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Mercer (consulting firm)

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A consulting firm or simply consultancy is a professional service firm that provides expertise and specialised labour for a fee , through the use of consultants . Consulting firms may have one employee or thousands; they may consult in a broad range of domains, for example, management , engineering , and so on.

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47-609: Mercer is an American consulting firm founded in 1945. It is one of the four operating subsidiaries of global professional services firm Marsh McLennan (NYSE: MMC). Mercer is headquartered in New York City with offices in 43 countries and operations in 130 countries. The company primarily provides human resources and financial services consulting services to its clients. Mercer has several distinct lines of business, namely: health and benefits, investments and retirement, workforce and careers, and M&A advisory services. It

94-515: A labour economic point of view as a method for distributing labour, where certain positions, roles or fields of expertise within the labour market find it more suitable for contract work, as contrasted to in-house employment, for a few conceivable reasons: Aside from the economic arguments stated above, consulting also acts as a corporate services model: consequently acting as a source of profit for clients, consulting firms and society as proffered. The consulting business model can be seen as

141-844: A Human Resources and Community Center. There is a branch of the Cuyahoga County Public Library in Brecksville, which opened in 1950, near the Brecksville Community Center and Kids Quarters play area. In 1972, the Brecksville Police Department began the Safety Town Program. Safety Town is an early education program designed for children entering kindergarten. Children attend Safety Town 2 hours per day for two weeks. During that time they learn about

188-487: A business and technology consultancy, and a 34% stake in South Africa–based employee benefits specialist Alexander Forbes. Later that year, Mercer acquired Swiss private markets manager and consultant SCM, and Denarius, a Santiago, Chile-based consulting firm focused on compensation and benefits survey and information products. In 2015, Mercer made two acquisitions. It acquired Hopkinton , Massachusetts–based Comptryx,

235-522: A campus that spans the border between Brecksville and Broadview Heights. The school district, which serves approximately 4,000 students, is highly rated by the Ohio Department of Education , U.S. News & World Report and was awarded the 2024 National Blue Ribbon Award for academic excellence. Additionally, BBHHS has won several state championships in athletics, particularly in the sport of gymnastics. Julie Billiart Schools, Brecksville

282-400: A company project. Many consulting firms complement the recommendations with implementation support, either by the consultants or by technicians and other experts. Consulting services are part of the professional services and account for several hundred billion dollars in annual revenues. Between 2010 and 2015, the 10 largest consulting firms alone made 170 billion dollars growth revenue and

329-563: A complementary service to the client firm, whereas outsourcing effectively aims to replace parts of the client firm that are imperative to their operational ability. There are different types of consulting firms serving different sectors. They mainly fall under the following fields: Some consulting firms also serve niche sectors, such as: In 2013, there was a randomized trial in Mexico where 432 small and medium enterprises were allowed access to management consulting services for one year. As

376-415: A health benefits and technology provider. In 2011, Mercer acquired Fort Lauderdale , Florida–based Mahoney & Associates, a defined contribution plan provider. Also in 2011, Mercer acquired Alicia Smith & Associates, a Washington DC–based Medicaid policy consulting firm. In 2013, Mercer acquired British Columbia–based Hall Consulting Limited (HCL), an HR consultant and salary surveyor focusing on

423-495: A human resources technology and outsourcing services company. Also in 2004, Mercer admitted giving the NYSE board a compensation report that contained "omissions and inaccuracies" that led to a $ 139.5 million pay package for former NYSE Chairman Richard Grasso . Mercer had been brought in to advise the stock exchange on Grasso's 2003 contract and his request for $ 139.5 million. The consultancy returned $ 440,000 in fees it collected from

470-510: A male householder with no wife present, and 27.4% were non-families. 24.7% of all households were made up of individuals, and 11.2% had someone living alone who was 65 years of age or older. The average household size was 2.50 and the average family size was 3.00. The median age in the city was 47.4 years. 22.8% of residents were under the age of 18; 5.3% were between the ages of 18 and 24; 18.1% were from 25 to 44; 36.2% were from 45 to 64; and 17.8% were 65 years of age or older. The gender makeup of

517-442: A result of the knowledge economy , and as a subset of the knowledge industry . Today it is not rare for consulting firms to offer what may be considered turnkey solutions to clients. Knowledge transfer is also a prevalent sales argument for consulting services. It is common practice for consulting firms to be involved in the sale of outsourcing services as well. Similarly, outsourcing firms may offer consulting services as

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564-513: A result of this trial, there were many positive impacts. Such positive impacts include: increase in entrepreneurial spirit, increases in employment and higher wages for employees. Even after 5 years after the trial, positive impacts are still active. These results were achieved by advertising a consulting program to 432 enterprises and recorded data on the positive effects. The impact of consulting firms on local businesses in emerging economies do not always have positive effects. One reason for this

611-454: A variety of safety topics taught by Brecksville Police Department staff and a wide variety of guest speakers including but not limited to firemen, nurses, park rangers, and lifeguards. A miniature town complete with streets, houses, traffic signs and a working traffic light is set up outside the classroom. Children learn traffic signs and rules as they drive peddle cars around the town. They can also park their cars and practice pedestrian safety on

658-458: A way to help integrate their services with the client. Many consulting firms offer several service packages as part of their business portfolio . While consulting services and outsourcing services are compatible, issues arise if the clients are not aware of the differences between the two. From an ethical standpoint, it is important that clients are aware of what type or types of services they are procuring , as consulting services are meant to be

705-923: A wholly owned subsidiary, William M. Mercer, Inc. In 1992, a holding company was created for Marsh McLennan's three global consulting businesses, known as Mercer Consulting Group. William M. Mercer, Inc. continued to provide actuarial and employee benefits consulting within the group alongside two sister companies: Mercer Management Consulting and National Economic Research Associates, Inc , which provided corporate strategy consulting and economic consulting , respectively. In 2000, Mercer Consulting Group acquired Delta Consulting Group for its organizational development and change management expertise. Founded by organizational theorist David A. Nadler in 1980, Delta Consulting Group worked to structure effective executive teams. The firm had an influential client list, including corporations such as 3M , Citicorp , Procter & Gamble , The New York Times , and Xerox . The new entity

752-419: A workforce metrics company offering surveying, modeling and analytics services, and also acquired HRBS , a provider of career and talent consulting and information services to clients across Asia, particularly Hong Kong, Singapore and mainland China. In that same year, Mercer sold its US defined contribution administration business to Transamerica . In 2016, Mercer acquired Pillar Administration, Australia from

799-841: Is a Catholic founded education program that serves students from Kindergarten through 8th grade with mild to moderate autism , anxiety , ADHD , dyslexia , and other learning differences. South Suburban Montessori School, located in Brecksville's Blossom Hill Complex, provides a Montessori education to children between 18 months and 14 years of age. Stautzenberger College has a campus in Brecksville. Associate degrees and Board certifications are offered in: Cuyahoga Community College affiliate Cuyahoga Valley Career Center – School of Nursing offers full and part-time degree programs. Brecksville's major thoroughfares are State Route 21 (Brecksville Road) north and south, and State Route 82 (Royalton Road west of SR 21, Chippewa Road east of SR 21). Interstate 77 and Interstate 80 , which carries

846-476: Is also on the 101 bus route from Akron's METRO Regional Transit Authority , which goes to downtown Akron . A transfer point between the two lines is located in Brecksville at the intersection of Miller Road and Southpoint Boulevard. Cleveland's MetroHealth System has a 63,200-square-foot, emergency room-medical center in Brecksville. Akron Children's Hospital has a branch in Brecksville. A Cleveland Clinic Express - Urgent Care and Outpatient Center has

893-513: Is because firms in developed economies have better infrastructure, organisation and education, thus advice given by consulting firms is used efficiently. Many consulting firms provide services across a range of industries. Notable firms include KPMG , Boston Consulting Group , Deloitte , PwC , and Ernst & Young . There is also a myriad of other smaller and more niche firms including Ecorys , YABX , and Westcliffe Strategic . These firms often offer solutions to smaller businesses rather than

940-485: Is located in Brecksville. In 2018, Brecksville accepted the deed from the Federal Government for the land previously occupied by the U.S. Department of Veterans Affairs Hospital. The 200-acre (81 ha) site is located at the intersection of Interstate 77 and Miller Road. The site is currently being developed as a mixed use development called Valor Acres. When completed, the development will include

987-491: Is that firms in emerging economies suffer from the inferiority of their technologies and innovation capabilities, thus, although they have access to consulting firms, they cannot make the most of the advice given. Advice given by consulting firms to clients may not be used efficiently as clients firms in emerging markets tend to suffer due to a lack of infrastructure, organisation, and education. Another reason firms in emerging economies struggle to effectively use consulting services

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1034-695: Is that innovation is very costly and risky. As noted above , consulting firms in emerging economies do also have positive impacts. Positive impacts include: increases in employment, increase in entrepreneurial spirit and higher wages for employees. One study shows that there is a significant difference between efficiency between consulting firms in America ( developed economy ) and consulting firms in Asia Pacific regions (emerging economy). Efficiency scores of consulting firms in America were significantly higher than consulting firms in Asia Pacific regions. This

1081-489: Is the world's largest investment advisory with over US$ 300 billion outsourced assets under management and US$ 16 trillion under advisement in total. William Manson Mercer founded William M. Mercer, Limited in Vancouver, Canada in 1945. It was acquired by Marsh McLennan and merged into their employee benefits department in 1959. Mercer Consulting Group In 1975, Marsh McLennan converted their benefits operations into

1128-496: Is to separate services into five broad service delivery families, considering the managers they are targeting: A consulting firm's model of business may be compared to staffing , wherein the objective is to lower labour costs for clients for an intended result, or relative to an intended result or output, in order to charge for a profit margin for the consulting firm. Clients are looking to procure or purchase external help and assistance. Consulting firms sustain their revenues from

1175-715: The Brecksville Reservation of the Cleveland Metroparks and the Cuyahoga Valley National Park , one of the most visited National Parks in the country. The Brecksville Reservation consists of over 3,000 acres. Sleepy Hollow Golf Course is located in Brecksville and owned and operated by the Cleveland Metroparks. Along with the Cleveland Metroparks and Cuyahoga Valley National Park, Brecksville has

1222-547: The Cuyahoga River and borders Sagamore Hills Township and Boston Township , southern border Richfield Township (all three townships in Summit County ), western border Broadview Heights and northern border Independence . As of the latest 2023 census updates, the median income in the city was $ 122,546 and the per capita income for the average family of three was $ 186,093. Of the city's population over

1269-731: The Ohio Turnpike , all pass through the city. I-77 has two exits in Brecksville and is the main connection to Cleveland and Akron . The Ohio Turnpike and I-80 are accessible from the I-77/SR 21 interchange with the Turnpike just south of the Brecksville city limits in neighboring Richfield . The city is served by the 77 bus route from the Greater Cleveland Regional Transit Authority , which runs between Brecksville and downtown Cleveland . It

1316-473: The JLT business was integrated into Mercer. Consulting firm Management consultants, in particular, typically work with company executives and provide them with generalists and industry-specific specialists, known as subject-matter experts , usually trained in management or in business schools. The deliverable of a management consultant is usually recommendations for achieving a company objective, leading to

1363-513: The NYSE and provided key documents in the lawsuit. In 2005, Marsh McLennan split Mercer Human Resources Consulting from Mercer Consulting Group. The five consultancies which remained in the group were renamed Mercer Specialty Consulting. In 2007, three of the five speciality consulting units – Mercer Delta Consulting, Mercer Oliver Wyman and Mercer Management Consulting – were merged into management consultancy Oliver Wyman . Oliver Wyman, along with

1410-652: The New South Wales State Government. Pillar was Australia's fourth largest superannuation administration provider, with more than $ 100 billion in funds under administration across 1.1 million member accounts. In 2017, Mercer combined its investment and retirement consulting practices into a new Wealth consulting division. In December 2019, Mercer's investment assets under management reached above $ 300 billion. After Marsh McLennan's 2018 purchase of London-based Jardine Lloyd Thompson (JLT), operating in employee benefits and other financial services,

1457-412: The age of 25, 61% hold a bachelor's degree or higher. According to the most recent American Community Survey , the racial composition of Brecksville was: White : 90.52%, Asian : 5.05%, Two or more races: 3.12%, African American : 1.26%, Native American : 0.04%. As of the census of 2020, there were 13,635 people, 5,539 households, and 3,897 families residing in the city. The population density

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1504-466: The average annual growth rate is around 4%. According to The Economist , the industry’s most important firms are the "Great eight" consulting firms which consist of Bain , BCG , McKinsey , Deloitte , EY , KPMG , PwC and Accenture . The segmentation of advisory services varies widely across organizations and countries. Categorization is unclear, in part because of the upheavals that have occurred in this industry in recent years. One approach

1551-533: The average family size was 3.00. The median age in the city was 49.3 years. 21.1% of residents were under the age of 18; and 22.4% were 65 years of age or older. The gender makeup of the city was 50.34% male and 49.66% female. As of the census of 2010, there were 13,656 people, 5,349 households, and 3,883 families residing in the city. The population density was 697.8 inhabitants per square mile (269.4/km ). There were 5,623 housing units at an average density of 287.3 per square mile (110.9/km ). The racial makeup of

1598-489: The big consulting companies. Brecksville, Ohio Brecksville is a city in southern Cuyahoga County, Ohio , United States. The city's population was 13,635 at the 2020 census . It is a suburb of Cleveland and is included in the Cleveland-Akron-Canton Combined statistical area . Brecksville was founded in 1811, four years after several men—including Colonel John Breck—purchased

1645-413: The city was 49.9% male and 50.1% female. Companies such as Lubrizol Corporation, Duck Creek Energy , Inc., MedData, Inc., True North Energy, LLC, Applied Medical Technology, Inc., The Ahola Corporation, Clinical Technology, Inc., NEC Corporation, Curtiss-Wright Corporation and PNC Financial Services are either headquartered or have sizable operations in the city. The Cleveland Clinic Data Center

1692-419: The city was 93.3% White , 1.7% African American , 0.1% Native American , 3.4% Asian , 0.3% from other races , and 1.1% from two or more races. Hispanic or Latino of any race were 1.4% of the population. There were 5,349 households, of which 30.9% had children under the age of 18 living with them, 62.9% were married couples living together, 6.9% had a female householder with no husband present, 2.8% had

1739-679: The hometown of his protagonist, Mr. West in his 1924 comedy The Extraordinary Adventures of Mr. West in the Land of the Bolsheviks . The Brecksville Theatre, with performances held in the Old Town Hall, was conceived on July 1, 2017, as a product of the merger of two longstanding Brecksville theatre groups: The Brecksville Center for the Arts is a non-profit, multidisciplinary art center. Many neighborhoods in Brecksville are adjacent to

1786-555: The mining and energy business. Also in 2013, Mercer acquired PricewaterhouseCoopers ' pension windup (termination) administration business in Canada, and Global Remuneration Solutions (GRS), a South African compensation and benefits survey data and rewards information provider. In 2014, Mercer acquired Norwell, Massachusetts–based Transition Assist, a private health care exchange specializing in coverage for Medicare-eligible retirees. Also in 2014, Mercer acquired Jeitosa Group International,

1833-553: The new DiGeronimo Co. headquarters, the Sherwin Williams research center, offices, apartments and condominiums, a 120-room hotel, and 150k square feet of retail and entertainment. The 2023 Tom Hanks ' film A Man Called Otto was partially filmed at the Cuyahoga Valley Scenic Railroad 's Brecksville Station on Riverview Road. Brecksville was cited by Soviet filmmaker Lev Kuleshov as

1880-478: The surrounding area. After the land was surveyed, Seth Payne, one of the surveyors, brought his family and settled in the area in June 1811, and he was soon followed by many other families. Although Colonel Breck never lived in Brecksville, his three sons did, and members of his family continued to live in Brecksville until 1934, when his great-grandson Dr. Theodore Breck died. An early historical account of Brecksville

1927-534: The top market position in Germany. In 2008, Mercer's Italian human capital consulting business merged with Tesi, an Italian competitor. The combined business, Mercer Tesi was noted at the time to be the largest HR consultancy in Italy. In 2010, Mercer acquired ORC Worldwide, an expert in international work assignments. Also in 2010, Mercer acquired Brecksville , Ohio–based Innovative Process Administration LLC (IPA),

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1974-603: The town's sidewalks and crosswalks. Brecksville is part of the Brecksville–Broadview Heights City School District along with neighboring Broadview Heights . Brecksville–Broadview Heights Elementary School (Pre-K-5) is located at the Blossom Hill education and recreation complex in Brecksville. Brecksville–Broadview Heights Middle School, for grades 6–8, and Brecksville–Broadview Heights High School (BBHHS), for grades 9–12, are located on

2021-585: The traditional organizational structure where business units within an organization are clearly defined, Mercer Delta was a proponent of strategically aligned business units that were linked to a larger organization with which they could share capabilities when needed, and operate separately from when they were not. In 2002, William M. Mercer Inc. changed its name to Mercer Human Resource Consulting. In 2004, Marsh McLennan folded its troubled Putnam Investments defined contribution business into its Mercer line and acquired Houston, Texas–based Synhrgy HR Technologies,

2068-492: The two remaining speciality units (NERA Economic Consulting and Lippincott) became a separate subsidiary of Marsh McLennan known collectively as Oliver Wyman Group. In September, the Mercer Human Resource Consulting became simply "Mercer". In December, Mercer acquired Höfer Vorsorge-Management, a German actuarial and retirement consulting firm. At the time, the acquisition reportedly gave Mercer

2115-408: Was 697.8 inhabitants per square mile (269.4/km ). The racial makeup of the city was 90.0% White , 4.2% African American , 4.0% Asian , and 1.5% from two or more races, Hispanic of any race were .3% of the population. There were 5,539 households, of which 26.74% had children under the age of 18 living with them, 64.15% were married couples living together. The average household size was 2.43 and

2162-462: Was renamed Mercer Delta Consulting, and maintained its specialty in leadership and organizational change. The group grew through further acquisitions of Canadian Johnston Smith International, French Change Management Consultants, Spanish c.r.m. Concord, and American CDR International. They surveyed directors of the Fortune 1000 annually and monitored developments in business governance. In contrast to

2209-558: Was written by William R. Coates and published by The American Historical Society in 1924. Brecksville was incorporated as a village in 1921, and it gained the status of city in 1960. Brecksville is defined by its wooded bluffs and ravines which are a result of the geological confluence of the Glaciated Allegheny Plateau and the Great Lakes Basin . Brecksville's eastern border is traversed by

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