A public service or service of general (economic) interest is any service intended to address specific needs pertaining to the aggregate members of a community, whether provided directly by a public sector agency, via public financing available to private businesses or voluntary organisations, or provided by private businesses subject to a high level of government regulation. Some public services are provided on behalf of a government's residents or in the interest of its citizens. The term is associated with a social consensus (usually expressed through democratic elections ) that certain services should be available to all, regardless of income , physical ability or mental acuity . Examples of such services include the fire services , police , air force , paramedics and public service broadcasting .
26-450: The public sector , also called the state sector , is the part of the economy composed of both public services and public enterprises . Public sectors include the public goods and governmental services such as the military , law enforcement , infrastructure , public transit , public education , along with health care and those working for the government itself, such as elected officials . The public sector might provide services that
52-416: A non-payer cannot be excluded from (such as street lighting), services which benefit all of society rather than just the individual who uses the service. Public enterprises, or state-owned enterprises, are self-financing commercial enterprises that are under public ownership which provide various private goods and services for sale and usually operate on a commercial basis. Organizations that are not part of
78-446: A private corporation runs a natural monopoly , then the corporation is typically heavily regulated, to prevent abuse of monopoly power. Lastly, the government can buy the service on the free market. In many countries, medication is provided in this manner: the government reimburses part of the price of the medication. Also, bus traffic, electricity, healthcare and waste management are privatized in this way. One recent innovation, used in
104-472: A public service ethos who wish to give something to the wider public or community through their work. The process of assessing the needs of the people of an area, and then designing and securing an appropriate public service to meet those needs, is often referred to in the UK as commissioning . The commissioned services may be delivered by organisations in the public sector, private sector or third sector : when
130-452: A theologically and ceremonially correct state religion . The widespread provision of public utilities as public services in developed countries usually began in the late nineteenth century, often with the municipal development of gas and water services. Later, governments began to provide other services such as electricity and health care . In most developed countries, local or national governments continue to provide such services,
156-644: A white paper published by the Cameron–Clegg coalition in the United Kingdom in July 2011, aimed to create a comprehensive policy framework for "good public services ". It set out the coalition's programme for reform of public services, described as a programme of "wide ambitions" expected to be implemented over a period of time, not all at once. Five principles were to underlie open public services: The journalist David Boyle conducted an independent review for
182-477: The Warring States period (5th to 3rd centuries BCE) in ancient China with the institution of xiàn (prefectures) under the control of a centrally appointed prefect. Historical evidence of state provision of dispute resolution through a legal/justice system goes back at least as far as ancient Egypt. A primary public service in ancient history involved ensuring the general favor of the gods through
208-527: The World wars of the first half of the twentieth century. In parts of Europe , central planning was implemented in the belief that it would make production more efficient. Many public services, especially electricity, fossil fuels and public transport are products of this era. Following the Second World War, many countries also began to implement universal health care and expanded education under
234-831: The Post Office, transport, hospital services, and the provision of baths , parks and cemeteries . A public service may sometimes have the characteristics of a public good (being non rivalrous and non excludable), but most are services which may (according to prevailing social norms ) be under-provided by the market . In most cases public services are services , i.e. they do not involve manufacturing of goods . They may be provided by local or national monopolies, especially in sectors that are natural monopolies . They may involve outputs that are hard to attribute to specific individual effort or hard to measure in terms of key characteristics such as quality. They often require high levels of training and education. They may attract people with
260-529: The State civil service ( Fonction publique d'État , FPE) includes teachers and soldiers, and employs 44% of the workforce. The local civil service ( Fonction publique territoriale ; FPT) is made up of employees of town halls and regional councils: 25% of the workforce. The hospital civil service ( Fonction publique hospitalière , FPH) consists of doctors and nurses and is 21% of the workforce. Right-libertarian and Austrian School economists have criticized
286-551: The UK found that private sector hiring managers do not credit government experience as much as private sector experience. Public workers tend to make less in wages when adjusting for education, although that difference is reduced when benefits and hours are included. Public servants have other intangible benefits such as increased job security and high wages. A study concluded that public services are associated with higher human need satisfaction and lower energy requirements while contemporary forms of economic growth are linked with
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#1732772682822312-500: The UK increasingly as well as Australia and Canada, is using public-private partnerships , which involve giving a long lease to private consortia in return for partly or fully funding infrastructure costs. Economic sector One classical breakdown of economic activity distinguishes three sectors : In the 20th century, economists began to suggest that traditional tertiary services could be further distinguished from " quaternary " and quinary service sectors. Economic activity in
338-619: The UK's Treasury and the Cabinet Office on public demand for choice in public services which reported in 2013. The principle of choice where possible was embodied in the Choice Charter, published on 16 May 2013, where four choice principles were outlined: Between December 2012 and May 2013, "Choice Frameworks" were scheduled for publication covering NHS care, social housing , school education, early years education and adult social care . Nationalization took off following
364-612: The biggest exceptions being the U.S. and the UK , where private provision is arguably proportionally more significant. Nonetheless, such privately provided public services are often strongly regulated, for example (in the US) by Public Utility Commissions . Examples noted in a history of public services in Oxford include street-repair, cleansing, and lighting , drainage and sewage disposal, water, gas and electricity supply, police and fire services,
390-532: The finance potentially available for expansion to poorer communities. The United Nations Sustainable Development Goal 5 is, however, a global initiative which aims to influence the provision of public services and infrastructure for marginalized demographics. Governing bodies have long provided core public services. The tradition of keeping citizens secure through organized military defense dates to at least four thousand years ago. Maintaining order through local delegated authority originated at least as early as
416-456: The funding and guidance of the state. There are several ways to privatize public services. A free-market corporation may be established and sold to private investors, relinquishing government control altogether. Thus it becomes a private (not public) service. Another option, used in the Nordic countries , is to establish a corporation, but keep ownership or voting power essentially in the hands of
442-518: The government. For example, the Finnish state owned 49% of Kemira until 2007, the rest being owned by private investors. A 49% share did not make it a "government enterprise", but it meant that all other investors together would have to oppose the state's opinion in order to overturn the state's decisions in the shareholder's meeting. A regulated corporation can also acquire permits on the agreement that they fulfill certain public service duties. When
468-401: The hypothetical quaternary sector comprises information- and knowledge-based services, while quinary services include industries related to human services and hospitality . Economic theories divide economic sectors further into economic industries . An economy may include several sectors that evolved in successive phases: Even in modern times, developing countries tend to rely more on
494-525: The idea of public sector provision of goods and services as inherently inefficient. In 1961, Murray Rothbard wrote: "Any reduction of the public sector, any shift of activities from the public to the private sphere, is a net moral and economic gain." American libertarians and anarcho-capitalists have also argued that the system by which the public sector is funded, namely taxation, is itself coercive and unjust . However, even notable small-government proponents have pushed back on this point of view, citing
520-479: The opposite. Authors find that the contemporary economic system is structurally misaligned with goals of sustainable development and that to date no nation can provide decent living standards at sustainable levels of energy and resource use. They provide analysis about factors in social provisioning and assess that improving beneficial provisioning-factors and infrastructure would allow for sustainable forms of sufficient need satisfaction. Open Public Services ,
546-731: The private or third sector is involved the process of commissioning will usually be linked with a process of procurement , to determine who will provide the services, at what cost and on what terms. Commissioning is often seen as a cyclical process. Public services can be constructed, coordinated and operated in many ways or forms. They include government agencies, independent state -funded institutes, government-coordinated organizations, civil society, military agencies and volunteers. Government agencies are not profit-oriented and their employees are often motivated differently. Studies of their work have found contrasting results including both higher levels of effort and fewer hours of work. A survey in
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#1732772682822572-521: The public infrastructure. Rates of pay for public sector staff may be negotiated by employers and their staff or staff representatives such as trade unions . In some cases, for example in the United Kingdom, a pay review body is charged with making independent recommendations on rates of pay for groups of public sector staff. As of 2017, France had 5.6 million civil servants , amounting to 20% of all jobs in France. They are subdivided into three types:
598-487: The public sector are either part of the private sector or voluntary sector . The private sector is composed of the economic sectors that are intended to earn a profit for the owners of the enterprise. The voluntary, civic, or social sector concerns a diverse array of non-profit organizations emphasizing civil society . In the United Kingdom, the term "wider public sector" is often used, referring to public sector organizations outside central government. The organization of
624-490: The public sector can take several forms, including: A borderline form is as follows: Infrastructure includes areas that support both the public's members and the public sector itself. Streets and highways are used both by those who work for the public sector and also by the citizenry. The former, who are public employees, are also part of the citizenry. Public roads , bridges , tunnels , water supply , sewers , electrical grids and telecommunication networks are among
650-432: The public's interest and with its motivations, is a type of public service. In modern developed countries , the term "public services" (or "services of general interest") often includes: In developing countries , public services tend to be much less well developed. For example, water services might only be available to the wealthy middle class . For political reasons, the service is often subsidized , which reduces
676-423: The ultimate necessity of a public sector for provision of certain services, such as national defense, public works and utilities, and pollution controls. Public service Even where public services are neither publicly provided nor publicly financed , they are usually subject to regulation going beyond that applying to most economic sectors for social and political reasons. Public policy , when made in
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