A media guide , historically also known as a dope book , is a sports-related press kit , distributed as a book or binder, and published by sports teams before the start of the sporting season . It features information relating to the team players, history, statistical records and other similar items. Media guides are usually distributed to sports journalists to assist in their broadcasting of the team game.
109-456: While generally not sold in retail stores , media guides for professional sports teams are often available in their online stores or home web sites, along with being sold in physical form to the game attending public with game programs at in-stadium stands. Many major college and university sport media guides are available in PDF or other electronic formats for free on their home web sites. Following
218-494: A credit card , or other forms of payment are inserted into the machine or payment is otherwise made. The first modern vending machines were developed in England in the early 1880s and dispensed postcards . Vending machines exist in many countries and, in more recent times, specialized vending machines that provide less common products compared to traditional vending machine items have been created. The earliest known reference to
327-407: A mobile payment system. This is an advantage to the vendor because it virtually eliminates the need for a bill changer . Larger corporations with cafeterias will often request full line vending to supplement their food service. A newspaper vending machine or newspaper rack is a vending machine designed to distribute newspapers. Newspaper vending machines are used worldwide, and they can be one of
436-504: A touchscreen interface, pay for purchases using a credit or debit card and then the product is dispensed, sometimes via an internal robotic arm in the machine. The trend of specialization and proliferation of vending machines is perhaps most apparent in Japan where vending machines sell products from toilet paper to hot meals and pornography, and there is 1 vending machine per 23 people. In November 2013, online auto retailer Carvana opened
545-433: A consumerist culture, where a high level of consumption was attainable for a wide variety of ordinary consumers rather than just the elite. In Medieval England and Europe , relatively few permanent shops were to be found; instead, customers walked into the tradesman's workshops where they discussed purchasing options directly with tradesmen. In the more populous cities, a small number of shops were beginning to emerge by
654-443: A counterweight snapped the lever up and turned off the valve. Coin-operated machines that dispensed tobacco were being operated as early as 1615 in the taverns of England. The machines were portable and made of brass . An English bookseller, Richard Carlile , devised a newspaper dispensing machine for the dissemination of banned works in 1822. Simon Denham was awarded British Patent no. 706 for his stamp dispensing machine in 1867,
763-522: A day, and many consumers across the globe have Internet access both at work and at home. The broad pricing strategy is normally established in the company's overall strategic plan. In the case of chain stores, the pricing strategy would be set by head office. Broadly, there are six approaches to pricing strategy mentioned in the marketing literature: operations-oriented, revenue-oriented, customer-oriented, value-based , relationship-oriented , and socially-oriented. When decision-makers have determined
872-566: A flexible workforce which is available when needed but does not have to be paid when they are not, part-time workers ; as of 2012 70% of retail workers in the United States were part-time. This may result in financial problems for the workers, who while they are required to be available at all times if their work hours are to be maximized, may not have sufficient income to meet their family and other obligations. Retailers can employ different techniques to enhance sales volume and to improve
981-508: A foothold in an existing market, a prospective retail establishment must overcome the following hurdles : When discussing the impact of technology on shopping and retail, e-commerce is often the first thing that comes to mind for retailers. However, technologies such as big data, artificial intelligence, computer vision and the Internet of Things have used data to transform every part of the shopping experience, from browsing to checkout. It
1090-440: A form of escapism where they are free to indulge fantasy and freedom. Hedonic shoppers are more involved in the shopping experience. Many different shopper profiles can be identified. Retailers develop customised segmentation analyses for each unique outlet. However, it is possible to identify a number of broad shopper profiles. One of the most well-known and widely cited shopper typologies is that developed by Sproles and Kendal in
1199-498: A full service outlet or minimal service outlet, such as no-service in the case of vending machines; self-service with only basic sales assistance or a full service operation as in many boutiques and speciality stores. In addition, the retailer needs to make decisions about sales support such as customer delivery and after sales customer care. Place decisions are primarily concerned with consumer access and may involve location, space utilisation and operating hours. Retailers may consider
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#17327874694271308-412: A lack of feedback channels for both parties. In addition, because retail enterprises needed to redevelop client relationships for each transaction, marketing costs were high and customer retention was low. All these downsides to transactional marketing gradually pushed the retail industry towards establishing long-term cooperative relationships with customers. Through this lens, enterprises began to focus on
1417-512: A mix of food products and consumable household items such as detergents, cleansers, personal hygiene products. Retailers selling consumer durables are sometimes known as hardline retailers – automobiles , appliances , electronics , furniture , sporting goods , lumber , etc., and parts for them. Specialist retailers operate in many industries such as the arts e.g. green grocers, contemporary art galleries , bookstores , handicrafts , musical instruments , gift shops . To achieve and maintain
1526-451: A much slower pace, evolved into smart vending machines. Newer technologies at a lower cost of adoption, such as the large digital touch display , internet connectivity, cameras and various types of sensors, more cost-effective embedded computing power, digital signage , various advanced payment systems, and a wide range of identification technology ( NFC , RFID , etc.) have contributed to this development. These smart vending machines enable
1635-453: A multiple-vendor space, operating under a covered roof. Typically, the roof was constructed of glass to allow for natural light and to reduce the need for candles or electric lighting. Some of the earliest examples of shopping arcade appeared in Paris, due to its lack of pavement for pedestrians. While the arcades were the province of the bourgeoisie, a new type of retail venture emerged to serve
1744-403: A niche market for selling or dispensing cannabis . In the early 21st century with legalization of cannabis in many countries, marijuana vending machines became widespread, selling products such as marijuana, hemp and CBD based products and smoke paraphernalia. The first experiments in distributing marijuana through vending machines started in the early 2010s, when they were already in use in
1853-486: A noted business disruption called the retail apocalypse in recent years which several retail businesses, especially in North America, are sharply reducing their number of stores, or going out of business entirely. The distinction between "strategic" and "managerial" decision-making is commonly used to distinguish "two phases having different goals and based on different conceptual tools. Strategic planning concerns
1962-985: A noun in 1433 with the meaning of "a sale in small quantities" from the Middle French verb retailler meaning "a piece cut off, shred, scrap, paring". At present, the meaning of the word retail (in English, French, Dutch, German and Spanish) refers to the sale of small quantities of items to consumers (as opposed to wholesale ). Retail refers to the activity of selling goods or services directly to consumers or end-users. Some retailers may sell to business customers, and such sales are termed non-retail activity. In some jurisdictions or regions, legal definitions of retail specify that at least 80 percent of sales activity must be to end-users. Retailing often occurs in retail stores or service establishments, but may also occur through direct selling such as through vending machines , door-to-door sales or electronic channels. Although
2071-670: A pass has to be inserted in the machine to prove one's age before a purchase can be made. In the United Kingdom, legislation banning them outright came into effect on 1 October 2011. In Germany, Austria, Italy, the Czech Republic , and Japan, cigarette machines are still common. Since 2007, however, age verification has been mandatory in Germany and Italy – buyers must be 18 or over. The various machines installed in pubs and cafés, other publicly accessible buildings, and on
2180-533: A percentage of the profits to charity so that locations will allow them to place the machines for free. Bulk vending may be a more practical choice than soft drink/snack vending for an individual who also works a full-time job, since the restaurants, retail stores, and other locations suitable for bulk vending may be more likely to be open during the evening and on weekends than venues such as offices that host soft drink and snack machines. The Bulk vending machines of today provide many different vending choices with
2289-483: A permanent retail shop-front. Research from July 2008 suggests that China exhibited a rich history of early retail systems. From as early as 200 BCE, Chinese packaging and branding were used to signal family, place names and product quality, and the use of government imposed product branding was used between 600 and 900 CE. Eckhart and Bengtsson have argued that during the Song dynasty (960–1127), Chinese society developed
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#17327874694272398-706: A product is placed on the shelves has implications for purchase likelihood as a result of visibility and access. Ambient conditions, such as lighting, temperature and music, are also part of the overall retail environment. It is common for a retail store to play music that relates to their target market. Two different strands of research have investigated shopper behaviour. One is primarily concerned with shopper motivations. The other stream of research seeks to segment shoppers according to common, shared characteristics. To some extent, these streams of research are inter-related, but each stream offers different types of insights into shopper behaviour. Babin et al. carried out some of
2507-435: A range of both qualitative and quantitative factors to evaluate to potential sites under consideration. Macro factors include market characteristics (demographic, economic and socio-cultural), demand, competition and infrastructure (e.g. the availability of power, roads, public transport systems). Micro factors include the size of the site (e.g. availability of parking), access for delivery vehicles. A major retail trend has been
2616-405: A similar type of publication is "dope book". According to Cassell's Dictionary of Slang , the term originated in the 19th century and refers to an information book on any subject, but usually on horse racing . [REDACTED] Media related to Media guides at Wikimedia Commons This sports-related article is a stub . You can help Misplaced Pages by expanding it . Retailing Retail
2725-448: A strictly legal sense, a store that sells the majority of its merchandise directly to consumers, is defined as a retailer rather than a wholesaler. Different jurisdictions set parameters for the ratio of consumer to business sales that define a retail business. Retail markets have existed since ancient times. Archaeological evidence for trade, probably involving barter systems, dates back more than 10,000 years. As civilizations grew, barter
2834-432: A total known value of US$ 2.255 trillion have been announced. The largest transactions with involvement of retailers in/from the United States have been: the acquisition of Albertson's Inc. for US$ 17 billion in 2006, the merger between Federated Department Stores Inc with May Department Stores valued at 16.5 bil. USD in 2005 – now Macy's , and the merger between Kmart Holding Corp and Sears Roebuck & Co with
2943-589: A user using the display interface to select the type and quantity of tickets and then choosing a payment method of either cash , credit / debit card or smartcard . The ticket or tickets are then printed and dispensed to the user. From 2000 to 2010, the specialization of vending machines became more common. Vending extended increasingly into non-traditional areas like electronics, or even artwork or short stories. Machines of this new category are generally called automated retail kiosks. When using an automated retail machine, consumers select products, sometimes using
3052-412: A value of US$ 10.9 billion in 2004. Between 1985 and 2018 there have been 46,755 mergers or acquisitions conducted globally in the retail sector (either acquirer or target from the retail industry). These deals cumulate to an overall known value of around US$ 2,561 billion. The three major Retail M&A waves took place in 2000, 2007 and lately in 2017. However the all-time high in terms of number of deals
3161-406: A vending machine is in the work of Hero of Alexandria , an engineer, and mathematician in first-century Roman Egypt . His machine accepted a coin and then dispensed wine or holy water . When the coin was deposited, it fell upon a pan attached to a lever. The lever opened a valve which let some water flow out. The pan continued to tilt with the weight of the coin until it fell off, at which point
3270-478: A very ancient history, dating back to antiquity. Some of the earliest retailers were itinerant peddlers . Over the centuries, retail shops were transformed from little more than "rude booths" to the sophisticated shopping malls of the modern era. In the digital age , an increasing number of retailers are seeking to reach broader markets by selling through multiple channels, including both bricks and mortar and online retailing . Digital technologies are also affecting
3379-455: A wholesale division that purchases blocks of accommodation, hospitality, transport, and sightseeing which are subsequently packaged into a holiday tour for sale to retail travel agents. Some retailers badge their stores as "wholesale outlets" offering "wholesale prices." While this practice may encourage consumers to imagine that they have access to lower prices, while being prepared to trade-off reduced prices for cramped in-store environments, in
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3488-521: A wide range of products. Products may include candy, cookies, chips, fresh fruit, milk, cold food, coffee and other hot drinks, bottles and cans of soda and other drinks, and even frozen products like ice cream. These products can be sold from machines that include hot coffee, snack, cold food, and 20 US fluid ounces (590 ml) bottle machines. In the United States, almost all machines accept bills with more and more machines accepting $ 5 bills, along with payment from traditional debit and credit cards , or
3597-543: Is a book lending vending machine used by libraries in Sweden and the U.S. state of California. The Biblio-Mat is a random antiquarian book vending machine located at The Monkey's Paw bookstore in Toronto , Canada. In 2022 RoboBurger introduced a machine to cook and vend a fresh hamburger . The cotton candy vending machine is a vending machine that dispenses freshly spun cotton candy . A French fry vending machine
3706-475: Is a strong relationship between a store's positioning and the socio-economic status of customers. In addition, the retail strategy, including service quality, has a significant and positive association with customer loyalty. A marketing strategy effectively outlines all key aspects of firms' targeted audience, demographics, preferences. In a highly competitive market, the retail strategy sets up long-term sustainability. It focuses on customer relationships, stressing
3815-447: Is a vending machine that accepts large denominations of currency and returns an equal amount of currency in smaller bills or coins. Typically these machines are used to provide coins in exchange for paper currency, in which case they are also often known as bill changers. In the past, cigarettes were commonly sold in the United States through these machines, but this is increasingly rare due to concerns about underage buyers. Sometimes
3924-527: Is a vending machine that dispenses hot French fries, also known as chips. The first known french fry vending machine was developed circa 1982 by the defunct Precision Fry Foods Pty Ltd. in Australia. A few companies have developed and manufactured French fry vending machines and prototypes. Furthermore, a prototype machine was also developed at Wageningen University in the Netherlands. Let's Pizza
4033-402: Is important for organizations to embrace digital disruption in order to gain a competitive advantage. When an industry experiences digital disruption, it typically signals that consumer needs are shifting. Retailers enhance their analytics process and make better informed decisions thanks to big data, artificial intelligence, computer vision, and the Internet of Things. The use of data by retailers
4142-417: Is loosely based on the marketing mix , but has been expanded and modified in line with the unique needs of the retail context. A number of scholars have argued for an expanded marketing, mix with the inclusion of two new Ps, namely, Personnel and Presentation since these contribute to the customer's unique retail experience and are the principal basis for retail differentiation. Yet other scholars argue that
4251-493: Is mostly evident in the following aspects, based on the above-mentioned new technologies: Many leading brands choose to target tourists who specifically travel to shop or spend money while on vacation. According to the Global Retail Tourism Market Report 2019–2023, the value of the global shopping tourism market was estimated to be around $ 1.2 trillion in 2018. The report also forecasts that
4360-588: Is now spreading into the United Kingdom and becoming popular there. From the 1950s until the 1970s, vending machines were used at American airports to sell life insurance policies covering death, in case the buyer's flight crashed. However, this practice gradually disappeared due to the tendency of American courts to strictly construe such policies against their sellers, such as the Fidelity and Casualty Company of New York (which later became part of CNA Financial ). The marijuana vending machine originally found
4469-399: Is sometimes known as the retail servicescape . The store environment consists of many elements such as aromas, the physical environment (furnishings, layout, and functionality), ambient conditions (lighting, air temperature, and music) as well as signs, symbols, and artifacts (e.g. sales promotions, shelf space, sample stations, visual communications). Retail designers pay close attention to
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4578-593: Is the name of a vending machine that makes fresh pizza from scratch. It was developed in 2009 by Italian company Sitos srl. The machine combines water, flour, tomato sauce, and fresh ingredients to make a pizza in approximately three minutes. It includes windows so customers can watch the pizza as it is made. The pizza is cooked in an infrared oven. The device was invented by Claudio Torghele, an entrepreneur in Rovereto , Italy . The vending machine began in Italy and
4687-426: Is the sale of goods and services to consumers , in contrast to wholesaling , which is the sale to business or institutional customers . A retailer purchases goods in large quantities from manufacturers , directly or through a wholesaler, and then sells in smaller quantities to consumers for a profit . Retailers are the final link in the supply chain from producers to consumers. Retail markets and shops have
4796-640: Is then provided with prints. Older photo booth vending machines used film and involved the process of developing the film using liquid chemicals. A stamp vending machine is a mechanical, electrical or electro-mechanical device which can be used to automatically vend postage stamps to users in exchange for a pre-determined amount of money, normally in coin. A ticket machine is a vending machine that produces tickets . For instance, ticket machines dispense train tickets at railway stations , transit tickets at metro stations and tram tickets at some tram stops and in some trams. The typical transaction consists of
4905-486: Is typically based on the MDB standard , supported by National Automatic Merchandising Association (NAMA) and European Vending & Coffee Service Association (EVA). After payment has been tendered, a product may become available by: Some products need to be prepared to become available. For example, tickets are printed or magnetized on the spot, and coffee is freshly concocted. One of the most common forms of vending machine,
5014-427: The 1964 New York World's Fair . The machines can still be found operating in dozens of museums and zoos. This type of machine contains fresh oranges and a mechanism to cut and squeeze them in order to produce fresh juice. This type of machine sells a container that may contain a prize. Some such machines advertise the possible prizes that may be won. Examples include smart phones, holiday packages, and toys. With
5123-489: The Retail Format (i.e. retail formula) should be included. The modified retail marketing mix that is most commonly cited in textbooks is often called the 6 Ps of retailing (see diagram at right). The primary product-related decisions facing the retailer are the product assortment (what product lines, how many lines and which brands to carry); the type of customer service (high contact through to self-service) and
5232-545: The Sagamihara Vending Machine Park . In 2024, it was reported that a sizeable portion of the vending machines in Japan would require updates to their acceptors in order to accept the new designs for the Japanese yen banknotes that were due to be released that year. Similar to the development of traditional mobile phones into smartphones , vending machines have also progressively, though at
5341-521: The 100 fastest-growing U.S. retailers based on increases in domestic sales. Since 1951, the U.S. Census Bureau has published the Retail Sales report every month. It is a measure of consumer spending , an important indicator of the US GDP . Retail firms provide data on the dollar value of their retail sales and inventories. A sample of 12,000 firms is included in the final survey and 5,000 in
5450-606: The 13th century. Outside the major cities, most consumable purchases were made through markets or fairs. Market-places appear to have emerged independently outside Europe. The Grand Bazaar in Istanbul is often cited as the world's oldest continuously operating market; its construction began in 1455. The Spanish conquistadors wrote glowingly of markets in the Americas. In the 15th century, the Mexica ( Aztec ) market of Tlatelolco
5559-482: The 18th century, the typical retail store had no counter, display cases, chairs, mirrors, changing rooms, etc. However, the opportunity for the customer to browse merchandise, touch and feel products began to be available, with retail innovations from the late 17th and early 18th centuries. By the late 18th century, grand shopping arcades began to emerge across Europe and in the Antipodes. A shopping arcade refers to
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#17327874694275668-456: The Atlantic to experiment with catalogue sales. In the post-war period, an American architect, Victor Gruen developed a concept for a shopping mall; a planned, self-contained shopping complex complete with an indoor plaza, statues, planting schemes, piped music, and car-parking. Gruen's vision was to create a shopping atmosphere where people felt so comfortable, they would spend more time in
5777-615: The U.S. was built in 1888 by the Thomas Adams Gum Company , selling gum on New York City train platforms. The idea of adding games to these machines as a further incentive to buy came in 1897 when the Pulver Manufacturing Company added small figures, which would move around whenever somebody bought some gum from their machines. This idea spawned a whole new type of mechanical device known as the "trade stimulators". The vending machine industry in
5886-526: The United States and Canada. The primary challenge faced in selling restricted or controlled merchandise like cannabis is to verify the identity of the buyer, which is overcome by the application of biometrics and smart vending software technology, the same technology used to verify the buyer's age in the automatic sales of tobacco. The Mold-A-Rama is a brand name for a type of vending machine that makes blow-molded plastic figurines . Mold-A-Rama machines debuted in late 1962 and grew in prominence at
5995-404: The United States is a multi-billion dollar sector. In 2023, it was estimated to be worth $ 18.2 billion, with approximately 3 million machines generating an average monthly revenue of $ 525. However, this is an average, and the industry is trending toward more sophisticated and automated vending machines, particularly in North America. This trend is driven by the increasing demand for convenience and
6104-467: The advanced one. The advanced estimated data is based on a subsample from the US CB complete retail and food services sample. Retail is the largest private-sector employer in the United States, supporting 52 million working Americans. In 2011, the grocery market in six countries of Central Europe was worth nearly €107bn, 2.8% more than the previous year when expressed in local currencies. The increase
6213-406: The availability of support services (e.g. credit terms, delivery services, after sales care). These decisions depend on careful analysis of the market, demand, competition as well as the retailer's skills and expertise. Customer service is the "sum of acts and elements that allow consumers to receive what they need or desire from [the] retail establishment." Retailers must decide whether to provide
6322-459: The box and take all of the newspapers or, for the benefit of other customers, leave all of the newspapers outside of the box, slowly return the door to an unlatched position, or block the door from fully closing, each of which are frequently discouraged, sometimes by a security clamp . The success of such machines is predicated on the assumption that the customer will be honest (hence the nickname "honor box"), and need only one copy. A change machine
6431-440: The broad approach to pricing (i.e., the pricing strategy), they turn their attention to pricing tactics. Tactical pricing decisions are shorter term prices, designed to accomplish specific short-term goals. Pricing tactics that are commonly used in retail include discount pricing, everyday low prices , high-low pricing, loss leaders , product bundling , promotional pricing, and psychological pricing . Two strategies to entice
6540-533: The bulk candy business can be quite high – gumballs , for instance, can be purchased in bulk for around 2 cents per piece and sold for 25 cents in gumball machines in the U.S., and other countries. Gumballs and candy have a relatively long shelf life, enabling vending machine operators to manage many machines without too much time or cost involved. In addition, the machines are typically inexpensive compared to soft drink or snack machines, which often require power and sometimes refrigeration to work. Many operators donate
6649-399: The buyer, money back guarantee and buy one get one free , were devised by 18th-century retail entrepreneur Josiah Wedgwood . Retailers must also plan for customer preferred payment modes – e.g. cash, credit, lay-by, Electronic Funds Transfer at Point-of-Sale (EFTPOS). All payment options require some type of handling and attract costs. Contrary to common misconception , price is not
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#17327874694276758-549: The chief executive officer. The profit margins of retailers depend largely on their ability to achieve market competitive transaction costs. The strategic retail analysis typically includes following elements: At the conclusion of the retail analysis, retail marketers should have a clear idea of which groups of customers are to be the target of marketing activities. Not all elements are, however, equal, often with demographics, shopping motivations, and spending directing consumer activities. Retail research studies suggest that there
6867-419: The choice of policies aiming at improving the competitive position of the firm, taking account of challenges and opportunities proposed by the competitive environment. On the other hand, managerial decision-making is focused on the implementation of specific targets." In retailing, the strategic plan is designed to set out the vision and provide guidance for retail decision-makers and provide an outline of how
6976-418: The consumer's store choice and addresses the consumer's expectations. At its most basic level, a retail format is a simple marketplace , that is; a location where goods and services are exchanged. In some parts of the world, the retail sector is still dominated by small family-run stores, but large retail chains are increasingly dominating the sector, because they can exert considerable buying power and pass on
7085-425: The current competitive retail market, and are also the future of retail enterprises. Presentation refers to the physical evidence that signals the retail image. Physical evidence may include a diverse range of elements – the store itself including premises, offices, exterior facade and interior layout, websites, delivery vans, warehouses, staff uniforms. The environment in which the retail service encounter occurs
7194-453: The customer experience, such as Add-on, Upsell or Cross-sell; Selling on value; and knowing when to close the sale. Transactional marketing aims to find target consumers, then negotiate, trade, and finally end relationships to complete the transaction. In this one-time transaction process, both parties aim to maximize their own interests. As a result, transactional marketing raises follow-up problems such as poor after-sales service quality and
7303-459: The development of advanced technologies. For instance, the hot food vending machine sector is valued at $ 4.8 billion and is seeing significant growth as robotics companies introduce automated solutions for dispensing pasta, burgers, and groceries. The broader fresh food vending segment is projected to reach $ 8 billion by 2029, offering consumers more options for nutritious and convenient meals and snacks. Internal communication in vending machines
7412-630: The development of advanced technology, Japanese vending machines provide more services by selling different kinds of products. Food, smartphones, SIM cards, and even clothing can be found in these machines. Apart from the most popular drink vending machines, Japanese vending machines also offer certain products depending on the demand and need for different locations. For example, products like sanitary napkins and tampons can be found in vending machines in female restrooms, while machines selling condoms are usually located in male restrooms. Convenience, low cost of running, security, and stability seem to be
7521-454: The earlier month. For the first 10 months of 2022, retail sales increased by 15.5% by measuring the exact time of 2021. Among its bordering countries, on retail trade percentage of GDP, Armenia ranks more increased than Turkey, but it is still lower than Georgia. Vending machine A vending machine is an automated machine that dispenses items such as snacks , beverages , cigarettes , and lottery tickets to consumers after cash ,
7630-426: The earliest investigations into shopper motivations and identified two broad motives: utilitarian and hedonic. Utilitarian motivations are task-related and rational. For the shopper with utilitarian motives, purchasing is a work-related task that is to be accomplished in the most efficient and expedient manner. On the other hand, hedonic motives refer to pleasure. The shopper with hedonic motivations views shopping as
7739-481: The early department stores were more than just a retail emporium; rather they were venues where shoppers could spend their leisure time and be entertained. Retail, using mail order, came of age during the mid-19th century. Although catalogue sales had been used since the 15th century, this method of retailing was confined to a few industries such as the sale of books and seeds. However, improvements in transport and postal services led several entrepreneurs on either side of
7848-458: The end of the season, the printed media guides are often discarded or given to fans of the team. Press guides – later known as media guides – have existed since at least the 1930s and provide one of the few detailed sources of comprehensive historical athletic data before the Department of Education and National Collegiate Athletic Association requirements of the 1980s. An older term for
7957-613: The end of the twentieth century, stores were using labels such as "mega-stores" and "warehouse" stores to reflect their growing size. The upward trend of increasing retail space was not consistent across nations and led in the early 21st century to a 2-fold difference in square footage per capita between the United States and Europe. As the 21st century takes shape, some indications suggest that large retail stores have come under increasing pressure from online sales models and that reductions in store size are evident. Under such competition and other issues such as business debt, there has been
8066-400: The environment, thereby enhancing opportunities for purchasing. The first of these malls opened at Northland Mall near Detroit in 1954. Throughout the twentieth century, a trend towards larger store footprints became discernible. The average size of a U.S. supermarket grew from 31,000 square feet (2,900 m ) square feet in 1991 to 44,000 square feet (4,100 m ) square feet in 2000. By
8175-640: The first car vending machine in the U.S., located in Atlanta dispensing various models of used cars . In late 2016, Autobahn Motors, a car dealership in Singapore, opened a 15-story-tall luxury car vending machine containing 60 cars, dispensing Ferrari and Lamborghini vehicles. A bait machine is a vending machine that dispenses live fishing bait , such as worms and crickets, for fishing. Book vending machines dispense books, which may be full-sized. Some libraries use book vending machines. GoLibrary
8284-451: The first fully automatic vending machine. The first modern coin-operated vending machines were introduced in London , England in the early 1880s, dispensing postcards . The machine was invented by Percival Everitt in 1883 and soon became a widespread feature at railway stations and post offices, dispensing envelopes , postcards , and notepaper . The Sweetmeat Automatic Delivery Company
8393-466: The form of free gift dispensed from the vending machine. Vending machines are also being used by entrepreneurs to sell cosmetics to those on the go as an easy convenience. Vending machines are a common sight in Japan, and are considerably popular. There are more than 5.5 million machines installed throughout the nation, and Japan holds the highest ratio of machines per person for any country with one machine for every twenty-three people. Regarding
8502-404: The front of the store, which is known as the decompression zone . In order to maximize the number of selling opportunities, retailers generally want customers to spend more time in a retail store. However, this must be balanced against customer expectations surrounding convenience, access and realistic waiting times. The way that brands are displayed is also part of the overall retail design. Where
8611-438: The idea of retail is often associated with the purchase of goods, the term may be applied to service providers that sell to consumers. Retail service providers include retail banking, tourism, insurance, private healthcare, private education, private security firms, legal firms, publishers, public transport, and others. For example, a tourism provider might have a retail division that books travel and accommodation for consumers plus
8720-448: The importance of added value, customer satisfaction and highlights how the store's market positioning appeals to targeted groups of customers. A retail mix is devised for the purpose of coordinating day-to-day tactical decisions. The retail marketing mix typically consists of six broad decision layers including product decisions, place decisions, promotion, price, personnel and presentation (also known as physical evidence). The retail mix
8829-466: The largest retail market in the world in 2016. In 2016, China became the largest retail market in the world. In the Republic of Armenia, retail trade has been increasing recently. In October 2022, it increased by 23.1% year by year, which was the most considerable rise since April 2021, faster than the 20.7 per cent increase recorded a month earlier. Retail dropped by 1.9% after accumulating 2.1%in
8938-552: The latter countries, this fraction is an increase over 1970, but there are other countries where the sector has declined since 1970, sometimes in absolute terms, where other sectors have replaced its role in the economy. In the United States the sector has declined from 19% of GDP to 14%, though it has risen in absolute terms from $ 4,500 to $ 7,400 per capita per year. In China the sector has grown from 7.3% to 11.5%, and in India even more, from 8.4% to 18.7%. Emarketer predicts China will have
9047-569: The main distribution methods for newspaper publishers. According to the Newspaper Association of America , in recent times in the United States, circulation via newspaper vending machines has dropped significantly: in 1996, around 46% of single-sale newspapers were sold in newspaper boxes, and in 2014, only 20% of newspapers were sold in the boxes. A photo booth is a vending machine or modern kiosk that contains an automated, usually coin-operated , camera and film processor. Today,
9156-418: The main reasons for Japan to invest in vending machines. A patent for an "automatic goods vending machine" was filed in 1888 in Japan; early surviving vending machines from around the 1900s include one that dispenses stamps and postcards, and one that dispenses sake . Confectionery vending machines became widespread in the 1920s, and juice vending machines became popular in the late 1950s and 1960s. By 2000,
9265-429: The market will grow at a compound annual growth rate (CAGR) of 6.7% from 2019 to 2023. In 2023 Kogan Page published a critically acclaimed book " Leading Travel and Tourism Retail ", which researched in depth the travel retail sector post COVID . Among retailers and retails chains a lot of consolidation has appeared over the last couple of decades. Between 1988 and 2010, worldwide 40,788 mergers and acquisitions with
9374-596: The mid-1980s. Sproles and Kendall's consumer typology has been shown to be relatively consistent across time and across cultures. Their typology is based on the consumer's approach to making purchase decisions. Some researchers have adapted Sproles and Kendall's methodology for use in specific countries or cultural groups. Consumer decision styles are important for retailers and marketers because they describe behaviours that are relatively stable over time and for this reason, they are useful for market segmentation. Retail formats (also known as retail formulas ) influence
9483-476: The most important factor for consumers, when deciding to buy a product. Because patronage at a retail outlet varies, flexibility in scheduling is desirable. Employee scheduling software is sold, which, using known patterns of customer patronage, more or less reliably predicts the need for staffing for various functions at times of the year, day of the month or week, and time of day. Usually needs vary widely. Conforming staff utilization to staffing needs requires
9592-448: The needs of the working poor. John Stuart Mill wrote about the rise of the co-operative retail store, which he witnessed first-hand in the mid-19th century. The modern era of retailing is defined as the period from the industrial revolution to the 21st century. In major cities, the department store emerged in the mid- to late 19th century, and permanently reshaped shopping habits, and redefined concepts of service and luxury. Many of
9701-428: The number of vending machines in Japan had grown to 5.6 million. However, from around the early 2000s, the number of vending machines in Japan decreased slightly to 5.03 million, and the sales amount also decreased gradually, in part due to the rise of digital technology and market competition. In recent years, attention has been drawn towards older machines, such as the collection of vintage vending machines installed at
9810-478: The optimal product assortment, customer service , supporting services, and the store's overall market positioning. Once the strategic retail plan is in place, retailers devise the retail mix which includes product, price, place, promotion, personnel, and presentation. The word retail comes from the Old French verb retaillier , meaning "to shape by cutting" ( c. 1365 ). It was first recorded as
9919-484: The process from transaction to relationship. While expanding the sales market and attracting new customers is very important for the retail industry, it is also important to establish and maintain long term good relationships with previous customers, hence the name of the underlying concept, "relational marketing". Under this concept, retail enterprises value and attempt to improve relationships with customers, as customer relationships are conducive to maintaining stability in
10028-429: The product and service mix will optimize customer satisfaction. As part of the strategic planning process, it is customary for strategic planners to carry out a detailed environmental scan which seeks to identify trends and opportunities in the competitive environment, market environment, economic environment and statutory-political environment. The retail strategy is normally devised or reviewed every three to five years by
10137-450: The rise of the social networks , vending machine has been integrated to social media in order to proliferate the interaction of the vending machine with the users from the physical machine to the social networks. The common application of social-networked vending machine is that the user can connect their social account to a specific social media designated by the vending machine, the user will be getting some rewards in return, normally in
10246-425: The sale of birth control , such as condoms or emergency contraception . Condom machines are often placed in public toilets, subway stations, airports, or schools as a public health measure to promote safe sex . Many pharmacies also keep one outside, for after-hours access. Rare examples exist that dispense female condoms or the morning after pill. Various types of food and snack vending machines exist in
10355-567: The savings in the form of lower prices. Many of these large retail chains also produce their own private labels which compete alongside manufacturer brands. Considerable consolidation of retail stores has changed the retail landscape, transferring power away from wholesalers and into the hands of the large retail chains. In Britain and Europe, the retail sale of goods is designated as a service activity . The European Service Directive applies to all retail trade including periodic markets, street traders and peddlers. Retail stores may be classified by
10464-623: The shift to multi-channel retailing. To counter the disruption caused by online retail, many bricks and mortar retailers have entered the online retail space, by setting up online catalogue sales and e-commerce websites. However, many retailers have noticed that consumers behave differently when shopping online. For instance, in terms of choice of online platform , shoppers tend to choose the online site of their preferred retailer initially, but as they gain more experience in online shopping, they become less loyal and more likely to switch to other retail sites. Online stores are usually available 24 hours
10573-418: The snack machine, often uses a metal coil which when ordered rotates to release the product. The main example of a vending machine giving access to all merchandise after paying for one item is a newspaper vending machine (also called vending box) found mainly in the U.S. and Canada. It contains a pile of identical newspapers. After a sale the door automatically returns to a locked position. A customer could open
10682-454: The street accept one or more of the following as proof of age: the buyer's identity card, bank debit card (smart card), or European Union driver's license. In Japan, age verification has been mandatory since 1 July 2008 via the Taspo card, issued only to persons aged 20 or over. The Taspo card uses RFID, stores monetary value, and is contactless. A birth control machine is a vending machine for
10791-402: The type of product carried. Softline retailers sell goods that are consumed after a single-use , or have a limited life (typically under three years) in they are normally consumed. Soft goods include clothing , other fabrics , footwear , toiletries , cosmetics , medicines and stationery . Grocery stores , including supermarkets and hypermarkets , along with convenience stores carry
10900-446: The use of adjustable gumball and candy wheels. Adjustable gumball wheels allow an operator to not only offer the traditional 1-inch gumball, but they can also vend larger gumballs, and non-edible items such as toy capsules and bouncy balls. Adjustable candy wheels allow an operator to offer a variety of pressed candies, jelly candy, chocolates and even nuts. A full-line vending company may set up several types of vending machines that sell
11009-399: The vast majority of photo booths are digital. Traditionally, photo booths contain a seat or bench designed to seat the one or two patrons being photographed. The seat is typically surrounded by a curtain of some sort to allow for some privacy and help avoid outside interference during the photo session. Once the payment is made, the photo booth will take a series of photographs and the customer
11118-403: The way that consumers pay for goods and services. Retailing support services may also include the provision of credit, delivery services, advisory services, stylist services and a range of other supporting services. Retail workers are the employees of such stores. Most modern retailers typically make a variety of strategic level decisions including the type of store, the market to be served,
11227-624: The world. Food vending machines that provide shelf-stable foods such as chips, cookies, cakes, and other such snacks are common. Some food vending machines are refrigerated or frozen, such as for chilled soft drinks and ice cream treats, and some machines provide hot food. Some unique food vending machines exist that are specialized and less common, such as the French fry vending machine and hot pizza vending machines, such as Let's Pizza . The Beverly Hills Caviar Automated Boutique dispenses frozen caviar and other high-end foods. The profit margins in
11336-506: Was founded in 1887 in England as the first company to deal primarily with installing and maintaining vending machines. Also at about that time in England, Dixon Henry Davies and inventor John Mensy Tourtel patented a coin-operated reading lamp for use on trains and founded the Railway Automatic Electric Light Syndicate, Ltd. The system ran off batteries and delivered 30 minutes of light for 1d. , but
11445-575: Was generated foremost by the discount stores and supermarket segments, and was driven by the skyrocketing prices of foodstuffs. This information is based on the latest PMR report entitled Grocery retail in Central Europe 2012 National accounts show a combined total of retail and wholesale trade, with hotels and restaurants. in 2012 the sector provides over a fifth of GDP in tourist-oriented island economies, as well as in other major countries such as Brazil, Pakistan, Russia, and Spain. In all four of
11554-553: Was in 2016 with more than 2,700 deals. In terms of added value 2007 set the record with the US$ 225 billion. Here is a list of the top ten largest deals (ranked by volume) in the Retail Industry: As of 2016, China was the largest retail market in the world. The National Retail Federation and Kantar annually rank the nation's top retailers according to sales. The National Retail Federation also separately ranks
11663-402: Was not a long-term success. Tourtel also invented a similarly coin-operated gas meter. In 1893, Stollwerck , a German chocolate manufacturer, was selling its chocolate in 15,000 vending machines. It set up separate companies in various territories to manufacture vending machines to sell not just chocolate, but cigarettes, matches, chewing gum, and soap products. The first vending machine in
11772-472: Was replaced with retail trade involving coinage. Selling and buying are thought to have emerged in Asia Minor (modern Turkey) in around the 7th-millennium BCE. In ancient Greece , markets operated within the agora , an open space where, on market days, goods were displayed on mats or temporary stalls. In ancient Rome , trade took place in the forum . The Roman forum was arguably the earliest example of
11881-585: Was the largest in all the Americas . By the 17th century, permanent shops with more regular trading hours were beginning to supplant markets and fairs as the main retail outlet. Provincial shopkeepers were active in almost every English market town. As the number of shops grew, they underwent a transformation. The trappings of a modern shop, which had been entirely absent from the 16th- and early 17th-century store, gradually made way for store interiors and shopfronts that are more familiar to modern shoppers. Prior to
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