107-532: Consumers International is the membership organization for consumer groups around the world. Founded on 1 April 1960, it has over 250 member organizations in 120 countries. Its head office is situated in London , England, and has numerous regional offices in Latin America , Asia Pacific , Middle East and Africa . Consumers International is a not-for-profit company limited by guarantee . The organization
214-472: A Bronze Age bridge were found on the south River Thames foreshore, upstream from Vauxhall Bridge . Two of the timbers were radiocarbon dated to 1750–1285 BC. In 2010, foundations of a large timber structure, dated to 4800–4500 BC, were found on the Thames' south foreshore downstream from Vauxhall Bridge. Both structures are on the south bank of the Thames, where the now-underground River Effra flows into
321-453: A Chapter 93A violation would be when: The laws under MGL 93A prohibit activities that relate to overpricing to a consumer and the use of " Bait and Switch " techniques. A court will award the plaintiff the damages if they can prove the (1) defendant knowingly and intentionally violated the MGL 93A agreement or (2) the defendant would not "grant relief in bad faith" knowing that the actions violated
428-551: A large proportion of contracts cannot be understood by most consumers who sign them. Considering the state of Massachusetts, the Massachusetts Consumer Protection Law, MGL 93A, clearly highlights the rights and violations of consumer protection law in the state. The chapter explains what actions are considered illegal under the law for which a party can seek monetary damages from the other party at fault. Some examples of practices that constitute
535-542: A larger area, similar in size to Greater London, although some outer districts are excluded and some just outside included. The Greater London boundary has been aligned to the M25 motorway in places. Further urban expansion is now prevented by the Metropolitan Green Belt , although the built-up area extends beyond the boundary in places, producing a separately defined Greater London Urban Area . Beyond this
642-403: A population density of 802 per acre (325 per hectare). In addition to the growing number of stores selling goods, such as Harding, Howell & Co. —one of the first department stores —located on Pall Mall , the streets had scores of street sellers . London's overcrowded conditions led to cholera epidemics, claiming 14,000 lives in 1848, and 6,000 in 1866. Rising traffic congestion led to
749-573: A population of 7,172,036 in 2001 and a population density of 11,760 inhabitants per square mile (4,542/km ). The extended area known as the London Metropolitan Region or the London Metropolitan Agglomeration, comprises a total area of 3,236 square miles (8,382 km ) has a population of 13,709,000 and a population density of 3,900 inhabitants per square mile (1,510/km ). Modern London stands on
856-580: A post- Brexit exodus of stock listings from the London Stock Exchange , London remains a European economic powerhouse, and one of the world's major financial centres . It hosts Europe's largest concentration of higher education institutions , some of which are the highest-ranked academic institutions in the world: Imperial College London in natural and applied sciences , the London School of Economics in social sciences , and
963-710: A private attorney to bring an action seeking their actual damages, punitive damages, and attorney's fees. Also, the majority of states have a Department of Consumer Affairs devoted to regulating certain industries and protecting consumers who use goods and services from those industries. For example, in California, the California Department of Consumer Affairs regulates about 2.3 million professionals in over 230 different professions, through its forty regulatory entities. In addition, California encourages its consumers to act as private attorneys general through
1070-592: A private remedy with attorneys fees for prevailing parties where the losing party "willfully engaged in the trade practice knowing it to be deceptive". Uniform Act §3(b). Missouri has a similar statute called the Merchandising Practices Act. This statute allows local prosecutors or the Attorney General to press charges against people who knowingly use deceptive business practices in a consumer transaction and authorizes consumers to hire
1177-709: A result of consuming bottle-fed formula milk. After intense campaigning by IBFAN, including organizing consumer boycotts against the likes of Nestlé, whose subtle yet effective campaigns were undermining breastfeeding, the World Health Assembly of the World Health Organization, adopted the International Code of Marketing on Breast Milk Substitutes the first such code designed to control widespread marketing abuses by baby food companies. In 1981, Consumers International co-founded
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#17327909639541284-551: A temperate oceanic climate ( Köppen : Cfb ). Rainfall records have been kept in the city since at least 1697, when records began at Kew . At Kew, the most rainfall in one month is 7.4 inches (189 mm) in November 1755 and the least is 0 inches (0 mm) in both December 1788 and July 1800. Mile End also had 0 inches (0 mm) in April 1893. The wettest year on record is 1903, with a total fall of 38.1 inches (969 mm) and
1391-858: A variety of laws at both the federal and state levels regulate consumer affairs. Among them are the Federal Food, Drug, and Cosmetic Act , Fair Debt Collection Practices Act , the Fair Credit Reporting Act , Truth in Lending Act , Fair Credit Billing Act , and the Gramm–Leach–Bliley Act . Federal consumer protection laws are mainly enforced by the Federal Trade Commission , the Consumer Financial Protection Bureau ,
1498-699: Is 1,049.8 millibars (31.00 inHg) on 20 January 2020. Summers are generally warm, sometimes hot. London's average July high is 23.5 °C (74.3 °F). On average each year, London experiences 31 days above 25 °C (77.0 °F) and 4.2 days above 30.0 °C (86.0 °F). During the 2003 European heat wave , prolonged heat led to hundreds of heat-related deaths. A previous spell of 15 consecutive days above 32.2 °C (90.0 °F) in England in 1976 also caused many heat related deaths. A previous temperature of 37.8 °C (100.0 °F) in August 1911 at
1605-408: Is a way of preventing frauds and scams from service and sales contracts, eligible fraud, bill collector regulation, pricing, utility turnoffs, consolidation, personal loans that may lead to bankruptcy . There have been some arguments that consumer law is also a better way to engage in large-scale redistribution than tax law because it does not necessitate legislation and can be more efficient, given
1712-562: Is agreed that the name came into these languages from Common Brythonic ; recent work tends to reconstruct the lost Celtic form of the name as * Londonjon or something similar. This was then adapted into Latin as Londinium and borrowed into Old English. Until 1889, the name "London" applied officially only to the City of London , but since then it has also referred to the County of London and to Greater London . In 1993, remains of
1819-421: Is an annual occasion for celebration and solidarity within the international consumer movement. Participants observe the day by promoting the basic rights of all consumers , demanding that those rights are respected and protected, and protesting about the market abuses and social injustices which undermine them. World Consumer Rights Day is celebrated on 15 March every year. Consumers International works with
1926-404: Is defined as someone who acquires goods or services for direct use or ownership rather than for resale or use in production and manufacturing. Consumer interests can also serve consumers, consistent with economic efficiency, but this topic is treated in competition law. Consumer protection can also be asserted via non-government organizations and individuals as consumer activism. Efforts made for
2033-545: Is formed of two tiers: a citywide, strategic tier and a local tier. Citywide administration is coordinated by the Greater London Authority (GLA), while local administration is carried out by 33 smaller authorities. The GLA consists of two elected components: the mayor of London , who has executive powers , and the London Assembly , which scrutinises the mayor's decisions and can accept or reject
2140-760: Is headquartered in Thames House on the north bank of the River Thames and the foreign intelligence service ( MI6 ) is headquartered in the SIS Building on the south bank. Crime rates vary widely across different areas of London. Crime figures are made available nationally at Local Authority and Ward level. In 2015, there were 118 homicides, a 25.5% increase over 2014. Recorded crime has been rising in London, notably violent crime and murder by stabbing and other means have risen. There were 50 murders from
2247-592: Is held by an independent . The ministerial post of minister for London was created in 1994, however as of 2024, the post has been vacant. Policing in Greater London, with the exception of the City of London , is provided by the Metropolitan Police ("The Met"), overseen by the mayor through the Mayor's Office for Policing and Crime (MOPAC). The Met is also referred to as Scotland Yard after
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#17327909639542354-564: Is known as London . It is the capital of the United Kingdom and of England by convention rather than statute. The capital of England was moved to London from Winchester as the Palace of Westminster developed in the 12th and 13th centuries to become the permanent location of the royal court , and thus the political capital of the nation. Greater London encompasses a total area of 611 square miles (1,583 km ) an area which had
2461-461: Is responsible for consumer rights and protection ( Verbraucherschutzminister ). In the current cabinet of Olaf Scholz , this is Steffi Lemke . When issuing public warnings about products and services, the issuing authority has to take into account that this affects the supplier's constitutionally protected economic liberty, see Bundesverwaltungsgericht (Federal Administrative Court) Case 3 C 34.84, 71 BVerwGE 183. In India , consumer protection
2568-619: Is specified in The Consumer Protection Act, 2019 . Under this law, Separate Consumer Dispute Redress Forums have been set up throughout India in every district in which a consumer can file their complaint on a simple paper with nominal court fees and their complaint will be decided by the Presiding Officer of the District Level. The complaint can be filed by both the consumer of a goods as well as of
2675-523: Is the vast London commuter belt . Greater London is split for some purposes into Inner London and Outer London , and by the River Thames into North and South , with an informal central London area. The coordinates of the nominal centre of London, traditionally the original Eleanor Cross at Charing Cross near the junction of Trafalgar Square and Whitehall , are about 51°30′26″N 00°07′39″W / 51.50722°N 0.12750°W / 51.50722; -0.12750 . Within London, both
2782-451: Is to protect and enhance consumers' interest through information, education, and enforcement of the rights of consumers was established by an Act of Parliament o promote and protect the interest of consumers over all products and services. In a nutshell, it is empowered to eliminate hazardous & substandard goods from the market. Provide speedy redress to consumer complaints and petition arisen from fraud, unfair practice, and exploitation of
2889-517: The 2012 Summer Olympics . London is an ancient name, attested in the first century AD, usually in the Latinised form Londinium . Modern scientific analyses of the name must account for the origins of the different forms found in early sources: Latin (usually Londinium ), Old English (usually Lunden ), and Welsh (usually Llundein ), with reference to the known developments over time of sounds in those different languages. It
2996-586: The Australian Consumers' Association joined the three conference sponsors as the five founding organizations who became the international organization's initial council. In 1979, IOCU (which then became Consumers International) and other citizens' groups formed the International Baby Food Action Network (IBFAN) to eradicate the death and disease affecting millions of babies in economically developing countries as
3103-724: The Australian Financial Complaints Authority . In Brazil, consumer protection is regulated by the Consumer's Defense Code ( Código de Defesa do Consumidor ), as mandated by the 1988 Constitution of Brazil . Brazilian law mandates "The offer and presentation of products or services must ensure correct, clear, accurate and conspicuous information in the Portuguese language about their characteristics, qualities, quantity, composition, price, guarantee, validity and origin, among other data, as well as
3210-540: The Black Death in the mid-14th century, London lost nearly a third of its population. London was the focus of the Peasants' Revolt in 1381. London was a centre of England's Jewish population before their expulsion by Edward I in 1290. Violence against Jews occurred in 1190, when it was rumoured that the new king had ordered their massacre after they had presented themselves at his coronation. In 1264 during
3317-589: The Canary Wharf development. This was born out of London's increasing role as an international financial centre in the 1980s. Located about 2 miles (3 km) east of central London, the Thames Barrier was completed in the 1980s to protect London against tidal surges from the North Sea . The Greater London Council was abolished in 1986, leaving London with no central administration until 2000 and
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3424-770: The Consumer Protection Act 1987 and the Consumer Rights Act 2015 . The United Kingdom has left the European Union , but during the transition period (until end of 2020) the UK was still bound by directives of the European Union. Specifics of the division of roles between the EU and the UK are detailed here. Domestic (UK) laws originated within the ambit of contract and tort but, with
3531-672: The Corn Laws in 1846 was specifically aimed at weakening Dutch economic power. London then overtook Amsterdam as the leading international financial centre. With the onset of the Industrial Revolution in Britain, an unprecedented growth in urbanisation took place, and the number of High Streets (the primary street for retail in Britain) rapidly grew. London was the world's largest city from about 1831 to 1925 , with
3638-519: The European Union are concerned with consumer protection, including the Regulation on general product safety (GPSR) and the Directive (EU) 2024/2853 on liability for defective products. Germany , as a member state of the European Union , is bound by the consumer protection directives of the European Union; residents may be directly bound by EU regulations. A minister of the federal cabinet
3745-669: The Food and Drug Administration , and the U.S. Department of Justice . At the state level, many states have adopted the Uniform Deceptive Trade Practices Act including, but not limited to, Delaware, Illinois, Maine, and Nebraska. The deceptive trade practices prohibited by the Uniform Act can be roughly subdivided into conduct involving either a) unfair or fraudulent business practices and b) untrue or misleading advertising. The Uniform Act contains
3852-568: The Georgian era , new districts such as Mayfair were formed in the west; new bridges over the Thames encouraged development in South London . In the east, the Port of London expanded downstream. London's development as an international financial centre matured for much of the 18th century. In 1762, George III acquired Buckingham House , which was enlarged over the next 75 years. During
3959-651: The Health Action International (HAI), an informal network of some 120 consumer and public interest groups, HAI engaged in worldwide campaigns for the safe, rational and economic use of pharmaceuticals. At the 41st World Health Assembly in 1987, HAI organised a large lobby of delegates to urge stronger controls on advertising by the drugs industry. Consumers International has over 250 member organizations in 120 countries. These members are independent consumer organizations. About two-thirds of member organizations are in economically developing countries ,
4066-653: The International organization for Standardization to create Standards that provide solutions to global challenges. It holds General Consultative Status to the United Nations Economic and Social Council. This is the highest status granted by the United Nations to non-governmental organizations, allowing them to participate in the work of the United Nations. London London is the capital and largest city of both England and
4173-634: The King's Road , Chelsea and Carnaby Street . The role of trendsetter revived in the punk era. In 1965 London's political boundaries were expanded in response to the growth of the urban area and a new Greater London Council was created. During The Troubles in Northern Ireland, London was hit from 1973 by bomb attacks by the Provisional Irish Republican Army . These attacks lasted for two decades, starting with
4280-687: The London Ambulance Service (LAS) NHS Trust , the largest free-at-the-point-of-use emergency ambulance service in the world. The London Air Ambulance charity operates in conjunction with the LAS where required. Her Majesty's Coastguard and the Royal National Lifeboat Institution operate on the River Thames , which is under the jurisdiction of the Port of London Authority from Teddington Lock to
4387-782: The Mediterranean was normally through Antwerp and over the Alps ; any ships passing through the Strait of Gibraltar to or from England were likely to be Italian or Ragusan . The reopening of the Netherlands to English shipping in January 1565 spurred a burst of commercial activity. The Royal Exchange was founded. Mercantilism grew and monopoly traders such as the East India Company were founded as trade expanded to
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4494-613: The New Model Army entered London in 1647, and they were levelled by Parliament the same year. London was plagued by disease in the early 17th century, culminating in the Great Plague of 1665–1666, which killed up to 100,000 people, or a fifth of the population. The Great Fire of London broke out in 1666 in Pudding Lane in the city and quickly swept through the wooden buildings. Rebuilding took over ten years and
4601-564: The New World . London became the main North Sea port, with migrants arriving from England and abroad. The population rose from about 50,000 in 1530 to about 225,000 in 1605. In the 16th century, William Shakespeare and his contemporaries lived in London during English Renaissance theatre . Shakespeare's Globe Theatre was constructed in 1599 in Southwark . Stage performances came to a halt in London when Puritan authorities shut down
4708-612: The Old Bailey bombing . Racial inequality was highlighted by the 1981 Brixton riot . Greater London's population declined in the decades after the Second World War, from an estimated peak of 8.6 million in 1939 to around 6.8 million in the 1980s. The principal ports for London moved downstream to Felixstowe and Tilbury , with the London Docklands area becoming a focus for regeneration, including
4815-662: The Second Barons' War , Simon de Montfort 's rebels killed 500 Jews while attempting to seize records of debts. During the Tudor period , the Reformation produced a gradual shift to Protestantism . Much of London property passed from church to private ownership, which accelerated trade and business in the city. In 1475, the Hanseatic League set up a main trading base ( kontor ) of England in London, called
4922-412: The Stalhof or Steelyard . It remained until 1853, when the Hanseatic cities of Lübeck , Bremen and Hamburg sold the property to South Eastern Railway . Woollen cloth was shipped undyed and undressed from 14th/15th century London to the nearby shores of the Low Countries . Yet English maritime enterprise hardly reached beyond the seas of north-west Europe . The commercial route to Italy and
5029-495: The Thames , its primary geographical feature, a navigable river which crosses the city from the south-west to the east. The Thames Valley is a flood plain surrounded by gently rolling hills including Parliament Hill , Addington Hills , and Primrose Hill . Historically London grew up at the lowest bridging point on the Thames. The Thames was once a much broader, shallower river with extensive marshlands ; at high tide, its shores reached five times their present width. Since
5136-428: The Tower of London ; the site featuring the Palace of Westminster , Church of St. Margaret , and Westminster Abbey ; and the historic settlement in Greenwich where the Royal Observatory defines the prime meridian (0° longitude ) and Greenwich Mean Time . Other landmarks include Buckingham Palace , the London Eye , Piccadilly Circus , St Paul's Cathedral , Tower Bridge , and Trafalgar Square . The city has
5243-415: The United Kingdom , with a population of 8,866,180 in 2022. The wider metropolitan area is the largest in Western Europe , with a population of 14.9 million. London stands on the River Thames in southeast England, at the head of a 50-mile (80 km) estuary down to the North Sea , and has been a major settlement for nearly 2,000 years. Its ancient core and financial centre , the City of London ,
5350-414: The Victorian era the Thames has been extensively embanked , and many of its London tributaries now flow underground . The Thames is a tidal river, and London is vulnerable to flooding. The threat has increased over time because of a slow but continuous rise in high water level caused by climate change and by the slow 'tilting' of the British Isles as a result of post-glacial rebound . London has
5457-401: The 11th century, London was clearly the largest town in England. Westminster Abbey , rebuilt in Romanesque style by King Edward the Confessor , was one of the grandest churches in Europe. Winchester had been the capital of Anglo-Saxon England , but from this time London became the main forum for foreign traders and the base for defence in time of war. In the view of Frank Stenton : "It had
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#17327909639545564-434: The 18th century, London was said to be dogged by crime, and the Bow Street Runners were established in 1750 as a professional police force. Epidemics during the 1720s and 30s saw most children born in the city die before reaching their fifth birthday. Coffee-houses became a popular place to debate ideas, as growing literacy and development of the printing press made news widely available, with Fleet Street becoming
5671-420: The City of London and the City of Westminster have city status . The City of London and the remainder of Greater London are both counties for the purposes of lieutenancies . The area of Greater London includes areas that are part of the historic counties of Middlesex , Kent , Surrey , Essex and Hertfordshire . More recently, Greater London has been defined as a region of England and in this context
5778-538: The City of London, historically split between the counties of Middlesex , Essex , Surrey , Kent , and Hertfordshire , which since 1965 has largely comprised the administrative area of Greater London , governed by 33 local authorities and the Greater London Authority . As one of the world's major global cities , London exerts a strong influence on world art , entertainment, fashion , commerce, finance, education , healthcare , media , science, technology, tourism , transport , and communications. Despite
5885-444: The Competition and Consumer Protection Tribunal for the promotion of competition in the Nigerian market at all levels by eliminating monopolies, prohibiting abuse of dominant market position and penalizing other restrictive trade and business practices." The Act further repealed the hitherto Nigerian Consumer Protection Council Act and transferred its core mandate to the new Commission. Modern Taiwanese law has been heavily influenced by
5992-498: The European civil law systems, particularly German and Swiss law. The Civil Code in Taiwan contains five books: General Principles, Obligations, Rights over Things, Family, and Succession. The second book of the Code, the Book of Obligations, provided the basis from which consumers could bring product liability actions prior to the enactment of the CPL. The Consumer Protection Law (CPL) in Taiwan , as promulgated on 11 January 1994, and effective on 13 January 1993, specifically protects
6099-441: The Greenwich station was later disregarded as non-standard. Droughts can also, occasionally, be a problem, especially in summer, most recently in summer 2018, and with much drier than average conditions prevailing from May to December. However, the most consecutive days without rain was 73 days in the spring of 1893. Consumer protection Consumer protection is the practice of safeguarding buyers of goods and services, and
6206-435: The London area. This called for the Corporation of the city to extend its jurisdiction and administration over expanding areas around the city. Fearing an attempt by the Crown to diminish the Liberties of London , coupled with a lack of interest in administering these additional areas or concern by city guilds of having to share power, caused the Corporation's "The Great Refusal", a decision which largely continues to account for
6313-409: The Thames. Despite the evidence of scattered Brythonic settlements in the area, the first major settlement was founded by the Romans around 47 AD, about four years after their invasion of 43 AD. This only lasted until about 61 AD, when the Iceni tribe led by Queen Boudica stormed it and burnt it to the ground. The next planned incarnation of Londinium prospered, superseding Colchester as
6420-415: The United Kingdom's population and over 16% of England's population. The Greater London Built-up Area is the fourth-most populous in Europe, with about 9.8 million inhabitants as of 2011. The London metropolitan area is the third-most populous in Europe, with about 14 million inhabitants as of 2016, making London a megacity . Four World Heritage Sites are located in London: Kew Gardens ;
6527-405: The Viking incursions formally agreed by the Danish warlord , Guthrum and the West Saxon king Alfred the Great in 886. The Anglo-Saxon Chronicle records that Alfred "refounded" London in 886. Archaeological research shows this involved abandonment of Lundenwic and a revival of life and trade within the old Roman walls . London then grew slowly until a dramatic increase in about 950. By
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#17327909639546634-437: The centre of the British press. The invasion of Amsterdam by Napoleonic armies led many financiers to relocate to London and the first London international issue was arranged in 1817. Around the same time, the Royal Navy became the world's leading war fleet, acting as a major deterrent to potential economic adversaries. Following a fire in 1838, the Royal Exchange was redesigned by William Tite and rebuilt in 1844. The repeal of
6741-425: The city's metropolis. The City of London at its core once comprised the whole settlement, but as its urban area grew, the Corporation of London resisted attempts to amalgamate the city with its suburbs , causing "London" to be defined several ways. Forty per cent of Greater London is covered by the London post town , in which 'London' forms part of postal addresses. The London telephone area code (020) covers
6848-412: The city, to intimidate the inhabitants. In 1097, William II began building Westminster Hall , near the abbey. It became the basis of a new Palace of Westminster . In the 12th century, the institutions of central government, which had hitherto followed the royal English court around the country, grew in size and sophistication and became increasingly fixed, for most purposes at Westminster , although
6955-443: The combined revenue expenditure by London councils and the GLA amounted to just over £22 billion (£14.7 billion for the boroughs and £7.4 billion for the GLA). The London Fire Brigade is the statutory fire and rescue service for Greater London, run by the London Fire and Emergency Planning Authority . It is the third largest fire service in the world. National Health Service ambulance services are provided by
7062-399: The complexities of tax law. In Australia , the corresponding agency is the Australian Competition and Consumer Commission or the individual State Consumer Affairs agencies. The Australian Securities and Investments Commission has responsibility for consumer protection regulation of financial services and products. However, in practice, it does so through privately run EDR schemes such as
7169-405: The comprehensive University College London . It is the most visited city in Europe and has the world's busiest city airport system . The London Underground is the world's oldest rapid transit system. London's diverse cultures encompass over 300 languages. The 2023 population of Greater London of just under 10 million made it Europe's third-most populous city , accounting for 13.4% of
7276-507: The conditions in which promises made by parties to a contract will be legally binding on each other. It also lays down the remedies available to the aggregate party if the other party fails to honor their promise. The Sale of Goods Act of 1930 provides some safeguards to buyers of goods if goods purchased do not fulfill the express or implied conditions and warranties. The Agriculture Produce Act of 1937 act provides grade standards for agricultural commodities and livestock products. It specifies
7383-466: The conditions which govern the use of standards and lays down the procedure for grading, marking, and packaging of agricultural produce. The quality mark provided under the act is known as AGMARK -Agriculture Marketing. The Nigerian government must protect its people from any form of harm to human health through the use and purchase of items to meet daily needs. In light of this, the Federal Competition and Consumer Protection Commission (FCCPC) , whose aim
7490-416: The consumer. On 5 February 2019, the President of Nigeria, Muhammadu Buhari, assented to the new Federal Competition and Consumer Protection Commission Bill, 2018. Thus, the bill became a law of the Federal Republic of Nigeria and binding on entities and organizations so specified in the Act. The long title of the Act reads: "This Act establishes the Federal Competition and Consumer Protection Commission and
7597-500: The creation of the Greater London Authority . To mark the 21st century, the Millennium Dome , London Eye and Millennium Bridge were constructed. On 6 July 2005 London was awarded the 2012 Summer Olympics , as the first city to stage the Olympic Games three times. On 7 July 2005, three London Underground trains and a double-decker bus were bombed in a series of terrorist attacks . In 2008, Time named London alongside New York City and Hong Kong as Nylonkong , hailing them as
7704-559: The creation of the London Underground , the world's first urban rail network . The Metropolitan Board of Works oversaw infrastructure expansion in the capital and some surrounding counties; it was abolished in 1889 when the London County Council was created out of county areas surrounding the capital. From the early years of the 20th century onwards, teashops were found on High Streets across London and
7811-420: The direct purchaser or consumer of that product. For example, government regulations may require businesses to disclose detailed information about their products—particularly in areas where public health or safety is an issue, such as with food or automobiles. Consumer protection is linked to the idea of consumer rights and to the formation of consumer organizations , which help consumers make better choices in
7918-713: The driest is 1921, with a total fall of 12.1 inches (308 mm). The average annual precipitation amounts to about 600mm, which is half the annual rainfall of New York City . Despite relatively low annual precipitation, London receives 109.6 rainy days on the 1.0mm threshold annually. London is vulnerable to climate change , and there is concern among hydrological experts that households may run out of water before 2050. Temperature extremes in London range from 40.2 °C (104.4 °F) at Heathrow on 19 July 2022 down to −17.4 °C (0.7 °F) at Northolt on 13 December 1981. Records for atmospheric pressure have been kept at London since 1692. The highest pressure ever reported
8025-609: The first Muslim mayor of a major Western capital. The mayor's statutory planning strategy is published as the London Plan , which was most recently revised in 2011. The local authorities are the councils of the 32 London boroughs and the City of London Corporation . They are responsible for most local services, such as local planning, schools, libraries, leisure and recreation, social services , local roads and refuse collection. Certain functions, such as waste management , are provided through joint arrangements. In 2009–2010
8132-589: The influence of EU law , it is emerging as an independent area of law. In many circumstances, where domestic law is in question, the matter is judicially treated as tort , contract , restitution or even criminal law . Consumer protection issues were dealt with by the Office of Fair Trading before 2014. Since then, the Competition and Markets Authority has taken on this role. In the United States
8239-543: The interests and safety of customers using the products or services provided by business operators. The Consumer Protection Commission of Executive Yuan serves as an ombudsman supervising, coordinating, reporting any unsafe products/services, and periodically reviewing the legislation. According to the Pacific Rim Law & Policy Association and the American Chamber of Commerce, in a 1997 critical study,
8346-505: The largest economic group, affecting and affected by almost every public and private economic decision. Yet they are the only important group… whose views are often not heard. Consumer rights activist Anwar Fazal working for Consumers International at the time, later proposed the observance of a 'World Consumer Rights Day' marking that date, and on 15 March 1983 consumer organizations started observing that date as an occasion to promote basic rights of consumers. World Consumer Rights Day
8453-455: The law has been criticized by stating that "although many agree that the intent of the CPL is fair, the CPL's various problems, such as ambiguous terminology, favoritism towards consumer protection groups, and the compensation liability defense, must be addressed before the CPL becomes a truly effective piece of legislation that will protect consumers" The main consumer protection laws in the UK are
8560-562: The liberal provisions of its Consumers Legal Remedies Act . State and federal laws provide for "cooling off" periods giving consumers the right to cancel contracts within a certain time period for several specified types of transactions, potentially including transactions entered into at home, and warranty and repair services contracts. Other states have been the leaders in specific aspects of consumer protection. For example, Florida, Delaware, and Minnesota have legislated requirements that contracts be written at reasonable readability levels as
8667-640: The location of its original headquarters in a road called Great Scotland Yard in Whitehall. The City of London has its own police force – the City of London Police . First worn by Met police officers in 1863, the custodian helmet has been called a "cultural icon" and a "symbol of British law enforcement". Introduced by the Met in 1929, the blue police telephone box (basis for the TARDIS in Doctor Who )
8774-628: The marketplace and pursue complaints against businesses. Entities that promote consumer protection include government organizations (such as the Federal Trade Commission in the United States ), self-regulating business organizations (such as the Better Business Bureaus in the US, Canada , England , etc.), and non-governmental organizations that advocate for consumer protection laws and help to ensure their enforcement (such as consumer protection agencies and watchdog groups). A consumer
8881-458: The mayor's budget proposals each year. The GLA has responsibility for the majority of London's transport system through its functional arm Transport for London (TfL), it is responsible for overseeing the city's police and fire services, and also for setting a strategic vision for London on a range of issues. The headquarters of the GLA is City Hall , Newham. The mayor since 2016 has been Sadiq Khan ,
8988-705: The most museums , art galleries, libraries, and cultural venues in the UK, including the British Museum , National Gallery , Natural History Museum , Tate Modern , British Library , and numerous West End theatres. Important sporting events held in London include the FA Cup Final , the Wimbledon Tennis Championships , and the London Marathon . It became the first city to host three Summer Olympic Games upon hosting
9095-675: The most diverse cities in the world. In 1951, the Festival of Britain was held on the South Bank . The Great Smog of 1952 led to the Clean Air Act 1956 , which ended the " pea soup fogs " for which London had been notorious, and had earned it the nickname the "Big Smoke". Starting mainly in the mid-1960s, London became a centre for worldwide youth culture , exemplified by the Swinging London sub-culture associated with
9202-467: The old Roman city. By about 680 the city had become a major port again, but there is little evidence of large-scale production. From the 820s repeated Viking assaults brought decline. Three are recorded; those in 851 and 886 succeeded, while the last, in 994, was rebuffed. The Vikings applied Danelaw over much of eastern and northern England, its boundary running roughly from London to Chester as an area of political and geographical control imposed by
9309-659: The other third in industrialised countries . Consumers International also works with and hosts the Transatlantic Consumer Dialogue (TACD) a forum of US and EU consumer organizations that develops and agrees on consumer policy recommendations to the US government and European Union to promote the consumer interest in EU and US policy making – at its office in London. On 15 March 1962 former US President John F. Kennedy with Consumer Bill of Rights said: Consumers by definition include us all. They are
9416-490: The principal city of the Roman province of Britannia in 100. At its height in the 2nd century, Roman London had a population of about 60,000. With the early 5th-century collapse of Roman rule, the walled city of Londinium was effectively abandoned, although Roman civilisation continued around St Martin-in-the-Fields until about 450. From about 500, an Anglo-Saxon settlement known as Lundenwic developed slightly west of
9523-490: The protection of consumer's rights and interests are: Consumer protection law or consumer law is considered as an area of law that regulates private law relationships between individual consumers and the businesses that sell those goods and services. Consumer protection covers a wide range of topics, including but not necessarily limited to product liability , privacy rights , unfair business practices , fraud , misrepresentation , and other consumer/business interactions. It
9630-429: The public, against unfair practices in the marketplace . Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to mislead consumers. They may also provide additional protection for the general public which may be impacted by a product (or its production) even when they are not
9737-653: The request of Colston Warne to help fund the event. In January 1960, these three organizations sponsored the First International Conference on Consumer Testing in The Hague . Thirty-four people representing seventeen consumer organizations in fourteen countries attended to discuss product testing and founding the International organization of Consumers Unions as an international organization. Belgium 's Association des Consommateurs and
9844-517: The resources, and it was rapidly developing the dignity and the political self-consciousness appropriate to a national capital ." After winning the Battle of Hastings , William, Duke of Normandy was crowned King of England in newly completed Westminster Abbey on Christmas Day 1066. William built the Tower of London , the first of many such in England rebuilt in stone in the south-eastern corner of
9951-641: The rest of Britain, with Lyons , who opened the first of their chain of teashops in Piccadilly in 1894, leading the way. The tearooms, such as the Criterion in Piccadilly, became a popular meeting place for women from the suffrage movement. The city was the target of many attacks during the suffragette bombing and arson campaign , between 1912 and 1914, which saw historic landmarks such as Westminster Abbey and St Paul's Cathedral bombed. London
10058-507: The risks they pose to the health and safety of consumers." In Brazil, the consumer does not have to bring forward evidence that the defender is guilty. Instead, the defense has to bring forward evidence that they are innocent. In the case of Brazil, they narrowly define what a consumer, supplier, product, and services are, so that they can protect consumers from international channels trade laws and protect them from negligence and misconduct from international suppliers. Several regulations in
10165-460: The royal treasury came to rest in the Tower . While the City of Westminster developed into a true governmental capital, its distinct neighbour, the City of London , remained England's largest city and principal commercial centre and flourished under its own unique administration, the Corporation of London . In 1100, its population was some 18,000; by 1300 it had grown to nearly 100,000. With
10272-546: The sea. London is the seat of the Government of the United Kingdom . Many government departments, as well as the prime minister's residence at 10 Downing Street , are based close to the Palace of Westminster , particularly along Whitehall . There are 75 members of Parliament (MPs) from London; As of June 2024 , 59 are from the Labour Party , 9 are Conservatives , 6 are Liberal Democrats and one constituency
10379-758: The services. An appeal could be filed to the State Consumer Disputes Redress Commissions and after that to the National Consumer Disputes RedresaRedressalsion (NCDRC). The procedures in these tribunals are relatively less formal and more people-friendly and they also take less time to decide upon a consumer dispute when compared to the years-long time taken by the traditional Indian judiciary . In recent years, many effective judgments have been passed by some state and National Consumer Forums. Indian Contract Act, 1872 lays down
10486-424: The start of 2018 to mid April 2018. Funding cuts to police in London are likely to have contributed to this, though other factors are involved. However, homicide figures fell in 2022 with 109 recorded for the year, and the murder rate in London is much lower than other major cities around the world. London, also known as Greater London , is one of nine regions of England and the top subdivision covering most of
10593-753: The theatres in the 1640s. The ban on theatre was lifted during the Restoration in 1660, and London's oldest operating theatre, Drury Lane , opened in 1663 in what is now the West End theatre district. By the end of the Tudor period in 1603, London was still compact. There was an assassination attempt on James I in Westminster, in the Gunpowder Plot of 5 November 1605. In 1637, the government of Charles I attempted to reform administration in
10700-715: The unique governmental status of the City . In the English Civil War , the majority of Londoners supported the Parliamentary cause. After an initial advance by the Royalists in 1642, culminating in the battles of Brentford and Turnham Green , London was surrounded by a defensive perimeter wall known as the Lines of Communication . The lines were built by up to 20,000 people, and were completed in under two months. The fortifications failed their only test when
10807-528: The world's three most influential global cities . In January 2015, Greater London's population was estimated to be 8.63 million, its highest since 1939. During the Brexit referendum in 2016, the UK as a whole decided to leave the European Union , but most London constituencies voted for remaining. However, Britain's exit from the EU in early 2020 only marginally weakened London's position as an international financial centre. The administration of London
10914-1078: Was bombed by the Germans in the First World War , and during the Second World War , the Blitz and other bombings by the German Luftwaffe killed over 30,000 Londoners, destroying large tracts of housing and other buildings across the city. The tomb of the Unknown Warrior , an unidentified member of the British armed forces killed during the First World War, was buried in Westminster Abbey on 11 November 1920. The Cenotaph , located in Whitehall ,
11021-618: Was first established in the year 1960 as the International organization of Consumers Unions (IOCU) by National consumer organizations who wanted to create cross-border campaigns and share knowledge. IOCU was founded by Elizabeth Schadee, who would later chair the board of the Netherlands' Consumentenbond , and Caspar Brook, who was the first director of the United Kingdom's Consumers' Association . The two proposed an international conference to plan for consumer product testing organizations worldwide to work more closely together. The United States organization Consumers Union provided US$ 10,000 at
11128-507: Was founded by the Romans as Londinium and has retained its medieval boundaries. The City of Westminster , to the west of the City of London, has been the centuries-long host of the national government and parliament . London grew rapidly in the 19th century , becoming the world's largest city at the time . Since the 19th century, the name "London" has referred to the metropolis around
11235-437: Was once a common sight throughout London and regional cities in the UK. The British Transport Police are responsible for police services on National Rail , London Underground , Docklands Light Railway and Tramlink services. The Ministry of Defence Police is a special police force in London, which does not generally become involved with policing the general public. The UK's domestic counter-intelligence service ( MI5 )
11342-465: Was supervised by polymath Robert Hooke . In 1710, Christopher Wren 's masterpiece, St Paul's Cathedral , was completed, replacing its medieval predecessor that burned in the Great Fire of 1666. The dome of St Paul's dominated the London skyline for centuries, inspiring the artworks and writing of William Blake , with his 1789 poem " Holy Thursday " referring to 'the high dome of Pauls'. During
11449-524: Was unveiled on the same day, and is the focal point for the National Service of Remembrance held annually on Remembrance Sunday , the closest Sunday to 11 November. The 1948 Summer Olympics were held at the original Wembley Stadium , while London was still recovering from the war. From the 1940s, London became home to many immigrants, primarily from Commonwealth countries such as Jamaica, India, Bangladesh and Pakistan, making London one of
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