83-492: A telephone exchange , also known as a telephone switch or central office , is a crucial component in the public switched telephone network (PSTN) or large enterprise telecommunications systems. It facilitates the interconnection of telephone subscriber lines or digital system virtual circuits, enabling telephone calls between subscribers. The terminology used in telecommunications has evolved over time, with telephone exchange and central office often used interchangeably,
166-545: A CCITT standard. Similar schemes were used in the Americas and in some European countries including Spain. Digit strings between switches were often abbreviated to further improve utilization. For example, one switch might send only the last four or five digits of a telephone number . In one case, seven digit numbers were preceded by a digit 1 or 2 to differentiate between two area codes or office codes, (a two-digit-per-call savings). This improved revenue per trunk and reduced
249-446: A panel switch and a manual switchboard. Probably the most common form of communicating dialed digits between electromechanical switches was sending dial pulses , equivalent to a rotary dial 's pulsing, but sent over trunk circuits between switches. In Bell System trunks, it was common to use 20 pulse-per-second between crossbar switches and crossbar tandems. This was twice the rate of Western Electric/Bell System telephone dials. Using
332-406: A timeslot because DS0s are aggregated in time-division multiplexing (TDM) equipment to form higher capacity communication links. A Digital Signal 1 (DS1) circuit carries 24 DS0s on a North American or Japanese T-carrier (T1) line, or 32 DS0s (30 for calls plus two for framing and signaling) on an E-carrier (E1) line used in most other countries. In modern networks, the multiplexing function
415-653: A benchmark for the development of the Telecommunications Industry Association 's TIA-TSB-116 standard on voice-quality recommendations for IP telephony, to determine acceptable levels of audio latency and echo. In most countries, the government has a regulatory agency dedicated to provisioning of PSTN services. The agency regulate technical standards, legal requirements, and set service tasks may be for example to ensure that end customers are not over-charged for services where monopolies may exist. These regulatory agencies may also regulate
498-484: A circuit connecting a dialed call through an electromechanical switch had DC continuity within the local exchange area via metallic conductors. The design and maintenance procedures of all systems involved methods to avoid that subscribers experienced undue changes in the quality of the service or that they noticed failures. A variety of tools referred to as make-busy s were plugged into electromechanical switch elements upon failure and during repairs. A make-busy identified
581-443: A different central office, the operator plugs into the trunk for the destination switchboard or office and asks the operator answering (known as the "B" operator) to connect the call. Most urban exchanges provided common-battery service, meaning that the central office provided power to the subscriber telephone circuits for operation of the transmitter, as well as for automatic signaling with rotary dials . In common-battery systems,
664-412: A digit receiver (part of an element called an Originating Register ) would be connected to a call just long enough to collect the subscriber's dialed digits. Crossbar architecture was more flexible than step offices. Later crossbar systems had punch-card-based trouble reporting systems. By the 1970s, automatic number identification had been retrofitted to nearly all step-by-step and crossbar switches in
747-517: A failed switch element. A trouble reporting card system was connected to switch common control elements. These trouble reporting systems punctured cardboard cards with a code that logged the nature of a failure. Electromechanical switching systems required sources of electricity in form of direct current (DC), as well as alternating ring current (AC), which were generated on-site with mechanical generators. In addition, telephone switches required adjustment of many mechanical parts. Unlike modern switches,
830-403: A horizontal panel containing two rows of patch cords, each pair connected to a cord circuit . When a calling party lifted the receiver, the local loop current lit a signal lamp near the jack. The operator responded by inserting the rear cord ( answering cord ) into the subscriber's jack and switched their headset into the circuit to ask, "Number, please?" For a local call, the operator inserted
913-411: A hundred pair cable between switches, for example. Conductors in one common circuit configuration were named tip, ring, ear (E) and mouth (M). Tip and ring were the voice-carrying pair, and named after the tip and ring on the three conductor cords on the manual operator's console. In two-way trunks with E and M signaling , a handshake took place to prevent both switches from colliding by dialing calls on
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#1732780261046996-454: A manually operated switchboard, this current flowed through a relay coil, and actuated a buzzer or a lamp on the operator's switchboard, signaling the operator to perform service. In the largest cities, it took many years to convert every office to automatic equipment, such as a panel switch . During this transition period, once numbers were standardized to the 2L-4N or 2L-5N format (two-letter exchange name and either four or five digits), it
1079-569: A network of fixed-line analog telephone systems, the PSTN is almost entirely digital in its core network and includes mobile and wireless networks, all of which are currently transitioning to use the Internet Protocol to carry their PSTN traffic. The technical operation of the PSTN adheres to the standards internationally promulgated by the ITU-T . These standards have their origins in
1162-407: A private telephone exchange is termed a private branch exchange (PBX), which connects to the public switched telephone network. A PBX serves an organization's telephones and any private leased line circuits, typically situated in large office spaces or organizational campuses. Smaller setups might use a PBX or key telephone system managed by a receptionist, catering to the telecommunication needs of
1245-525: A telephone with a dial tone . Telecommunication carriers also define rate centers for business and billing purposes, which in large cities, might encompass clusters of central offices to specify geographic locations for distance measurement calculations. In the 1940s, the Bell System in the United States and Canada introduced a nationwide numbering system that identified central offices with
1328-466: A trunk as idle. Trunk circuitry hearing a 2,600 Hz tone for a certain duration would go idle. (The duration requirement reduced falsing .) Some systems used tone frequencies over 3,000 Hz, particularly on SSB frequency-division multiplex microwave radio relays . On T-carrier binary digital transmission systems, bits within the T-1 data stream were used to transmit supervision. By careful design,
1411-476: A unique three-digit code, along with a three-digit numbering plan area code (NPA code or area code), making central office codes distinctive within each numbering plan area. These codes served as prefixes in subscriber telephone numbers. The mid-20th century saw similar organizational efforts in telephone networks globally, propelled by the advent of international and transoceanic telephone trunks and direct customer dialing. For corporate or enterprise applications,
1494-979: A wide range of advanced services. Local versions were called ARE11 while tandem versions were known as ARE13. They were used in Scandinavia, Australia, Ireland and many other countries in the late 1970s and into the 1980s when they were replaced with digital technology. Public switched telephone network The public switched telephone network ( PSTN ) is the aggregate of the world's telephone networks that are operated by national, regional, or local telephony operators. It provides infrastructure and services for public telephony . The PSTN consists of telephone lines , fiber-optic cables , microwave transmission links, cellular networks , communications satellites , and undersea telephone cables interconnected by switching centers , such as central offices , network tandems , and international gateways, which allow telephone users to communicate with each other. Originally
1577-400: A year later. In 1887 Puskás introduced the multiplex switchboard . . Later exchanges consisted of one to several hundred plug boards staffed by switchboard operators . Each operator sat in front of a vertical panel containing banks of ¼-inch tip-ring-sleeve (3-conductor) jacks, each of which was the local termination of a subscriber 's telephone line . In front of the jack panel lay
1660-479: Is also used generally for the building that houses switching and related inside plant equipment. In United States telecommunication jargon, a central office (C.O.) is a common carrier switching center Class 5 telephone switch in which trunks and local loops are terminated and switched. In the UK, a telephone exchange means an exchange building, and is also the name for a telephone switch. With manual service ,
1743-488: Is moved as close to the end user as possible, usually into cabinets at the roadside in residential areas, or into large business premises. These aggregated circuits are conveyed from the initial multiplexer to the exchange over a set of equipment collectively known as the access network . The access network and inter-exchange transport use synchronous optical transmission, for example, SONET and Synchronous Digital Hierarchy (SDH) technologies, although some parts still use
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#17327802610461826-399: Is switched using a call set up protocol (usually ISUP ) between the telephone exchanges under an overall routing strategy . The call is carried over the PSTN using a 64 kbit/s channel, originally designed by Bell Labs . The name given to this channel is Digital Signal 0 (DS0). The DS0 circuit is the basic granularity of circuit switching in a telephone exchange. A DS0 is also known as
1909-518: The American Automobile Association (AAA), from New York to St. Louis . Because he thought this should be a repeating event, he donated a silver trophy and a (for that time) very large prize of 2000 U.S. dollars , which he repeated annually. The AAA Glidden organized this "Glidden Reliability Tour" regularly from 1905 to 1913. The aim was to go a certain distance within a certain time and omitting no checkpoint. The winner
1992-513: The Arctic Circle . In 1902 he undertook a world tour in a British Napier accompanied by his wife and Charles Thomas, a motor engineer from Rottingdean in Sussex , England. This more than unusual journey took him over 46,528 miles through 39 countries and ultimately around the world twice. He travelled countries which never before had seen an automobile. Prerequisite for this undertaking
2075-734: The Bell Telephone Company in Boston in 1877. The world's first state-administered telephone exchange opened on November 12, 1877 in Friedrichsberg close to Berlin under the direction of Heinrich von Stephan . George W. Coy designed and built the first commercial US telephone exchange which opened in New Haven, Connecticut in January, 1878, and the first telephone booth was built in nearby Bridgeport . The switchboard
2158-622: The Broadband Integrated Services Digital Network (B-ISDN). The B-ISDN vision was overtaken by the disruptive technology of the Internet . At the turn of the 21st century, the oldest parts of the telephone network still used analog baseband technology to deliver audio-frequency connectivity over the last mile to the end-user. However, digital technologies such as DSL , ISDN , FTTx , and cable modems were progressively deployed in this portion of
2241-470: The Western Electric 1ESS switch , Northern Telecom SP1 , Ericsson AXE, Automatic Electric EAX-1 & EAX-2, Philips PRX /A, ITT Metaconta, British GPO/BT TXE series and several other designs were similar. Ericsson also developed a fully computerized version of their ARF crossbar exchange called ARE. These used a crossbar switching matrix with a fully computerized control system and provided
2324-419: The automobile was not just a toy for the rich, but would develop into a serious means of transport. This required building confidence in the fledgling horseless carriage and a sound road system. (At this time, major travel was usually undertaken by train or by river steamer.) In 1901 he sold his company to Bell and pursued these new goals as a private man. That same year, he and his wife made a successful trip to
2407-546: The crossbar switch . Circuits interconnecting switches are called trunks . Before Signalling System 7 , Bell System electromechanical switches in the United States originally communicated with one another over trunks using a variety of DC voltages and signaling tones. Today, those simple digital signals have been replaced by more modern coded digital signals (typically using binary code). Some signaling communicated dialed digits. An early form called Panel Call Indicator Pulsing used quaternary pulses to set up calls between
2490-421: The last mile from the exchange to the telephone in the home (also called the local loop ). To carry a typical phone call from a calling party to a called party , the analog audio signal is digitized at an 8 kHz sample rate with 8-bit resolution using a special type of nonlinear pulse-code modulation known as G.711 . The call is then transmitted from one end to another via telephone exchanges. The call
2573-415: The telephone when the user removes the handset from the switchhook or cradle. The exchange provides dial tone at that time to indicate to the user that the exchange is ready to receive dialed digits. The pulses or DTMF tones generated by the telephone are processed and a connection is established to the destination telephone within the same exchange or to another distant exchange. The exchange maintains
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2656-485: The 1970s, the telecommunications industry began implementing packet-switched network data services using the X.25 protocol transported over much of the end-to-end equipment as was already in use in the PSTN. These became known as public data networks , or public switched data networks. In the 1980s, the industry began planning for digital services assuming they would follow much the same pattern as voice services and conceived end-to-end circuit-switched services, known as
2739-409: The Bell System required continuous maintenance, such as cleaning. Indicator lights on equipment bays alerted staff to conditions such as blown fuses (usually white lamps) or a permanent signal (stuck off-hook condition, usually green indicators). Step offices were more susceptible to single-point failures than newer technologies. Crossbar offices used more shared, common control circuits. For example,
2822-414: The Bell System. Electronic switching systems gradually evolved in stages from electromechanical hybrids with stored program control to the fully digital systems. Early systems used reed relay -switched metallic paths under digital control. Equipment testing, phone numbers reassignments, circuit lockouts and similar tasks were accomplished by data entry on a terminal. Examples of these systems included
2905-567: The PSTN evolved over time to support an increasing number of subscribers, call volume, destinations, features, and technologies. The principles developed in North America and in Europe were adopted by other nations, with adaptations for local markets. A key concept was that the telephone exchanges are arranged into hierarchies, so that if a call cannot be handled in a local cluster, it is passed to one higher up for onward routing. This reduced
2988-406: The PSTN, usually for military purposes. There are also private networks run by large companies that are linked to the PSTN only through limited gateways , such as a large private branch exchange (PBX). The task of building the networks and selling services to customers fell to the network operators . The first company to be incorporated to provide PSTN services was the Bell Telephone Company in
3071-526: The U.S. and occasionally in Canada. Many cars were unable to withstand this brutal treatment, and there were also incidents, such as horses shying. But it was a matter of honor that all the teams should stay together, and Glidden said that he had paid tolls to some local authorities, and refund for farmers' poultry, from his own pockets. The victory in a Glidden Tour became a matter of prestige, as more and more manufacturers participated and motivated to succeed by
3154-674: The US as late as 1983, as in the small town, Bryant Pond, Woodstock, Maine . Many small town magneto systems featured party lines , anywhere from two to ten or more subscribers sharing a single line. When calling a party, the operator used code ringing, a distinctive ringing signal sequence, such as two long rings followed by one short ring. Everyone on the line could hear the signals, and could pick up and monitor other people's conversations. Automatic exchanges , which provided dial service , were invented by Almon Strowger in 1888. First used commercially in 1892, they did not gain widespread use until
3237-652: The United States. In some countries, however, the job of providing telephone networks fell to government as the investment required was very large and the provision of telephone service was increasingly becoming an essential public utility . For example, the General Post Office in the United Kingdom brought together a number of private companies to form a single nationalized company . In more recent decades, these state monopolies were broken up or sold off through privatization . The architecture of
3320-471: The appropriated bits did not change voice quality appreciably. Robbed bits were translated to changes in contact states (opens and closures) by electronics in the channel bank hardware. This allowed direct current E and M signaling, or dial pulses, to be sent between electromechanical switches over a pure digital carrier which did not have DC continuity. Bell System installations typically had alarm bells, gongs, or chimes to announce alarms calling attention to
3403-521: The automobile in the United States. Charles Glidden, with his wife Lucy, were the first (in 1902) to circle the world in an automobile, and repeated the feat in 1908. Glidden was born in Lowell, Massachusetts on August 29, 1857. He was the adopted child of Nathaniel Glidden and Laura Clark. He came from a family that had arrived in America by 1664. His professional career began at the age of 15. At 20, he
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3486-519: The call after seeing the number on an indicator , and connected the call by plugging a cord into the outgoing circuit and ringing the destination station. For example, if a dial customer calling from TAylor 4725 dialed a number served by a manual exchange, e.g., ADams 1383-W, the call was completed, from the subscriber's perspective, exactly as a call to LEnnox 5813, in an automated exchange. The party line letters W, R, J, and M were only used in manual exchanges with jack-per-line party lines. In contrast to
3569-447: The caller heard an audible ringback signal, so that that operator would not have to periodically report that they were continuing to ring the line. In the ringdown method, the originating operator called another intermediate operator who would call the called subscriber, or passed it on to another intermediate operator. This chain of intermediate operators could complete the call only if intermediate trunk lines were available between all
3652-525: The centers at the same time. In 1943 when military calls had priority, a cross-country US call might take as long as 2 hours to request and schedule in cities that used manual switchboards for toll calls. On March 10, 1891, Almon Brown Strowger , an undertaker in Kansas City, Missouri , patented the stepping switch , a device which led to the automation of telephone circuit switching. While there were many extensions and adaptations of this initial patent,
3735-419: The connection until one of the parties hangs up. This monitoring of connection status is called supervision. Additional features, such as billing equipment, may also be incorporated into the exchange. The Bell System dial service implemented a feature called automatic number identification (ANI) which facilitated services like automated billing, toll-free 800-numbers , and 9-1-1 service. In manual service,
3818-410: The customer lifts the receiver off-hook and asks the operator to connect the call to a requested number. Provided that the number is in the same central office, and located on the operator's switchboard, the operator connects the call by plugging the ringing cord into the jack corresponding to the called customer's line. If the called party's line is on a different switchboard in the same office, or in
3901-472: The development of local telephone networks, primarily in the Bell System in the United States and in the networks of European ITU members. The E.164 standard provides a single global address space in the form of telephone numbers . The combination of the interconnected networks and a global telephone numbering plan allows telephones around the world to connect with each other. Commercialization of
3984-399: The end of the 20th century. The growth of the PSTN was enabled by teletraffic engineering techniques to deliver quality of service (QoS) in the network. The work of A. K. Erlang established the mathematical foundations of methods required to determine the capacity requirements and configuration of equipment and the number of personnel required to deliver a specific level of service. In
4067-472: The enterprise. In the era of the electrical telegraph, its principal users were post offices, railway stations, the more important governmental centers (ministries), stock exchanges, very few nationally distributed newspapers, the largest internationally important corporations, and wealthy individuals. Despite the fact that telephone devices existed before the invention of the telephone exchange, their success and economical operation would have been impossible on
4150-412: The exchange principle already employed in telegraph networks. Each telephone was wired to a telephone exchange established for a town or area. For communication outside this exchange area, trunks were installed between exchanges. Networks were designed in a hierarchical manner until they spanned cities, states, and international distances. Automation introduced pulse dialing between the telephone and
4233-521: The exchange so that each subscriber could directly dial another subscriber connected to the same exchange, but long-distance calling across multiple exchanges required manual switching by operators. Later, more sophisticated address signaling, including multi-frequency signaling methods, enabled direct-dialed long-distance calls by subscribers, culminating in the Signalling System 7 (SS7) network that controlled calls between most exchanges by
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#17327802610464316-493: The faster pulsing rate made trunk utilization more efficient because the switch spent half as long listening to digits. DTMF was not used for trunk signaling. Multi-frequency (MF) was the last of the pre-computerized methods. It used a different set of tones sent in pairs like DTMF. Dialing was preceded by a special keypulse (KP) signal and followed by a start (ST). Variations of the Bell System MF tone scheme became
4399-435: The first decade of the 20th century. They eliminated the need for human switchboard operators who completed the connections required for a telephone call . Automation replaced human operators with electromechanical systems, and telephones were equipped with a dial by which a caller transmitted the destination telephone number to the automatic switching system. A telephone exchange automatically senses an off-hook condition of
4482-403: The first stage of which was a linefinder . If one of up to a hundred subscriber lines (two hundred lines in later linefinders) had the receiver lifted "off hook", a linefinder connected the subscriber's line to a free first selector, which returned the subscriber a dial tone to show that it was ready to receive dialled digits. The subscriber's dial pulsed at about 10 pulses per second, although
4565-462: The front cord of the pair ( ringing cord ) into the called party's local jack and started the ringing cycle. For a long-distance call, the operator plugged into a trunk circuit to connect to another operator in another bank of boards or at a remote central office. In 1918, the average time to complete the connection for a long-distance call was 15 minutes. Early manual switchboards required the operator to operate listening keys and ringing keys, but by
4648-399: The impetus for the creation of a new industrial sector. As with the invention of the telephone itself, the honour of "first telephone exchange" has several claimants. One of the first to propose a telephone exchange was Hungarian Tivadar Puskás in 1877 while he was working for Thomas Edison . The first experimental telephone exchange was based on the ideas of Puskás, and it was built by
4731-520: The interface to end-users remaining the same. Several other European countries, including Estonia, Germany, Iceland, the Netherlands, Spain and Portugal, have also retired, or are planning to retire, their PSTN networks. Countries in other continents are also performing similar transitions. Charles Glidden Charles Jasper Glidden (August 29, 1857 – September 11, 1927) was an American telephone pioneer, financier and supporter of
4814-401: The late 1910s and 1920s, advances in switchboard technology led to features which allowed the call to be automatically answered immediately as the operator inserted the answering cord, and ringing would automatically begin as soon as the operator inserted the ringing cord into the called party's jack. The operator would be disconnected from the circuit, allowing them to handle another call, while
4897-408: The latter term originating from the Bell System . A central office typically refers to a facility that houses the inside plant equipment for one or several telephone exchanges, each catering to a specific geographical region. This region is sometimes known as the exchange area. In North America, the term wire center may be used to denote a central office location, indicating a facility that provides
4980-404: The listing format MAin 1234 for an automated office with two capital letters, a manual office, having listings such as Hillside 834 or East 23, was recognizable by the format in which the second letter was not capitalized. Rural areas, as well as the smallest towns, had manual service and signaling was accomplished with magneto telephones, which had a crank for the signaling generator. To alert
5063-462: The male. Accordingly, he hired women as telephone operators. The telephone exchange, which he had initiated, grew to a syndicate, which, amongst others, covered the U.S. states of Ohio , Minnesota , Arkansas and Texas . The first long-distance telephone connection (from Lowell, Massachusetts to Boston ) was established on his initiative. On July 10, 1878, he married Lucy Emma Clegworth from Manchester, New Hampshire. Charles Glidden believed that
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#17327802610465146-610: The marketing benefits. In 1946, the Glidden Tour was recreated by the Veteran Motor Car Club of America (currently under the auspices of the Antique Automobile Club of America ) and has been carried out every year since then, but in a more tourist-like frame and using veteran vehicles instead. It is regarded as the oldest and most prestigious event of its kind in the United States. And still
5229-505: The network, primarily to provide high-speed Internet access. As of 2023 , operators worldwide are in the process of retiring support for both last-mile analog telephony and ISDN, and transitioning voice service to Voice over IP via Internet access delivered either via DSL , cable modems or fiber-to-the-premises , eliminating the expense and complexity of running two separate technology infrastructures for PSTN and Internet access. Several large private telephone networks are not linked to
5312-415: The number of connecting trunks required between operators over long distances, and also kept local traffic separate. Modern technologies have brought simplifications Most automated telephone exchanges use digital switching rather than mechanical or analog switching. The trunks connecting the exchanges are also digital, called circuits or channels. However analog two-wire circuits are still used to connect
5395-476: The number of digit receivers needed in a switch. Every task in electromechanical switches was done in big metallic pieces of hardware. Every fractional second cut off of call set up time meant fewer racks of equipment to handle call traffic. Examples of signals communicating supervision or call progress include E and M signaling , SF signaling, and robbed-bit signaling. In physical (not carrier) E and M trunk circuits, trunks were four wire. Fifty trunks would require
5478-506: The older PDH technology. The access network defines a number of reference points. Most of these are of interest mainly to ISDN but one, the V reference point , is of more general interest. This is the reference point between a primary multiplexer and an exchange. The protocols at this reference point were standardized in ETSI areas as the V5 interface . Voice quality in PSTN networks was used as
5561-459: The one best known consists of 10 levels or banks, each having 10 contacts arranged in a semicircle. When used with a rotary telephone dial , each pair of digits caused the shaft of the central contact "hand" of the stepping switch to first step (ratchet) up one level for each pulse in the first digit and then to swing horizontally in a contact row with one small rotation for each pulse in the next digit. Later stepping switches were arranged in banks,
5644-543: The operator knows where a call is originating by the light on the switchboard jack field. Before ANI, long-distance calls were placed into an operator queue and the operator asked the calling party's number and recorded it on a paper toll ticket. Early exchanges were electromechanical systems using motors, shaft drives, rotating switches and relays . Some types of automatic exchanges were the Strowger switch or step-by-step switch, All Relay, panel switch , Rotary system and
5727-419: The operator, or another subscriber on the same line, the subscriber turned the crank to generate ringing current. The switchboard responded by interrupting the circuit, which dropped a metal tab above the subscriber's line jack and sounded a buzzer. Dry cell batteries, normally two large N°. 6 cells in the subscriber's telephone, provided the direct current for the transmitter. Such magneto systems were in use in
5810-401: The pair of wires from a subscriber's telephone to the exchange carry 48V (nominal) DC potential from the telephone company end across the conductors. The telephone presents an open circuit when it is on-hook or idle. When a subscriber's phone is off-hook, it presents an electrical resistance across the line which causes current to flow through the telephone and wires to the central office. In
5893-427: The part being worked on as in-use, causing the switching logic to route around it. A similar tool was called a TD tool. Delinquent subscribers had their service temporarily denied (TDed). This was effected by plugging a tool into the subscriber's office equipment on Crossbar systems or line group in step-by-step switches. The subscriber could receive calls but could not dial out. Strowger-based, step-by-step offices in
5976-437: The prices charged between the operators to carry each other's traffic . In the United Kingdom, the copper POTS and ISDN-based PSTN is being retired in favour of SIP telephony , with an original completion date of December 2025, although this has now been put back to January 2027. See United Kingdom PSTN switch-off . Voice telephony will continue to follow the E.163 and E.164 standards, as with current mobile telephony, with
6059-678: The same schema and structure of the contemporary telegraph, as prior to the invention of the telephone exchange switchboard, early telephones were hardwired to and communicated with only a single other telephone (such as from an individual's home to the person's business). A telephone exchange is a telephone system for a small geographic area that provides the switching (interconnection) of subscriber lines for calls made between them. Telephone exchanges replaced small telephone systems that connected its users with direct lines between each and every subscriber station. Exchanges made telephony an available and comfortable technology for everyday use and it gave
6142-414: The same trunk at the same time. By changing the state of these leads from ground to −48 volts, the switches stepped through a handshake protocol. Using DC voltage changes, the local switch would send a signal to get ready for a call and the remote switch would reply with an acknowledgment (a wink) to go ahead with dial pulsing. This was done with relay logic and discrete electronics. These voltage changes on
6225-667: The speed depended on the standard of the particular telephone administration. Exchanges based on the Strowger switch were eventually challenged by other exchange types and later by crossbar technology. These exchange designs promised faster switching and would accept inter-switch pulses faster than the Strowger's typical 10 pps—typically about 20 pps. At a later date many also accepted DTMF "touch tones" or other tone signaling systems. A transitional technology (from pulse to DTMF) had converters to convert DTMF to pulse, to feed to older Strowger, panel, or crossbar switches. This technology
6308-502: The telephone began shortly after its invention, with instruments operated in pairs for private use between two locations. Users who wanted to communicate with persons at multiple locations had as many telephones as necessary for the purpose. Alerting another user of the desire to establish a telephone call was accomplished by whistling loudly into the transmitter until the other party heard the alert. Bells were soon added to stations for signaling . Later telephone systems took advantage of
6391-434: The trunk circuit would cause pops or clicks that were audible to the subscriber as the electrical handshaking stepped through its protocol. Another handshake, to start timing for billing purposes, caused a second set of clunks when the called party answered. A second common form of signaling for supervision was called single-frequency or SF signaling . The most common form of this used a steady 2,600 Hz tone to identify
6474-530: Was Branch Manager for the Atlantic and Pacific Telegraph Company . He recognized early the potential of the phone together and experimented together with Alexander Graham Bell with telephone connections over the telegraph lines. Glidden funded the construction of telephone lines in Manchester, New Hampshire and was the first to recognize that the female voice was more suitable for the early telephones than
6557-591: Was built from "carriage bolts, handles from teapot lids and bustle wire" and could handle two simultaneous conversations. Charles Glidden is also credited with establishing an exchange in Lowell, MA. with 50 subscribers in 1878. In Europe other early telephone exchanges were based in London and Manchester , both of which opened under Bell patents in 1879. Belgium had its first International Bell exchange (in Antwerp )
6640-435: Was decided by a points system. The first Glidden Tour was still perceived as too easy, the participants voted a winner. This was not, by the way, Charles Glidden with his Napier, but Percy Pierce in his impressive Pierce-Arrow . In subsequent races, the course grew ever longer and more demanding. The Glidden Tour was never a trip. They always included several new routes over one hundred miles of practically trackless areas in
6723-429: Was meticulous preparation. He even travelled with special wheels to enable him to ride on railroad tracks. Always impeccably dressed, he was very much aware of the publicity from which he took advantage of the automotive sector. So he corresponded with countless local and international newspapers. In this way he traveled to virtually all continents until 1908. In 1904 he took part in the first reliability race organized by
6806-407: Was possible to dial a number located in a manual exchange and be connected without requesting operator assistance. The policy of the Bell System stated that customers in large cities should not need to be concerned with the type of office, whether they were calling a manual or an automatic office. When a subscriber dialed the number of a manual station, an operator at the destination office answered
6889-420: Was used as late as mid-2002. Many terms used in telecommunication technology differ in meaning and usage among the various English speaking regions. For the purpose of this article the following definitions are made: A central office originally was a primary exchange in a city with other exchanges service parts of the area. The term became to mean any switching system including its facilities and operators. It
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