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West London Air Terminal

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Airport check-in is the process whereby an airline approves airplane passengers to board an airplane for a flight. Airlines typically use service counters found at airports for this process, and the check-in is normally handled by an airline itself or a handling agent working on behalf of an airline. Passengers usually hand over any baggage that they do not wish or are not allowed to carry in the aircraft 's cabin and receive a boarding pass before they can proceed to board their aircraft.

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70-455: The West London Air Terminal was a check-in facility for British European Airways flights from Heathrow Airport . It was located on Cromwell Road in Kensington , London, and was in operation from 6 October 1957 to 1 January 1974. After passengers checked in their baggage and received their boarding passes , they would travel to Heathrow Airport by coach. One of the drawbacks of using

140-402: A certain frequent flyer program membership card (usually the higher-level tiers), or any other arrangements with the carrier, access to the premium check-in area and/or the lounge may be offered. Premium check-in areas vary among airlines and airports. The main airport in which an airline hub is located normally offers a more thorough and exclusive premium check-in experience, normally inside

210-489: A day ahead of time. This service allows passengers to take a train to the airport without the burden of carrying their luggage to the airport terminal; Also, elected airports in London, Geneva and Zurich, people make use of baggage collection service such as Airport where bags are collected from home. Kuala Lumpur International Airport Kuala Lumpur International Airport ( KLIA ) ( IATA : KUL , ICAO : WMKK )

280-407: A dedicated application. The process is then similar to that which one would expect when checking in using a personal computer. At the end of the mobile check-in process, some airlines send a mobile boarding pass to a passenger's mobile device, which can be scanned at the airport during security checks and boarding. However, others send an electronic confirmation with a barcode that can be presented to

350-441: A dedicated curb side entrance and can wait at couches while staff assist them in checking-in. They are then led to a dedicated passport control counter. Emirates provides its first-class/business-class customers with individual and separate check-in lane at its hub DXB , to divide most economy-class customers from main check-in lobby apart, and then ensuring those first-class/business-class customers' privacy. SkyTeam provides

420-490: A flight. In order to meet this demand, some sites have offered travelers the ability to request an airline check-in prior to the 24-hour window and receive airline boarding passes by email when available from the airline. Some airlines charge for the privilege of early check-in before the 24-hour window opens, thus capitalising on the demand for desirable seats such as those immediately behind a bulkhead or emergency exit row, such as Ryanair, which allow check-in up to 60 days before

490-470: A natural rainforest in the middle of the terminal, exhibiting the Malaysian rainforests. Under Malaysia Airports Berhad retail optimisation plan, the retail space in satellite terminal A will be further optimised to increase its revenue derived from commercial space rental and a percentage of sale receipts to 50% by year 2010 which currently stands at 35%. Some notable improvements that will be seen after

560-421: A new air traffic control tower (Tower West) were built to support its operation. KLIA T2 has an initial capacity of 45 million passengers per year. The terminal has a built-up area of 257,845 sqm with 68 departure gates, 10 remote stands, 80 aerobridges, includes a retail space of 32,000 sqm to accommodate a total of 220 retail outlets. The main terminal building of KLIA T2 is connected with its satellite piers with

630-578: A passenger is checked on all the onward flights and has boarding passes for all the connecting flights and bags are also through checked i.e. passenger does not need to recheck him/herself and the baggage again on the transit, then the check-in is known as through check-in. At the time of check-in, one of the agent's primary duties is to check for valid documents. This includes tickets, passports, visas , letters of consent, and in some cases, passengers' address and contact details to comply with immigration requirements. Some airlines may ask passengers to present

700-563: A separate check-in lounge. For example, Air New Zealand 's Auckland International premium check-in lounge provides a dedicated customs clearance counter and direct shortcut access to the security checkpoints. Airlines operating in minor airports generally offer an exclusive and separate premium check-in queue lane, often combined for its first, business, and/or premium economy passengers. Singapore Airlines also offers this service to First Class and Suites passengers, whose flights depart Singapore Changi Airport 's Terminal 3. These passengers have

770-562: A skybridge, making it the first airport in Asia with such facility. KLIA T2 is certified with Leadership in Energy & Environmental Design (LEED). Check-in counters are divided into 8 rows located in 4 islands, each row identified by the letters S – Z. Boarding gates are located in 5 piers, indicated by the letters J and K for domestic flights, and L , P and Q for international flights. Piers J, K and L are connected directly to

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840-788: A smartphone app. Electronic bag tags are designed to streamline the baggage check-in process, allowing passengers to pre-tag their luggage from anywhere before arriving at the airport. Once at the airport, passengers simply drop off their luggage at a designated self-service drop point or at a traditional check-in counter if preferred. This innovation reduces check-in time and also reduces the chance of lost luggage, as electronic tags are more durable and less likely to be misplaced or damaged during handling. Passengers can use their electronic bag tags from BAGTAG with Lufthansa , Qatar Airways , Alaska Airlines , KLM , SWISS , Austrian Airlines , Air Dolomiti , Discover Airlines , Icelandair , Aegean , Horizon Air , Skywest and China Southern . Usually at

910-436: Is a service offered by some cities such as Abu Dhabi , Seoul , Hong Kong , Delhi , Kuala Lumpur–International , London , Stockholm , Vienna and Taipei , where passengers may check in luggage in designated places within the city but outside the airport. This reduces check-in time and queuing at the airport. If passenger is checked in for only one sector of the flight, then it is called destination or point check-in. If

980-561: Is a virtual extension of KL International Airport where city check-in services are provided. KL City Air Terminal is recognised by the International Air Transport Association (IATA) and carries the IATA designation XKL . Currently there are only three airlines providing city check-in services: Cathay Pacific , Malaysia Airlines and Batik Air Malaysia . Built at a cost of approximately RM4 billion, it

1050-522: Is an extension of the main terminal building with gates marked with prefix A and B for domestic departures, G and H for international flights. The gate allocation is based on operational requirements, although it has been observed that Malaysia Airlines has been operating most of its operations out from the contact pier. The 176,000 square metres (1,890,000 sq ft) satellite building accommodates international flights departing and arriving at KLIA T1. Passengers taking flights parked at

1120-509: Is capable of handling 78 landings per hour and was expected to increase to 108 landings per hour once upgrading of the Kuala Lumpur Flight Information Region had been completed in 2019. These runways operate on different departure/arrival modes according to the air traffic requirements. Kuala Lumpur International Airport features a number of modern design features that assist in the efficient operation of

1190-411: Is generally promoted by the airlines to passengers as being easier and faster because it reduces the time a passenger would normally spend at an airport check-in counter. Some airlines, however, would still require passengers to proceed to a check-in counter at the airport, regardless of preferred check-in method, for document verification (e.g., to travel to countries where a visa is required, or to ensure

1260-404: Is largely complete. Phase Three is anticipated to increase capacity to 100 million passengers per year. Kuala Lumpur International Airport was officially inaugurated by the tenth Yang di-Pertuan Agong , Tuanku Ja'afar of Negeri Sembilan , on 27 June 1998 at 20:30 MST . The first domestic arrival was Malaysia Airlines flight MH1263 from Kuantan at 07:10 MST. The first international arrival

1330-1023: Is located on Ground Floor, Block C and KLIA 2 bus terminal is located on Level 1 of the terminal. Ticketing counters are present in the terminals. Buses to the Kuala Lumpur city mainly goes to KL Sentral railway station and Integrated Southern Terminal bus terminal (TBS) , both a prominent transport hub of Kuala Lumpur, as well as various other places like Pudu Sentral, Jalan Ipoh and Jalan Pekeliling Terminal. There are also buses to parts of other Klang Valley cities like Shah Alam (Section 17 terminal), Klang (AEON Bukit Tinggi) as well as Putra Heights LRT station . Popular providers are Aerobus, Airport Coach and Jetbus. Intercity services are available to Penang , Ipoh , Yong Peng (central Johor), Johor Bahru , Malacca and Sitiawan (Perak). Local buses are also available to Nilai and Banting , with SmartSelangor free shuttle available to Banting, Tanjung Sepat and Salak Tinggi . Kuala Lumpur International Airport

1400-607: Is mainly served by tolless KLIA Expressway (Federal Route 26) which is an 11 kilometre direct road from KLIA Interchange of ELITE Expressway (E6) to both KLIA and KLIA2. The expressway also has connection to: The further end of the expressway leads to tolled ELITE Expressway , which connects it to the PLUS expressway networks (E1 North-South Expressway-North , E1 New Klang Valley Expressway and E2 North-South Expressway-South ) which links to most of Klang Valley's major townships and further to Peninsular Malaysia's west coast states, to

1470-400: Is offered on the airline's website not earlier than 24 hours before a flight's scheduled departure or seven days for Internet Check-In Assistant. However, some airlines allow a longer time, such as easyJet , which opens it 30 days beforehand. Depending on the airline, there can be benefits of better seating or upgrades to first class or business class offered to the first people to check in for

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1540-561: Is one of the world's largest airport sites. An ambitious three-phase development plan anticipates KLIA to have three runways and two terminals each with two satellite terminals. Phase One involved the construction of the main terminal and one satellite terminal, giving a capacity of 25 million passengers, and two full service runways. The Phase One airport had 60 contact piers, 20 remote parking bays with 80 aircraft parking positions, four maintenance hangars and fire stations. Phase Two, designed to increase capacity to 35 million passengers per year,

1610-438: Is prescribed by the airline and anything in excess may be refused or warrant additional surcharges, at the airline’s discretion. Some airlines have a self-check-in process allowing passengers with bags to check-in at Self Bag Drop machines. Passengers then attach the baggage tag and drop the bag at the baggage drop belt. Passengers without checked luggage can go straight to the lounge (if entitled to lounge access) and check in at

1680-856: Is provided on the landside at Gateway@klia2 complex and there are provisions for future airside inter-terminal connection. Gateway@klia2 is an integrated shopping complex that is connected to the main KLIA T2 terminal building. It has a 350,000 square feet of net lettable space spanning over four levels. The transport hub at Gateway@klia2 links klia2 to the KLIA Ekspres and KLIA Transit service, with allotted pick-up and drop-off areas for coaches, taxis, rented vehicles and private transportation. Gateway@klia2 hosts an 8-storey car park that directly adjoins KLIA T2. There are 6,000 covered parking lots at Blocks A and B and another 5,500 lots at car park D (KLIA2 parking rate ). Shuttle buses are available to take

1750-409: Is the largest purpose-built terminal optimised for low-cost carriers, like AirAsia in response to the exponential growth of low-cost travel in the region. It was built to replace the previous Low Cost Carrier Terminal (LCCT). KLIA T2 began its operations on 2 May 2014, and all flight operations at LCCT were moved to KLIA T2 by 9 May 2014. As part of its development, a third runway (Runway 15/33) and

1820-603: Is the main international airport serving Kuala Lumpur , the capital of Malaysia . It is located in the Sepang District of Selangor , approximately 45 km (28 mi) south of downtown Kuala Lumpur and serves the city's greater conurbation . Kuala Lumpur International Airport is the largest and busiest airport in Malaysia and is recognised as a megahub. In 2023, it handled 47.2 million passengers, 980,040 tonnes of cargo and 819,026 aircraft movements, ranking as

1890-509: Is the major hub of Malaysia Airlines , MASkargo , Batik Air Malaysia , UPS Airlines and World Cargo Airlines , and the major operating base of AirAsia and AirAsia X . The ground breaking ceremony for Kuala Lumpur International Airport (KLIA) took place on 1 June 1993 when the government under Mahathir Mohamad decided that the existing Kuala Lumpur airport, then known as Subang International Airport (now Sultan Abdul Aziz Shah Airport ) could not handle future demand. The construction of

1960-409: Is usually the first procedure for a passenger when arriving at an airport, as airline regulations require passengers to check in by certain times prior to the departure of a flight. This duration spans from 15 minutes to 2 hours depending on the destination and airline (with self check in, this can be expanded to 30 days, if checking in by online processes). During this process, the passenger often has

2030-469: The 35th-busiest airport by total passenger traffic . As of 2024, Kuala Lumpur International Airport has become the second most connected airport globally, according to the OAG Megahub Index , following London-Heathrow . Other airports in the top five included Tokyo-Haneda , Amsterdam-Schiphol and Seoul-Incheon . The airport is operated by Malaysia Airports (MAHB) Sepang Sdn Bhd and

2100-586: The 1997 Asian financial crisis , September 11 attacks , SARS , bird flu epidemic ( Avian flu ), the financial crisis of 2007–2008 , the 2009 swine flu pandemic and the COVID-19 pandemic . The airport is also largely overshadowed by the more internationally renowned Changi Airport located approximately 300 kilometres (190 mi) to the southeast in Singapore , especially in regards to connecting flights by various airlines or Malaysians especially living in

2170-573: The Airbus A380 . KLIA is the only airport in Malaysia that accommodate the landing and take off of the A380. Upgrading works started on 3 April 2006, and was completed by 28 May 2007. Works include the provision of shoulders on both sides of the two existing runways of 15 meters as well as the taxiways, building additional aerobridges at the three departure halls, namely C17, C27 and C37, and enhancing

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2240-710: The Air Support Zone; it ceased operations on 9 May 2014, and all low-cost carrier flights subsequently operated out of KLIA T2. The Aerotrain , currently out of service for repairs, is an automated people mover (APM) that connects the airside of KLIA Main Terminal Building (MTB) and the Satellite Building. Each 250-person capacity train can transport 3,000 passengers per hour in each direction at up to 56 km/h (35 mph). These three-car driverless trains run on elevated rail and under

2310-524: The Main Terminal Building and klia2 station at Gateway@klia2. Kuala Lumpur International Airport has bus terminals in both KLIA and KLIA2 building which serves local buses, city express and intercity express buses to various destination in Kuala Lumpur, Klang Valley and also various parts of Peninsular Malaysia, as well as shuttles between KLIA and KLIA2, terminals to Long Term Car Park and terminals to Mitsui Outlet Park. KLIA bus terminal

2380-486: The Main Terminal Building and Terminal 2; connecting passengers must clear Malaysian immigration and customs checks before taking a landside transportation option ( Express Rail Link , bus or taxi). Kuala Lumpur International Airport is linked to the KL Sentral transportation hub in the city centre by the 57 km (35 mi) long Express Rail Link (ERL). There are two ERL stations at the airport: KLIA station at

2450-541: The ability to ask for special accommodations such as seating preferences, inquire about flight or destination information, accumulate frequent flyer program miles, or pay for upgrades. The airline check-in's main function, however, is to accept luggage that is to go in the aircraft's cargo hold and issue boarding passes. The required time is sometimes written in the reservation, sometimes written somewhere in websites, and sometimes only referred as "passengers should allow sufficient time for check-in". In-town check-in service

2520-496: The abstract symbolic architecture by the late Kisho Kurokawa encompasses the Islamic geometry and cutting-edge technology with the tropical rainforest in mind. The KLIA Main Terminal Building (MTB) now also referred to as KLIA Main is located in between the two runways. The floor area of the terminal covers 390,000 m (4,200,000 sq ft) and the building consists of 39 square roof units, which enables future expansion of

2590-623: The airlines, British Railways and London Transport decided to build a new terminal in West London . In the view of the committee's report of 1954, the best site for the terminal was the Cromwell Curve , a disused section of railway line owned by London Transport, that provided easy access to Heathrow Airport by road. The terminal was designed to replace the Waterloo Air Terminal . British European Airways (BEA) wanted

2660-403: The airport and the baggage handling breaking down. Bags were lost, and there were waits of over five to seven hours. Most of these issues were remedied eventually, though the baggage handling system was plagued with problems until it was put up for a complete replacement tender in 2007. The airport suffered greatly reduced traffic with the general reduction in economic activity brought about by

2730-538: The airport was done mainly by a few state owned construction companies as well as Ekovest Berhad – helmed by Tan Sri Datuk Lim Kang Hoo . It was created as part of the Multimedia Super Corridor , a grand development plan for Malaysia. The chief architect who designed the new airport terminal was the Japanese architect Kisho Kurokawa . Upon KLIA's completion, Subang Airport's Terminal 1 building

2800-495: The airport. It is one of the first Asia Pacific airports to become 100% Bar Coded Boarding Pass capable. Malaysia Airlines ; AirAsia ; MASkargo , a cargo airline; and Malaysia Airports , the Malaysian Airports operator and manager; are headquartered on the property of KLIA. Malaysia Airlines also operates its Flight Management Building at KLIA. Kuala Lumpur International Airport comprises two main terminals:

2870-470: The building. There are a total of 216 check-in counters, located in 6 different islands, identified by the letters A – M (excluding I). Multi check-in services are available, designed for the use of all passengers arriving, departing or in transit. Self check in facilities are available in this airport since 2007, and KLM was the first airline to use the Common-use self-service kiosks. The contact pier

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2940-528: The credit card used to purchase is genuine and/or matches the identity of the person who made the purchase). If passengers need to continue the check-in process at the airport after performing an online check-in, a special lane is typically offered to them to reduce wait times unless all desks are designated as baggage drop-off points. Furthermore, online check-in for a flight is often available earlier than its in-person counterpart. The process then transfers to passengers' control over their check-in. Airlines may use

3010-473: The extent of the border with Thailand and Singapore. With the slight modification of the masterplan, the future Terminal 2's satellite terminal will be combined into one satellite terminal. The expansion of Terminal 2's satellite terminal will be exactly the same as Terminal 1's (the current Main Terminal) satellite terminal, where initially the satellite terminal will have four arms, and another four arms when

3080-405: The flight for passengers who pay for a seat reservation. In the mid-late 2000s, checking in was made possible using a passenger's mobile phone or PDA . A GPRS or 4G-capable smartphone or an internet-capable PDA is required in most instances (Finnair allows check-in by text message), and the check-in feature may be accessed by keying in a website on the mobile phone's browser or by downloading

3150-432: The kiosk there using their ePass (a small RFID device only for its premium customers) or proceed straight to the departure gate. Many airlines use electronic check-in such as ePass, mPass, or similar mobile apps, and these applications serve as the boarding pass. More and more airlines are also allowing the use of electronic bag tags, which replace the traditional paper tags with a digital version that can be updated via

3220-422: The main terminal building, while Piers P and Q are accessible via the skybridge. Piers K and L are physically the same pier and share the same gates, but with waiting lounges on different levels (Level 1A for K and Level 2 for L). For international flights, the access door from Pier K is sealed off, while for domestic flights, the access door from Pier L is sealed off instead. At present, inter-terminal connection

3290-410: The mezzanine lounges for upper deck passengers of the aircraft at the departure halls. Emirates is the only current operator of the Airbus A380 to Kuala Lumpur; its services commenced on 1 January 2012. Malaysia Airlines started its A380 services from Kuala Lumpur to London on 1 July 2012 before retiring the aircraft type at the end of 2018. On 22 November 2024, KLIA was awarded Large Airport of

3360-436: The original credit card used for payment. At the time of check-in, the passenger hands over baggage which is checked by the airport security and may be sealed (subject to the security regulations in that country). Anything that is above the weight limit or which is not allowed to be carried by the passenger themselves in the aircraft cabin is usually handed over to the agent at the time of check-in. The baggage allowance, if any,

3430-471: The original terminal, Terminal 1, previously known simply as "KLIA"; and the newer Terminal 2 (formerly KLIA2). Terminal 1 was designed by Japanese architect Kisho Kurokawa , who also designed the Domestic Terminal (T2) at Nursultan Nazarbayev International Airport , with an emphasis of natural lighting within the airport complex. Spanning 38.4m along a grid pattern allowing for future expansions,

3500-459: The originally estimated 25 million passengers per year by 2003. On 9 February 2023, transport minister Anthony Loke Siew Fook announced that the government and MAHB had agreed to rebrand KLIA and klia2 to KLIA Terminal 1 and KLIA Terminal 2 respectively. The costs associated with the rebranding will be fully borne by MAHB. Kuala Lumpur International Airport has three parallel runways ( 14L/32R; 14R/32L; 15/33 ). The current three runway system

3570-408: The passengers of Malaysia's "no-frills" airline AirAsia . The terminal was designed and built in accordance to the low cost carrier business model , with limited terminal amenities. As requested by the low-cost airlines, the terminal did not provide aerobridges , nor were there transfer facilities, rail connections, and the other facilities provided in a fully fledged terminal. LCCT was located within

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3640-463: The priority check-in service "SkyPriority", whose members could access the check-in counter to authorize the prioritized check-in service, along with the larger luggage capacity. In some cities (including Dubai, Sharjah, Hong Kong, Kuala Lumpur, New Delhi, Chennai, Seoul, Vienna and Taipei), certain airlines provide in-town check-in services, allowing passengers to check their luggage at check-in counters located in railway or subway terminals as much as

3710-500: The public from the car park D to the terminal. The first capsule transit hotel in Asia, the Capsule by Container Hotel, is also located at Gateway@klia2. Gateway@klia2 is managed by WCT Holdings Berhad. The now defunct 36,000 square metres (390,000 sq ft) low cost carrier terminal (LCCT) was opened at Kuala Lumpur International Airport on 23 March 2006 to cater for the growing number of users of low-cost airlines, especially

3780-546: The refurbishments will be the Jungle Boardwalk which will be the first of its kind in the world and larger mezzanine floor to accommodate F&B outlets and viewing galleries. The gates in Satellite Terminal A have the prefix C . The Satellite A terminal has 27 boarding gates altogether. KL City Air Terminal, sometimes known as Kuala Lumpur City Air Terminal or KL CAT , located at KL Sentral ,

3850-537: The satellite terminal are transported by bus from the main terminal; as of March 2023, the Aerotrain that connects this building with the main terminal has been suspended for repairs and rolling stock replacement. There is a wide array of duty-free shops and prestige brand boutiques in the satellite building. This includes international brands such as Burberry , Harrods , Montblanc , Salvatore Ferragamo , and Hermes . Among all international labels available within

3920-500: The second quarter of 1999, and was available to the general public on selected flights the following quarter. Since then, a growing number of airlines have introduced the system. British Airways were the first airline to deploy online check-in globally having sealed approval from both the CAA (Civil Aviation Authority and FAA (Federal Aviation Authority) for use of the 3-D Barcode technology. Typically, web-based check-in for airline travel

3990-730: The southern parts of the country (e.g. Johor ) preferring to travel via Changi rather than at KLIA. The first year of opening immediately saw reduction of passenger numbers as some airlines, including All Nippon Airways (resumed on 1 September 2015), British Airways (reinstated on 28 May 2015 until 28 March 2021 ), Lufthansa (resumed between 28 March 2004 until 28 February 2016) and Northwest Airlines , terminated their loss-making services to KLIA. KLIA's first full year of operations in 1999, in its Phase One manifestation (capacity of 25 million passengers per year), saw only 13.2 million passengers. Passenger numbers eventually increased to 21.1 million in 2004 and 47 million in 2013 — though short of

4060-426: The staff at check-in or scanned at the kiosks to continue the check-in process (i.e., to have boarding passes issued). One disadvantage of early check-in is that it puts a restriction on a person's agent changing their flight. As the ticket coupon has to be reset back to OPEN again prior to any changes being made, this may take some time to arrange. If the passenger carries a first or business class ticket or presents

4130-483: The system because self-service is frequently more efficient to operate, with a greater ability to cope with surges in passenger numbers. It also lessens activity at the airport, saving airlines money and reducing passenger waiting times. Ryanair charges passengers a fee which can amount to 60 Euros for not using online check-in, except in certain limited circumstances. Furthermore, by the start of 2010, all passengers were required to check in online, therefore abolishing

4200-416: The taxiways. The journey takes under two minutes. The Aerotrain operates between three and five-minute intervals between terminal. Automatic train controls manage the operation of the entire Aerotrain system, controlling the speeds, headways, stops and door openings in stations, and integrating functions that enhance the reliability and performance of the system. No airside connection currently exists between

4270-405: The terminal for checking in was that road traffic could delay the coaches and ultimately delay the departure of the flight. Heathrow Airport started to gradually replace Croydon Airport as London's main airport from 1946 onwards. Croydon Airport used a location near London Victoria station as its airport terminal but this location was unsuitable for Heathrow Airport, so a committee consisting of

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4340-569: The terminal reached its capacity. There is sufficient land and capacity to develop facilities to handle up to 97.5 million passengers a year, four runways by 2020 and two mega-terminals, each linked with satellite terminals. The operator of Kuala Lumpur International Airport, Malaysia Airports Holding Berhad, had spent about RM135 million (approx) to upgrade facilities at the KL International Airport (KLIA) in Sepang to accommodate

4410-506: The terminal ready by September 1957, so a temporary building was erected by Costain Group . The terminal was built in four-and-a-half months, and opened on 6 October 1957. In the 1960s, a permanent building was built by Holland, Hannen & Cubitts . The architect of this building was Sir John Burnet , Tait and Partners. The new £5 million air terminal was opened by Prince Philip, Duke of Edinburgh , on 6 November 1963. The six floors above

4480-419: The terminal's concourse were occupied by BEA's passenger-handling staff, reservations unit and accountants. On 26 February 1962, BEA introduced their electronic reservations unit at the terminal. On 17 April 1965, BEA's automatic seat reservation system came into operation. In November 1969, BEA's computerised check-in system came into use. On 11 May 1972, BEA announced the closure of the check-in facilities at

4550-493: The terminal, some boutiques such as Harrods are only available in the airport. A number of restaurants and international airlines' lounges are available as well as an Airside Transit Hotel. Within the terminal, wireless internet ( Wi-Fi ) is provided free of charge. The terminal also has prayer rooms, showers and massage service. Various lounge areas are provided, some including children's play areas and movie lounge, broadcasting movie and sport channels. The terminal also features

4620-708: The terminal. The check-in facilities closed on 1 January 1974. However, bus services running between the terminal and Heathrow Airport operated until March 1979. In 1983, a Sainsbury's superstore opened in the western half of the building. The building was bought by Regalian and three Singapore-based partners in August 1997, and converted to Point West apartments above the Sainsbury's store. 51°29′43″N 0°11′14″W  /  51.4952°N 0.1873°W  / 51.4952; -0.1873 Airport check-in Check-in

4690-523: The time of check-in, an option of selecting a specific seat is offered, with passengers asked if they prefer a window or an aisle seat. Online check-in is the process in which passengers confirm their presence on a flight via the Internet and typically print their own boarding passes. Depending on the carrier and the specific flight, passengers may also enter details such as meal options and baggage quantities and select their preferred seating. This service

4760-458: The use of check-in desks. Despite this, passengers are still charged to print their boarding cards out. Online check-in is increasingly becoming required in other legacy carriers, particularly in Europe as the airport check-in desks are being relegated as baggage drop points only. Alaska Airlines was the first to offer online check-in. The system was first offered on a limited basis starting in

4830-407: Was Malaysia Airlines flight MH188 from Malé at 07:30 MST. The first domestic departure was Malaysia Airlines flight MH1432 to Langkawi at 07:20 MST; the first international departure was Malaysia Airlines flight MH84 to Beijing at 09:00 MST. The inauguration of the airport was marked with numerous problems. The aerobridge and bay allocation systems broke down, with queues building up throughout

4900-460: Was demolished. Malaysia Airports agreed to redevelop the remaining Terminal 3 to create a specialist airport for turboprop and charter planes surrounded by a residential area and a business park. The IATA airport code KUL was transferred from Subang Airport, which currently handles only turboprop aircraft, general aviation and military aircraft. The airport's site spans 100 square kilometres (39 sq mi) of former agricultural land and

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