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43-483: Brighter's technology powers member engagement tools used by major dental insurers including Cigna , Aetna , and Delta Dental . In December 2017, Brighter was acquired by Cigna. The company's first product was a dental savings plan geared toward uninsured patients. It was profiled in several national publications, including Good Morning America , ABC World News with Diane Sawyer , The Los Angeles Times , Bloomberg BusinessWeek , Reuters , and TechCrunch . In 2014,

86-610: A Cerritos, California -based provider of insurance and care centers for elderly patients. In 2012, WellPoint acquired Amerigroup for $ 4.9 billion, anticipating significant growth due to Medicaid expansion under the Patient Protection and Affordable Care Act . In August 2012, CEO Angela Braly resigned due to pressure from investors. On August 13, 2014, WellPoint announced it intended to change its name to Anthem, Inc. , effective in December. In February 2015,

129-489: A New York City -based Blue Cross Blue Shield provider, for approximately $ 6.5 billion, making New York the 14th state in which WellPoint is a Blue Cross Blue Shield licensee. In 2007, WellPoint acquired Chicago-based American Imaging Management, a radiology benefit management company that creates software to help physicians choose cost-effective locations for their patients to receive medical imaging tests. WellPoint also acquired Chicago-based American Imaging Management (AIM),

172-425: A for-profit corporation , designating WellPoint Health Networks Inc. as the parent organization. In April 1996, WellPoint completed its acquisition of Massachusetts Mutual Life Insurance Company 's group life and health insurance subsidiaries for approximately $ 380 million, making it the second largest publicly held managed health company in the U.S. with 4 million policyholders. In March 1997, WellPoint acquired

215-587: A public company via an initial public offering , which made it the fourth largest public managed health care company in the United States. In 2002, Anthem acquired Trigon Healthcare of Virginia , a Blue Cross and Blue Shield plan, the largest insurer in Virginia, for $ 4.04 billion. Anthem Insurance Company reached 11.9 million members. Blue Cross of California was the predecessor of WellPoint Health Network Inc . In 1982, Blue Cross of California

258-420: A 65% chance of surviving at least six months. In response to much protest and public scrutiny, Cigna reversed its decision, though Ms. Sarkisyan died awaiting the transplant. Even though liver transplants have been performed since 1963 and are a well-accepted treatment option for end-stage liver disease and acute liver failure, Cigna defended its actions by claiming that there was insufficient data to show that

301-612: A brokerage that sold and serviced insurance and employee benefit programs. In 1993, Acordia acquired American Business Insurance for $ 130 million and the Federal Kemper Insurance Company for $ 100 million. The Associated Group bought Southeastern Mutual Insurance Company, the operator of Blue Cross and Blue Shield of Kentucky . In 1994, it sold Raffensperger, Hughes & Co., Inc., Indiana's largest investment bank, to National City Corp. In 1995, The Associated Group acquired Community Mutual Insurance,

344-522: A deal totalling $ 60 billion. In December 2023, The Wall Street Journal reported that merger talks ended. In November 2011, Cigna and TTK Group , an Indian business conglomerate focused on healthcare, formed a joint venture called Cigna TTK to develop a health insurance business in India subject to obtaining government approvals. Anthem Inc. Elevance Health, Inc. is an American health insurance provider. Prior to June 2022, Elevance Health

387-489: A joint operating agreement. In 1985, The two companies merged into Associated Insurance Companies, Inc, , later called, The Associated Group , a holding company , but usage of the name "Anthem" persisted. In 1989, the company purchased American General Insurance Co. for $ 150 million and in 1991, it acquired The Shelby Insurance Co., based in Shelby, Ohio , for $ 125 million. In 1989, The Associated Group founded Acordia,

430-801: A provider of Blue Cross and Blue Shield insurance plans in Ohio with over 1.9 million policy holders), then set up Anthem Blue Cross and Blue Shield . In 1996, The Associated Group changed its name to Anthem Insurance Company . In August 1997, Anthem acquired Blue Cross and Blue Shield of Connecticut . It also sold Acordia to management. In 1999, Anthem acquired Blue Cross and Blue Shield of New Hampshire and Blue Cross and Blue Shield of Colorado and Nevada . The acquisitions made since 1996 added 850,000 policy holders. Among its customer base were 2.4 million PPO and 964,000 HMO enrollees. In 2000, Anthem acquired Blue Cross Blue Shield of Maine . In 2001, In October, Anthem underwent demutualization and became

473-768: A result. In 2015, the American Consumer Satisfaction Index named Cigna as one of the most hated companies in the U.S. Cigna's name returned on the ACSI's most hated list in 2018. In August 2020, the Department of Justice filed a lawsuit against Cigna alleging that the company defrauded Medicare Advantage , Medicare , and Medicaid for $ 1.4B by submitting diagnostic codes for health conditions that patients did not have. In November 2020, investors sued Cigna's CEO and board alleging that they had used "black-ops-style" tactics to "blow up"

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516-754: A transplant for a patient in Sarkisyan's condition would be safe and effective. The California court agreed with Cigna's position that the Sarkisyans’ claims regarding Cigna's decision-making were preempted by federal ERISA law. On April 16, 2009, the United States District Court for the Central District of California dismissed all of the claims against Cigna related to the coverage determination. The UK newspaper Guardian in their Esc and Ctrl videoblog about control of

559-514: The Middle East . CGHB global health plans typically include medical, dental, behavioral and disability, as well as business travel and life components. Expatriates are defined as employees of multinational companies working outside their home country on short or long-term international assignments. CGHB maintains its own, in-house international claims platform, and offers a network of physicians and hospitals for its members (including 550,000 in

602-668: The great Chicago Fire burned for two days, destroyed 2,000 acres, and left 100,000 people in Illinois homeless. INA paid $ 650,000, one of only 51 insurance companies (out of a total of 202) to pay claims in full. Cigna sold the majority of its life insurance operations to Lincoln National Corporation in 1997. In October 2011, Cigna agreed to buy HealthSpring Inc. for $ 3.8 billion to jump-start its business selling Medicare plans from 46,000 Medicare Advantage members to almost 400,000 Medicare Advantage members. The payment would come from an issue of new equity to cover about 20 percent of

645-456: The 2009 Gartner & 1to1 Customer Experience Excellence Award. The awards are given to the companies that "most clearly demonstrate exemplary customer relationship strategy and an unrivaled level of excellence in delivering the customer experience". In January 2010, Cigna received the JD Power award for customer service for all of its call centers for the fourth time in a row. In 2011,

688-524: The California Nurses Association determined that Cigna denies roughly 39.6% of all claims (compared to competitors such as Aetna who denied about 5.9% of all claims in the same time frame). On April 16, 2010, Cigna announced an alliance with Humana group to offer a streamlined Medicare Advantage offering through employer clients for retirees. In November 2023, Reuters reported that Cigna and Humana were in talk to merge, in

731-633: The Connecticut General Life Insurance Company (CG) and INA Corporation (the parent corporation of Insurance Company of North America , the first stock insurance company in America). The company name, Cigna, is a mix of letters from the merging companies, CG and INA. Insurance Company of North America was formed in 1792, while CG was created in 1865 by a special act of the Governor of Connecticut . In October 1871,

774-625: The Internet by corporations, documented the incident with Nataline Sarkisyan and the former vice president of Cigna talking about astroturfing , the practice of creating fake blogs by interested groups, e.g. health insurance companies, to push claims that are profitable for said company into media, e.g. dismissing universal health care. In 2002, it was alleged in violation of the Securities Exchange Act for earnings manipulation. Its common stock price plummeted significantly as

817-612: The PBM process itself through its new IngenioRx unit. Anthem announced that it would enter a 5-year contract with CVS Health . Cigna then announced plans in March 2018 to acquire Express Scripts for $ 58 billion. On November 6, 2017, Gail Koziara Boudreaux was named CEO. In 2018, the company announced a $ 20 million expansion of its headquarters and the signing of a lease in Atlanta for its technology center. In March 2020, Anthem announced

860-468: The U.S. and more than 141,000 outside the U.S.). On February 9, 2005, Cigna elected to adopt in the fourth quarter of 2004 fair value accounting for its stock options in accordance with SFAS No. 123 and to restate prior periods. Cigna spent more than $ 4.4 million from 2005 to 2009 on lobbying to attain legislation that the company favors. This includes $ 720,000 spent in 2009 alone, when it had 20 lobbyists at five firms working on their behalf. In 2008,

903-514: The US Justice Department filed an antitrust suit to block the proposed merger, and a District Court ruling on February 8, 2017, blocked the merger on anticompetitive grounds. That month, Cigna Corp. called off its $ 48 billion merger agreement with Anthem Inc. , with Anthem stating it would "continue to enforce its rights under the merger agreement and remains committed to closing the transaction." After exhausting federal appeals of

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946-514: The acquisition of Beacon Health Options , and independently held behavioral health organization. On February 2, 2021, Anthem announced the acquisition of InnovaCare Health's Puerto Rico subsidiaries including MMM Holdings, LLC (“MMM”) and its Medicare Advantage (MA) plan MMM Healthcare, LLC as well as affiliated companies and Medicaid plan. In November 2021, Anthem announced the acquisition of Integra Managed Care in New York. The acquisition of

989-542: The announcement, Cigna said it planned to create new digital products for its members and for health care providers and to integrate Brighter's technology into existing products and services. Cigna The Cigna Group is an American multinational managed healthcare and insurance company based in Bloomfield, Connecticut . Its insurance subsidiaries are major providers of medical, dental, disability, life and accident insurance and related products and services,

1032-484: The antitrust merger block, the companies turned on each other in Delaware's Court of Chancery. The legal saga came to an end with an August 31, 2020 decision denying both companies claims for compensation from the other for the failed merger. On March 7, 2018, it was announced that Cigna would acquire Express Scripts in a $ 67 billion deal and on August 24, 2018, the shareholders of Cigna and Express Scripts approved

1075-770: The company acquired Simply Healthcare Holdings, a Medicaid and Medicare managed care company based in Florida . In June 2015, Anthem made an offer to acquire Cigna for more than $ 54 billion in cash and stock. In February 2017, United States district court Judge Amy Berman Jackson blocked the Cigna merger on grounds of anti-competitive practices . On February 14, Cigna called off its merger agreement with Anthem. In October 2017, Anthem announced that it would not renew its pharmacy benefit management (PBM) relationship with Express Scripts saying it had been overcharged $ 3 billion and that instead, Anthem would eventually handle

1118-533: The company agreed with the Health Care Service Corporation (HCSC) to sell Cigna Group's Medicare Advantage, Cigna Supplemental Benefits, Medicare Part D and CareAllies businesses. The total value of the transaction is about $ 3.7 billion. The deal also included a four-year service agreement under which Evernorth Health Services, a subsidiary of Cigna Group, will continue to provide pharmacy benefits to Medicare. With all necessary approvals,

1161-487: The company launched Brighter PRO, a dental benefit plan for self-funding companies. Companies use self-insured preferred-provider (PPO) dental plans, with access to an online platform to search for local providers, compare, and select a dentist. As of 2017, three of the largest dental insurers in the United States utilize Brighter products, through the company's licensing agreements with Cigna, Delta Dental, and Aetna. In 2015, Cigna began licensing Brighter's platform to power

1204-624: The company ranked 20th on the 2022 Fortune 500 . In 2023, the company’s seat in Forbes Global 2000 was 78. In 1946, Anthem began in Indianapolis, Indiana , as Mutual Hospital Insurance Inc. and Mutual Medical Insurance Inc. The companies grew significantly, controlling 80% of the medical insurance market in Indiana by the 1970s. In 1972, The two firms, then known as Blue Cross of Indiana and Blue Shield of Indiana, entered into

1247-472: The company’s doctors never had to open a file or conduct any in-depth review. They simply denied the claims in bulk with an electronic signature." The speed with which denials were placed was termed internally as "click and close." In December 2007, Cigna refused to pay for a liver transplant of a California teenage girl, Nataline Sarkisyan , coming under scrutiny as a result. There was a liver ready and waiting to be transplanted and doctors estimated she had

1290-610: The deal will be completed in the first quarter of 2025. Cigna Global Health Benefits is a business unit within Cigna. The company is headquartered in Wilmington, Delaware , close to Philadelphia . Additional Cigna Global Health Benefits operations are located in Visalia, California , and Greenock , Scotland and Shanghai , China and Antwerp , Belgium . Sales offices are located in North America , Europe , Asia and

1333-887: The deal. In June 2020, Cigna formed a strategic alliance with Priority Health to make comprehensive health care coverage more affordable and accessible to Michigan employers and customers. In September 2020, Cigna rebranded its health services portfolio under the name Evernorth , which included Express Scripts, Accredo, and eviCore . In October 2020, it was announced that Cigna and Envision Healthcare had renewed their agreement to include Envision's clinicians as in-network providers for Cigna's members. In 2021, Molina Healthcare acquired Cigna's Medicaid contracts in Texas for US$ 60 million. On February 13, 2023, Cigna renamed its holding company The Cigna Group, its health benefits provider business unit Cigna Healthcare, and its Evernorth business unit Evernorth Health Services. In January 2024,

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1376-522: The group health and life businesses of John Hancock Financial for $ 86.7 million. With this acquisition, WellPoint expanded its presence into Michigan , Texas , and the mid-Atlantic, and gained a unit that concentrated on serving the needs of large employers. In 2000, WellPoint acquired PrecisionRx, a mail service pharmacy fulfillment center in Texas. In 2001, WellPoint offered to acquire CareFirst BlueCross BlueShield for $ 1.37 billion, including $ 119 million in bonuses to Carefirst executives. In 2003,

1419-592: The head of Cigna's public relations, Wendell Potter , resigned, becoming a whistleblower who gave testimony in 2009 to the U.S. Senate Committee on Commerce, Science and Transportation in favor of reform of the health care industry. In 2023, Cigna was criticized for allowing company doctors to reject claims even if they had not opened the patient file. The company was found to be using a system, "PXDX," that according to Propublica, "saved money in two ways. It allowed Cigna to begin turning down claims that it had once paid. And it made it cheaper to turn down claims, because

1462-474: The leading radiology benefit management company. In January 2008, Leslie Margolin became the president of California operations. She resigned in July 2010. In 2008, WellPoint acquired Resolution Health, a firm that analyzes patient history for potential medical problems such as adverse drug interactions. In 2009, WellPoint acquired DeCare Dental, a dental insurance firm. In 2011, WellPoint acquired CareMore,

1505-468: The majority of which are offered through employers and other groups (e.g., governmental and non-governmental organizations, unions and associations). Cigna is incorporated in Delaware . The company ranked #15 in the 2023 Fortune 500 list of the largest U.S. corporations by total revenue and in the 2023 Forbes Global 2000 ranking the company took 68th place. Cigna was formed by the 1982 merger of

1548-878: The myCigna website and mobile app. The licensing agreement includes profiles of in-network providers, estimated copays, and online appointment scheduling. Delta Dental added Brighter's appointment scheduling software, Brighter Schedule, to its mobile application in March 2017. Online scheduling was extended to DeltaDental.com in July 2017. In August 2017, Aetna announced that it would be launching an updated experience on its Aetna Navigator site in January 2018. The new experience will include all of its dental customers and feature Brighter's entire suite of member engagement tools. Brighter secured about $ 49 million in investments, with backing from General Catalyst, Mayfield Fund , Benchmark , DAG Ventures , and Tenaya Capital . In December 2017, Cigna announced that it had acquired Brighter. In

1591-468: The offer was rejected by the Maryland insurance commissioner. In March 2001, WellPoint acquired Rush Prudential Health Plans, a Chicago provider, for $ 204 million. In March 2001, WellPoint acquired Cerulean Companies, the parent company of Blue Cross Blue Shield of Georgia . In 2002, WellPoint acquired RightChoice Managed Care, a Missouri-based company that ran Blue Cross and Blue Shield for part of

1634-403: The potential merger with Anthem in 2017. One pension fund accused Cigna CEO David Cordani of seeking to poison the deal after he had failed to secure the top post in the resulting company. The fund claimed he had utilized lawyers and public relations specialists to set up a "Trojan Horse" campaign. The merger would have produced the largest U.S. health insurer in 2017. Cigna received gold in

1677-465: The state, for $ 1.5 billion. RightChoice also owned provider network company HealthLink. WellPoint also acquired MethodistCare of Houston, Texas and HealthLink. In 2003, WellPoint acquired Golden West Dental and Vision of Camarillo, California , and Cobalt, including Blue Cross and Blue Shield United of Wisconsin . In November 2004, Wellpoint, Inc. was formed by the merger of Anthem Insurance Company and WellPoint Health Networks Inc. The merger

1720-400: The value, with the rest funded by additional cash and debt. In 2013, Cigna operated in 30 countries, had approximately 35,800 employees and managed around US$ 53.734 billion in assets. In June 2015, U.S. health insurer Anthem Inc. announced that it would acquire Cigna for $ 47 billion in cash and stock. Anthem confirmed it had reached a deal to buy Cigna on July 24, 2015. On July 21, 2016,

1763-518: Was founded with the consolidation of Blue Cross of Northern California (established in 1936) and Blue Cross of Southern California (established in 1937). In 1992, WellPoint was formed to operate Blue Cross of California's managed care business. In January 1993, Blue Cross of California spun off its managed care business into a publicly traded entity, WellPoint Health Networks Inc. Blue Cross of California retained an 80% interest and voting control. In 1996, Blue Cross of California restructured to

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1806-657: Was named Anthem, Inc . The company's services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Anthem Blue Cross in California , Wellpoint, and Carelon. It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association . As of 2022, the company had 46.8 million members within its affiliated companies' health plans. Based on its 2021 revenues,

1849-490: Was structured as Anthem acquiring WellPoint Health Networks and renaming itself WellPoint, Inc. WellPoint continued to use 'Anthem' as the brand name under which it operated. It sold its Blue Cross and Blue Shield products in 11 states. In 2005, WellPoint acquired Alexandria, Virginia –based Lumenos, a provider of consumer-driven health care , for $ 185 million. Lumenos was the pioneer and market leader in consumer-driven health plans. In December, WellPoint acquired WellChoice,

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