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Bombardier CR4000

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Accessibility is the design of products, devices, services, vehicles, or environments so as to be usable by people with disabilities . The concept of accessible design and practice of accessible developments ensures both "direct access" (i.e. unassisted) and "indirect access" meaning compatibility with a person's assistive technology (for example, computer screen readers ).

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55-793: The Bombardier CR4000 is a 76% low floor model of the Bombardier Flexity Swift series of tram operated by Tramlink in London . They are based on and very similar in appearance to the K4000 used on the low-platform routes of the Cologne Stadtbahn network. Built between 1998 and 2000, the trams entered service in the spring of 2000. 24 trams were ordered from Bombardier Transportation and built at its factory in Vienna , Austria between 1998 and 2000. The first tram, 2530,

110-589: A "code of practice" for making train and stations accessible: "Accessible Train and Station Design for Disabled People: A Code of Practice". This code of practice was first published in 2002 with the objective of compliance to Section 71B of the Railways Act 1993, and revised after a public consultation period in 2008. Some transport companies have since improved the accessibility of their services, such as incorporating low-floor buses into their stock as standard. In August 2021, South Western Railway announced

165-644: A conceptual meaning with normal pedestrian access from a standard kerb (curb) height. However, the accessibility of a low-floor vehicle can also be utilised from slightly raising portions of kerb at bus stops , or through use of level boarding bus rapid transit stations or tram stops. The combination of access from a kerb was the technological development of the 1990s, as step-free interior layouts for buses had existed in some cases for decades, with entrance steps being introduced as chassis designs and overall height regulations changed. Low-floor buses may also be designed with special height adjustment controls that permit

220-408: A deep clean of the interior, installation of new seat moquette and a new lime green, blue and white external livery. The trams underwent a second refurbishment from 2015–2016. This included a full interior repaint, including the repainting of all handrails, new flooring, new seat moquette, new safety signage and the removal of the stop request buttons. Externally, new LED headlights were fitted. 2553

275-490: A disability requires an adapted car for work use, the employee does not have to pay for a " reasonable adjustment " in the United Kingdom; if the employer is unable to pay the cost, assistance is offered by government programs. A significant development in transportation, and public transport in particular, to achieve accessibility, is the move to "low-floor" vehicles. In a low-floor vehicle, access to part or all of

330-408: A home currently has a disability. However, there are some initiatives to change typical residential practices so that new homes incorporate basic access features such as zero-step entries and door widths adequate for wheelchairs to pass through. Occupational Therapists are a professional group skilled in the assessment and making of recommendations to improve access to homes. They are involved in both

385-407: A large 1999 survey found that "of the 'top 100 multinational companies' in the country [...] the employment rate of persons with disabilities in the private sector was a mere 0.28%, 0.05% in multinational companies and only 0.58% in the top 100 IT companies in the country". India, like much of the world, has large sections of the economy that are without strong regulation or social protections, such as

440-417: A maximum speed of 80 km/h (50 mph). Each tram has an integral traction braking controller with deadman's handle . While stationary, the tram is immobilized until the driver's hand is on the controller: if the driver's hand is removed from the controller while moving, an alarm sounds immediately and the driver's hand must return to the controller to disarm it. If a three-second countdown passes and it

495-440: A range of tasks, and may be suitable for different kinds of disability. The following impairments are some of the disabilities that affect communications and technology access, as well as many other life activities: Each kind of disability requires a different kind of accommodation, and this may require analysis by a medical specialist, an educational specialist or a job analysis when the impairment requires accommodation. One of

550-541: A standard color code that enables colorblind individuals to understand the correct signal. Adaptive technology is the modification, or adaptation, of existing devices, methods, or the creation of new uses for existing devices, to enable a person to complete a task. Examples include the use of remote controls, and the autocomplete (word completion) feature in computer word processing programs, which both help individuals with mobility impairments to complete tasks. Adaptations to wheelchair tires are another example; widening

605-594: A state, provincial or local level. In Ontario, Canada , the Ontarians with Disabilities Act of 2001 is meant to "improve the identification, removal and prevention of barriers faced by persons with disabilities". The European Union (EU), which has signed the United Nations' Convention on the Rights of Persons with Disabilities, also has adopted a European Disability Strategy for 2010–20. The Strategy includes

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660-409: A stationary bus to temporarily lower itself to ground level, permitting wheelchair access. This is referred to as a kneeling bus . At rapid transit systems, vehicles generally have floors in the same height as the platforms but the stations are often underground or elevated, so accessibility there is not a question of providing low-floor vehicles, but providing a step-free access from street level to

715-515: A step and situated over the car's two power bogies. The low-floor section is 40 cm (16 in) above rail-level, sloping down to 35 cm (14 in) in the doorways, a height that matches the platforms at tram stops, and each car has two wheelchair positions. The trams are 30.1 m (98 ft 9 in) long and 2.65 m (8 ft 8 in) wide, with 70 seats and a total capacity of just over 200 passengers. They operate from an overhead power supply at 750 V DC , and have

770-517: A toilet at entrance level and sufficiently wide doorways, to deem them accessible. This was an improvement from 5% in 2005. More than 400,000 wheelchair users in England were living in homes which are neither adapted nor accessible. Under the Convention on the Rights of Persons with Disabilities , states parties are bound to assure accessible elections , voting , and voting procedures. In 2018,

825-522: A wide range of issues, from skills training, to occupational therapy , finding employment, and retaining employment. Employment rates for workers with disabilities are lower than for the general workforce. Workers in Western countries fare relatively well, having access to more services and training as well as legal protections against employment discrimination. Despite this, in the United States

880-420: Is important to have effective mechanisms to ensure that urban spaces are designed to be inclusive of pedestrians with disabilities. These can include early consultation with disabled persons or their representative organisations, and appropriate regulation of city planning. Most existing and new housing, even in the wealthiest nations, lack basic accessibility features unless the designated, immediate occupant of

935-409: Is not disarmed, the track brakes are applied. The trams have undergone a series of upgrades since their introduction. In 2006, the bus-like destination blinds were replaced with LED destination blinds, and the on-board announcements were also updated, featuring the voice of BBC News presenter and tram-enthusiast Nicholas Owen . All 24 trams were refurbished between 2008 and 2009, which involved

990-431: Is not to be confused with usability , which is the extent to which a product (such as a device, service, or environment) can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use. Accessibility is also strongly related to universal design , the process of creating products that are usable by the widest possible range of people, operating within

1045-434: Is the desire for many senior citizens to 'age in place', living as independently as possible for as long as possible. Accessibility modifications that allow ageing in place are becoming more common. Housing may even be designed to incorporate accessibility modifications that can be made throughout the life cycle of the residents. The English Housing Survey for 2018/19 found only 9% of homes in England have key features, such as

1100-423: The informal economy . Other factors have been cited as contributing to the high unemployment rate, such as public service regulations. Although employment for workers with disabilities is higher in the public sector due to hiring programs targeting persons with disabilities, regulations currently restrict types of work available to persons with disabilities: "Disability-specific employment reservations are limited to

1155-494: The "Unofficial Croydon Tramlink website" who died at the age of 26 in a car accident in Hitchin . The ceremony was attended by his parents, fellow enthusiasts and officials from Tramlink. On 9 November 2016, unit 2551 derailed and overturned on a sharp bend approaching Sandilands Junction, before Sandilands tram stop . There were seven fatalities, with 58 other people injured, sixteen of them sustaining serious injuries. Although

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1210-479: The 2012 unemployment rate for workers with disabilities was 12.9%, while it was 7.3% for workers without disabilities. More than half of workers with disabilities (52%) earned less than $ 25,000 in the previous year, compared with just 38% of workers with no disabilities. This translates into an earnings gap where individuals with disabilities earn about 25 percent less of what workers without disabilities earn. Among occupations with 100,000 or more people, dishwashers had

1265-648: The United Nations Committee on the Rights of Persons with Disabilities issued an opinion that all polling stations should be fully accessible. At the European Court of Human Rights , there are currently two ongoing cases about the accessibility of polling places and voting procedures. They were brought against Slovenia by two voters and the Slovenian Disability Rights Association . As of January 2020,

1320-401: The United States, Japan, UK, and elsewhere, have decided that when it is needed to assure secret ballot, authorities should provide voters with assistive technology. The European Court of Human Rights, on the contrary, in case Toplak v. Slovenia ruled that due to high costs, the abandonment of the assistive equipment in elections did not violate human rights. Accessibility of employment covers

1375-444: The ability to access information and services by minimizing the barriers of distance and cost as well as the accessibility and usability of the interface. In many countries this has led to initiatives, laws and/or regulations that aim toward providing universal access to the internet and to phone systems at reasonable cost to citizens. A major advantage of advanced technology is its flexibility. Some technologies can be used at home, in

1430-564: The accessibility plans, these are often the distance or time to access services by different modes of transport including walking, cycling and public transport. Accessibility Planning was introduced as a result of the report "Making the Connections: Final Report on Transport and Social Exclusion". This report was the result of research carried out by the Social Exclusion Unit. The United Kingdom also has

1485-536: The accident vehicle 2551 was significantly damaged and was permanently withdrawn from the fleet. Low floor Accessibility can be viewed as the "ability to access" and benefit from some system or entity. The concept focuses on enabling access for people with disabilities, or enabling access through the use of assistive technology ; however, research and development in accessibility brings benefits to everyone. Therefore, an accessible society should eliminate digital divide or knowledge divide . Accessibility

1540-540: The adaptation of existing housing to improve accessibility, and in the design of future housing. The broad concept of Universal design is relevant to housing, as it is to all aspects of the built environment. Furthermore, a Visitability movement begun by grass roots disability advocates in the 1980s focuses specifically on changing construction practices in new housing. This movement, a network of interested people working in their locales, works on educating, passing laws, and spurring voluntary home access initiatives with

1595-648: The biggest challenges for employers is in developing policies and practises to manage employees who develop disabilities during the course of employment. Even where these exist, they tend to focus on workplace injuries, overlooking job retention challenges faced by employees who acquire a non-occupation injury or illness. Protecting employability is a factor that can help close the unemployment gap for persons with disabilities. Providing mobility to people with disabilities includes changes for public facilities like gently sloping paths of travel for people using wheelchairs and difficulty walking up stairs, or audio announcements for

1650-414: The blind (either live or automated ); dedicated services like paratransit ; and adaptations to personal vehicles. Automobile accessibility also refers to ease of use by disabled people. Automobiles, whether a car or a van, can be adapted for a range of physical disabilities. Foot pedals can be raised, or replaced with hand-controlled devices. Wheelchair hoists, lifts or ramps may be customized according to

1705-482: The case, called Toplak and Mrak v. Slovenia , was ongoing. The aim of the court procedure is to make accessible all polling places in Europe. Advances in information technology and telecommunications have represented a leap forward for accessibility. Access to the technology is restricted to those who can afford it, but it has become more widespread in Western countries in recent years. For those who use it, it provides

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1760-506: The first areas where information technology improved the quality of life for disabled individuals is the voice operated wheelchair. Quadriplegics have the most profound disability, and the voice operated wheelchair technology was first developed in 1977 to provide increased mobility. The original version replaced the joystick system with a module that recognized 8 commands. Many other technology accommodation improvements have evolved from this initial development. Missing arms or fingers may make

1815-469: The following goals, among others: A European Accessibility Act was proposed in late 2012. This Act would establish standards within member countries for accessible products, services, and public buildings. The harmonization of accessibility standards within the EU "would facilitate the social integration of persons with disabilities and the elderly and their mobility across member states, thereby also fostering

1870-553: The free movement principle". Enforcement of the European Accessibility Act (EAA) begins in June 2025 Assistive technology is the creation of a new device that assists a person in completing a task that would otherwise be impossible. Some examples include new computer software programs like screen readers , and inventions such as assistive listening devices , including hearing aids , and traffic lights with

1925-492: The highest disability rate (14.3%), followed by refuse and recyclable material collectors (12.7%), personal care aides (11.9%), and janitors and building cleaners (11.8%). The rates for refuse and recyclable material collectors, personal care aides, and janitors and building cleaners were not statistically different from one another. Surveys of non-Western countries are limited, but the available statistics also indicate fewer jobs being filled by workers with disabilities. In India,

1980-419: The intention that basic access become a routine part of new home construction. Accessibility in the design of housing and household devices has become more prominent in recent decades due to a rapidly ageing population in developed countries. Ageing seniors may wish to continue living independently, but the ageing process naturally increases the disabilities that a senior citizen will experience. A growing trend

2035-823: The local authorities are responsible for organizing changes to make new connections. These requirements are defined in the UK Community Planning Acts legislation and more detailed guidance has been issued by the Department for Transport for each local authority . This includes the requirement to produce an Accessibility Plan under Community Planning legislation and to incorporate this within their Local Transport Plan . An Accessibility Plan sets out how each local authority plans to improve access to employment, learning, health care, food shops and other services of local importance, particularly for disadvantaged groups and areas. Accessibility targets are defined in

2090-463: The needs of the driver. Ergonomic adaptations, such as a lumbar support cushion, may also be needed. Generally, the more limiting the disability, the more expensive the adaptation needed for the vehicle. Financial assistance is available through some organizations, such as Motability in the United Kingdom, which requires a contribution by the prospective vehicle owner. Motability makes vehicles available for purchase or lease. When an employee with

2145-408: The passenger cabin is unobstructed from one or more entrances by the presence of steps, enabling easier access for the infirm or people with push chairs . A further aspect may be that the entrance and corridors are wide enough to accommodate a wheelchair. Low-floor vehicles have been developed for buses , trolleybuses , trams and trains . A low floor in the vehicular sense is normally combined in

2200-465: The platforms (generally by elevators , which may be restricted to disabled passengers only, so that the step-free access is not obstructed by non-disabled people taking advantage). In the United Kingdom , local transport authorities are responsible for checking that all people who live within their area can access essential opportunities and services, and where gaps in provision are identified

2255-585: The public has led to some technological innovations. Public announcement systems using audio induction loop technology can broadcast announcements directly into the hearing aid of anyone with a hearing impairment, making them useful in such public places as auditoriums and train stations. The UN Convention on the Rights of Persons with Disabilities (2006) requires ‘appropriate measures’ to ensure people with disabilities are able to ‘access, on an equal basis with others','the physical environment’, ‘transportation’ and ‘other facilities and services open or provided to

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2310-1186: The public sector and a large number of the reserved positions continue to be vacant despite nearly two decades of enactment of the PWD Act". Expenses related to adaptive or assistive technology required to participate in the workforce may be tax deductible expenses for individuals with a medical practitioner's prescription in some jurisdictions. Disability management (DM) is a specialized area of human resources that supports efforts of employers to better integrate and retain workers with disabilities. Some workplaces have policies in place to provide "reasonable accommodation" for employees with disabilities, but many do not. In some jurisdictions, employers may have legal requirements to end discrimination against persons with disabilities . It has been noted by researchers that where accommodations are in place for employees with disabilities, these frequently apply to individuals with "pre-determined or apparent disabilities as determined by national social protection or Equality Authorities", which include persons with pre-existing conditions who receive an official disability designation. One of

2365-409: The public’’. This requirement also applies to ‘roads’ and ‘transportation’ as well as ‘buildings, and other indoor and outdoor facilities’. At the same time, promotion of active travel , or 'shared space' initiatives to pedestrianise city centres can introduce unintended barriers, especially for pedestrians who are visually impaired and who can find these environments confusing or even dangerous. It

2420-501: The same tools, services, organizations and facilities as non-disabled people (e.g., museums ). Article 9 of the United Nations Convention on the Rights of Persons with Disabilities commits signatories to provide for full accessibility in their countries. While it is often used to describe facilities or amenities to assist people with impaired mobility, through the provision of facilities like wheelchair ramps ,

2475-539: The speed limit approaching the junction was 20 km/h (12 mph), the tram had been travelling at an estimated speed of 73 kilometres per hour (45 mph). The Rail Accident Investigation Branch (RAIB) are investigating the type of glass installed in the CR4000 vehicles. During the derailment, the right hand side of the tram was heavily damaged, breaking or dislodging several bodyside and door windows, and causing multiple people to be ejected or partially ejected from

2530-508: The streamlining of their accessibility services, allowing passengers requiring assistance to inform the company with as little as 10 minutes' notice at all 189 stations on its network, replacing an older scheme wherein assisted journeys had to be booked six hours to a day in advance. The system will utilise clear signage at stations and QR codes , allowing customers to send details of the assistance they require and their planned journey to staff remotely. Making public services fully accessible to

2585-777: The term can include other types of disability. Accessible facilities therefore extend to areas such as Braille signage, elevators , audio signals at pedestrian crossings , walkway contours, website accessibility and accessible publishing . In the United States, government mandates including Section 508, WCAG, DDA are all enforcing practices to standardize accessibility testing engineering in product development. Accessibility modifications may be required to enable persons with disabilities to gain access to education, employment, transportation, housing, recreation, or even simply to exercise their right to vote. Various countries have legislation requiring physical accessibility which are (in order of enactment): Legislation may also be enacted on

2640-516: The tires enables wheelchair users to move over soft surfaces, such as deep snow on ski hills, and sandy beaches. Assistive technology and adaptive technology have a key role in developing the means for people with disabilities to live more independently, and to more fully participate in mainstream society. In order to have access to assistive or adaptive technology, however, educating the public and even legislating requirements to incorporate this technology have been necessary. The UN CRPD, and courts in

2695-475: The tram. Of the seven fatalities, six were ejected through the windows. The Office of Rail Regulation (ORR) declined to comment on whether the derailed tram was fitted with laminated safety glass, claiming that it was unable to do so because of the RAIB's investigation. Bombardier did not respond to requests for information on the type of glass that could have been the cause of fatalities in this derailment. Following

2750-439: The use of a keyboard and mouse difficult or impossible. Technological improvements such as speech recognition devices and software can improve access. A communication disorder interferes with the ability to produce clearly understandable speech. There can be many different causes, such as nerve degeneration, muscle degeneration, stroke, and vocal cord injury. The modern method to deal with speaking disabilities has been to provide

2805-489: The widest possible range of situations. Universal design typically provides a single general solution that can accommodate people with disabilities as well as the rest of the population. By contrast, accessible design is focused on ensuring that there are no barriers to accessibility for all people, including those with disabilities. The disability rights movement advocates equal access to social, political, and economic life which includes not only physical access but access to

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2860-522: The workplace, and in school, expanding the ability of the user to participate in various spheres of daily life. Augmentative and alternative communication technology is one such area of IT progress. It includes inventions such as speech-generating devices , teletypewriter devices, adaptive pointing devices to replace computer mouse devices, and many others. Mobile telecommunications devices and computer applications are also equipped with accessibility features. They can be adapted to create accessibility to

2915-471: Was delivered to Therapia Lane depot on 13 September 1998, with testing beginning soon afterwards. Although service was due to begin in November 1999, delays in the construction of the line meant that the first tram entered passenger service on 10 May 2000. The trams are numbered 2530 through to 2553, following on from the highest numbered tram in the original London Transport numbering system, 2529, which

2970-481: Was scrapped in 1952. All entered service in a red and white livery except for 2550, which was painted in FirstGroup livery. The trams are six-axle single-articulated double-ended cars, with four doors on each side. The low floor section stretches between both the outer doors through the articulation (which rests on an unpowered bogie ). Between the outer door and each car end is a higher-floor section, accessed up

3025-453: Was the first unit to be completed, having been out of service since 2014 following a serious road traffic accident. Following repairs and refurbishment, it re-entered service in May 2015. 2535 was officially named Stephen Parascandolo 1980 - 2007 in a special ceremony at Beckenham Junction on 20 October 2007, in honour of Stephen Parascandolo, a well known local tram enthusiast and webmaster of

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