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63-672: On April 22, 2010, CenturyLink announced it would acquire Qwest in a stock transaction. The merger closed on April 1, 2011. Qwest began doing business as CenturyLink in August 2011. Qwest provided voice, Internet backbone data services, and digital television in some areas. It operated in three segments: Wireline Services, Wireless Services, and Other Services. The Wireline Services segment provided local voice, long-distance voice, and data and Internet ( DSL ) services to consumers, businesses, and wholesale customers, as well as access services to wholesale customers. The Wireless Services segment

126-526: A Portland -based Platform as a Service provider. In November CenturyLink acquired Tier 3 a Seattle -based infrastructure as a service (IaaS), platform, and provider of advanced cloud management. However, Tier 3 became part of CenturyLink Cloud rather than Savvis. At the time, Tier 3 operated nine data centers in the Seattle region while Savvis operated 55. CenturyLink planned to build out two to four new datacenters in 2014. The CTO of Tier3, Jared Wray, took

189-476: A database of all international and domestic calls . Qwest was allegedly the lone holdout, despite threats from the NSA that their refusal to cooperate may jeopardize future government contracts, a decision which has earned them praise from those who oppose the NSA program. In the case of ACLU v. NSA , U.S. District Judge Anna Diggs Taylor on August 17, 2006 ruled that the government's domestic eavesdropping program

252-832: A "nationwide outage" caused 9-1-1 service to be disrupted across the country. In some areas the outage lasted nearly twelve hours and was the third shutdown of the year following outages in April and November 2018. ATM and point of sale credit card machines were also widely affected. The outage resulted in 886 calls to 911 failing to deliver. The FCC investigated but did not place any fine or recommendation on Lumen. In 2020, 911 outages in South Dakota, North Dakota, Minnesota, Colorado, Arizona, Utah and North Carolina led to additional FCC investigations. Lumen agreed to pay $ 3.8 million in civil damages for failing to deliver 911 calls. In 2022, additional outages, in South Dakota, resulted in

315-451: A 200 employee predictive analytics company. On March 30, 2016, CenturyLink announced the acquisition of netAura, a security services company that focuses on cybersecurity, security information and event management (SIEM), and vulnerability management that typically works with government customers. On October 31, 2016, CenturyLink announced its intent to acquire Level 3 Communications in a deal valued at around $ 25 billion. After securing

378-479: A Frost & Sullivan Award for their web security offering in 2021. In October 2023 Lumen announced sale of select CDN customer contracts to Akamai, winding down the CDN business. CenturyLink Small Business provides products and services around Internet, Phone, TV, and Cloud Applications. Like CenturyLink Residential, CenturyLink Small Business offers DirecTV, but the residential and business packages are designed for

441-799: A civil lawsuit filed by the SEC. Separately, Nacchio was convicted of 19 counts of insider trading in Qwest stock on April 19, 2007. On March 31, 2011, US Federal Judge Marcia Krieger issued a summary judgement rejecting all SEC's claims against Afshin Mohebbi and ruling in his favor. In May 2006, USA Today reported that millions of telephone calling records had been handed over to the United States National Security Agency by AT&T Corp. , Verizon , and BellSouth since September 11, 2001. This data has been used to create

504-603: A consolidation of several hydroelectric plants in Montana. In the 1960s there was a split, culminating in Anaconda Co. resisting an MPC rate hike. In 1959 MPC bought coal mining rights at Colstrip, Montana , with plans to develop coal-fired electrical generation plants there. After developing four plants, MPC sold its Colstrip power plants in the fall of 1997 to PP&L Resources for $ 759 million. The remaining power operations were sold to Northwestern Energy . With

567-532: A criminal finding from the FCC: An investigation by the FCC’s Enforcement Bureau found that Lumen apparently willfully and repeatedly violated FCC rules by failing to notify public safety call centers in a timely manner of both 911 outages and by deploying a system that was insufficient to transmit all 911 calls reliably to public safety call centers in the second outage, creating a significant threat to

630-786: A deal was signed with Colt Technology Services in which Lumen EMEA, its subsidiary serving the Europe, Middle East, and Africa enterprise markets, would be sold to Colt for $ 1.8 billion. The deal allows Lumen to continue serving multinational enterprise customers via Colt's infrastructure. Lumen's products and services focus on three segments: enterprise business, small business, and residential. Lumen Enterprise Business provides products and services around network, cloud, security, voice, and managed services to enterprise customers. Lumen's network services include SD-WAN, MPLS/IPVPN, hybrid WAN, Ethernet, Internet access, wavelength services, dark fiber , and private lines. Lumen Cloud provides big data as

693-429: A family-operated business until it became incorporated in 1968. It went public in 1971. By 1967, Oak Ridge Telephone Company served three states with 10,000 access lines. That year, the company was incorporated as Central Telephone and Electronics. Clarke M. Williams served as president and chairman of the board. In 1971, the company was renamed Century Telephone Enterprises, Inc. In 1972, Century Telephone acquired

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756-666: A global provider of cloud infrastructure and hosted IT services for $ 2 billion, which represented all outstanding shares of Savvis common stock at $ 40 per share. This acquisition allowed CenturyLink to provide expanded managed hosting and cloud services . In October 2012, Savvis acquired the ITO Business Division of Ciber , which added managed services to their business. By December, CenturyLink launched Savvisdirect an expansion of CenturyLink's portfolio of Savvis cloud services for small businesses, IT administrators, and developers. In June 2013, Savis acquired AppFog,

819-427: A notice advertising its security and parental control software, before they could connect to the internet again. The provider claimed that this was required by a recently enacted state law, which requires all ISPs to inform users that they provide "the ability to block material harmful to minors". Bill sponsor and Utah State Senate member Todd Weiler stated that the law did not require that service be disrupted until

882-471: A result, CenturyLink shareholders prior to the merger wound up with 50.5% share of ownership in the combined company, while former Qwest shareholders gained the remaining 49.5%. The valuation of CenturyLink's purchase was $ 12 billion. The merger was completed on April 1, 2011. The addition of Qwest allowed CenturyLink to become the third largest telecommunications company in the United States, and

945-549: A service, Internet of Things (IoT), multi-cloud management, private cloud, public cloud, bare metal, SaaS applications, and cloud connect. Lumen Security monitors more than a billion security events daily. Services include: cloud, infrastructure, DDoS, web application, email, and web security. The company also provides analytics and threat management, risk and compliance support, and threat research labs. CenturyLink offers voice products ranging from traditional landlines to unified communications and collaboration (UC&C) services and

1008-494: A small and fast growing number of locations. The service was first introduced to Omaha , Nebraska , and next rolled out to Las Vegas , Nevada , with plans for expansion to several other markets. Unlike the company's existing high speed Internet deployments, which utilize fiber-to the node/neighborhood to increase the speed of ADSL2+ speeds up to 20/2 Mbit/s, Vectored VDSL2+ speeds up to 140/10 Mbit/s, in these markets CenturyLink now installs their fiber optic cable all

1071-533: A transaction of 0.1664 shares of CenturyLink common stock for each share of Qwest common stock. CenturyLink shareholders would hold a 50.5% share of ownership in the combined company, while Qwest shareholders would own the remaining 49.5%. The valuation of CenturyLink's purchase as of April 21, 2010, was $ 22.4 billion, including the assumption of $ 11.8 billion of outstanding debt held by Qwest as of December 31, 2009. Qwest started to do business as CenturyLink from August 8, 2011. Qwest Communications International, Inc.

1134-560: Is the second largest U.S. communications provider to global enterprise customers, second to Comcast . CenturyLink has customers in more than 60 countries and has been named one of America's best customer service companies (alongside Frontier and Spectrum ). The Federal Communications Commission ordered CenturyLink to pay a record $ 16 million for failing to alert authorities of a preventable programming error that left nearly 11 million people in seven states without access to emergency services for six hours in 2014. On December 27, 2018,

1197-408: Is unconstitutional and ordered it ended immediately. The Bush Administration filed an appeal in the case, and Judge Taylor's decision was overturned by the appeals court on the basis of a lack of standing. Former Qwest CEO Joseph Nacchio alleged in appeal documents that the NSA requested that Qwest participate in its wiretapping program more than six months before September 11, 2001. Nacchio recalled

1260-643: The S&;P 600 index since being removed from the S&P 500 in March 2023. Its communications services have included local and long-distance voice, broadband, Multi-Protocol Label Switching (MPLS) , private line (including special access), Ethernet, hosting (including cloud hosting and managed hosting), data integration, video, network, public access, Voice over Internet Protocol (VoIP), information technology, and other ancillary services. Lumen has gone through many acquisitions, divestments, and structural changes. In

1323-630: The Southern Pacific Transportation Company at the time, established the subsidiary Southern Pacific Telecommunications Company and began installing the first all-digital, fiber-optic infrastructure along his railroad lines and connecting them into central junctions in strategic locations to serve businesses with high-speed data and T1 services. In 1997, the Southern Pacific Transportation Company merged with Union Pacific , but

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1386-597: The "High Cost Support Loop" program. From 2004 to 2007 CenturyTel repurchased approximately $ 2 billion in shares. On October 27, 2008, Embarq announced that it would be acquired by CenturyTel, Inc. in an all-stock transaction valued at about $ 6 billion. CenturyTel's CEO Glen Post would remain CEO of the merged company following the acquisition, and remained CEO until 2018. Embarq was the former landline business of Sprint and served cities in 18 states, including Nevada, Florida, North Carolina, and Ohio. The deal made CenturyTel

1449-548: The 20th century, this primarily consisted of buying and selling local telecom providers. Larger mergers at the beginning of the 21st century added internet service providing to Lumen's core business. As Cloud computing became more important, Lumen acquired business to serve enterprise cloud customers. The earliest predecessor of Lumen was the Oak Ridge Telephone Company in Oak Ridge, Louisiana , which

1512-538: The CenturyLink Cloud CTO position after the acquisition. CenturyLink then closed savvisdirect by 2014, consolidating their cloud service offerings internally. On December 8, 2014, CenturyLink announced the acquisition of DataGardens, Inc., a Disaster Recovery as-a-Service (DRaaS) provider based in Edmonton, Alberta, Canada. On December 11, 2014, CenturyLink announced the acquisition of Cognilytics,

1575-692: The La Crosse Telephone Corporation, of Wisconsin. This began a multi-decade spree of acquisitions which grew the size of the company. The company went public in 1978 on the New York Stock Exchange. In 1985, Century Telephone sold several subsidiaries to Colonial Telephone for $ 4.66 million. In 1987, the stock price rapidly increased from its low that year, before dropping in the 1987 stock market crash . Earnings grew each year from their 1983 low, and by 1987 they reached nearly US$ 20 million. From 1991 to 1995

1638-582: The Minnesota Attorney General's office. CenturyLink disagreed with the charges, but settled to avoid litigation costs. Montana Power Company The Montana Power Company ( MPC ) was an electric utility company based in Butte, Montana , which provided electricity to Montana consumers and industry from 1912 to 1997. The Montana Power Company was founded in 1912 by John D. Ryan , then president of Anaconda Copper Mining Company , as

1701-585: The Nasdaq and Amsterdam stock Exchanges in November 1999. KPNQwest collapsed in bankruptcy in 2002. In the US, Qwest partnered with AT&T and Verizon to form Movearoo.com. Created on July 9, 2008, the website is a program designed to help customers in the process of moving find home service providers available in their area. One of the historically significant mass complaints regarding Qwest involved allegations that

1764-481: The United States. In this time it paid down its long term debt to $ 2.7 billion and its net income fell to $ 337 million annually. In 2005, CenturyTel began offering satellite television services. In 2007, "workforce reduction" resulted in 600 employees laid-off and received $ 336 million in Federal and State subsidy. CenturyTel received an additional $ 333 million the previous year. Most of these funds were received through

1827-420: The acquisition of Edison, New Jersey–based SEAL Consulting, a SAP services provider. CenturyLink ended 2017 with $ 1.3 billion in net income. By the end of 2018, CenturyLink had $ 35 billion in long term debt. It determined it had overestimated the value of its goodwill and wrote down a $ 2.7 billion loss. This resulted in a $ 1.7 billion loss in net income for 2018. On September 10, 2019, CenturyLink announced

1890-428: The acquisition of Icon CMT, a web hosting provider, also in 1998. This launched Qwest as not only a provider of high speed data to the niche market of corporate customers, but also a quick-growing residential and business long-distance customer base that it quickly merged into its data service. Qwest merged with " Baby Bell " US West on June 30, 2000 through an apparent hostile takeover . Philip Anschutz owned 17.5% of

1953-409: The acquisition of Streamroot, a provider of technology to improve video and static content delivery within bandwidth constrained areas. On September 14, 2020, CenturyLink, Inc announced that it had changed its name to Lumen Technologies, Inc. Effective with the opening of the trading day on September 18, 2020, the company stock ticker changed from CTL to LUMN. The CenturyLink brand will continue to be

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2016-560: The arrival of utilities deregulation in the 1990s, Montana Power restructured itself into a telecommunications company by 2001, Touch America Holdings , and began divesting its utility and energy holdings. The company built a 21,000-mile (34,000 km) fiber optics network and incurred heavy losses during the dot-com downturn in the early 2000s. Touch America filed for Chapter 11 bankruptcy protection in 2003, selling its facilities to 360networks with plans to sell off remaining assets to defend against shareholder lawsuits. Litigation over

2079-514: The collapse of the dot-com bubble . The resulting company was named Dex Media , when the sale was completed in 2004. Qwest Communications has partnered with other major communications companies during its history. In Europe, Qwest partnered with the Dutch national telecom operator KPN to create the pan-European data communications and hosting company KPNQwest . KPNQwest was formed in November 1998 and went on to launch an initial public offering on

2142-603: The company continued its acquisition strategy which added tens of thousand of phone lines and grew the long term debt from $ 205 million to $ 602 million with $ 115 million in annual net income. By 1995 it was the 16th largest communications company in the United States with over 3000 employees. Two hundred employees were unionized through the Communications Workers of America. In 1997 the company bought Pacific Telecom for $ 1.5 billion. This acquisition added 1.9 million cell lines to Century's network and nearly doubled

2205-417: The company grew to nearly 7000 employees with approximately 1500 of them organized in various unions. At this time the company had about $ 800 million in net income and $ 3.6 billion in debt. In 2003 the company acquired Digital Teleport ($ 39 million) which then formed some of its main assets and expanded the company's fiber network offering. By 2004, CenturyTel was the eighth largest local telephone provider in

2268-543: The company in "Growth", "Nurture", "Harvest" sections. These corresponded to high margin, low-margin, and very-low/negative margin. The goal was to move customers from Nurture to Grow products and to sell off the Harvest products. Landline sales continued to fall but Lumen focused on growing the profitable fiber services. This led to the $ 2.7 billion sale of its Latin American business which was rebranded as Cirion. In 2023,

2331-435: The customer-facing brand for traditional copper-based services. Fiber-based products and services use the brand Quantum Fiber . On August 3, 2021, Lumen announced it would sell its incumbent local exchange carrier (ILEC) operations in 20 states to Apollo Global Management for $ 7.5 billion. Essentially, Lumen was selling off much the core of the old CenturyTel and Embarq. Lumen retained ILEC operations in 16 states, mostly

2394-438: The different settings. CenturyLink Residential provides Internet (either DSL or Gigabit Fiber, depending on the package), voice, and TV, via partnership with DirecTV . The company also offers bundling with Verizon Wireless . CenturyLink residential and small business services are available in the following states: Quantum Fiber is a fiber to the premises service in the United States, providing broadband Internet to

2457-493: The expansion of its gigabit fiber service to residential and business customers in six additional states, increasing the company's service coverage to select areas of 17 states. Lumen maintains and operates dark fiber within the United States for the Department of Defense, contracting announcements indicate. This is a continuation of CenturyLink's work. Gigabit Fiber markets On May 2, 2017, CenturyLink, Inc. completed

2520-513: The largest landline phone provider in the state of Colorado. The new company has 17 million access lines, 5 million broadband customers, and 1.4 million video subscribers across 37 states. The merger also made CenturyLink owner of one of the Former Regional Bell Operating Companies: the successor to US West , which had been purchased by Qwest in 2000. In July 2011, CenturyLink acquired Savvis , Inc.,

2583-662: The life and property of tens of thousands of people. In 2023, outages on Lumen's network, in Nebraska, resulted in no 911 calls being fulfilled for over 10 hours. In 2024, there were multiple 911 service disruptions in South Dakota. The FCC announced additional investigation into these outages. In these outages local officials claim service was not disrupted because the texting system was still operational. In December 2018, CenturyLink faced criticism for requiring residential customers in Utah to, via DNS hijacking , view and acknowledge

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2646-482: The meeting as occurring on February 27, 2001. Nacchio further claimed that the NSA cancelled a lucrative contract with Qwest as a result of Qwest's refusal to participate in the wiretapping program. On April 14, 2009, Nacchio surrendered to a federal prison camp in Schuylkill, Pennsylvania, to begin serving a six-year sentence for an insider trading conviction. The United States Supreme Court denied bail pending appeal

2709-440: The necessary regulatory approvals, CenturyLink closed the transaction on November 1, 2017. This acquisition can now be viewed as a takeover from the inside. Level3 shareholders would only approve the deal if CenturyLink retired their CFO and eventually CEO. Eventually all former CenturyLink executives would be replaced by former Level3 managers leaving only HR and legal executives in place. On January 9, 2017, CenturyLink announced

2772-493: The notice is acknowledged; the law only requires that this notice be delivered in a "conspicuous" manner (such as an advertisement within a bill or invoice) and does not require disruption of service. On January 8, 2020, CenturyLink was required to pay $ 8.9 million to customers in Minnesota in a settlement regarding over-billing. In addition to the payment, CenturyLink is required to reform billing practices and submit audits to

2835-750: The only TV service Qwest provided. Qwest Choice TV customers were moved to DirecTV. The Other Services segment primarily involved the sublease of real estate assets, such as space in office buildings, warehouses, and other properties. Qwest Communications also provided long-distance services and broadband data, as well as voice and video communications globally. The company sold its products and services to small businesses, governmental entities, and public and private educational institutions through various channels, including direct-sales marketing, telemarketing, arrangements with third-party agents, company's Web site, and partnership relations. As of September 13, 2005, Qwest had 98 retail stores in 14 states. Qwest Communications

2898-611: The operations formerly served by Qwest . The sale closed in October 2022; the sold ILEC operations were rebranded as Brightspeed . Lumen has won multiple government contracts. Throughout 2021, it won a managed network service contract with United States Postal Service and a connectivity contract with US Army Recruiting and the US Navy Judge Advocate General Corps. Lumen continued to have difficulty generating profit in 2022. The executives divided

2961-418: The poor state of Qwest's current financial health. Among the transactions in question were a series of deals from 1999 to 2001 with Enron 's broadband division which may have helped Enron conceal losses. In 2005, former Chairman and chief executive officer (CEO) Joseph Nacchio , former President and chief operating officer (COO) Afshin Mohebbi and seven other former Qwest employees were accused of fraud in

3024-411: The previously announced sale of its data centers and colocation business to funds advised by BC Partners, in a consortium including Medina Capital Advisors and Longview Asset Management. The deal was worth approximately $ 1.86 billion, with CenturyLink retaining an approximately 10% equity stake in the consortium's newly formed global secure infrastructure company, Cyxtera Technologies. As of 2018, Lumen

3087-629: The resulting company. Unlike prior merger transactions between the Baby Bells, US West ceased to exist when it was immediately absorbed into Qwest with all subsidiaries of US West becoming directly owned by Qwest. As a condition of the merger, Qwest was required to sell off its long-distance operations in the 14-state boundary in which it provided local telephone services. They were eventually sold to Touch America . In 2003, Qwest acquired Touch America from 360networks after Touch America filed for bankruptcy. The acquisition ended ongoing disputes between

3150-584: The same day. A social media experiment and website covering the Qwest holdout, "Thank you Qwest dot Org" built by Netherlands-based webmaster Richard Kastelein and American expatriate journalist Chris Floyd, was covered by the CNN Situation Room , USA Today , New York Times , International Herald Tribune , Denver Post , News.com , and the Salt Lake Tribune . On April 22, 2010, CenturyLink announced it would acquire Qwest in

3213-418: The size of the company. After the acquisition Century's network served 21 states and 2 million customers. The company sold off some of its telephone assets to smaller competitors for hundreds of millions of dollars. In 2000, the company acquired 490,000 telephone lines from Verizon for $ 1.5 billion. It then sold "substantially all" of its wireless business to Alltel for $ 1.59 billion in 2002. Through 2002

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3276-440: The state cited them for deceptive advertising and slamming practices. The company's settlements included a requirement that all of its sales employees sign a pledge stating that slamming was barred and a condition for dismissal from Qwest employment. The company was also involved in accounting scandals, and was fined $ 250 million by the U.S. Securities and Exchange Commission (SEC), to be split into two $ 125 million payments due to

3339-523: The telecom assets were kept separate from the railroad merger with Union Pacific. The telecom company was renamed Qwest and became a publicly traded company in June 1997. Qwest Communications grew aggressively, acquiring internet service provider SuperNet in 1997, followed by the acquisition of LCI , a low cost long-distance carrier (located in Dublin, Ohio and McLean, Virginia ) in 1998, and followed again by

3402-562: The then-long-distance-only company switched local telephone service customers over to Qwest's long-distance service without their permission, an illegal practice known as slamming . In July 2000, Qwest paid a $ 1.5 million fine to the Federal Communications Commission to resolve slamming complaints. In April 2001, they paid a $ 350,000 fine to the Pennsylvania Bureau of Consumer Protection after

3465-541: The third-largest landline phone provider in Pennsylvania behind Verizon (through both Verizon Pennsylvania and Verizon North ) and Comcast . On June 2, 2009, a press release announced that the combined CenturyTel/Embarq entity would be called CenturyLink . Denver-based Monigle Associates was retained to formulate the new brand strategy. The acquisition was completed on July 1, 2009. On October 19, 2009, CenturyTel and Embarq brandings were retired, and all business

3528-473: The two companies in which Touch America alleged Qwest continued to illegally sell long-distance services within the former US West region. In 2002, Qwest agreed to sell its directory operations, QwestDex, to private equity firms The Carlyle Group and Welsh, Carson, Anderson & Stowe for $ 7 billion. The sale allowed Qwest to generate cash to fend off a bankruptcy filing to which it may have had to resort due to significant amounts of debt it had incurred since

3591-526: The way to the home or business with speeds up to 1,000 Mbit/s download and 1,000 Mbit/s upload using Calix Optical Network Terminals. On February 2, 2014, CenturyLink announced the availability of Gigabit fiber service to multi-tenant businesses in Salt Lake City and surrounding communities. On August 5, 2014, CenturyLink announced the expansion of its gigabit fiber service to 16 additional markets. On September 15, 2015, CenturyLink announced

3654-491: Was achieved by a partnership with Verizon Wireless . Qwest also partnered with DirecTV to provide digital television service to its customers. In Phoenix , Denver , Salt Lake City , Boise , and Omaha , Qwest offered Qwest Choice TV (later also known as Qwest Digital Television), an IPTV service over DSL . This service was retired in October 2008 (after being no longer available to new customers in May 2008), leaving DirecTV as

3717-817: Was headquartered in Denver, Colorado at 1801 California Street , in the second tallest building in Denver at 53 stories. The majority of Qwest occupational or non-management employees were represented by two labor unions; the Communications Workers of America and in Montana, the International Brotherhood of Electrical Workers . Qwest also had software development centers in Bangalore and Noida ( New Delhi ), India called Qwest Software Services. Founded in 1996 by Philip Anschutz , Qwest began in an unconventional way. Anschutz, who owned

3780-632: Was officially conducted under the CenturyLink banner, continuing to trade on the NYSE under the CenturyTel stock ticker CTL. The new corporate name, CenturyLink, Inc., did not become official until May 2010. On April 22, 2010, CenturyLink (at this point still legally known as CenturyTel, Inc.) announced it would acquire Qwest in a stock-for-stock transaction. Under the agreement, CenturyLink would swap 0.1664 of its shares for each share of Qwest; as

3843-481: Was owned by F. E. Hogan Sr. In 1930, Hogan sold the company, with 75 paid subscribers, to William Clarke and Marie Williams, for $ 500. In 1946, Clarke McRae Williams received ownership of the family's telephone company as a wedding gift. Clarke purchased the Marion Telephone Company and eventually made it his base of operation as he grew his company through more acquisitions. The company remained as

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3906-580: Was recognized in 2018 by Frost & Sullivan for "growth excellence in VoIP access and SIP trunking". Lumen's managed services include advanced professional services, IT consulting, and strategic partnerships. Lumen has developed the edge capabilities of its global CDN through its partnership with Section.io . They now offer a flexible edge framework on which you can bring applications to boost performance, optimize websites and secure web assets (using external apps such as ThreatX, Perimeter X, etc.). They received

3969-633: Was the holding company. It was the parent company of many more entities, but those listed below were the main operating units: More than 400,000 television service subscribers. CenturyLink Lumen Technologies, Inc. (formerly CenturyLink ) is an American telecommunications company headquartered in Monroe, Louisiana , which offers communications, network services, security, cloud solutions, voice and managed services through its fiber optic and copper networks, as well as its data centers and cloud computing services. The company has been included in

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