Instant messaging ( IM ) technology is a type of synchronous computer-mediated communication involving the immediate ( real-time ) transmission of messages between two or more parties over the Internet or another computer network . Originally involving simple text message exchanges, modern IM applications and services (also called "social messengers", "messaging apps", "chat apps" or "chat clients") tend to also feature the exchange of multimedia, emojis , file transfer , VoIP (voice calling) , and video chat capabilities.
126-411: MSN Messenger (also known colloquially simply as MSN ), later rebranded as Windows Live Messenger , was a cross-platform instant-messaging client developed by Microsoft . It connected to the now-discontinued Microsoft Messenger service and, in later versions, was compatible with Yahoo! Messenger and Facebook Messenger . The service was discontinued in 2013 and was replaced by Skype . The client
252-521: A microphone , videotelephony using webcams , file transfer, location sharing, image and video transfer, voice notes, and other features. IM is conducted over the Internet or other types of networks (see also LAN messenger ). Depending on the IM protocol, the technical architecture can be peer-to-peer (direct point-to-point transmission) or client–server (when all clients have to first connect to
378-464: A CIM provides the advantage of being inexpensive to implement and has little need for investing in new hardware or server software. IM is increasingly becoming a feature of enterprise software rather than a stand-alone application. Instant messaging has proven to be similar to personal computers, email, and the World Wide Web , in that its adoption for use as a business communications medium
504-506: A buffer overflow bug in AIM, which causes it to execute a bit of machine code sent by the server. When this code runs, it determines if the client is AIM and sends a message back to verify the client. Since then, the software has only allowed connections to its own service, requiring a Windows Live ID ( .NET Passport at that time) account to connect. Microsoft released the first major update, version 2.0 (2.0.0083), on November 16, 1999. It included
630-424: A chat, including games like Tetris and Blackjack . Discord features multiple games built inside the "activities" tab in voice channels . A relatively new feature to the world of instant messaging, peer-to-peer payments are available to do both financial tasks on top of communication. The lack of a service fee also makes these advantageous to financial applications. IM services such as Facebook Messenger and
756-480: A component of their overall platform, such as Facebook 's Facebook Messenger , who also own WhatsApp . Others have a direct IM function as an additional adjunct component of their social networking platforms , like Instagram , Reddit , Tumblr , TikTok , Clubhouse and Twitter ; this also includes for example dating websites , such as OkCupid or Plenty of Fish , and online gaming chat platforms. Private chat allows private conversation with another person or
882-578: A contact list also known as a "buddy list" or "friend list") or in chat rooms , and can be standalone apps or integrated into a wider social media platform, or in a website where it can for instance be used for conversational commerce . Originally the term "instant messaging" was distinguished from " text messaging " by being run on a computer network instead of a cellular/mobile network, being able to write longer messages, real-time communication, presence ("status"), and being free (only cost of access instead of per SMS message sent). Instant messaging
1008-528: A contact or start conversations. Additionally, a new Voice Clips feature allowed users to hold down F2 and record a message for a maximum of 15 seconds and send it to the recipient. The window for conversations was changed slightly with an added video button. This version also introduced the Windows Installer for its auto-update feature. As part of Microsoft's Windows Live effort, which rebranded many existing MSN services and programs, MSN Messenger
1134-806: A day on Slack, which is about 67% more time than they spend using email . Instant messaging is implemented in many video-conferencing tools. A study of chat use during work-related videoconferencing found that chat during meetings allows participants to communicate without interrupting the meeting, plan action around common resources, and enables greater inclusion. The study also found that chat can cause distractions and information asymmetries between participants. Users sometimes make use of internet slang or text speak to abbreviate common words or expressions to quicken conversations or reduce keystrokes. The language has become widespread, with well-known expressions such as ' lol ' translated over to face-to-face language. Emotions are often expressed in shorthand, such as
1260-559: A free version of Microsoft Teams became available after years as a component of an Office 365 subscription. Teams inherited the Microsoft accounts architecture, allowing users to invite contacts from the discontinued services, MSN Messenger and Skype . Before the product was renamed Windows Live Messenger, it was named "MSN Messenger" from 1999 to 2006. During that time, Microsoft released seven major versions as follows. The first version of MSN Messenger Service, version 1.0 (1.0.0863),
1386-439: A group. The privacy aspect can also be enhanced in a number of ways such as end to end encryption by default. Public and group chat features allow users to communicate with multiple people at a time. Many major IM services and applications offer a call feature for user-to-user voice calls, conference calls, and voice messages. The call functionality is useful for professionals who utilize the application for work purposes and as
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#17327803730011512-412: A hands-free method. Videotelephony using a webcam is also possible by some. Some IM applications include in-app games for entertainment. Yahoo! Messenger for example introduced these where users could play a game and viewed by friends in real-time. MSN Messenger featured a number of playable games within the interface. Facebook's Messenger has had a built in option to play games with people in
1638-420: A history going back to 1902 and had already become well-established in newsrooms and elsewhere by 1920. In reusing them, economy was certainly a consideration, but psychology and the rule of least surprise mattered as well; teleprinters provided a point of interface with the system that was familiar to many engineers and users. The widespread adoption of video-display terminals (VDTs) in the mid-1970s ushered in
1764-408: A job to a batch machine involved first preparing a deck of punched cards that described a program and its dataset. The program cards were not punched on the computer itself but on keypunches , specialized, typewriter-like machines that were notoriously bulky, unforgiving, and prone to mechanical failure. The software interface was similarly unforgiving, with very strict syntaxes designed to be parsed by
1890-565: A machine in the way which produces the desired result (i.e. maximum usability ). This generally means that the operator needs to provide minimal input to achieve the desired output, and also that the machine minimizes undesired outputs to the user. User interfaces are composed of one or more layers, including a human–machine interface ( HMI ) that typically interfaces machines with physical input hardware (such as keyboards, mice, or game pads) and output hardware (such as computer monitors , speakers, and printers ). A device that implements an HMI
2016-439: A new Photo Sharing utility that allows contacts to quickly and easily browse photos together, and a "What's New" section at the bottom of the contact list to outline recent contact updates. Display pictures have been moved over to the left side of conversation windows, and new colorful borders appear around display pictures to display the current status of that contact. Milestone 3 is the first version of Windows Live Messenger to use
2142-1047: A new platform called Microsoft Office Live Communications Server , and released Office Communications Server 2007 in October 2007. Oracle Corporation also jumped into the market with its Oracle Beehive unified collaboration software. Both IBM Lotus and Microsoft have introduced federation between their EIM systems and some of the public IM networks so that employees may use one interface to both their internal EIM system and their contacts on AOL, MSN, and Yahoo. As of 2010, leading EIM platforms include IBM Lotus Sametime , Microsoft Office Communications Server , Jabber XCP and Cisco Unified Presence. Industry-focused EIM platforms such as Reuters Messaging and Bloomberg Messaging also provide IM abilities to financial services companies. Crackers (malicious or black hat hackers) have consistently used IM networks as vectors for delivering phishing attempts, drive-by URLs , and virus-laden file attachments, with over 1100 discrete attacks listed by
2268-410: A notable new example of traditional IM originally designed for desktops. Most IM protocols are proprietary and are not designed to be interoperable with others, meaning that many IM networks have been incompatible and users have been unable to reach users on other networks. As of 2024, fragmentation of IM services means that a typical user is likely to have to use more networks than ever, including
2394-464: A public beta of Windows Live Messenger Wave 4 was released as part of the new Windows Live Essentials beta. A "beta refresh" of Windows Live Messenger Wave 4 was released on August 17, 2010, as part of an upgraded Windows Live Essentials beta. The final version of Windows Live Messenger 2011 (Wave 4) was released on September 30, 2010. On the same date, a version of Windows Live Messenger for Zune HD also became available. On June 14, 2012, Microsoft made
2520-438: A relatively heavy mnemonic load on the user, requiring a serious investment of effort and learning time to master. The earliest command-line systems combined teleprinters with computers, adapting a mature technology that had proven effective for mediating the transfer of information over wires between human beings. Teleprinters had originally been invented as devices for automatic telegraph transmission and reception; they had
2646-453: A removal of the custom sign-in sound feature however it is still possible to select a sound for other individuals, as well as changes to how the background image chosen is applied to the conversation windows. This build also included over 200 bug fixes including the "Custom Emoticon Bug" and saving of pictures when using the Photo sharing feature. On January 7, 2009, the same build was released as
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#17327803730012772-434: A reported 100 million users of instant messaging in 2001. As of 2003, AIM was the globally most popular instant messenger with 195 million users and exchanges of 1.6 billion messages daily. By 2006, AIM controlled 52 percent of the instant messaging market, but rapidly declined shortly thereafter as the company struggled to compete with other services. Instant messaging integrated in other services started picking up pace in
2898-573: A result on magnetic tape or generate some data cards to be used in a later computation. The turnaround time for a single job often spanned entire days. If one was very lucky, it might be hours; there was no real-time response. But there were worse fates than the card queue; some computers required an even more tedious and error-prone process of toggling in programs in binary code using console switches. The very earliest machines had to be partly rewired to incorporate program logic into themselves, using devices known as plugboards . Early batch systems gave
3024-621: A revamped interface which brings the "What's new" section of Windows Live to the new "social pane", similar to the way a social networking site presents updates. Among the new features are tabbed conversations, a redesign of the old emoticons, integration of Bing results, built-in video message support, HD video chat, in-line commenting of social updates, a new social photo viewer that supports commenting (for Facebook and SkyDrive photos), badges support, synchronized status updates, availability by categories, as well as integration with Facebook chat . However, several features had also been removed from
3150-509: A rotating advertising banner and the ability to customize the appearance of the chat window. It came as an install option for Windows Me . This version was followed the next year by version 3.0 (3.0.0080), which was released May 29, 2000. It included file transfers and PC-to-PC and PC-to-phone audio capabilities with Net2Phone and Callserve, two of the larger VoIP providers. Along with the release of Windows XP came version 4.6 of MSN Messenger, on October 23, 2001. It included major changes to
3276-497: A security problem, all users of versions 8.1 and newer need to update to the latest version, 14.0.8089. The mandatory upgrade requirement would be fully phased in by late October 2009 and began on September 15, 2009. The first beta of Windows Live Messenger 8.5, Beta 1, was released on May 31, 2007. An update was released on June 21, 2007, to test updates being installed by Microsoft Update . This version required Windows XP SP2, compared to previous versions requiring Windows XP SP1. It
3402-522: A security vulnerability in versions of Messenger older than 8.1, that the released fix would resolve. This led to an auto-update being released to all older versions. Versions running on Windows 2000 and below were required to update to a new version of MSN Messenger 7.0, and versions running on Windows XP and above were required to update to Windows Live Messenger 8.1. On August 27, 2009, the Windows Live Messenger blog posted that due to
3528-416: A separately installed piece of software, or a browser-based client. They are normally centralised networks run by the servers of the platform's operators, unlike peer-to-peer protocols like XMPP . These usually only work within the same IM network, although some allow limited function with other services (see #Interoperability ). Third party client software applications exist that will connect with most of
3654-602: A type of graphical user interface (GUI), albeit much more primitive than the later Unix , Windows and Macintosh based GUI IM software. OLMs were what Q-Link called "Plus Services" meaning they charged an extra per-minute fee on top of the monthly Q-Link access costs. Development of the Internet Relay Chat (IRC) protocol began in 1989, and this would become the Internet's first widespread instant messaging standard. Modern, Internet-wide, GUI -based messaging clients as they are known today, began to take off in
3780-797: A unified standard. In 2022, the European Union passed the Digital Markets Act , which largely came into effect in early 2023. Among other things, the legislation mandates certain interoperability between the largest IM platforms in use in Europe. As a result, in March 2024, Meta Platforms opened up its WhatsApp and Messenger networks to be interoperable. There are two ways to combine the many disparate protocols: Some approaches allow organizations to deploy their own, private instant messaging network by enabling them to restrict access to
3906-550: A video call, the Send button, some games (depending on your localization) and integration with Windows Contacts . Other features were replaced, such as Sharing Folders (replaced by integration with Windows Live SkyDrive) and background sharing (replaced by the "Scene" feature). On December 15, 2008, Windows Live Messenger 2009 RC (Build 14.0.8050.1202) was released together with the other Windows Live Wave 3 software applications, now renamed as Windows Live Essentials . This version saw
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4032-410: A week later, Microsoft began sending out emails welcoming them to the Windows Live Messenger "9" beta program for the first release, known as Beta 0. A fan site for Windows Live Messenger, Mess.be, claimed to have a new build of Windows Live Messenger "9" on August 11, 2008, and published screenshots along with a brief summary of new features. The screenshots featured a new user interface design matching
4158-418: Is a general principle in the design of all kinds of interfaces. It is based on the idea that human beings can only pay full attention to one thing at one time, leading to the conclusion that novelty should be minimized. If an interface is used persistently, the user will unavoidably develop habits for using the interface. The designer's role can thus be characterized as ensuring the user forms good habits. If
4284-529: Is a recent feature of Windows Live Messenger 2011, and is a departure from the previous versions of Windows Live Messenger, where blocking a contact would prevent the "blockee" from sending the user any messages to the "blocker". With the "appear offline to" configuration currently implemented, "hidden from" users can still send "offline messages" to the target. Users can connect services such as Facebook , MySpace and LinkedIn using Windows Live Profile , and display their contact's Messenger social updates within
4410-400: Is better described as a direct neural interface . However, this latter usage is seeing increasing application in the real-life use of (medical) prostheses —the artificial extension that replaces a missing body part (e.g., cochlear implants ). In some circumstances, computers might observe the user and react according to their actions without specific commands. A means of tracking parts of
4536-406: Is called a human interface device (HID). User interfaces that dispense with the physical movement of body parts as an intermediary step between the brain and the machine use no input or output devices except electrodes alone; they are called brain–computer interfaces (BCIs) or brain–machine interfaces (BMIs). Other terms for human–machine interfaces are man–machine interface ( MMI ) and, when
4662-449: Is composed of a tactile UI and a visual UI capable of displaying graphics . When sound is added to a GUI, it becomes a multimedia user interface (MUI). There are three broad categories of CUI: standard , virtual and augmented . Standard CUI use standard human interface devices like keyboards, mice, and computer monitors. When the CUI blocks out the real world to create a virtual reality ,
4788-443: Is in direct contrast to email , where conversations are not in real-time, and the perceived quasi- synchrony of the communications by the users (although many systems allow users to send offline messages that the other user receives when logging in). Earlier IM networks were limited to text-based communication, not dissimilar to mobile text messaging . As technology has moved forward, IM has expanded to include voice calling using
4914-574: Is interactive and supports full screen and slideshow modes, as well as viewing and uploading comments on Facebook and SkyDrive albums. It also supports people tagging for SkyDrive. The album viewer closely resembles the Microsoft Silverlight counterpart for web photo albums present on SkyDrive. Windows Live Messenger allows users to appear offline to particular individual contacts, as well as to an entire category within Windows Live Messenger, while appearing online to other contacts. This
5040-455: Is the ability to import and save/export instant messaging contacts to and from .CTT files. In late March 2010, a beta of Windows Live Essentials Wave 4 was leaked onto the internet and has since spread to various BitTorrent networks, which included a private beta build of Windows Live Messenger Wave 4. However, as the software was designed for private beta testing, non-beta testers cannot sign into this leaked build. The new software features
5166-449: Is the number of senses interfaced with. For example, a Smell-O-Vision is a 3-sense (3S) Standard CUI with visual display, sound and smells; when virtual reality interfaces interface with smells and touch it is said to be a 4-sense (4S) virtual reality interface; and when augmented reality interfaces interface with smells and touch it is said to be a 4-sense (4S) augmented reality interface. The user interface or human–machine interface
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5292-502: Is the part of the machine that handles the human–machine interaction. Membrane switches, rubber keypads and touchscreens are examples of the physical part of the Human Machine Interface which we can see and touch. In complex systems, the human–machine interface is typically computerized. The term human–computer interface refers to this kind of system. In the context of computing, the term typically extends as well to
5418-512: The Launch Site feature was renamed to Fun & Games . MSN Messenger received a major upgrade to version 7.0 on April 7, 2005. This version brought wink features that were previously only available in threedegrees . This version also advertised items to sell to you including animated display pictures , emoticons and backgrounds. The contact list window style was also updated to match instant message windows. This version also introduced
5544-411: The U.S. patent office . Meanwhile, other companies developed their own software; ( Excite , Microsoft (MSN) , Ubique , and Yahoo! ), each with its own proprietary protocol and client ; users therefore had to run multiple client applications if they wished to use more than one of these networks. However, the open protocol IRC continued to be popular by the millenium, and its most popular graphical app
5670-550: The WeChat ' super-app ' for example offer a payment feature. Though the term dates from the 1990s, instant messaging predates the Internet, first appearing on multi-user operating systems like Compatible Time-Sharing System (CTSS) and Multiplexed Information and Computing Service ( Multics ) in the mid-1960s. Initially, some of these systems were used as notification systems for services like printing, but quickly were used to facilitate communication with other users logged into
5796-605: The Xbox Live Integration feature. This version also introduced digital ink and handwriting recognition support. It is the last version of MSN Messenger to support Windows 98, Windows Me and Windows 2000. The last version of MSN Messenger before the name change, version 7.5, was released August 23, 2005. New features included the Dynamic Backgrounds feature and the "msnim" protocol handler, which allowed Web sites to provide links which automatically add
5922-429: The industrial design field of human–computer interaction , a user interface ( UI ) is the space where interactions between humans and machines occur. The goal of this interaction is to allow effective operation and control of the machine from the human end, while the machine simultaneously feeds back information that aids the operators' decision-making process. Examples of this broad concept of user interfaces include
6048-498: The server (often with the IM network entirely behind their firewall ) and administer user permissions. Other corporate messaging systems allow registered users to also connect from outside the corporation LAN, by using an encrypted, firewall-friendly, HTTPS-based protocol. Usually, a dedicated corporate IM server has several advantages, such as pre-populated contact lists, integrated authentication, and better security and privacy. Instant messaging has changed how people communicate in
6174-588: The " Wave 3 " design in development by Microsoft. The images were later removed by the site after a DMCA notice was received. The installer for the same build was leaked through private forums on August 23, 2008. It would later be discovered this build was a preview of Milestone 2, or M2. News web site LiveSide published an article on September 4, 2008, with screenshots of M2 of the newly minted "Windows Live Messenger 2009", which had become version 14.0 instead of 9.0 as previously expected. LiveSide summarized its new features, including protection against messaging spam ,
6300-528: The "Full view" of Windows Live Messenger. Users can also post status updates and photos directly to the connected services within Windows Live Messenger. Additionally, Messenger also imports all contacts from the connected services and integrates with Facebook Chat (via the XMPP protocol) for instant messaging support with users on Facebook. Instant messaging client Instant messaging systems facilitate connections between specified known users (often using
6426-530: The 1980s, some systems incorporated chat features which were similar to instant messaging; Freelancin' Roundtable was one prime example. The first such general-availability commercial online chat service (as opposed to PLATO, which was educational) was the CompuServe CB Simulator in 1980, created by CompuServe executive Alexander "Sandy" Trevor in Columbus, Ohio . As networks developed,
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#17327803730016552-475: The CUI is virtual and uses a virtual reality interface . When the CUI does not block out the real world and creates augmented reality , the CUI is augmented and uses an augmented reality interface . When a UI interacts with all human senses, it is called a qualia interface, named after the theory of qualia . CUI may also be classified by how many senses they interact with as either an X-sense virtual reality interface or X-sense augmented reality interface, where X
6678-558: The IM Security Center in 2004–2007. Hackers use two methods of delivering malicious code through IM: delivery of viruses, trojan horses , or spyware within an infected file, and the use of "socially engineered" text with a web address that entices the recipient to click on a URL connecting him or her to a website that then downloads malicious code. IM connections sometimes occur in plain text , making them vulnerable to eavesdropping. Also, IM client software often requires
6804-552: The MSN/Windows Live Messenger functional again. The service is now provided under the name Escargot MSN . In addition to its basic functionality and general capability as an instant messaging client, the latest version of Windows Live Messenger offered the following features: Windows Live Messenger's album viewer is based on Windows Photo Gallery and provides users a photo viewing experience for photo albums shared via SkyDrive and Facebook. The album viewer
6930-504: The Messenger team had been working on multi-person audio/video chat, and they are also attempting to create interoperability with AIM / XMPP / ICQ . There is a basic internal version that works with XMPP already. However, these features were not seen in any versions of Windows Live Messenger 2009. Microsoft sent an invitation to participate in the Windows Live Messenger "9" beta program to Microsoft Connect members on November 20, 2007;
7056-520: The Quantum Link client software ran on a Commodore 64 , using only the Commodore's PETSCII text-graphics, the screen was visually divided into sections and OLMs would appear as a yellow bar saying "Message From:" and the name of the sender along with the message across the top of whatever the user was already doing, and presented a list of options for responding. As such, it could be considered
7182-783: The Unix "talk" command line program, which was popular in the 1980s and early 1990s. Some BBS chat programs (i.e. Celerity BBS ) also used a similar interface. Modern implementations of real-time text also exist in instant messengers, such as AOL's Real-Time IM as an optional feature. In the latter half of the 1980s and into the early 1990s, the Quantum Link online service for Commodore 64 computers offered user-to-user messages between concurrently connected customers, which they called "On-Line Messages" (or OLM for short), and later "FlashMail." Quantum Link later became America Online and made AOL Instant Messenger (AIM, discussed later). While
7308-414: The abbreviation LOL , BRB and TTYL ; respectively laugh(ing) out loud, be right back, and talk to you later. Some, however, attempt to be more accurate with emotional expression over IM. Real time reactions such as ( chortle ) ( snort ) ( guffaw ) or ( eye-roll ) have been popular at one point. Also there are certain standards that are being introduced into mainstream conversations including, '#' indicates
7434-485: The ability to stay signed into the application from several computers (referred to as "Multiple Points of Presence Support"), animated GIF files in the photo area, per-contact customized sounds for various user actions, and clickable URLs in the status area. Microsoft began the official beta program for Windows Live Messenger 2009 on September 17, 2008, when it released a new beta officially known as Windows Live Messenger 2009 Beta (Milestone 3, Build 14.0.5027.908), which
7560-464: The body is required, and sensors noting the position of the head, direction of gaze and so on have been used experimentally. This is particularly relevant to immersive interfaces . The history of user interfaces can be divided into the following phases according to the dominant type of user interface: In the batch era, computing power was extremely scarce and expensive. User interfaces were rudimentary. Users had to accommodate computers rather than
7686-602: The central server). Major IM services are controlled by their corresponding companies and usually follow the client–server model. The term "Instant Messenger" is a service mark of Time Warner and may not be used in software not affiliated with AOL in the United States. For this reason, in April 2007, the instant messaging client formerly named Gaim (or gaim) announced that they would be renamed " Pidgin ". Modern IM services generally provide their own client, either
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#17327803730017812-402: The computer pioneers of the 1940s. Just as importantly, the existence of an accessible screen—a two-dimensional display of text that could be rapidly and reversibly modified—made it economical for software designers to deploy interfaces that could be described as visual rather than textual. The pioneering applications of this kind were computer games and text editors; close descendants of some of
7938-423: The contact list window. The second beta of version 8.0, Beta 2, was released on February 26, 2006. The overall theme of this version was improved, fixing and improving several smaller places in the program. Major changes and additions included the introduction of Windows Live Contacts , the reintroduction of single file transfer, improvements to the "Add a Contact" dialog box, improved color themes, minor changes in
8064-484: The contact list, and the display of these scenes in conversation windows for improved contact identification and window management. Milestone 3 also brings a new " Groups " feature that allows users to create a continuous group conversation between select contacts, newly redesigned status icons which now resemble small gems rather than the previous "Messenger Buddy" icons, a new default "Favorites" category in which you can place your favorite contacts for easy access to them,
8190-540: The conversation window, and revert of the "Busy" status icon back to the normal dash icon and a redesign of the log in page. The final beta version, Beta 3, was released on May 2, 2006. Major changes and additions included new icons for the program, PC-to-phone calling, an updated look for the Windows Live Call window, a new default display picture, the Windows Live Today window, improvements to
8316-473: The conversation window, enabling users to hide the window frame and menu bar, and also the ability to change the theme color. The theme color could be set differently for each user. Another update, version 6.2, was released April 22, 2004, and it was the last version of the MSN Messenger 6 series. The most notable changes were a dedicated Mobile group for mobile contacts, a connection troubleshooter, and
8442-495: The corporation. Similar to the e-mail filtering vendors, the IM security providers focus on the risks and liabilities described above. With rapid adoption of IM in the workplace, demand for IM security products began to grow in the mid-2000s. By 2007, the preferred platform for the purchase of security software had become the " computer appliance ", according to IDC, who estimated that by 2008, 80% of network security products would be delivered via an appliance. By 2014 however,
8568-423: The currently running job the entire computer; program decks and tapes had to include what we would now think of as operating system code to talk to I/O devices and do whatever other housekeeping was needed. Midway through the batch period, after 1957, various groups began to experiment with so-called " load-and-go " systems. These used a monitor program which was always resident on the computer. Programs could call
8694-523: The designer is experienced with other interfaces, they will similarly develop habits, and often make unconscious assumptions regarding how the user will interact with the interface. Peter Morville of Google designed the User Experience Honeycomb framework in 2004 when leading operations in user interface design. The framework was created to guide user interface design. It would act as a guideline for many web development students for
8820-632: The discontinuation email was only sent to one percent of Messenger users, a test group. On the same day, Microsoft announced its plans to phase out Messenger: the process would start on April 8, 2013, with English users and would end on April 30, 2013; Messenger would remain available in mainland China. According to ZDNet , this might only apply to the ability to sign in with Messenger client; Microsoft would keep its Messenger service running for another year. "Windows Live Messenger Upgrades to Skype", as they were referred to by Microsoft, started on April 8, 2013. This transition took place language by language. Brazil
8946-615: The earliest specimens, such as rogue (6), and vi (1), are still a live part of Unix tradition. In 1985, with the beginning of Microsoft Windows and other graphical user interfaces , IBM created what is called the Systems Application Architecture (SAA) standard which include the Common User Access (CUA) derivative. CUA successfully created what we know and use today in Windows, and most of
9072-401: The expression graphical user interface for human–machine interface on computers, as nearly all of them are now using graphics. Multimodal interfaces allow users to interact using more than one modality of user input. There is a difference between a user interface and an operator interface or a human–machine interface (HMI). In science fiction , HMI is sometimes used to refer to what
9198-485: The final version of Windows Live Messenger 2009. The last QFE update for Wave 3 was released on May 12, 2010, and saw the removal of some features from Windows Live Messenger. Specifically, the ability to independently show only your own webcam or your contacts' webcam (one way webcam) and without an audio call is gone. It is only possible to start a video call which starts the webcams of both people communicating, and which also automatically starts audio calling. Also removed
9324-482: The first quarter of 2013. According to Tony Bates (president of Skype Division at the time), Messenger users could sign into Skype using their Microsoft accounts , access their Messenger contacts and communicate as usual. On January 8, 2013, Microsoft emailed Messenger users and informed them that with the exception of mainland China , the Messenger service would stop working on March 15, 2013, and users would not be able to sign in. On February 15, 2013, ZDNet wrote
9450-507: The grouping of sequential messages from each contact, Rhapsody integration in the US, and an option for sounds to be edited and/or turned off and another redesign of the log in page, The official release of Windows Live Messenger version 8.0 was on June 19, 2006. Although no notable changes were made between Beta 3 and the final version, the change from MSN Messenger to Windows Live Messenger brought some additional changes, such as customization for
9576-428: The interactive aspects of computer operating systems , hand tools , heavy machinery operator controls and process controls. The design considerations applicable when creating user interfaces are related to, or involve such disciplines as, ergonomics and psychology . Generally, the goal of user interface design is to produce a user interface that makes it easy, efficient, and enjoyable (user-friendly) to operate
9702-482: The interface design include prototyping and simulation. Typical human–machine interface design consists of the following stages: interaction specification, interface software specification and prototyping: In broad terms, interfaces generally regarded as user friendly, efficient, intuitive, etc. are typified by one or more particular qualities. For the purpose of example, a non-exhaustive list of such characteristics follows: The principle of least astonishment (POLA)
9828-412: The late 2000s. Myspace , the then-largest social networking service , launched Myspace IM in 2006, shortly after Google 's Gtalk , which was integrated into its Gmail webmail interface. Facebook Chat launched in 2008, providing IM to users of the social network. By 2010, traditional instant messaging was in sharp decline in favor of these new messaging features on wider social networks, which at
9954-518: The level of safety offered by instant messengers was still extremely poor. According to a scorecard made by the Electronic Frontier Foundation , only 7 out of 39 instant messengers received a perfect score, whereas the most popular instant messengers at the time only attained a score of 2 out of 7. A number of studies have shown that IM services are quite vulnerable for providing user privacy. User interface In
10080-440: The machine in question is a computer, human–computer interface . Additional UI layers may interact with one or more human senses, including: tactile UI ( touch ), visual UI ( sight ), auditory UI ( sound ), olfactory UI ( smell ), equilibria UI ( balance ), and gustatory UI ( taste ). Composite user interfaces ( CUIs ) are UIs that interact with two or more senses. The most common CUI is a graphical user interface (GUI), which
10206-519: The main menu allowing the association and editing of a phone number to the contact and allowing text messaging to a contact, a "sign out" button, a "report abuse" option in the help menu, interoperability with Yahoo! Messenger , and improvements to user status on Windows Vista A minor update, the Windows Live Messenger 8.1 Beta 1 Refresh, was released on December 13, 2006, and fixed bugs that were causing some people to be unable to sign in and others unable to see their contact list. The final version 8.1
10332-785: The major IM services. There is the class of instant messengers that uses the serverless model, which doesn't require servers, and the IM network consists only of clients. There are several serverless messengers: RetroShare , Tox , Bitmessage , Ricochet , Ring . See also: LAN messenger . Some examples of popular IM services today include Signal , Telegram , WhatsApp Messenger , WeChat , QQ Messenger , Viber , Line , and Snapchat . The popularity of certain apps greatly differ between different countries. Certain apps have emphasis on certain uses - for example Skype focuses on video calling , Slack focuses on messaging and file sharing for work teams, and Snapchat focuses on image messages. Some social networking services offer messaging services as
10458-426: The mid-1990s with PowWow , ICQ , and AOL Instant Messenger (AIM). Similar functionality was offered by CU-SeeMe in 1992; though primarily an audio/video chat link, users could also send textual messages to each other. AOL later acquired Mirabilis , the authors of ICQ; establishing dominance in the instant messaging market. A few years later ICQ (then owned by AOL) was awarded two patents for instant messaging by
10584-441: The monitor for services. Another function of the monitor was to do better error checking on submitted jobs, catching errors earlier and more intelligently and generating more useful feedback to the users. Thus, monitors represented the first step towards both operating systems and explicitly designed user interfaces. Command-line interfaces ( CLIs ) evolved from batch monitors connected to the system console. Their interaction model
10710-545: The more recent DOS or Windows Console Applications will use that standard as well. This defined that a pulldown menu system should be at the top of the screen, status bar at the bottom, shortcut keys should stay the same for all common functionality (F2 to Open for example would work in all applications that followed the SAA standard). This greatly helped the speed at which users could learn an application so it caught on quick and became an industry standard. Primary methods used in
10836-457: The most widely used smartphone apps: in 2018 for instance there were 980 million monthly active users of WeChat and 1.3 billion monthly users of WhatsApp , the largest IM network. Instant messaging (IM), sometimes also called "messaging" or " texting ", consists of computer-based human communication between two users ( private messaging ) or more ( chat room or "group") in real-time, allowing immediate receipt of acknowledgment or reply. This
10962-462: The need for formal agreements, and security concerns as reasons for making changes. There have been several attempts in the past to create a unified standard for instant messaging, including: Critics say AOL's slowness in embracing interoperability has caused setbacks to other companies trying to grow their businesses. AOL has said it supports the development of an interoperable system for all IM networks but has cited privacy and security concerns as
11088-622: The need to download the apps and signing up, to stay in touch with all their contacts. However, there had been attempts for solutions. Multi-protocol clients can use any of the IM protocols by using additional local libraries for each protocol. Examples of multi-protocol instant messenger software include Pidgin and Trillian , and more recently Beeper . These third-party clients have often been unable to keep up due to proprietary protocol restrictions and getting locked out of it. For instance, in 2015 WhatsApp started banning users who were using unofficial clients. Major IM providers usually cite
11214-475: The need to run multiple clients. Video calling using a webcam also started taking off during this time. Microsoft's NetMeeting , which was focused on business " web conferencing ", was one of the earliest; the company then launched Windows Messenger , coming preloaded on Windows XP , featuring video capabilities. Yahoo! Messenger added video capabilities in 2001, and by 2005 such features were built-in also in AIM, MSN Messenger , and Skype . There were
11340-494: The nicknames of individual contacts, timestamps on messages, the ability to see a contact's name only once if the same person writes multiple messages in a row, and color schemes for the entire application. The main authentication system, Microsoft Passport Network , was replaced with Windows Live ID at the same time. A refresh to version 8.0 was released on August 10, 2006. It included audio and video improvements and fixed up minor bugs. The first update to Windows Live Messenger
11466-497: The other way around; user interfaces were considered overhead, and software was designed to keep the processor at maximum utilization with as little overhead as possible. The input side of the user interfaces for batch machines was mainly punched cards or equivalent media like paper tape . The output side added line printers to these media. With the limited exception of the system operator's console , human beings did not interact with batch machines in real time at all. Submitting
11592-635: The previous version, such as the removal of display names, handwriting tool, one-way webcam requests and import/export of instant messaging contacts feature. The "Wave 4" release of Windows Live Essentials, which includes Messenger, also dropped compatibility with Windows XP and only runs on Windows Vista or Windows 7 . The new Windows Live Messenger for the iOS became available on the App Store on June 21, 2010, in addition to other mobile versions of Windows Live Messenger for Windows Phone , BlackBerry , and Symbian mobile platforms. On June 24, 2010,
11718-508: The protocols spread with the networks. Some of these used a peer-to-peer protocol (e.g. talk , ntalk and ytalk), while others required peers to connect to a server (see talker and IRC ). The Zephyr Notification Service (still in use at some institutions) was invented at MIT's Project Athena in the 1980s to allow service providers to locate and send messages to users. Early instant messaging programs were primarily real-time text , where characters appeared as they were typed. This includes
11844-656: The reasons it's taking its time. Competitors have labeled that argument a "smoke screen." Evan Hansen, CNET , January 2001 In the early 2000s when instant messaging was quickly growing, most attempts at producing a unified standard for the-then major IM providers ( AOL , Yahoo! , Microsoft ) had failed. There was a "bitter row" between AOL and its rivals regarding the opening up of their networks. In 2000, U.S. regulatory Federal Communications Commission (FCC) proposed, and supported by Microsoft chairman Bill Gates , that AOL providing interoperability of its AIM and ICQ instant messengers with Microsoft's MSN Messenger
11970-469: The same machine. CTSS facilitated communication via text message for up to 30 people. Parallel to instant messaging were early online chat facilities, the earliest of which was Talkomatic (1973) on the PLATO system, which allowed 5 people to chat simultaneously on a 512 x 512 plasma display (5 lines of text + 1 status line per person). During the bulletin board system (BBS) phenomenon that peaked during
12096-447: The second phase of command-line systems. These cut latency further, because characters could be thrown on the phosphor dots of a screen more quickly than a printer head or carriage can move. They helped quell conservative resistance to interactive programming by cutting ink and paper consumables out of the cost picture, and were to the first TV generation of the late 1950s and 60s even more iconic and comfortable than teleprinters had been to
12222-404: The smallest possible compilers and interpreters. Once the cards were punched, one would drop them in a job queue and wait. Eventually, operators would feed the deck to the computer, perhaps mounting magnetic tapes to supply another dataset or helper software. The job would generate a printout, containing final results or an abort notice with an attached error log. Successful runs might also write
12348-557: The software dedicated to control the physical elements used for human–computer interaction . The engineering of human–machine interfaces is enhanced by considering ergonomics ( human factors ). The corresponding disciplines are human factors engineering (HFE) and usability engineering (UE) which is part of systems engineering . Tools used for incorporating human factors in the interface design are developed based on knowledge of computer science , such as computer graphics , operating systems , programming languages . Nowadays, we use
12474-452: The standard window frame on Windows Vista in accordance with the user experience guidelines. Several features were removed in version 9.0, however, such as the ability to use add-ins, the ability to transfer files when the recipient is signed in as offline, the "Be right back", "Out to lunch", and "In a call" status options, the Go to my space button, the ability to adjust webcam settings during
12600-585: The time were not normally called IM. For instance, AIM 's userbase had declined by more than half throughout the year 2011. Standalone instant messenger services were revived, evolving into becoming primarily being used on mobile due to the increasing use of Internet-enabled cell phones and smartphones . Often called "chat apps", to distinguish it from cellular -based SMS and MMS " texting " services, these newer services were specially designed to be run on mobile platforms, as opposed to older services like AIM and MSN; BlackBerry Messenger , released in 2005,
12726-635: The update from 2009 to 2011 mandatory for those using Windows Vista or 7. 2009 continues to be usable for those still running XP. This can be circumvented by running Windows Live Messenger in Windows XP compatibility mode, thus making it believe it is running on Windows XP. On August 7, 2012, Microsoft delivered a new version of the Windows Essentials 2012 suite, which includes Windows Live Messenger 2012. On November 6, 2012, Microsoft announced that Messenger and Skype services would merge in
12852-465: The use of sarcasm in a statement and '*' which indicates a spelling mistake and/or grammatical error in the prior message, followed by a correction. Instant messaging products can usually be categorised into two types: Enterprise Instant Messaging (EIM) and Consumer Instant Messaging (CIM). Enterprise solutions use an internal IM server, however this is not always feasible, particularly for smaller businesses with limited budgets. The second option, using
12978-477: The user interface, the ability to group contacts, and support for voice conversations. In this version, the client software was renamed from "MSN Messenger Service" to just "MSN Messenger", while the underlying service became known as " .NET Messenger Service ". This version was only compatible with Windows 95 , 98 , ME , NT 4.0 , and 2000 , because Microsoft provided a scaled-down new program for Windows XP , called Windows Messenger . Version 5.0 of MSN Messenger
13104-488: The user to expose open UDP ports to the world, raising the threat posed by potential security vulnerabilities. In the early 2000s, a new class of IT security provider emerged to provide remedies for the risks and liabilities faced by corporations who chose to use IM for business communications. The IM security providers created new products to be installed in corporate networks for the purpose of archiving, content-scanning, and security-scanning IM traffic moving in and out of
13230-482: The workplace. Enterprise messaging applications like Slack , TeleMessage , Teamnote and Yammer allow companies to enforce policies on how employees message at work and ensure secure storage of sensitive data. They allow employees to separate work information from their personal emails and texts. Messaging applications may make workplace communication efficient, but they can also have consequences on productivity. A study at Slack showed on average, people spend 10 hours
13356-589: The world. Following its acquisition of Skype Technologies in May 2011, Microsoft added interoperability between Skype and Microsoft accounts , allowing Skype—which had features unique to its platform and a wider user base—to communicate with Windows Live Messenger contacts. In 2013, the product was discontinued, and Microsoft began cutting service to existing clients. It remained active in China for another 18 months and ceased operations there on October 31, 2014. In 2018,
13482-477: Was mIRC . While instant messaging was mainly in use for consumer recreational purposes, in 1998 IBM launched their Lotus Sametime instant messenger software, the first popular example of enterprise-grade instant messaging. In 2000, an open-source application and open standards -based protocol called Extensible Messaging and Presence Protocol (XMPP) was launched, initially branded as Jabber . XMPP servers could act as gateways to other IM protocols, reducing
13608-406: Was a condition for the forecoming AOL-Time Warner merger . However in 2004, Microsoft, Yahoo! and AOL agreed to a deal in which Microsoft's enterprise IM server Live Communications Server 2005 would have the possibility to talk to their rival counterparts and vice versa. On October 13, 2005, Microsoft and Yahoo! announced that their IM networks would soon be interoperable, using SIP/SIMPLE. This
13734-496: Was a series of request-response transactions, with requests expressed as textual commands in a specialized vocabulary. Latency was far lower than for batch systems, dropping from days or hours to seconds. Accordingly, command-line systems allowed the user to change their mind about later stages of the transaction in response to real-time or near-real-time feedback on earlier results. Software could be exploratory and interactive in ways not possible before. But these interfaces still placed
13860-498: Was driven primarily by individual employees using consumer software at work, rather than by formal mandate or provisioning by corporate information technology departments. Tens of millions of the consumer IM accounts in use are being used for business purposes by employees of companies and other organizations. The adoption of IM across corporate networks outside of the control of IT organizations creates risks and liabilities for companies who do not effectively manage and support IM use. IM
13986-760: Was finally rolled out to Windows Live Messenger and Yahoo! Messenger users in July 2006. Additionally, in December 2005 by the AOL and Google strategic partnership deal, it was announced that AIM and ICQ users would be able to communicate with Google Talk users. However this feature took until December 2007 to roll out. XMPP provided the best example of open protocol interoperability, having had gateways that connected to Google Talk, Lotus Sametime and others. Later, RCS had been developed by telecommunication companies as an instant messaging protocol to replace SMS , under
14112-539: Was first released as MSN Messenger Service on July 22, 1999, and was marketed under the MSN brand until 2005, when it was rebranded under the Windows Live name. It has since been officially known by the latter name, although its first name remained in common use. In June 2009, Microsoft reported the service attracted over 330 million active users each month, placing it among the most widely used instant-messaging clients in
14238-493: Was initially shunned by the corporate world partly due to security concerns, but by 2003 many had started embracing these new services. In response to the demand for business-grade IM and the need to ensure security and legal compliance, a new type of instant messaging, called "Enterprise Instant Messaging" ("EIM") was created when Lotus Software launched IBM Lotus Sametime in 1998. Microsoft followed suit shortly thereafter with Microsoft Exchange Instant Messaging, later created
14364-598: Was made available to the general public as a free download. The ability to submit feedback, however, was restricted to select participants of the Microsoft Connect closed beta program. Notable changes in Milestone 3 include a new revamped and refined user interface to follow suit with the rest of the Windows Live "Wave 3" design, the ability to set a "Scene" by customizing the background image and color of
14490-506: Was one of the influential pioneers of mobile IM, and led to other companies launching services with proprietary protocols, such as WhatsApp . Mobile instant messaging surpassed SMS in global message volume by 2013. While SMS relied on traditional paid telephone services, IM apps on mobile were available for free or a minor data charge. Older IM services were eventually shut, including AIM and Yahoo! Messenger, and also Windows Live Messenger , which merged into Skype in 2013. In 2014, it
14616-575: Was pioneered in the early Internet era; the IRC protocol was the earliest to achieve wide adoption. Later in the 1990s, ICQ was among the first closed and commercialized instant messengers, and several rival services appeared afterwards as it became a popular use of the Internet. Beginning with its first introduction in 2005, BlackBerry Messenger became the first popular example of mobile -based IM, combining features of traditional IM and mobile SMS . Instant messaging remains very popular today; IM apps are
14742-423: Was previewed on October 30, 2006, with the release of Beta 1 of version 8.1. No major changes were made, but several minor changes were included. These include the addition of the roaming identity feature (so that the same user's display name and picture would appear on any computer), a new contact card appearance, a "recently used" list for the emoticon, wink, display picture and background menus, an SMS phone book in
14868-439: Was released July 22, 1999. It included only basic features, such as plain text messaging and a simplistic contact list. When it was first released, it featured support for access to America Online 's AIM network. America Online continually tried to block Microsoft from having access to their service until eventually the feature was removed, and it has not re-surfaced in any later versions of the software. AOL did this by exploiting
14994-459: Was released on January 29, 2007. No changes were made from the Beta 1 Refresh. All versions of Windows Live Messenger below version 8.1 were rendered obsolete on September 12, 2007, due to a security issue identified when a user accepts a webcam or video chat invitation from an attacker. On September 12, 2007, the Windows Live Messenger blog posted a fix that resolved a security problem. It reported of
15120-486: Was released on November 6, 2007, and it introduced no major changes. Windows Live Messenger 2009 was originally designated version 9.0, it was later assigned the technical version number 14.0, in order to be unified with the other Windows Live programs and Microsoft Office programs. In a presentation to the Georgia Institute of Technology's IEEE Student Branch, Microsoft employee Andrew Jenks reported that
15246-602: Was released on October 24, 2002. It was the first version that was allowed to be installed along with Windows Messenger on Windows XP. It included UPnP (Universal Plug and Play) based file transfers, minor changes to the user interface artwork, and a Windows Media Player interface plug-in. Version 6.0 of MSN Messenger was released July 17, 2003. MSN Messenger 6.0 was a major overhaul of the whole platform, upgrading its simple text-based interface to include customizable elements such as emoticons, personalized avatars, and backgrounds. An update, version 6.1, focused on improvements to
15372-452: Was released on September 5, 2007. Several issues were fixed in Beta 2, but no significant changes were applied. Compared with the first beta, the build does not say "Beta" on the top of the window, although developers had noted that it was not the final release. The new Windows Live Installer , which is used to install Windows Live Messenger 8.5 Beta 2, does not run on Windows Server 2003. The final release of Windows Live Messenger version 8.5
15498-424: Was renamed "Windows Live Messenger" beginning with version 8.0. The first beta of the newly renamed Windows Live Messenger, Beta 1, was released on December 13, 2005. Major changes and additions included offline messaging, an option to change the color theme of the windows, separated send and search boxes, a word wheel search box in the main window, and additional details for contacts when hovering over their names in
15624-466: Was reported that instant messaging had more users than social networks. Concurrently, rising use of instant messaging at workplaces led to the creation of new services ( enterprise application integration (EAI)) often integrated with other enterprise applications such as workflow systems, for example in Skype for Business , Slack and Microsoft Teams . Meanwhile, the launch of Discord in 2015 has marked
15750-675: Was the first version to be installed in a "Windows Live" folder under "Program Files", with the shortcuts placed in a "Windows Live" folder in the Start Menu . Major changes and additions in Beta 1 included a new installation program in conjunction with the release of Windows Live 2.0 , a new look for all of its windows that matches the aesthetic styles of Windows Vista, a new "bunny" emoticon, and integration with Windows Live OneCare Family Safety . Beginning with this version, updates could be downloaded and installed through Microsoft Update . The second beta of Windows Live Messenger 8.5, Beta 2,
15876-458: Was the last country to be "upgraded", on April 30. Chinese Messenger users received an email from Microsoft in August 2014, containing an announcement that Messenger service in China would end on October 31, 2014; users were advised to migrate to Skype and receive free credits. In 2017 a number of developers managed to reverse engineer the Messenger protocol and designed custom servers that make
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