who were shut out of planning that involved the acquisitions of Tandem Computers and Digital Equipment Corp. Pfeiffer reduced the size of the group working on the deal due to news leaks, saying "We cut the team down to the minimum number of people—those who would have to be directly involved, and not one person more". Robert W. Stearns, Compaq's senior vice president for business development, with responsibility for mergers and acquisitions, had opposed

14391-477: Was so influential that observers and its executives spoke of "Compaq compatible". InfoWorld reported that "In the [ISA market] Compaq is already IBM's equal in being seen as a safe bet", quoting a sell-side analyst describing it as "now the safe choice in personal computers". Even rival Tandy Corporation acknowledged Compaq's leadership, stating that within the Gang of Nine "when you have 10 people sit down before

14514-468: Was the Manchester Baby , which ran its first program on 21 June 1948. The development of transistors in the late 1940s at Bell Laboratories allowed a new generation of computers to be designed with greatly reduced power consumption. The first commercially available stored-program computer, the Ferranti Mark I , contained 4050 valves and had a power consumption of 25 kilowatts. By comparison,

14637-471: Was the 386 supplier of choice and IBM had lost some of its prestige. For the first three months after announcement, the Deskpro 386 shipped with Windows/386. This was a version of Windows 2.1 adapted for the 80386 processor. Support for the virtual 8086 mode was added by Compaq engineers. (Windows, running on top of the MS-DOS operating system, would not become a popular "operating environment" until at least

14760-675: Was the largest hardware supplier for Windows NT. However, some 20 percent of Compaq servers went for systems that would be running the Unix operating system . This was exemplified by a strategic alliance formed in 1997 between Compaq and the Santa Cruz Operation (SCO), which was known for its server Unix operating system products on Intel-architecture-based hardware. Compaq was also the largest hardware supplier for SCO's Unix products, and some 10 percent of Compaq's ProLiant servers ran SCO's UnixWare . In January 1998, Compaq

14883-476: Was to have Compaq catchup as an E-commerce competitor, and he also moved to streamline operations and reduce the indecision that plagued the company. Roger Kay, an analyst at International Data Corporation, observed that Compaq's behavior at times seemed like a personal vendetta, noting that "Eckhard has been so obsessed with staying ahead of Dell that they focused too hard on market share and stopped paying attention to profitability and liquidity. They got whacked in

15006-502: Was tough, as that would force Compaq to devote more funds and people to that project than originally budgeted. Compaq ended up selling the printer business to Xerox and took a charge of $ 50 million. In 1994, Compaq formed a joint venture with ADI Corporation , a Taiwanese manufacturer who produced the bulk of Compaq's monitors, to raise multiple factories in Mexico, Brazil, and Europe to assemble and store ADI's monitors. Compaq sold many of

15129-464: Was turned down. When the announcement was made, it was initially viewed as a master stroke as it immediately gave Compaq a 22,000 person global service operation to help corporations handle major technological purchases (by 2001 services made up over 20% of Compaq's revenues, largely due to the Digital employees inherited from the merger), in order to compete with IBM. However it was also risky merger, as

#909090