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Defense Integrated Military Human Resources System

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The Defense Integrated Military Human Resources System was an enterprise program of the Business Transformation Agency 's Defense Business Systems Acquisition Executive, within the United States Department of Defense (DoD). As the largest enterprise resource planning program ever implemented for human resources, DIMHRS (pronounced dime-ers) was to subsume or replace over 90 legacy systems. The first phase of DIMHRS was expected to roll out first to the U.S. Army in 2009 and bring all payroll and personnel functions for the Army into one integrated web-based system. The U.S. Air Force , United States Navy and the Marines were expected to roll out in that order after the Army had implemented it. On January 16, 2009, the Deputy Secretary of Defense issued a memorandum directing the Military Departments (MILDEPS) and the Defense Finance Accounting Service (DFAS), to confirm the "core" enterprise requirements of the capability at that time. Once, confirmed, the BTA was to transition the solution to the individual MILDEPS to build out and deploy their own required personnel and pay solutions using the "core" to the maximum extent possible..(Memorandum, Deputy Secretary of Defense, January 16, 2009, Subject: Acquisition Decision Memorandum for the Defense Integrated Military Human Resources System). The solution was transitioned to the MILDEPS on September 30, 2009. After numerous delays, technical problems, and other issues, in February 2010, the DoD completed the transition of the program, after 11 years and $ 850 million. (DoD: Integrated pay system is not total loss, 15 March 2010, Air Force Times)

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50-439: "In late 1995, the Under Secretary of Defense for Personnel and Readiness , the USD Comptroller , and the Assistant Secretary of Defense Command, Control, Communications, and Intelligence asked the USD for Acquisition and Technology to convene a Defense Science Board Task Force on Military Personnel Information Management to advise the Secretary of Defense on the best strategy for supporting military personnel and pay functions. In

100-645: A $ 281 million contract. In September 2005, An Office of the Secretary of Defense review of the program found the validated the objectives of the program and found the DIMHRS system to be a viable solution to meet these objectives with additional development and supported by a restructuring of the program acquisition. In October 2005, the DoD's newly formed Business Transformation Agency acquired responsibility for DIMHRS as well as 17 other DoD business system programs. DIMHRS

150-519: A Service member to view and update his/her record of service. Each member would have been able to view and update their designated personal information without assistance from a personnel/pay specialist. Self-service items that were set to be available through DIMHRS would have been categorized as being either personnel or pay related. Joint System Helps Joint Commands: Leadership would have had real-time information to track troops regardless of location or Service branch. A joint system would have given

200-430: A deliberate process of Logistics Support Analysis will be used to identify tasks within each logistics support element. The most widely accepted list of ILS activities include: Decisions are documented in a life cycle sustainment plan (LCSP), a Supportability Strategy, or (most commonly) an Integrated Logistics Support Plan (ILSP). ILS planning activities coincide with development of the system acquisition strategy, and

250-546: A meeting from NGIT developers, "you guys (Army SMEs) just don't know how to properly manage people..." 4. DoD lack of efficient requirements communication to the Army. - Although DoD has taken steps to improve its communication of DIMHRS requirements to the Army, the Army continued to have concerns, including a lack of (1) assurance that Army requirements are covered in DIMHRS and (2) timely access to summary information on system requirements changes. Without effective communication,

300-447: A myriad of data elements that in many cases did not match similar fields in different systems. The problem was further compounded when data updates fell out of sync due to this exact problem. 2. The failure of properly documenting program specifications. - Fault for this lies on everyone involved in the program with the Army's incredibly intricate processes being generalize too much and the contractor unable or unwilling to make changes to

350-790: A report published in August 1996, the Task Force concluded that the Department of Defense’s ( DoD ) multiple Service-unique military personnel and pay systems caused significant functional shortcomings (particularly in the joint arena) and excessive development and maintenance costs. Their central recommendation was that," “...the DoD should move to a single all-Service and all-component, fully integrated personnel and pay system, with common core software...”. Development and Integration efforts began in September 2003 when DoD awarded Northrop Grumman

400-659: A total force capability. At that time the Army and Air Force were still working over possible use of the system in the future, but the DOD (Department of Defense) announced that the Navy and the Marine Corps will not be required to implement it. The Army DIMHRS project was eventually shelved as the Army moved on to the Integrated Personnel and Pay System - Army (IPPS-A) using the transitioned solution to handle many of

450-533: Is a high-ranking civilian position in the Office of the Secretary of Defense (OSD) within the United States Department of Defense responsible for advising the secretary and deputy secretary of defense on recruitment , career development , pay and benefits, and oversight of the state of military readiness. The under secretary is appointed from civilian life by the president and confirmed by

500-547: Is a technique introduced by the US Army to ensure that the supportability of an equipment item is considered during its design and development. The technique was adopted by the UK MoD in 1993 and made compulsory for the procurement of the majority of MOD equipment. The ILS management process facilitates specification, design, development, acquisition, test, fielding, and support of systems. Maintenance planning begins early in

550-458: Is a technology in the system engineering to lower a product life cycle cost and decrease demand for logistics by the maintenance system optimization to ease the product support . Although originally developed for military purposes, it is also widely used in commercial customer service organisations. In general, ILS plans and directs the identification and development of logistics support and system requirements for military systems, with

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600-687: Is delegated full power and authority to act for the USD(P&;R) and exercise the powers of the USD(P&R) on any and all matters that the USD(P&R) is authorized to act, except in those areas where delegation of the USD(P&R) authority is otherwise restricted by higher authority or prohibited by law. Established as the Deputy Under Secretary of Defense (Personnel and Readiness) by the National Defense Authorization Act for FY 2002 (P.L. 107-107) ,

650-503: Is required to perform the support functions, except that equipment which is an integral part of the system. Support equipment categories include: This also encompasses planning and acquisition of logistic support for this equipment. Manpower and personnel involves identification and acquisition of personnel with skills and grades required to operate and maintain a system over its lifetime. Manpower requirements are developed and personnel assignments are made to meet support demands throughout

700-468: Is the integrated planning and action of a number of disciplines in concert with one another to assure system availability. The planning of each element of ILS is ideally developed in coordination with the system engineering effort and with each other. Tradeoffs may be required between elements in order to acquire a system that is: affordable (lowest life cycle cost), operable, supportable, sustainable, transportable, and environmentally sound. In some cases,

750-478: Is used in the development of repair manuals, maintenance manuals, user manuals, and other documents that are used to operate or support the system. Technical data includes, but may not be limited to: Computer Resources Support includes the facilities, hardware, software, documentation, manpower, and personnel needed to operate and support computer systems and the software within those systems. Computer resources include both stand-alone and embedded systems. This element

800-479: Is usually planned, developed, implemented, and monitored by a Computer Resources Working Group (CRWG) or Computer Resources Integrated Product Team (CR-IPT) that documents the approach and tracks progress via a Computer Resources Life-Cycle Management Plan (CRLCMP). Developers will need to ensure that planning actions and strategies contained in the ILSP and CRLCMP are complementary and that computer resources support for

850-531: The MCTFS . Integrated System: Once a Service member is moved to active duty, the personnel data and payroll data would have been integrated, so with a status change, the Service member would have been given the benefits and pay that they should have. Currently the Marine Corps is the only service with this capability via the MCTFS . Self-Service: The self-service functionality within DIMHRS would have enabled

900-639: The Senate to serve at the pleasure of the President. Ashish Vazirani is the current acting under secretary of defense for personnel and readiness, serving since 8 September 2023. Additionally, he exercises day-to-day supervision of the Department of Defense Education Activity and the Defense Commissary Agency. The previous most recent under secretary was Gil Cisneros , who served from 24 August 2021 to 8 September 2023. The Office of

950-503: The ASD/AIA ILS Guide. It is considered common practice within some industries - primarily Defence - for ILS practitioners to take a leave of absence to undertake an ILS Sabbatical ; furthering their knowledge of the logistics engineering disciplines. ILS Sabbaticals are normally taken in developing nations - allowing the practitioner an insight into sustainment practices in an environment of limited materiel resources. ILS

1000-414: The Army has difficulty performing the gap analyses needed to determine which business processes to develop or adjust as it prepares for deployment of DIMHRS. If the Army does not have system information in time to adjust its business processes, the Army may not be prepared to deploy the system or may deploy it prematurely, which could affect servicemembers’ pay. DOD's efforts to improve its communications with

1050-455: The Army may not be prepared to deploy the system when scheduled, and DOD may deliver a system that will require extensive and expensive investments. In a recent development, announced 25 Nov 2008, the IOC date of 1 Mar 2009 has been officially rescinded. No new IOC date has been announced. As of May 2009 the determination from the Department of Defense is that DIMHRS will no longer be implemented as

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1100-500: The Army regarding the DIMHRS program's system capabilities does not include clearly defining and documenting a process that maintains effective communications of the differences between DIMHRS's capabilities and Army requirements. DOD has committed the Army to deploy DIMHRS in March 2009 as a result of postponing its October 2008 date. However, without DOD establishing a clearly defined process for maintaining effective, timely communications,

1150-412: The Army that DIMHRS may not meet their requirements and outlining problems with its design and implementation. DoD planned for the Army to deploy DIMHRS and has postponed deployment four times with deployment then scheduled for March 2009. Several problems were encountered during the development process. 1. The conversion of Army data into DIMHRS (PeopleSoft) fields - Years of "home-grown" systems built up

1200-418: The Army, Air Force, Navy and Marine Corps to have one record in DIMHRS that would follow them should they change services or components of Service throughout their career. This feature was to make it easier to move from one Service to another, and for a seamless transition for Reserve personnel and National Guard members to move to active duty. Currently only the Marine Corps has a system with this capability via

1250-718: The Defense Travel Management Office. The USD(P&R) is also responsible for training, health affairs, National Guard and Reserve affairs, personnel requirements for weapons support, and military and civilian family matters, subject to the authority of the Secretary of Defense. Through the Deputy Assistant Secretary of Defense for Military Personnel Policy, the United States Military Entrance Processing Command also reports to

1300-498: The Department of Defense. This one was not. I would say that what we've gotten for a half billion dollars is an unpronounceable acronym." Over 100 systems across DOD had been scheduled to be replaced with the implementation of DIMHRS. This table represents the systems that would have been subsumed by DIMHRS if it had been fully implemented. Under Secretary of Defense for Personnel and Readiness The under secretary of defense for personnel and readiness , or USD (P&R)

1350-459: The DoD more ability to deploy resources where they were most needed because they would have been working with real-time information. DIMHRS was being developed through the use of a commercial-off-the-shelf (or COTS) based enterprise system. The DoD procured PeopleSoft as the COTS solution to provide the basic database software for DIMHRS. The DIMHRS Enterprise Program Management Office (EPMO) under

1400-616: The Office of the Under Secretary of Defense for Personnel and Readiness, the Services, Defense Manpower and Data Center (DMDC) and Defense Finance and Accounting Service (DFAS) representatives regarding data and deployment information, as well as coordinate program operations, cost, business, integrated logistics support , system engineering, testing and training. The deployment schedule will be solidified once Northrop Grumman provides

1450-511: The Service member's own human resource information. Service members would be able to update information, record direct deposit choices and request other personnel and pay actions directly online via the Internet rather than having to go stand in line at the personnel office on their local base. There were four key features that DIMHRS was supposed to bring to military human resource management: One Record of Service: For each Service member in

1500-535: The USD(P&R). Officials reporting to the USD (P&R) include: The annual budget for the USD (P&R) is contained in the Office of the Secretary of Defense's (OSD) budget, under the Defense-Wide Operation and Maintenance (O&M) account. The Principal Deputy Under Secretary of Defense for Personnel and Readiness (PDUSD(P&R)) is the Under Secretary's chief staff assistant. PDUSD (P&R)

1550-556: The Under Secretary of Defense for Personnel and Readiness (OUSD(P&R)) is the principal staff element for the Department of Defense for all human resources, human capital development, and personnel logistics matters. The USD(P&R) has oversight of the Defense Commissary Agency , Department of Defense Education Activity , Defense Human Resources Activity , the Military Health System , and

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1600-598: The Under Secretary. With the rank of Under Secretary , the USD(P&R) is a Level III position within the Executive Schedule . Since January 2010, the annual rate of pay for Level III is $ 165,300. The position was first mandated by the National Defense Authorization Act for Fiscal Year 1994 (P.L. 103-160), signed by President Clinton on 30 November 1993. Defense Directive 5124.2, passed 17 March 1994, officially established

1650-581: The acquisition process with development of the maintenance concept. It is conducted to evolve and establish requirements and tasks to be accomplished for achieving, restoring, and maintaining the operational capability for the life of the system. Maintenance planning also involves Level Of Repair Analysis (LORA) as a function of the system acquisition process. Maintenance planning will: Supply support encompasses all management actions, procedures, and techniques used to determine requirements to: Support and test equipment includes all equipment, mobile and fixed, that

1700-575: The details associated with movement of the system in its shipping configuration to the ultimate destination via transportation modes and networks available and authorized for use. It further encompasses establishment of critical engineering design parameters and constraints (e.g., width, length, height, component and system rating, and weight) that must be considered during system development. Customs requirements, air shipping requirements, rail shipping requirements, container considerations, special movement precautions, mobility, and transportation asset impact of

1750-469: The goal of creating systems that last longer and require less support, thereby reducing costs and increasing return on investments . ILS therefore addresses these aspects of supportability not only during acquisition, but also throughout the operational life cycle of the system. The impact of ILS is often measured in terms of metrics such as reliability , availability , maintainability and testability ( RAMT ), and sometimes System Safety (RAMS). ILS

1800-594: The length of time they may be away for a deployment away from assigned duty stations, and for establishing systems for reporting tracking deployments. When created in 1993, the USD(P&R) assumed authority primarily over three DoD offices: the Assistant Secretary of Defense for Health Affairs , Assistant Secretary of Defense for Reserve Affairs , and Assistant Secretary of Defense for Force Management Policy . The ASD(FMP) has since been abolished, its responsibilities assumed by other officials reporting to

1850-549: The life cycle of the system. Manpower requirements are based on related ILS elements and other considerations. Human factors engineering (HFE) or behavioral research is frequently applied to ensure a good man-machine interface. Manpower requirements are predicated on accomplishing the logistics support mission in the most efficient and economical way. This element includes requirements during the planning and decision process to optimize numbers, skills, and positions. This area considers: Training and training devices support encompasses

1900-527: The need for new construction as well as modifications to existing facilities. It also includes studies to define and establish impacts on life cycle cost, funding requirements, facility locations and improvements, space requirements, environmental impacts, duration or frequency of use, safety and health standards requirements, and security restrictions. Also included are any utility requirements, for both fixed and mobile facilities, with emphasis on limiting requirements of scarce or unique resources. Design interface

1950-644: The operational software, and ATE software, support software, is available where and when needed. This element includes resources and procedures to ensure that all equipment and support items are preserved, packaged, packed, marked, handled, transported, and stored properly for short- and long-term requirements. It includes material-handling equipment and packaging, handling and storage requirements, and pre-positioning of material and parts. It also includes preservation and packaging level requirements and storage requirements (for example, sensitive, proprietary, and controlled items). This element includes planning and programming

2000-449: The overall PeopleSoft platform. 3. The requirement to keep the "PeopleSoft" backend system as unchanged as possible. - This began a struggle of trying to make the system conform to normal military business processes and military business processes modified to meet a commercial application's built-in procedures. Simple concepts, such as personnel movement became a challenge to replicate using PeopleSoft built-in procedures. A comment during

2050-497: The oversight and direction of the Business Transformation Agency (BTA) will oversee the developer implementor, Northrop Grumman Information Technology , through the key phases of the DIMHRS lifecycle , to include: design and build, system development and demonstration, developmental test and evaluation, operational test and evaluation, fielding decision, deployment and training. EPMO will work closely with

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2100-586: The personnel management programs that were slated for management under DIMHRS. In February 2010 Secretary of Defense Robert Gates and Chairman of the Joint Chiefs of Staff Michael Mullen announced the cancellation of the program following successful transition of the technical solution to each of the MILDEPS. Said Mullen, "This program has been a disaster." Added Gates, "Many of the programs that I have made decisions to cut have been controversial within

2150-553: The position, incorporating the functions of the Assistant Secretary of Defense(Force Management and Personnel) and authorizing authority over the Assistant Secretary of Defense for Reserve Affairs and the Assistant Secretary of Defense for Health Affairs . Since the National Defense Authorization Act for Fiscal Year 2000 was signed on 5 October 1999, the Under Secretary has been responsible for establishing standards on deployment of units away from assigned duty stations,

2200-504: The post took over the duties of the Assistant Secretary of Defense for Force Management Policy , which was then abolished. The DUSD(P&R) was re-designated Principal Deputy Under Secretary of Defense (Personnel and Readiness) , or PDUSD(P&R) in July 2003 by DoD Directive 5124.8. As of 2012, the position again holds the rank of Principal Deputy Under Secretary. Integrated logistics support Integrated logistics support ( ILS )

2250-450: The processes, procedures, techniques, training devices, and equipment used to train personnel to operate and support a system. This element defines qualitative and quantitative requirements for the training of operating and support personnel throughout the life cycle of the system. It includes requirements for: Embedded training devices, features, and components are designed and built into a specific system to provide training or assistance in

2300-418: The program will be tailored accordingly. A properly executed ILS strategy will ensure that the requirements for each of the elements of ILS are properly planned, resourced, and implemented. These actions will enable the system to achieve the operational readiness levels required by the warfighter at the time of fielding and throughout the life cycle. ILS can be also used for civilian projects, as highlighted by

2350-548: The program's implementation plan. Under the current roll out strategy, the Army is the first to implement DIMHRS, followed by the Air Force, Navy and Marines. Once fully implemented, DIMHRS will provide a comprehensive, integrated military personnel and pay system to all Services and their Components within DoD. In September 2008 the General Accounting Office (GAO) released a report identifying concerns by

2400-489: The shipping mode or the contract shipper must be carefully assessed. PHS&T planning must consider: The Facilities logistics element is composed of a variety of planning activities, all of which are directed toward ensuring that all required permanent or semi-permanent operating and support facilities (for instance, training, field and depot maintenance, storage, operational, and testing) are available concurrently with system fielding. Planning must be comprehensive and include

2450-520: The use of the system. (One example of this is the HELP files of many software programs.) The design, development, delivery, installation, and logistic support of required embedded training features, mockups, simulators, and training aids are also included. Technical Data and Technical Publications consists of scientific or technical information necessary to translate system requirements into discrete engineering and logistic support documentation. Technical data

2500-539: Was being designed to provide more accurate and timely pay. In DIMHRS, personnel changes would automatically update pay information in a single integrated system. Rather than separate systems performing two functions (as is currently the case for all services except the Marine Corps), a personnel change would trigger a series of automatic payroll changes based on the rules of each Service. DIMHRS would also provide more self-service features to monitor and take control of

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