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Medical Priority Dispatch System

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An emergency medical technician (often, more simply, EMT ) is a medical professional that provides emergency medical services . EMTs are most commonly found serving on ambulances and in fire departments in the US and Canada, as full-time and some part-time departments require their firefighters to at least be EMT certified.

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64-501: The Medical Priority Dispatch System ( MPDS ), sometimes referred to as the Advanced Medical Priority Dispatch System ( AMPDS ) is a unified system used to dispatch appropriate aid to medical emergencies including systematized caller interrogation and pre-arrival instructions. Priority Dispatch Corporation is licensed to design and publish MPDS and its various products, with research supported by

128-647: A physician medical director , often with the advice of a medical advisory committee composed of paramedics and other health professionals. In California, for example, each county's local emergency medical service agency (LEMSA) issues a list of standard operating procedures or protocols, under the supervision of the California Emergency Medical Services Authority . These procedures often vary from county to county based on local needs, levels of training and clinical experiences. New York State has similar procedures, whereas

192-596: A 2004 report on the feasibility of paramedics working in the hot zone or inner cordon of major incidents. and the programme was established following the 2005 London Bombings . HART forms part of the health response in support of the National Capabilities Programme being led by the Home Office, which aims to ensure that fewer lives would be risked or lost in the event of a terrorist-related attack or accidental CBRN incident as part of

256-558: A Category 2, 3, or 5 telephone triage, the patient may receive an ambulance response (which could be Category 1-4 depending on the outcome of the triage), may be referred to another service or provider, or treatment may be completed over the phone. In an independent report into the emergency response to the Manchester Arena bombing , an Advanced Paramedic for the North West Ambulance Service stated it

320-479: A Flu Response Unit (FRU), a single provider that could attend a patient and determine what additional resources were required for patient care to reduce the risk of pandemic exposure to EMS Personnel. In March 2020 the protocol was revised to assist with mitigating the COVID-19 pandemic . As well as triaging emergency calls, MPDS also provides instructions for the dispatcher to give to the caller whilst assistance

384-478: A PCP and ACP may run 40–50 medical codes per year, a CCP may run 1–2 in an entire career. IV/IO starts are nearly non-existent in the field and for this reason CCPs are required to attend nearly double the amount of time in classroom situations or in hospital to keep current. In addition to this, they are trained for other skills such as medication infusion pumps, mechanical ventilation, and arterial line monitoring. CCPs often work in fixed and rotary wing aircraft when

448-434: A benchmarking document to permit inter-provincial labour mobility of practitioners, regardless of how titles are specifically regulated within their own provincial systems. In this manner, the confusing myriad of titles and occupational descriptions can at least be discussed using a common language for comparison sake. Most providers that work in ambulances are identified as "paramedics" by the public. However, in many cases,

512-465: A clinical lead working alongside an emergency care assistant or as assistants themselves to a paramedic. As the role does not have a single defined scope, the skills they have can include: The term emergency medical technician is not commonly used by members of the public in the United Kingdom. Instead, it is common for all ambulance personnel to be referred to as "paramedics", although

576-547: A different response approach. For example, in the United Kingdom, most, but not all front-line emergency ambulances have advanced life support trained crews, meaning that the ALS/BLS distinction becomes impossible to implement. Instead, each individual response code is assigned to one of several categories, as determined by the Government, with associated response targets for each. * This may include an emergency ambulance,

640-1035: A few additional medications. Advanced care paramedic (ACP) is a level of practitioner that is in high demand by many services across Canada. However, Quebec only utilizes this level of practice in a very limited fashion as part of a pilot program in Montreal. The ACP typically carries approximately 20 different medications, although the number and type of medications may vary substantially from region to region. ACPs perform advanced airway management including intubation, surgical airways, intravenous therapy, place external jugular IV lines, perform needle thoracotomy, perform and interpret 12-lead ECGs, perform synchronized and chemical cardioversion, transcutaneous pacing, perform obstetrical assessments, and provide pharmacological pain relief for various conditions. Several sites in Canada have adopted pre-hospital fibrinolytics and rapid sequence induction, and prehospital medical research has permitted

704-502: A given level of paramedic practice, each province retains ultimate authority in legislating the actual administration and delivery of emergency medical services within its own borders. For this reason, any discussion of paramedic practice in Canada is necessarily broad, and general. Specific regulatory frameworks and questions related to paramedic practices can only definitively be answered by consulting relevant provincial legislation, although provincial paramedic associations may often offer

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768-455: A great number of variations in the scope of practice for ACPs. Current programs include providing ACPs with discretionary direct 24-hour access to PCI labs, bypassing the emergency department, and representing a fundamental change in both the way that patients with S-T segment elevation myocardial infarctions (STEMI) are treated, but also profoundly affecting survival rates, as well as bypassing closer hospitals to get an identified stroke patient to

832-399: A limited set of medications (including oxygen, epinephrine, dextrose, naloxone, albuterol, ipratropium bromide , glucagon, nitroglycerin, nitrous oxide , and acetylsalicylic acid). Some areas may add to the scope of practice, including intravenous access, insertion of supraglottic airway devices, and CPAP . Training requirements and treatment protocols vary from area to area. Advanced EMT

896-494: A major concern in light of the COVID-19 pandemic . In response, the U.S. Centers for Disease Control and Prevention and other agencies and organizations have issued guidance regarding workplace hazard controls for COVID-19 . Some specific recommendations include modified call queries, symptom screening, universal PPE use, hand hygiene, physical distancing, and stringent disinfection protocols. Research on ambulance ventilation systems found that aerosols often recirculate throughout

960-433: A rapid response car, ambulance officers, or specialist crews e.g. HART . Other basic life support responses may also be sent, e.g. Community First Responder . ** If an emergency ambulance is unlikely to reach the patient within the average response time, a rapid response car and/or Community First Responder may also be dispatched. The exact nature of the response sent may vary slightly between Ambulance Trusts . Following

1024-600: A regional medical-advisory council (REMAC) determines protocols for one or more counties in a geographical section of the state. Treatments and procedures administered by paramedics fall under one of two categories, off-line medical orders (standing orders) and on-line medical orders. On-line medical orders refers to procedures that must be explicitly approved by a base hospital physician or registered nurse through voice communication (generally by phone or radio) and are generally rare or high risk procedures (e.g. vasopressor initiation). In addition, when multiple levels can perform

1088-416: A sense to medical school clinical rotations, EMT students are required to spend a required amount of time in an ambulance and on a variety of hospital services (e.g. obstetrics , emergency medicine , surgery , intensive care unit , psychiatry ) in order to complete a course and become eligible for the certification and licensure exams. The number of clinical hours for both time in an ambulance and time in

1152-568: A set of protocols, which are typically written by a physician . EMTs are exposed to a variety of hazards such as lifting patients and equipment, treating those with infectious disease, handling hazardous substances, and transportation via ground or air vehicles. Employers can prevent occupational illness or injury by providing safe patient handling equipment, implementing a training program to educate EMTs on job hazards, and supplying PPE such as respirators, gloves, and isolation gowns when dealing with biological hazards. Infectious disease has become

1216-433: A set of standardized protocols to triage patients via the telephone and thus improve the emergency response system. Protocols were first alphabetized by chief complaint that included key questions to ask the caller, pre-arrival instructions, and dispatch priorities. After many revisions, these simple cards have evolved into MPDS. MPDS today still starts with the dispatcher asking the caller key questions. These questions allow

1280-574: A simpler overview of this topic when it is restricted to a province-by-province basis. In Canada, the levels of paramedic practice as defined by the National Occupational Competency Profile are: emergency medical responder (EMR), primary care paramedic, advanced care paramedic, and critical care paramedic. Regulatory frameworks vary from province to province, and include direct government regulation (such as Ontario's method of credentialing its practitioners with

1344-476: A stroke centre. Critical care paramedics (CCPs) are paramedics who generally do not respond to 9-1-1 emergency calls, with the exception of helicopter "scene" calls. Instead they focus on transferring patients from the hospital they are currently in to other hospitals that can provide a higher level of care. CCPs often work in collaboration with registered nurses and respiratory therapists during hospital transfers. This ensures continuity of care. However, when acuity

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1408-467: A suspected cardiac or respiratory arrest where the patient is not breathing is given the MPDS code 9-E-1, whereas a superficial animal bite has the code 3-A-3. The MPDS codes allow emergency medical service providers to determine the appropriate response mode (e.g. "routine" or "lights and sirens") and resources to be assigned to the event. Some protocols also utilise a single-letter suffix which may be added to

1472-647: A transporting ambulance. EMT training programs for certification vary greatly from course to course, provided that each course at least meets local and national requirements. In the United States, EMRs receive at least 40–80 hours of classroom training and EMTs receive at least 120–300 hours of classroom training. AEMTs generally have 100-300 hours of additional classroom training beyond the standard EMT training. Paramedics are trained for 1,500–2,500 hours or more. In addition to each level's didactic education, clinical rotations are typically also required. Similar in

1536-441: A variety of medical procedures such as endotracheal intubation, rapid sequence induction , cricothyrotomy , fluid resuscitation , drug administration, obtaining intravenous and intraosseous access, manual defibrillation, electrocardiogram interpretation, capnography, cardioversion , transcutaneous pacing , pericardiocentesis , thoracostomy , ultrasonography , and blood chemistry interpretation. An ambulance with only EMTs

1600-529: Is a capability of the NHS ambulance services in the United Kingdom devoted to providing paramedic and enhanced medical care to patients in the " hot zone " of hazardous environments. HART is deployed to various hazardous, complex or prolonged incidents. The national capabilities include: All HART teams within the ambulance services of England & Wales have the same capabilities. allowing interoperable activities at large scale incidents or planned events such as

1664-512: Is a level of practice that is least comprehensive (clinically speaking), and is also generally not consistent with any medical acts beyond advanced first-aid and oxygen therapy, administration of ASA, I.M. epinephrine and glucagon, oral glucose and administration of intranasal Narcan with the exception of automated external defibrillation (which is still considered a regulated medical act in most provinces in Canada). Primary care paramedics (PCP) are

1728-505: Is a nonprofit organization which offers certification exams based on NHTSA education guidelines and has been around since the 1970s. Currently, NREMT exams are used by 46 states as the sole basis for certification at one or more EMT certification levels. A NREMT exam consists of skills and patient assessments as well as a written portion. On June 12, 2019, the NREMT changed the rules regarding age limits for EMTs, AEMTs, and paramedics. There

1792-416: Is considered a basic life support (BLS) unit, an ambulance utilizing AEMTs is dubbed an "intermediate life support" (ILS), or "limited advanced life support" (LALS) unit, and an ambulance with paramedics is dubbed an " advanced life support " (ALS) unit. Many states allow ambulance crews to contain a mix of crews levels (e.g. an EMT and a paramedic or an AEMT and a paramedic) to staff ambulances and operate at

1856-401: Is en route. These post-dispatch and pre-arrival instructions are intended both to keep the caller and the patient safe, but also, where necessary, to turn the caller into the "first first responder" by giving them potentially life-saving instructions. They include: Whilst MPDS uses the determinants to provide a recommendation as to the type of response that may be appropriate, some countries use

1920-537: Is manageable by a CCP or a registered nurse or respiratory therapist is not available, CCPs will work alone. Providing this care to the patient allows the sending hospital to avoid losing highly trained staff on hospital transfers. CCPs are able to provide all of the care that PCPs and ACPs provide. That being said, CCPs significantly lack practical experience with advanced skills such as IV initiation, peripheral access to cardiovascular system for fluid and drug administration, advanced airway, and many other techniques. While

1984-413: Is no longer an age limit for registered personnel. However, applicants must successfully complete a state-approved EMT course that meets or exceeds the NREMT standards within the past two years of applying. Those applying for the NREMT certification must also complete a state-approved EMT psychomotor exam. It is possible for the candidate to be refused access to a state-approved course due to their age within

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2048-728: Is the foundation Standard of Care for EMS providers in the US. EMTs and paramedics are employed in varied settings, mainly the prehospital environment such as in EMS, fire, and police agencies. They can also be found in positions ranging from hospital and health care settings, to industrial and entertainment positions. The prehospital environment is loosely divided into non-emergency (e.g. patient transport) and emergency ( 9-1-1 calls) services, but many ambulance services and EMS agencies operate both non-emergency and emergency care. Hazardous Area Response Team The Hazardous Area Response Team (HART)

2112-431: Is the level of training between EMT and paramedic. They can provide intermediate life support (ILS) care including obtaining intravenous or intraosseous access, basic cardiac monitoring, fluid resuscitation , capnography, and administration of some additional medications. Paramedics typically represent the highest degree of pre-hospital medical provider, providing advanced life support (ALS) care. Paramedics perform

2176-725: The COVID-19 crisis. EMTs are a vital part of the private, voluntary and auxiliary services where a practitioner must be on board any ambulance in the process of transporting a patient to hospital. This is mandatory for all PHECC registered practitioners to keep their practitioner level and should always be kept in date (two years). This course is the new standard for first aid in the workplace. Basic tactical emergency care A state-level exam needs to be completed before an invitation to register as an EMT. EMT's are trained in basic life support, anatomy - physiology , pathophysiology , pharmacology , ECG monitoring, advanced airway management (supraglottic airways), spinal immobilization and

2240-822: The Olympic Games or UN 2021 United Nations Climate Change Conference (CoP26). The Northern Ireland team has additional capabilities covering mountain rescue taskings. Each HART unit consist of emergency medical personnel, primarily paramedics , who have undergone specialised training at the National Ambulance Resilience Unit (NARU) Education Centre in the use of safety critical procedures, skills, vehicles and equipment. Their specialised equipment includes personal protective equipment (such as breathing apparatus, hazmat suits , and safe work at height equipment, and flotation devices and for working in water. The HART capability originated from

2304-516: The Philippines based on the standard set down by the Department of Health . Técnico en Emergencias Sanitarias (TES) are trained a total of 2000hrs in 2 years with 3 months of internship in ambulances at the very end. It's the only level of EMS worker. BLS ambulances can be driven with a B license, ALS with a C1. Emergency medical technician is a term that has existed for many years in

2368-496: The Pre-Hospital Emergency Care Council (PHECC). Emergency medical technician is the entry-level standard of practitioner for employment within the ambulance service . Currently, EMTs are authorized to work on non-emergency ambulances only as the standard for emergency ( 999 ) calls is a minimum of a two-paramedic crew, although this minimum requirement was relaxed to and EMT - paramedic crew during

2432-585: The FAQ Level 4 Diploma for Associate Ambulance Practitioners & QA Level 5 Diploma in First Response Emergency and Urgent Care (RQF) This provided a defined scope of practice agreed nationally by ambulance service trusts . Their role title, however, may still be defined by their employer as emergency medical technician . They can work autonomously, making their own clinical decisions within their training and remit. They may also work as

2496-607: The International Academy of Emergency Medical Dispatch (IAEMD). Priority Dispatch Corporation, in conjunction with the International Academies of Emergency Dispatch, have also produced similar systems for Police (Police Priority Dispatch System, PPDS) and Fire (Fire Priority Dispatch System, FPDS) MPDS was developed by Jeff Clawson from 1976 to 1979 when he worked as an emergency medical technician and dispatcher prior to medical school. He designed

2560-649: The NREMT posted information about a transition to a new system of levels for emergency care providers developed by NHTSA with the National EMS Scope of Practice Project. By 2014, these new levels replaced the fragmented system found around the United States. The new classification includes emergency medical responder (replacing first responder), emergency medical technician (replacing EMT-basic), advanced emergency medical technician (replacing EMT-intermediate/85), and paramedic (replacing EMT-intermediate/99 and EMT-paramedic). Education requirements in transitioning to

2624-474: The United Kingdom, but has no single defined scope. They may be known as emergency medical technician or simply, ambulance technician . Most EMTs hold an Institute for Healthcare Development Ambulance Technician Certificate and are employed in private ambulance companies or in National Health Service ambulance trusts. As of 2016, The IHCD Ambulance Technician Certificate was replaced with

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2688-470: The United States has an EMS lead agency or state office of emergency medical services that regulates and accredits EMT training programs. Most of these offices have web sites to provide information to the public and individuals who are interested in becoming an EMT. In the United States, an EMT's actions in the field are governed by state regulations, local regulations, and by the policies of their EMS organization. The development of these policies are guided by

2752-943: The administration of medication typically oral , intramuscular , inhaled, nebulised or sublingual . Whilst paramedics in Ireland do work on front-line ambulances the PHECC standards for are generally lower than most of the world leaders in pre-hospital care. Paramedics are trained to the EMT standard and additional training in advanced pharmacology, anatomy, advanced airway management (supraglottic airways), some advanced life support skills, 12-leads ECGs, administration of medication typically oral, intramuscular, inhaled, nebulised or sublingual, and they are also allowed to maintain IV lines. Emergency medical technician (EMT), paramedic (P) and advanced paramedic (AP) are legally defined and protected titles in

2816-597: The compartment, creating a health hazard for EMTs when transporting sick patients capable of airborne transmission. Unidirectional airflow design can better protect workers. There is considerable degree of inter-provincial variation in the Canadian paramedic practice. Although a national consensus (by way of the National Occupational Competency Profile) identifies certain knowledge, skills, and abilities as being most synonymous with

2880-778: The crew with patient care and packaging. EMRs provide advanced first aid-level care, CPR, semi-automatic defibrillation, basic airway management (suction/oropharyngeal airway), oxygen therapy, and administration of basic, life-saving medications such as epinephrine and naloxone. EMT is the next level of EMS certification and is considered the most common entry level of training. The procedures and skills allowed at this level include bleeding control, management of burns, splinting of suspected fractures and spinal injuries, childbirth, cardiopulmonary resuscitation, semi-automatic defibrillation, oral suctioning, insertion of oropharyngeal and nasopharyngeal airways, pulse oximetry , blood glucose monitoring, auscultation of lung sounds, and administration of

2944-413: The dispatchers to categorize the call by chief complaint and set a determinant level ranging from A (minor) to E (immediately life-threatening) relating to the severity of the patient's condition. The system also uses the determinant O which may be a referral to another service or other situation that may not actually require an ambulance response. Another sub-category code is used to further categorize

3008-554: The end of the code to provide additional information, e.g. the code 6-D-1 is a patient with breathing difficulties who is not alert, 6-D-1A is a patient with breathing difficulties who is not alert and also has asthma, and 6-D-1E is a patient with breathing difficulties who is not alert and has emphysema/COAD/COPD . This Protocol was created to handle the influx of emergency calls during the H1N1 pandemic: it directed that Standard EMS Resources be delayed until patients could be assessed by

3072-602: The entry-level of paramedic practice in Canadian provinces. The scope of practice includes performing semi-automated external defibrillation , interpretation of 4-lead ECGs, administration of symptom relief medications for a variety of emergency medical conditions (these include oxygen, epinephrine, dextrose , glucagon, salbutamol , ASA and nitroglycerine ), performing trauma immobilization (including cervical immobilization ), and other fundamental basic medical care. Primary care paramedics may also receive additional training in order to perform certain skills that are normally in

3136-458: The government and emergency services' "Model Response" plans. The first generation HART fleet consisted of Iveco Daily, Land Rover Discovery and Volvo XC70 response vehicles, now decommissioned, with a separate Iveco primemover carrying a Polaris 6x6 ATV. The second generation HART fleet consists of the following vehicles supplied by WAS. The operational fleet is supported by 2x Crew Carriers (Mercedes Sprinter converted by Wilker) HART

3200-483: The hospital vary depending on local requirements, the level the student is obtaining, and the amount of time it takes the student to show competency. In addition, a minimum of continuing education (CE) hours is required to maintain certification. For example, to maintain NREMT certification, EMTs must obtain at least 48 hours of additional education and either complete a 24-hour refresher course or complete an additional 24 hours of CE that cover, on an hour by hour basis,

3264-498: The initial questions asked by the emergency dispatcher. The second component, a letter A through E (including the Greek character Ω), is the response determinant indicating the potential severity of injury or illness based on information provided by the caller and the recommended type of response. The third component, a number, is the sub-determinant and provides more specific information about the patient's specific condition. For instance,

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3328-592: The length of training may be eight months in British Columbia or two to four years in Ontario, Alberta, and Quebec. The nature of training and how it is regulated, like actual paramedic practice, varies from province to province. Emergency medical technician (EMT), paramedic (P) and advanced paramedic (AP) are legally defined and protected titles in the Republic of Ireland based on the standard set down by

3392-459: The level of the highest trained provider. There is nothing stopping supplemental crew members to be of a certain certification, though (e.g. if an ALS ambulance is required to have two paramedics, then it is acceptable to have two paramedics and an EMT). An emergency vehicle with only EMRs or a combination of both EMRs and EMTs is still dubbed a "basic life support" (BLS) unit. An EMR must usually be overseen by an EMT-level provider or higher to work on

3456-401: The most prevalent level of emergency pre-hospital care is that which is provided by an emergency medical responder (EMR). This is a level of practice recognized under the National Occupational Competency Profile, although unlike the next three successive levels of practice, the high number of EMRs across Canada cannot be ignored as contributing a critical role in the chain of survival, although it

3520-447: The new levels are substantially similar. EMR is the most basic level of training, and is considered the bare minimum certification for rescuers that respond to medical emergencies. EMRs are typically on-call volunteers in rural communities, or are primarily employed as firefighters or search and rescue personnel. EMRs typically arrive quickly and assess and stabilize the patient before the transporting ambulance arrives, and then assist

3584-650: The paramedic title is protected under registration of the Health and Care Professions Council . In the United States, EMTs are certified according to their level of training. Individual states set their own standards of certification (or licensure, in some cases) and all EMT training must meet the minimum requirements as set by the National Highway Traffic Safety Administration 's (NHTSA's) standards for curriculum. The National Registry of Emergency Medical Technicians (NREMT)

3648-461: The patient. The system is often used in the form of a software system called ProQA, which is also produced by Priority Dispatch Corp. Each dispatch determinant is made up of three pieces of information, which builds the determinant in a number-letter-number format. The first component, a number from 1 to 36, indicates a complaint or specific protocol from the MPDS: the selection of this card is based on

3712-483: The same procedure (e.g. AEMT-critical care and paramedics in New York), a procedure can be both an on-line and a standing order depending on the level of the provider. Since no set of protocols can cover every patient situation, many systems work with protocols as guidelines. Systems also have policies in place to handle medical direction when communication failures happen or in disaster situations. The NHTSA curriculum

3776-612: The same topics as the refresher course would. Recertification for other levels follows a similar pattern. EMT training programs vary greatly in calendar length (number of days or months). For example, fast track programs are available for EMTs that are completed in two weeks by holding class for 8 to 12 hours a day for at least two weeks. Other training programs are months long, or up to two years for paramedics in associate degree programs. EMT training programs take place at numerous locations, such as universities, community colleges, technical schools, hospitals or EMS academies. Every state in

3840-544: The scope of practice of advanced care paramedics. This is regulated both provincially (by statute) and locally (by the medical director), and ordinarily entails an aspect of medical oversight by a specific body or group of physicians. This is often referred to as " medical control ", or a role played by a base hospital. For example, in the provinces of Ontario , Quebec and Newfoundland and Labrador, many paramedic services allow primary care paramedics to perform 12-lead ECG interpretation, or initiate intravenous therapy to deliver

3904-578: The state. NHTSA recognizes four levels of certification: Some states also recognize the advanced practice paramedic or critical care paramedic level as a state-specific licensure above that of paramedic. These critical care paramedics generally perform high acuity transports that require skills outside the scope of a standard paramedic (such as mechanical ventilation and management of cardiac assist devices). In addition, EMTs can seek out specialty certifications such as wilderness EMT , wilderness paramedic, tactical EMT, and flight paramedic . In 2009,

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3968-528: The title of A-EMCA, or advanced emergency medical care assistant) to professional self-regulating bodies, such as the Alberta College of Paramedics. In Alberta, for instance, only someone registered with the Alberta College of Paramedics can call themselves a paramedic; the title is legally protected. Almost all provinces have moved to adopting the new titles, or have at least recognized the NOCP document as

4032-727: The weather permits and staff are available, but systems such as the Toronto EMS Critical Care Transport Program work in land ambulances. ORNGE transport operates both land and aircraft in Ontario. In British Columbia, CCPs work primarily in aircraft with a dedicated critical care transport crew in Trail for long-distance transfers and a regular CCP street crew stationed in South Vancouver that often also performs medevacs when necessary. Paramedic training in Canada varies regionally; for example,

4096-557: Was "very much understood" that MPDS "vastly underemphasises the priority of traumatic calls." Emergency medical technician In English-speaking countries, paramedics are a separate profession that has additional educational requirements, qualifications, and scope of practice. EMTs are often employed by public ambulance services, municipal EMS agencies, governments , hospitals , and fire departments . Some EMTs are paid employees, while others (particularly those in rural areas ) are volunteers . EMTs provide medical care under

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