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62-694: Headquartered in Atlanta, Sharecare was founded in 2010 by Jeff Arnold (founder of WebMD ) and Dr. Mehmet Oz , in partnership with Remark Media, Harpo Studios , Sony Pictures Television and Discovery Communications . Sharecare began as an interactive question-and-answer (Q&A) platform about health and then expanded its products and services through internal development and strategic acquisitions of companies including DailyStrength , dotFit, The Little Blue Book, WisePatient, RealAge , PKC Corporation, BACTES Imaging Solutions, QualityHealth, Feingold Technologies, BioLucid and Healthways . On October 22, 2024,

124-468: A "serial" entrepreneur, he has founded multiple health care companies, including cardiac monitoring business Quality Diagnostic Services (QDS), medical website WebMD , and Atlanta-based Sharecare , for which he is chairman and chief executive officer (CEO). Arnold was also the chairman and CEO of HowStuffWorks . Arnold and his wife founded QDS in 1994, and later sold the company in 1998 for $ 25 million. In October 1998, he launched WebMD,

186-722: A Privacy Official and a contact person responsible for receiving complaints and train all members of their workforce in procedures regarding PHI. An individual who believes that the Privacy Rule is not being upheld can file a complaint with the Department of Health and Human Services Office for Civil Rights (OCR). In 2006 the Wall Street Journal reported that the OCR had a long backlog and ignores most complaints. "Complaints of privacy violations have been piling up at

248-561: A chief executive from the United States is a stub . You can help Misplaced Pages by expanding it . HIPAA The Health Insurance Portability and Accountability Act of 1996 ( HIPAA or the Kennedy – Kassebaum Act ) is a United States Act of Congress enacted by the 104th United States Congress and signed into law by President Bill Clinton on August 21, 1996. It aimed to alter the transfer of healthcare information, stipulated

310-879: A health care company that provides consumers, health institutions, and physicians with medical information through the Internet. Arnold continued as CEO until he left WebMD in 2000. In 2001, he formed The Convex Group, a vulture fund , for which he also was chairman and CEO. He has been credited with the growth of HowStuffWorks, which Convex purchased in 2003 for $ 2 million and sold to Discovery Communications in 2007 for $ 250 million. He has also been credited with helping Convex acquire Flexplay and LidRock . In 2010, he co-founded Sharecare with Mehmet Oz . Arnold has been credited with finding investors for both WebMD and Sharecare in Nashville. In 2003, Arnold started LidRock, which produced promotional miniature CDs attached to

372-701: A health insurer to a health care provider either directly or via a financial institution. The EDI Benefit Enrollment and Maintenance Set (834) can be used by employers, unions, government agencies, associations or insurance agencies to enroll members to a payer. The payer is a healthcare organization that pays claims, administers insurance or benefit or product. Examples of payers include an insurance company, healthcare professional (HMO), preferred provider organization (PPO), government agency (Medicaid, Medicare etc.) or any organization that may be contracted by one of these former groups. EDI Payroll Deducted , and another group, Premium Payment for Insurance Products (820),

434-627: A one-year extension for certain "small plans". By regulation, the HHS extended the HIPAA privacy rule to independent contractors of covered entities who fit within the definition of "business associates". PHI is any information that is held by a covered entity regarding health status, provision of health care, or health care payment that can be linked to any individual. This is interpreted rather broadly and includes any part of an individual's medical record or payment history. Covered entities must disclose PHI to

496-487: A one-year extension to all parties. On January 1, 2012, newer versions, ASC X12 005010 and NCPDP D.0 become effective, replacing the previous ASC X12 004010 and NCPDP 5.1 mandate. The ASC X12 005010 version provides a mechanism allowing the use of ICD-10-CM as well as other improvements. Under HIPAA, HIPAA-covered health plans are now required to use standardized HIPAA electronic transactions. See, 42 USC § 1320d-2 and 45 CFR Part 162. Information about this can be found in

558-606: A patient discloses medical information to family members, friends or other individuals not employees of a covered entity. The act consists of 5 titles: There are five sections to the act, known as titles. Title I of HIPAA regulates the availability and breadth of group health plans and certain individual health insurance policies. It amended the Employee Retirement Income Security Act, the Public Health Service Act, and

620-636: A provider, recipient or authorized agent regarding the status of a health care claim or encounter, or to request additional information from the provider regarding a health care claim or encounter. This transaction set is not intended to replace the Health Care Claim Payment/Advice Transaction Set (835) and therefore, is not used for account payment posting. The notification is at a summary or service line detail level. The notification may be solicited or unsolicited. EDI Health Care Service Review Information (278)

682-668: A reasonable effort to disclose only the minimum necessary information required to achieve its purpose. The Privacy Rule gives individuals the right to request a covered entity to correct any inaccurate PHI. Also, it requires covered entities to take some reasonable steps on ensuring the confidentiality of communications with individuals. For example, an individual can ask to be called at their work number instead of home or cell phone numbers. The Privacy Rule requires covered entities to notify individuals of uses of their PHI. Covered entities must also keep track of disclosures of PHI and document privacy policies and procedures. They must appoint

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744-481: A result, if a patient is unconscious or otherwise unable to choose to be included in the directory, relatives and friends might not be able to find them, Goldman said. HIPAA was intended to make the health care system in the United States more efficient by standardizing health care transactions. HIPAA added a new Part C titled "Administrative Simplification" to Title XI of the Social Security Act. This

806-490: A set of acknowledgments to indicate the results of the syntactical analysis of the electronically encoded documents. Although it's not specifically named in the HIPAA Legislation or Final Rule, it's necessary for X12 transaction set processing. The encoded documents are the transaction sets, which are grouped in functional groups, used in defining transactions for business data interchange. This standard doesn't cover

868-456: A single new NPI. The NPI replaces all other identifiers used by health plans, Medicare, Medicaid, and other government programs. However, the NPI does not replace a provider's DEA number, state license number, or tax identification number. The NPI is 10 digits (may be alphanumeric), with the last digit being a checksum. The NPI cannot contain any embedded intelligence; in other words, the NPI is simply

930-423: A suspect, a fugitive, a material witness, or a missing person. A covered entity may disclose PHI to certain parties to facilitate treatment, payment, or health care operations without a patient's express written authorization. Any other disclosures of PHI require the covered entity to obtain written authorization from the individual for disclosure. In any case, when a covered entity discloses any PHI, it must make

992-953: A way regulated by HIPAA. Per the requirements of Title II, the HHS has promulgated five rules regarding Administrative Simplification: the Privacy Rule, the Transactions and Code Sets Rule, the Security Rule, the Unique Identifiers Rule, and the Enforcement Rule. The HIPAA Privacy Rule is composed of national regulations for the use and disclosure of Protected Health Information (PHI) in healthcare treatment, payment and operations by "covered entities" (generally, health care clearinghouses, employer-sponsored health plans, health insurers, and medical service providers that engage in certain transactions). The Privacy Rule came into effect on April 14, 2003, with

1054-533: Is a division of Sharecare that provides health information to consumers. It was founded by Michael Roizen , currently the chief wellness officer at The Cleveland Clinic . In the RealAge Test, users typically fill out a questionnaire about their health history, which is then used to generate personalized content, including highly targeted advertisements . Most revenue comes from pharmaceutical companies paying to advertise their drugs to individuals who have taken

1116-415: Is a transaction set for making a premium payment for insurance products. It can be used to order a financial institution to make a payment to a payee. EDI Health Care Eligibility/Benefit Inquiry (270) is used to inquire about the health care benefits and eligibility associated with a subscriber or dependent. EDI Health Care Eligibility/Benefit Response (271) is used to respond to a request inquiry about

1178-414: Is a transaction set that can be used to transmit health care service information, such as subscriber, patient, demographic, diagnosis or treatment data for the purpose of the request for review, certification, notification or reporting the outcome of a health care services review. EDI Functional Acknowledgement Transaction Set (997) is a transaction set that can be used to define the control structures for

1240-407: Is a web-based application, (also a mobile application), that collects information about symptoms, provides information about causes, and locates physicians. AskMD guides users through a personalized questionnaire that takes into account symptoms and other factors, like medications and known conditions, and matches answers against available clinical research. AskMD's clinical knowledge management system

1302-532: Is an American Internet entrepreneur and executive. He is chairman of Sharecare , a health and wellness engagement platform that provides users with personal health tools. Arnold is from the U.S. state of Georgia . He attended the University of Georgia , where he studied communications before withdrawing in 1993. He graduated from the university at a later date. Arnold worked in pharmaceutical sales early in his career. Described by Atlanta magazine as

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1364-521: Is defined as any 63-day period without any creditable coverage. Along with an exception, it allows employers to tie premiums or co-payments to tobacco use, or body mass index. Title I mandates that insurance providers must issue policies without exclusions to individuals leaving group health plans, provided they have maintained continuous, credible coverage. (see above) exceeding 18 months, and renew individual policies for as long as they are offered or provide alternatives to discontinued plans for as long as

1426-536: Is delivered to a designated third party such as a family care provider. An individual may also request (in writing) that the provider send PHI to a designated service used to collect or manage their records, such as a Personal Health Record application. For example, a patient can request in writing that her ob-gyn provider digitally transmit records of her latest prenatal visit to a pregnancy self-care app that she has on her mobile phone. According to their interpretations of HIPAA, hospitals will not reveal information over

1488-489: Is required or between payers and regulatory agencies to monitor the rendering, billing, and/or payment of health care services within a specific health care/insurance industry segment. For example, a state mental health agency may mandate all healthcare claims, Providers and health plans who trade professional (medical) health care claims electronically must use the 837 Health Care Claim: Professional standard to send in claims. As there are many different business applications for

1550-449: Is required or between payers and regulatory agencies to monitor the rendering, billing, and/or payment of retail pharmacy services within the pharmacy health care/insurance industry segment. The EDI Health Care Claim Payment/Advice Transaction Set (835) can be used to make a payment, send an Explanation of Benefits (EOB), send an Explanation of Payments (EOP) remittance advice , or make a payment and send an EOP remittance advice only from

1612-438: Is supposed to simplify healthcare transactions by requiring all health plans to engage in health care transactions in a standardized way. The HIPAA/EDI ( electronic data interchange ) provision was scheduled to take effect from October 16, 2003, with a one-year extension for certain "small plans". However, due to widespread confusion and difficulty in implementing the rule, Centers for Medicare & Medicaid Services (CMS) granted

1674-514: The Department of Health and Human Services (HHS) to increase the efficiency of the health-care system by creating standards for the use and dissemination of health-care information. These rules apply to "covered entities", as defined by HIPAA and the HHS. Covered entities include health plans, health care clearinghouses (such as billing services and community health information systems), and health care providers that transmit health care data in

1736-557: The Privacy section of the Health Information Technology for Economic and Clinical Health Act ( HITECH Act ). The Privacy Rule requires medical providers to give individuals access to their PHI. After an individual requests information in writing (typically using the provider's form for this purpose), a provider has up to 30 days to provide a copy of the information to the individual. An individual may request

1798-440: The Department of Health and Human Services. Between April of 2003 and November 2006, the agency fielded 23,886 complaints related to medical-privacy rules, but it has not yet taken any enforcement actions against hospitals, doctors, insurers or anyone else for rule violations. A spokesman for the agency says it has closed three-quarters of the complaints, typically because it found no violation or after it provided informal guidance to

1860-509: The Gallup-Healthways Well-Being Index. In July 2019, a five-year partnership was announced between Sharecare and The Boston University School of Public Health , collaborating on a "Community Well-Being Index" based on analysis of environmental factors affecting patient health. In February 2020, Sharecare announced the acquisition of Visualize Health, a platform that develops health quality measures. RealAge

1922-662: The Health Care claim, there can be slight derivations to cover off claims involving unique claims such as for institutions, professionals, chiropractors, dentists, etc. EDI Retail Pharmacy Claim Transaction ( NCPDP Telecommunications is used to submit retail pharmacy claims to payers by health care professionals who dispense medications, either directly or via intermediary billers and claims clearinghouses. It can also be used to transmit claims for retail pharmacy services and billing payment information between payers with different payment responsibilities where coordination of benefits

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1984-726: The Internal Revenue Code. Furthermore, Title I addresses the issue of "job lock" which is the inability for an employee to leave their job because they would lose their health coverage. To combat the job lock issue, the Title protects health insurance coverage for workers and their families if they lose or change their jobs. Title I requires the coverage of and also limits restrictions that a group health plan can place on benefits for preexisting conditions. Group health plans may refuse to provide benefits in relation to preexisting conditions for either 12 months following enrollment in

2046-469: The Privacy Rule creates a right for any individual to refuse to disclose any health information (such as chronic conditions or immunization records) if requested by an employer or business. HIPAA Privacy Rule requirements merely place restrictions on disclosure by covered entities and their business associates without the consent of the individual whose records are being requested; they do not place any restrictions upon requesting health information directly from

2108-624: The Rule identifies various security standards, and for each standard, it names both required and addressable implementation specifications. Required specifications must be adopted and administered as dictated by the Rule. Addressable specifications are more flexible. Individual covered entities can evaluate their own situation and determine the best way to implement addressable specifications. Some privacy advocates have argued that this "flexibility" may provide too much latitude to covered entities. Software tools have been developed to assist covered entities in

2170-521: The advocacy group Health Privacy Project , said that some hospitals are being "overcautious" and misapplying the law, the Times reports. Suburban Hospital in Bethesda, Md., has interpreted a federal regulation that requires hospitals to allow patients to opt out of being included in the hospital directory as meaning that patients want to be kept out of the directory unless they specifically say otherwise. As

2232-539: The bias of answers provided on Sharecare.com by “knowledge partners," or paid sponsors. Such knowledge partners include (among others): Colgate-Palmolive ; Pfizer ; Unilever ( Dove skin-care products); health insurer UnitedHealthcare ; and Walgreens drug stores . In June 2013, the American Dental Association (ADA) withdrew as a knowledge partner in response to what it considered an irresponsible attack by co-owner Mehmet Oz's "Dr. Oz Show" on

2294-436: The case of electronic record requests. Individuals have the broad right to access their health-related information, including medical records, notes, images, lab results, and insurance and billing information. Explicitly excluded are the private psychotherapy notes of a provider, and information gathered by a provider to defend against a lawsuit. Providers can charge a reasonable amount that relates to their cost of providing

2356-454: The copy, however, no charge is allowable when providing data electronically from a certified EHR using the "view, download, and transfer" feature which is required for certification. When delivered to the individual in electronic form, the individual may authorize delivery using either encrypted or unencrypted email, delivery using media (USB drive, CD, etc., which may involve a charge), direct messaging (a secure email technology in common use in

2418-639: The definition of "significant harm" to an individual in the analysis of a breach was updated to provide more scrutiny to covered entities with the intent of disclosing breaches that previously were unreported. Previously, an organization needed proof that harm had occurred whereas now organizations must prove that harm had not occurred. Protection of PHI was changed from indefinite to 50 years after death. More severe penalties for violation of PHI privacy requirements were also approved. The HIPAA Privacy rule may be waived during disasters. Limited waivers have been issued in cases such as Hurricane Harvey in 2017. See

2480-799: The final rule for HIPAA electronic transaction standards (74 Fed. Reg. 3296, published in the Federal Register on January 16, 2009), and on the CMS website. The EDI Health Care Claim Transaction Set (837) is used to submit health care claim billing information, encounter information, or both, except for retail pharmacy claims (see EDI Retail Pharmacy Claim Transaction). It can be sent from providers of health care services to payers, either directly or via intermediary billers and claims clearinghouses. It can also be used to transmit health care claims and billing payment information between payers with different payment responsibilities where coordination of benefits

2542-896: The firm announced that it had been acquired by Altaris. Much of its content is contributed by organizations like AARP , the American Cancer Society , the American Heart Association , the American Red Cross , the National Academy of Sports Medicine , and medical professionals. Questions are also answered by medical centers such as the Cleveland Clinic . The platform allows them to answer questions and engage in conversations about health. AskMD, launched in December 2013,

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2604-551: The general calculation (e.g., the beneficiary may be counted with 18 months of general coverage, but only 6 months of dental coverage, because the beneficiary did not have a general health plan that covered dental until 6 months prior to the application date). Since limited-coverage plans are exempt from HIPAA requirements, the odd case exists in which the applicant to a general group health plan cannot obtain certificates of creditable continuous coverage for independent limited-scope plans, such as dental to apply towards exclusion periods of

2666-720: The guidelines by which personally identifiable information maintained by the healthcare and healthcare insurance industries should be protected from fraud and theft, and addressed some limitations on healthcare insurance coverage . It generally prohibits healthcare providers and businesses called covered entities from disclosing protected information to anyone other than a patient and the patient's authorized representatives without their consent. The bill does not restrict patients from receiving information about themselves (with limited exceptions). Furthermore, it does not prohibit patients from voluntarily sharing their health information however they choose, nor does it require confidentiality where

2728-443: The health care benefits and eligibility associated with a subscriber or dependent. EDI Health Care Claim Status Request (276) is a transaction set that can be used by a provider, recipient of health care products or services or their authorized agent to request the status of a health care claim. EDI Health Care Claim Status Notification (277) is a transaction set that can be used by a healthcare payer or authorized agent to notify

2790-536: The healthcare industry), or possibly other methods. When using unencrypted email, the individual must understand and accept the risks to privacy using this technology (the information may be intercepted and examined by others). Regardless of delivery technology, a provider must continue to fully secure the PHI while in their system and can deny the delivery method if it poses additional risk to PHI while in their system. An individual may also request (in writing) that their PHI

2852-430: The individual within 30 days upon request. They must also disclose PHI when required to do so by law such as reporting suspected child abuse to state child welfare agencies. Covered entities may disclose protected health information to law enforcement officials for law enforcement purposes as required by law (including court orders, court-ordered warrants, subpoenas) and administrative requests; or to identify or locate

2914-421: The information in electronic form or hard-copy, and the provider is obligated to attempt to conform to the requested format. For providers using an electronic health record ( EHR ) system that is certified using CEHRT (Certified Electronic Health Record Technology) criteria, individuals must be allowed to obtain the PHI in electronic form. Providers are encouraged to provide the information expediently, especially in

2976-400: The insurer stays in the market without exclusion regardless of health condition. Some health care plans are exempted from Title I requirements, such as long-term health plans and limited-scope plans like dental or vision plans offered separately from the general health plan. However, if such benefits are part of the general health plan, then HIPAA still applies to such benefits. For example, if

3038-575: The lids of fountain drinks. LidRock CDs were placed in between two lids, with the top one peeled away to obtain the disc. Arnold purchased 19 patents from various companies in order to produce the LidRock concept. The CDs were typically sold at fast-food restaurants and movie theaters, and generally were used to promote new video games or music from singers such as Britney Spears . More than 10 million LidRocks had been sold as of 2004, and more than 30 million as of 2005. This article about

3100-441: The new plan offers dental benefits, then it must count creditable continuous coverage under the old health plan towards any of its exclusion periods for dental benefits. An alternate method of calculating creditable continuous coverage is available to the health plan under Title I. That is, 5 categories of health coverage can be considered separately, including dental and vision coverage. Anything not under those 5 categories must use

3162-433: The new plan that does include those coverages. Hidden exclusion periods are not valid under Title I (e.g., "The accident, to be covered, must have occurred while the beneficiary was covered under this exact same health insurance contract"). Such clauses must not be acted upon by the health plan. Also, they must be re-written so they can comply with HIPAA. Title II of HIPAA establishes policies and procedures for maintaining

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3224-470: The parties involved." However, in July 2011, the University of California, Los Angeles agreed to pay $ 865,500 in a settlement regarding potential HIPAA violations. An HHS Office for Civil Rights investigation showed that from 2005 to 2008, unauthorized employees repeatedly and without legitimate cause looked at the electronic protected health information of numerous UCLAHS patients. It is a misconception that

3286-603: The phone to relatives of admitted patients. This has, in some instances, impeded the location of missing persons. After the Asiana Airlines Flight 214 San Francisco crash, some hospitals were reluctant to disclose the identities of passengers that they were treating, making it difficult for Asiana and the relatives to locate them. In one instance, a man in Washington state was unable to obtain information about his injured mother. Janlori Goldman, director of

3348-418: The plan or 18 months in the case of late enrollment. Title I allows individuals to reduce the exclusion period by the amount of time that they have had "creditable coverage" before enrolling in the plan and after any "significant breaks" in coverage. "Creditable coverage" is defined quite broadly and includes nearly all group and individual health plans, Medicare, and Medicaid. A "significant break" in coverage

3410-401: The privacy and the security of individually identifiable health information, outlines numerous offenses relating to health care, and establishes civil and criminal penalties for violations. It also creates several programs to control fraud and abuse within the health-care system. However, the most significant provisions of Title II are its Administrative Simplification rules. Title II requires

3472-691: The risk analysis and remediation tracking. The standards and specifications are as follows: HIPAA covered entities such as providers completing electronic transactions, healthcare clearinghouses, and large health plans must use only the National Provider Identifier (NPI) to identify covered healthcare providers in standard transactions by May 23, 2007. Small health plans must use only the NPI by May 23, 2008. Effective from May 2006 (May 2007 for small health plans), all covered entities using electronic communications (e.g., physicians, hospitals, health insurance companies, and so forth) must use

3534-527: The semantic meaning of the information encoded in the transaction sets. The Final Rule on Security Standards was issued on February 20, 2003. The Security Rule complements the Privacy Rule. While the Privacy Rule pertains to all Protected Health Information (PHI) including paper and electronic, the Security Rule deals specifically with Electronic Protected Health Information (EPHI). It lays out three types of security safeguards required for compliance: administrative, physical, and technical. For each of these types,

3596-539: The subject of that information. In January 2013, HIPAA was updated via the Final Omnibus Rule. The updates included changes to the Security Rule and Breach Notification portions of the HITECH Act. The most significant changes related to the expansion of requirements to include business associates, where only covered entities had originally been held to uphold these sections of the law. In addition,

3658-443: The use of dental amalgam. ADA President Dr. Robert A Faiella summed up the group's reaction by stating: "As a science-based organization, we should always welcome inquiry, but we should not be seen as supporting the promotion of misleading information unsupported by the best science." A data breach that occurred with Sharecare Health Data Services (SHDS) as early as May 2018 was not reported to users until February 2019. No explanation

3720-507: The website test and become members. RealAge was owned by Hearst Magazines , which purchased it for an estimated $ 60 million to $ 70 million in 2007, when the company had $ 20 million in revenue. In 2009, the company was profitable, making its money from pharmaceutical companies for which it compiled test results of RealAge members and sending them highly targeted marketing messages by e-mail. On March 8, 2012, Sharecare acquired RealAge for an undisclosed amount. Concerns have been raised regarding

3782-457: Was developed through Sharecare's acquisition of PKC Corporation. It was named Best Medical App at the 4th Annual Appy Awards, and was named an official 2014 Webby Award honoree in Mobile & Apps: Health & Fitness. Sharecare expanded into population health in 2016 when the company acquired a division of business from Healthways including its Blue Zones Project. Part of the deal also included

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3844-456: Was given for the delayed reporting. HIPAA , the federal law governing healthcare data privacy, requires that data breaches be reported within 60 days. The breach included the personal information of at least 18,416 Blue Shield of California and at least 5,500 AltaMed members. Patients affected were offered 12 months of free credit monitoring and identity theft protection services. Jeff Arnold (Internet entrepreneur) Jeffrey Todd Arnold

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