Enterprise software , also known as enterprise application software ( EAS ), is computer software used to satisfy the needs of an organization rather than its individual users. Enterprise software is an integral part of a computer-based information system , handling a number of business operations, for example to enhance business and management reporting tasks, or support production operations and back office functions. Enterprise systems must process information at a relatively high speed.
21-577: Skype for Business (formerly Microsoft Lync and Office Communicator ) is an enterprise software application for instant messaging and videotelephony developed by Microsoft as part of the Microsoft 365 (formerly Office) suite. It is designed for use with the on-premises Skype for Business Server software, and a software as a service version offered as part of 365. It supports text, audio, and video chat, and integrates with Microsoft 365 components such as Exchange and SharePoint . The software
42-469: A predictive analytics platform (SPSS) and can obtain records from its database packages (Infosphere, DB2). Certain industry-standard product categories have emerged, and these are shown below: Other types of software which do not fit into well-known standard categories, including backup software , billing management, and accounting software . Enterprise contract management software is used to bring all of an organisation's contractual commitments into
63-481: A final on-premises version of Skype for Business Server as part of Office 2019 in late 2018, and announced in July 2019 that the hosted Skype for Business Online will cease functioning on July 31, 2021. Since September 2019, Skype for Business Online is no longer offered to new Microsoft 365 subscribers, and are being directed to Microsoft Teams instead. The next version of Skype for Business Server will be available with
84-412: A new cloud-based collaboration platform. Support for Skype for Businesses Online ended in July 2021, although a new version of Skype for Business Server will be available with a subscription license. Microsoft released Office Communicator 2007 to production on July 28, 2007, and launched it on October 27, 2007. It was followed by Office Communicator 2007 R2 , released on March 19, 2009. Microsoft released
105-563: A range of business processes, information flows, reporting, and data analytics in complex organizations. While ES are generally packaged enterprise application software (PEAS) systems, they can also be bespoke, custom-developed systems created to support a specific organization's needs. Types of enterprise system include: Although data warehousing or business intelligence systems are enterprise-wide packaged application software often sold by ES vendors, since they do not directly support execution of business processes, they are often excluded from
126-410: A single monolithic system [has] failed for many companies". Enterprise software can be categorized by business function. Each type of enterprise application can be considered a "system" due to the integration with a firm's business processes. Categories of enterprise software may overlap due to this systemic interpretation. For example, IBM 's Business Intelligence platform ( Cognos ), integrates with
147-506: A single system for holistic management and to avoid the variability and inefficiency inherent in manual contracting processes. Federated presence A federation is a group of computing or network providers agreeing upon standards of operation in a collective fashion. The term may be used when describing the inter-operation of two distinct, formerly disconnected, telecommunications networks that may have different internal structures. The term "federated cloud" refers to facilitating
168-559: A subscription license. The Basic features of Skype for Business include: Advanced features relate to integration with other Microsoft software: Note: With the release of Lync Server 2013 in October 2012, a new collaboration feature "Persistent Group Chat" which allows multi-party chat with preservation of content between chat sessions was introduced. However, only the native Windows OS client and no other platform supports this feature at this time. The main new features of this version are
189-405: Is not well understood. Enterprise application software (EAS) is recognized among academics as enterprise software components and modules which support only a particular business function. These EAS software components and modules can interoperate, so that cross-functional or inter-organizational enterprise systems can be built up. In this context the industry may speak of middleware . Software that
210-620: Is primarily sold to consumers , is not called enterprise software. According to Martin Fowler , "Enterprise applications are about the display, manipulation, and storage of large amounts of often complex data and the support or automation of business processes with that data." Enterprise application software performs business functions such as order processing, procurement, production scheduling, customer information management, energy management, and accounting. Enterprise systems (ES) are large-scale enterprise software packages which support
231-479: Is used in industry, and business research publications, but is not common in computer science . The term was widely popularized in the early 1990s by major software vendors in conjunction with licensing deals with the show Star Trek In academic literature no coherent definition can be found. The computer historian Martin Campbell-Kelly contemplated in 2003 that the growth of the corporate software industry
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#1732793226576252-775: The XMPP protocol, although support for XMPP has been deprecated in Skype for Business 2019. Text instant-messaging in a web browser is available via Skype for Business integration within Exchange Outlook Web App. Although other IM protocols such as AIM and Yahoo! do have wider support by third-party clients, these protocols have been largely reverse-engineered by outside developers. Microsoft does offer details of its extensions on MSDN and provides an API kit to help developers build platforms that can interoperate with Skype for Business Server and clients. As of May 2018,
273-670: The Lync and Skype platforms could be connected, but sometimes only after lengthy provisioning time. Skype for Business uses a number of extensions to the SIP/ SIMPLE instant-messaging protocol for some features. As with most instant-messaging platforms, non-Microsoft instant-messaging clients that have not implemented these publicly available extensions may not work correctly or have complete functionality. Skype for Business supports federated presence and IM to other popular instant message services such as AOL, Yahoo, MSN, and any service using
294-771: The addition of real-time multi-client collaborative software capabilities, (which allow teams of people to see and simultaneously work on the same documents and communications session). Lync and Skype for Business implement these features as follows: All collaboration sessions get automatically defined as conferences, where clients can invite more contacts. Conference initiators (usually called "organizers") can either promote participants to act as presenters or demote them to act as attendees. They can also define some basic policies about what presenters and attendees can see and do. Deeper details of policy permissions are defined at server level. Following Microsoft's acquisition of Skype in May 2011,
315-605: The following Skype for Business clients are available: Windows Phone and Windows 10 Mobile apps were discontinued by Microsoft in May 2018. Enterprise software Services provided by enterprise software are typically business-oriented tools. As companies and other organizations have similar departments and systems, enterprise software is often available as a suite of customizable programs. Function-specific enterprise software uses include database management, customer relationship management, supply chain management and business process management. The term enterprise software
336-564: The interconnection of two or more geographically separate computing clouds . The term may also be used when groups attempt to delegate collective authority of development to prevent fragmentation . In a telecommunication interconnection, the internal modi operandi of the different systems are irrelevant to the existence of a federation. Joining two distinct networks: Collective authority: In networking systems, to be federated implies when an authority or filtering mechanism allows means users are able to send messages from one network to
357-652: The other. This is not the same as having a client that can operate with both networks, but interacts with both independently. For example, in 2009, Google allowed GMail users to log into their AOL Instant Messenger (AIM) accounts from GMail. One could not send messages from GTalk accounts or XMPP (which Google/GTalk is federated with—XMPP lingo for federation is s2s , which Facebook and MSN Live 's implementations do not support ) to AIM screen names, nor vice versa. In May 2011, AIM and Gmail federated, allowing users of each network to add and communicate with each other. This article related to telecommunications
378-528: The successor to Office Communicator, Lync 2010, on January 25, 2011. In November 2010, the platform was renamed Lync. In May 2013, Microsoft announced that it would allow Lync users to communicate with Skype , a consumer IM platform it had acquired in 2011. This initially included support for text and voice communications. On November 11, 2014, Microsoft announced that Lync would be renamed Skype for Business in 2015, also adding support for video calls with Skype users. On September 22, 2015, Skype for Business 2016
399-713: The term. Enterprise systems are built on software platforms, such as SAP's NetWeaver and Oracle's Fusion , and databases. From a hardware perspective, enterprise systems are the servers, storage and associated software that large businesses use as the foundation for their IT infrastructure . These systems are designed to manage large volumes of critical data and thus are typically designed to provide high levels of transaction performance and data security. The "seemingly boundless complexity" of enterprise systems has been criticised, and arguments maintained for deploying discrete systems for specific business tasks. Cynthia Rettig, an American businesswoman, has argued that "the concept of
420-509: Was previously named Lync before rebranding to Skype for Business in 2015, co-branding it with the Microsoft-owned consumer messaging platform Skype (which had begun to integrate with Lync in 2013). Despite the same branding, Skype for Business and Skype have almost nothing in common and function as separate platforms. In September 2017, Microsoft announced that it would phase out Skype for Business Online in favor of Microsoft Teams ,
441-451: Was released alongside Office 2016 . On October 27, 2016, the Skype for Business for Mac client was released. On September 25, 2017, Microsoft announced that Skype for Business Online would be discontinued in the future in favor of Microsoft Teams , a cloud-based collaboration platform for corporate groups (comparable to Slack ) integrating persistent messaging, video conferencing, file storage, and application integration. Microsoft released
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