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Westferry DLR station

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114-618: Westferry is a Docklands Light Railway (DLR) station in Limehouse in London , England. It is located in Travelcard Zone 2 . To the west is Limehouse station , whilst to the east the DLR splits, with one branch going to Poplar station and the other to West India Quay station . The DLR station was built midway between the site of the old Limehouse and West India Docks stations on

228-661: A TfL application for government funding to upgrade the Piccadilly Line was rejected by the Treasury. That same month, TfL head Mike Brown publicly criticised the government's decision to impose borrowing limits upon the organisation, and there was little long term certainty in terms of funding, necessitating pauses on multiple upgrade programmes. On 22 April 2020, amid the COVID-19 pandemic , London mayor Sadiq Khan warned that TfL could run out of money to pay staff by

342-691: A conventional tube railway for the area and London Transport obtained Parliamentary powers to build a line from Charing Cross station to Fenchurch Street, Surrey Docks (now Surrey Quays railway station ), the Isle of Dogs , North Greenwich and Custom House to Woolwich Arsenal . This was intended to be the second stage of the Fleet line – which had been renamed the Jubilee line , the first stage of which opened in 1979 from Stanmore to Charing Cross . This would have cost around £325   million. However, when

456-523: A cost of £200   million funded mostly by the private sector as a Private finance initiative . It left the Island Gardens route south of the Crossharbour turn-back sidings, and dropped gently to Mudchute , where a street-level station replaced the high-level one on the former London & Blackwall Railway viaduct. The line then entered a tunnel, following the route of the viaduct to

570-457: A door fails to remain shut. Cutty Sark station is underground, and both costs and the risk to nearby historic buildings prevent platform extension. The tunnel has an emergency walkway. Additional work beyond that needed to take the three-car trains was also carried out at some stations. This included replacing canopies with more substantial ones along the full platform length. A new South Quay station has been built 200 m (660 ft) east of

684-576: A feasibility study into extending the system under the River Thames . This led the council to advocate an extension via Greenwich and Deptford , terminating at Lewisham railway station . The ambitions of the operators were supported by politicians in Parliament, including the future Labour Deputy Prime Minister John Prescott , and Lord Whitty ; and by 1996 construction work had begun. The Lewisham extension opened on 20 November 1999, at

798-527: A flat triangular junction near Poplar . Services ran from Tower Gateway to Island Gardens and from Stratford to Island Gardens; the north side of the junction was used only for access to the Poplar depot . The stations were mostly of a common design and constructed from standard components. A common feature was a short half-cylindrical glazed blue canopy. All stations were above ground and were generally unstaffed. All stations featured lifts and level access into

912-491: A funding shortfall for its upgrades, was denied a request to TfL for an additional £1.75   billion; the matter was instead referred to the PPP arbiter , who stated that £400   million should be provided. On 7 May 2010, Transport for London agreed to buy out Bechtel and Amey ( Ferrovial ), the shareholders of Tube Lines for £310   million, formally ending the PPP. TfL was heavily impacted by multiple bombings on

1026-534: A low-level connection with the District line that would have allowed DLR trains to run on London Underground tracks to a variety of central London destinations. However, it quickly became apparent that there was no capacity on the existing network for integrating the DLR into the Underground. Two southern terminus options were put forward, at Cubitt Town (today's Island Gardens station ) and Tiller Road, on

1140-407: A low-level interchange to be constructed alongside the existing Underground station, but this would have been a very costly venture. The Minories option, a high-level station virtually on the site of the old Minories railway station , was selected and became the current Tower Gateway DLR terminus. Aldgate East would have been perhaps the most ambitious of all of the options, as it originally envisaged

1254-659: A number of exclusively light rail options, using trams or tram like vehicles. The cost of extending the Jubilee line to the area was now estimated to be around £450   million. The core of the route ran alongside the Great Eastern line out of London and south along the former London & Blackwall Railway line through the Isle of Dogs. Three terminus options were proposed at the west end, at Tower Hill, Minories and Aldgate East . The Tower Hill option would have required

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1368-474: A reduction in capital investment by 39% from £1.3 billion to £808 million along with cuts to maintenance and renewal spending by 38% to £201 million. In November 2021, the then Transport Secretary Grant Shapps criticised reports that senior TfL officials would be offered bonuses potentially in excess of £12 million per year in return for efforts to help break-even . By December 2021, the British government and

1482-407: A safer and more pleasant experience for passengers. There were "Last Round on the Underground" parties on the night before the ban came into force. Passengers refusing to observe the ban may be refused travel and asked to leave the premises. The GLA reported in 2011 that assaults on London Underground staff had fallen by 15% since the introduction of the ban. Between 2008 and 2022, TfL was engaged in

1596-676: A set of daily maximum charges that are the same as buying the nearest equivalent Day Travelcard. In addition to Oyster card, TfL also operates a contactless payment system in London and surrounding areas, which is codenamed CPAY . Almost all contactless Visa, Maestro, MasterCard and American Express debit and credit cards issued in the UK, and also most international cards supporting contactless payment, are accepted for travel on London Underground, London Overground, Docklands Light Railway, most National Rail, London Tramlink and Bus services. This works in

1710-599: A shallow subsurface station at Island Gardens , accessible by stairs or a lift. It crossed under the Thames to Cutty Sark in the centre of Greenwich, and surfaced at Greenwich railway station , with cross-platform interchange between the northbound track and the London-bound main line . The line snaked on a concrete viaduct to Deptford Bridge , before descending to Elverson Road at street level, close to Lewisham town centre, terminating in two platforms between and below

1824-454: A total length of 12.1 km (7.5 miles). It was mainly elevated on disused railway viaducts or new concrete viaducts, and adopted disused surface railway formations between Poplar and Stratford. The trains were fully automated, controlled by computer, and had no driver; a Passenger Service Agent (PSA) on each train, originally referred to as a "Train Captain", was responsible for patrolling

1938-459: A tunnel, which opened in 1991 at a cost of £295   million. This extension left Tower Gateway on a stub. The original trains were not suitable for underground usage due to not meeting the fire safety laws for underground trains. They were operated for a time on the above-ground sections only, and were later sold . As the Canary Wharf office complex grew, Canary Wharf DLR station

2052-475: Is minimal staffing on the 149 trains (which have no driving cabs) and at major interchange stations; the four below-ground stations are staffed, to comply with health and safety regulations for underground stations. The DLR was the first major railway infrastructure project in Britain where access for disabled people was considered, with level access into the train from platforms and lifts at all stations. The DLR

2166-529: Is not possible (such as bus receipts, where a logo is a blank roundel with the name "London Buses" to the right). The same range of colours is also used extensively in publicity and on the TfL website. Transport for London has always mounted advertising campaigns to encourage use of the Underground. For example, in 1999, they commissioned artist Stephen Whatley to paint an interior – 'The Grand Staircase' – which he did on location inside Buckingham Palace. This painting

2280-411: Is operated and maintained by franchisee KeolisAmey Docklands (a joint venture of transport company Keolis and infrastructure support provider Amey ) for Transport for London (TfL). Passenger numbers have increased as the network has expanded since its launch. In the financial year 2023/24, there were 98.9   million passenger journeys. In the 18th and 19th century, new docks were built east of

2394-419: Is responsible for London Overground and Elizabeth line services. The underlying services are provided by a mixture of wholly owned subsidiary companies (principally London Underground), by private sector franchisees (the remaining rail services, trams and most buses) and by licensees (some buses, taxis and river services). Fares are controlled by TfL, rail services fares calculated using numbered zones across

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2508-804: Is the successor organization of the London Passenger Transport Board , which was established in 1933, and several other bodies in the intervening years. Since the current organization's creation in 2000 as part of the Greater London Authority (GLA), TfL has been responsible for operating multiple urban rail networks, including the London Underground and Docklands Light Railway , as well as London's buses , taxis , principal road routes, cycling provision, trams , and river services . It does not control all National Rail services in London, although it

2622-525: The City of London to cater for the rapidly growing city. The last of these docks opened in 1921 in the Royal Docks . From the early 1960s, the docks began to decline as cargo was containerised and mechanised. The older docks did not have space to expand, and could not handle larger vessels. The docks had been connected to the national railway network via the London and Blackwall Railway (L&BR), which

2736-507: The City of London . First opened on 31 August 1987, the DLR has been extended multiple times, giving a total route length of 38 km (24 miles). Lines now reach north to Stratford , south to Lewisham , west to Tower Gateway and Bank in the City of London financial district, and east to Beckton , London City Airport and Woolwich Arsenal . An extension to Thamesmead is currently being proposed. Normal operations are automated, so there

2850-686: The Crossrail programme to construct a new high-frequency hybrid urban – suburban rail service across London and into its suburbs. TfL Rail took over Heathrow Connect services from Paddington to Heathrow in May 2018. In August 2018, four months before the scheduled opening of the core section of the Elizabeth Line , it was announced that completion had been delayed and that the line would not open before autumn 2019. Further postponements ensued. Having an initial budget of £14.8   billion,

2964-473: The ExCeL exhibition centre , although this is not supported by any additional turnback infrastructure. Trains serve every station on the route, but trains from Bank to Lewisham do not call at West India Quay because they are routed along the diveunder track to avoid junction conflicts. When required, such as during engineering works or for special events, other routes may be operated, such as Beckton to Lewisham if

3078-573: The London Metropolitan Archives . On 17 February 2003, the London congestion charge was introduced, covering the approximate area of the London Inner Ring Road . The congestion charge had been a manifesto promise by Ken Livingstone during the 2000 London Mayoral election . It was introduced to reduce congestion in the centre of the capital as well as to make London more attractive to business investment;

3192-794: The Metropolitan line . The majority of TfL's funding is provided by the GLA and the Mayor of London. Traditionally, the British government via the Department for Transport (DfT) also used to contribute considerably; however, throughout the 2010s, there was a concerted drive by the Conservative government to reduce central government expenditure on TfL, and that the organisation ought to pursue self-sufficiency and make greater efforts to generate its own revenue to supplement its grants. Accordingly,

3306-563: The North London Line from Canning Town to Stratford, links the Docklands area with domestic high-speed services on High Speed 1 . It was an important part of transport improvements for the 2012 Olympic Games , much of which were held on a site adjoining Stratford International. The first contract for construction work was awarded on 10 January 2007 and construction started in mid-2007. Originally scheduled to open in mid-2010,

3420-511: The Northern line extension and other projects such as step-free schemes at tube stations could be delayed. On 7 May, it was reported that TfL had requested £2 billion in state aid to keep services running until September 2020. On 12 May, TfL documents warned it expected to lose £4 billion due to the pandemic and said it needed £3.2bn to balance a proposed emergency budget for 2021, having lost 90% of its overall income. Without an agreement with

3534-588: The Thatcher Government came to power, the plans to extend the Jubilee line were halted and the new government insisted that a lower-cost option should be pursued. In July 1981, the government established the London Docklands Development Corporation (LDDC) to coordinate the redevelopment of the Docklands. The need to provide a cheap public transport solution led to it commissioning London Transport to evaluate

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3648-469: The Waterloo & City line , were suspended from 20 March, while 40 tube stations were closed on the same day. The Mayor of London and TfL urged people to only use public transport if absolutely essential so that it could be used by critical workers. The London Underground brought in new measures on 25 March to combat the spread of the virus; these included slowing the flow of passengers onto platforms via

3762-425: The same name , and between Fenchurch Street and the DLR's western termini of Tower Gateway and Bank. Between Limehouse and Tower Gateway, the DLR runs parallel to the London, Tilbury and Southend line . [REDACTED] The following services are operated in normal off-peak service from 26 September 2022: At peak times, these same services run, but with the frequency increased by 25 per cent. Additionally, in

3876-453: The Bank and Tower Gateway branch is closed. The new rolling stock to be introduced from 2024 onwards will support service improvements. Most stations are elevated , with others at street level, in cutting or underground. Access to the platforms is mostly by staircase and lift, with escalators at some stations. From the outset the system has been fully accessible to wheelchairs; much attention

3990-542: The Docklands area. The area was thought to have great potential for redevelopment, located close to the City of London with historic warehouses and large areas of water. In 1972, the London Docklands Study team commissioned Travis Morgan & Partners to propose redevelopment of the area. In 1973, they proposed, among other recommendations, that a "minitram" people-mover system capable of carrying up to 20 people in each unit should be constructed to connect

4104-570: The Docklands with the planned Fleet line tube railway terminus at Fenchurch Street railway station . The Greater London Council formed a Docklands Joint Committee with the Boroughs of Greenwich , Lewisham , Newham , Southwark and Tower Hamlets in 1974 to undertake the redevelopment of the area. A light railway system was envisaged, terminating either at Tower Hill tube station or at nearby Fenchurch Street, but both options were seen as too expensive. Nonetheless, in 1976 another report proposed

4218-483: The Elizabeth line. In addition to the GLA, the central British government used to provide regular funding for TfL. However, this was tapered off during the 2010s with the aim of the organisation becoming self-sufficient. Direct central government funding for operations ceased during 2018. During 2019–2020, TfL had a budget of £10.3 billion, 47% of which came from fares; the remainder came from grants, mainly from

4332-470: The GLA (33%), borrowing (8%), congestion charging and other income (12%). In 2020, during the height of the COVID-19 pandemic , fare revenues dropped by 90% and TfL obtained multiple rounds of support from the British government. It also responded with various cutbacks, including a proposal for a 40% reduction in capital expenditure. London's transportation system was unified in 1933, with the creation of

4446-473: The GLA's future financial flexibility. During late 2023, TfL issued further urgent calls for long-term funding to support its operations; it claimed that the British government would need to provide one quarter of its capital investment plans for 2024. The Department of Transport's position has been that long term funding for TfL should be provided via the Mayor of London, and that in excess of £6 billion in extraordinary funding has already been provided. Most of

4560-652: The London Passenger Transport Board, which was succeeded by London Transport Executive, London Transport Board, London Transport Executive (GLC), and London Regional Transport. From 1933 until 2000, these bodies used the London Transport brand. Transport for London was created in 2000 as part of the Greater London Authority (GLA) by the Greater London Authority Act 1999 . The first Commissioner of TfL

4674-508: The Major of London had implemented three consecutive short-term funding agreements cumulatively costing in excess of £4b to avert closures of several bus routes and tube lines. In August 2022, additional British government support was granted to TfL; the organisation was still unable to meet all spending commitments. In response, a new facility was established to balance TfL's budget via the provision of up to £500 million; this facility restricted

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4788-634: The Mile End Road to turn south before using an old railway alignment to reach Poplar. A final report – prepared by the GLC, LDDC, government departments and London Transport – was published in June 1982, proposing a north–south route from Mile End to the Isle of Dogs, and an east–west route linking the Isle of Dogs to the City of London. Even during the development of the line, proposals for future extensions were being envisaged and investigated. Following

4902-522: The North Kent main line, close to the stop on the Elizabeth line to Abbey Wood via West India and Royal Docks, met by Private Finance Initiative funding. Construction began in June 2005, the same month that the contracts were finalised, and the tunnels were completed on 23 July 2007, and formally opened by Boris Johnson , Mayor of London on 12 January 2009. Following completion, the project

5016-575: The Parliamentary process, the northern terminus of the line was changed to Stratford , as part of efforts to segregate the line from road and other railway traffic, as the LDDC were pushing for the line to use a "high tech automated system". In 1984, the contract for the initial system was awarded to a GEC / John Mowlem joint venture, which proposed fully automated operation using light rail vehicles . The two Acts of Parliament that authorised

5130-768: The TETRA radio in February 2006, as it was the second smallest line and is a mix of surface and sub surface. That same year, it was rolled out to the District, Circle, Hammersmith & City, Metropolitan and Victoria lines, with the Bakerloo, Piccadilly, Jubilee, Waterloo & City and Central lines following during 2007. The final line, the Northern, was handed over in November 2008. The 2010 TfL investment programme included

5244-525: The Women's Transportation Seminar (WTS). The programme was a celebration of the significant role that women had played in transport over the previous 100 years, following the centennial anniversary of the First World War, when 100,000 women entered the transport industry to take on the responsibilities held by men who enlisted for military service. As early as 2014, an Ultra–Low Emission Zone (ULEZ)

5358-624: The accelerated implementation of underground radio connectivity. On 20 February 2006, the DfT announced that TfL would take over management of services then provided by Silverlink Metro . On 5 September 2006, the London Overground branding was announced, and it was confirmed that the extended East London line would be included. On 11 November 2007, TfL took over the North London Railway routes from Silverlink Metro. At

5472-515: The capital. TfL has overseen various initiatives and infrastructure projects. Throughout the 2000s, a new radio communication system was implemented across its underground lines. Passenger convenience systems, such as the Oyster card and contactless payments , were also provisioned around this time. During 2008, the consumption of alcohol was banned on TfL services; this move has led to a decrease in anti-social behaviour. On 16 August 2016, TfL oversaw

5586-469: The centre of London. They are (in order): Superimposed on these mode-specific regimes is the Travelcard system, which provides zonal tickets with validities from one day to one year, and off-peak variants. These are accepted on the DLR, buses, railways, trams, and the Underground, and provide a discount on many river services fares. The Oyster card is a contactless smart card system introduced for

5700-452: The design, build and maintain contract was £2 billion over twenty years. Various subcontractors were used for the installation work, including Brookvex and Fentons. A key reasoning for the introduction of the system was in light of the King's Cross fire disaster, where efforts by the emergency services were hampered by a lack of radio coverage below ground. Work was due to be completed by

5814-505: The disused London and Blackwall Railway . Limehouse Police Station is nearby, as is St Anne's Church , built by Nicholas Hawksmoor and boasting London's tallest church clock tower. The station is also close to Westferry Circus and Canary Wharf Pier . Westferry station is in Limehouse and given its proximity to the former Limehouse station on the London & Blackwall Railway, could have been given this name, but instead Stepney East

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5928-409: The drinking of alcoholic beverages was banned on Tube and London Overground trains, buses, trams, Docklands Light Railway and all stations operated by TfL across London but not those operated by other rail companies. Carrying open containers of alcohol was also banned on public transport operated by TfL. The then-Mayor of London Boris Johnson and TfL announced the ban with the intention of providing

6042-572: The driver. TfL is controlled by a board whose members are appointed by the Mayor of London, a position held by Sadiq Khan since May 2016. The Commissioner of Transport for London reports to the Board and leads a management team with individual functional responsibilities. The body is organised in two main directorates and corporate services, each with responsibility for different aspects and modes of transport . The two main directorates are: TfL's Surface Transport and Traffic Operations Centre (STTOC)

6156-411: The emergency services. The system replaced various separate radio systems for each tube line, and was funded under a private finance initiative . The supply contract was signed in November 1999 with Motorola as the radio provider alongside Thales. Citylink's shareholders are Thales Group (33 per cent), Fluor Corporation (18%), Motorola (10%), Laing Investment (19.5%) and HSBC (19.5%). The cost of

6270-519: The end of 2002, although suffered delays due to the necessity of installing the required equipment on an ageing railway infrastructure with no disruption to the operational railway. On 5 June 2006, the London Assembly published the 7 July Review Committee report, which urged TfL to speed up implementation of the Connect system. The East London line was chosen as the first line to receive

6384-535: The end of the month unless the government stepped in. Two days later, TfL announced it was furloughing around 7,000 employees, about a quarter of its staff, to help mitigate a 90% reduction in fare revenues. Following the implementation of a lockdown in London on 23 March, Tube journeys had reportedly fallen by 95% and bus journeys by 85%, though TfL continued to operate limited services to allow "essential travel" for key workers. Without government financial support for TfL, London Assembly members warned that Crossrail ,

6498-465: The former location as nearby curves precluded lengthening. Mudchute now has a third platform. For this upgrade DLR purchased an additional 31 cars compatible with existing rolling stock. The works were originally planned as three phases: Bank-Lewisham, Poplar-Stratford, and the Beckton branch. The original £200   million contract was awarded on 3 May 2007. Work started in 2007 and Bank-Lewisham

6612-553: The government, deputy mayor for transport Heidi Alexander said TfL might have to issue a Section 114 notice - the equivalent of a public body going bust. On 14 May, the UK Government agreed £1.6 billion in emergency funding to keep Tube and bus services running until September - a bailout condemned as "a sticking plaster" by Khan who called for agreement on a new longer-term funding model. On 1 June 2020, TfL released details of its emergency budget for 2020–2021; it involved

6726-417: The imposition of queuing at ticket gates and turning off some escalators. In April, TfL trialled changes encouraging passengers to board London buses by the middle doors to lessen the risks to drivers, after the deaths of 14 TfL workers including nine drivers. This measure was extended to all routes on 20 April, and passengers were no longer required to pay, so that they did not need to use the card reader near

6840-485: The last 200 years. It both explores the past, with a retrospective look at past days since 1800, and the present-day transport developments and upgrades. The museum also has an extensive depot, situated at Acton , that contains material impossible to display at the central London museum, including many additional road vehicles, trains, collections of signs and advertising materials. The depot has several open weekends each year. There are also occasional heritage train runs on

6954-609: The launch of the Night Tube scheme, which introduced through-the-night services on both the London Underground and London Overground. Perhaps the biggest undertaking it has been responsible for, in this case shared jointly with the national Department for Transport (DfT), was the commissioning of the Crossrail Project ; since its completion in 2022, TfL has been responsible for franchising its operation as

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7068-464: The launch, TfL undertook to revamp the routes by improving service frequencies and station facilities, staffing all stations, introducing new rolling stock and allowing Oyster pay as you go throughout the network from the outset. This launch was accompanied by a marketing campaign entitled "London's new train set", with posters and leaflets carrying an image of model railway packaging containing new Overground trains, tracks and staff. On 1 June 2008,

7182-401: The line opened on 31 August 2011. On 11 November 2015 the Mayor of London announced that all stations on this line would be rezoned from zone 3 to zone 2/3. New stations were Canning Town , Star Lane , West Ham , Abbey Road , Stratford High Street and Stratford International . Of these, Canning Town, West Ham and Stratford are former North London Line stations, and Stratford High Street

7296-580: The line to be built were passed in 1984 and 1985. Construction of the system began shortly after in 1985, with the joint venture careful to minimise costs in light of the £77   million budget. Two thirds of the route was built on underused or disused railway infrastructure, and station architecture used a kit-of-parts approach to save money. The railway was formally opened by Queen Elizabeth II on 30 July 1987, and passenger services began on 31 August. The initial system comprised two routes, from Tower Gateway and Stratford to Island Gardens , with

7410-529: The longer trains when required. In addition to the three-car station extensions, partly funded from the 2012 Olympics budget, a line was opened from Canning Town to Stratford and Stratford International railway station along the former North London Line of the national railway system, with additional stations. It parallels the London Underground Jubilee line for much of its length. The extension to Stratford International , taking over

7524-453: The main-line platforms at Lewisham railway station, with buses stopping outside the station. The extension quickly proved profitable. An extension to London City Airport from the existing Beckton branch was explored in the mid-90s, at first via travelator from Royal Albert , and then in 1998 via a proposed lift-bridge over the dock with an intermediate station at West Silvertown. The government initially supported this proposal, and in 1999

7638-488: The morning peak, alternate Stratford – Canary Wharf services extend to Lewisham. At terminal stations, trains reverse direction in the platforms, except at Bank where there is a reversing headshunt in the tunnel beyond the station. During service disruption or planned engineering work, trains can also turn back at Crossharbour and Mudchute . There is also capability for an additional shuttle from Canning Town to Prince Regent when exhibitions are in progress at

7752-402: The nearby Tower Hill tube station or Fenchurch Street railway station . The criticism arose partly because the system usage was higher than expected. Plans were developed, before the system opened, to extend it to Bank in the west and Beckton in the east. Stations and trains were extended to two-unit length, and the system was expanded into the heart of the City of London to Bank through

7866-599: The north side of the Royal Docks complex was chosen, and opened in March 1994 at a cost of £280   million. Initially it was thought the line was likely to be underutilised, due to the sparse development in the area and for this reason two additional stations at Thames Wharf (not to be confused with the later Thames Wharf proposal on the Woolwich branch) and Connaught were omitted. As part of this extension, one side of

7980-577: The north, Beckton and Woolwich Arsenal in the east, and Central London in the west, splitting to Bank and Tower Gateway . The northern, southern and south-eastern branches terminate at the National Rail stations at Stratford, Stratford International, Lewisham and Woolwich Arsenal. Other interchanges with National Rail are at Limehouse , Greenwich and West Ham , while out-of-station interchanges for Oyster card holders are available between Shadwell DLR station and Windrush line 's station of

8094-493: The northern end of the station. The old platforms (formerly 1 and 2) adjacent to the Jubilee line were rebuilt for the DLR, renumbered 16 (towards Stratford International) and 17 (towards Beckton/Woolwich Arsenal). Interchange between the Stratford International branch and DLR trains via Poplar is possible although the platforms are widely separated and at different levels. There is no physical connection between

8208-477: The operational budget of almost £700 million per year provided by the DfT by 2015 was to be entirely eliminated by 2020. By February 2018, TfL was projecting a budget deficit of £1 billion, a roughly five-fold increase from 2013, which reportedly threatened its long-term investment plans. Revenue collected from fares was set to make up a greater proportion of TfL's budget, yet a £240 million downturn in ticket sales by mid-2018 had been recorded. In September 2019,

8322-498: The original flat triangular junction was replaced by a grade-separated junction west of Poplar. Poplar was rebuilt to give cross-platform interchange between the Stratford and Beckton lines, with a new grade-separated junction built east of the station at the divergence of the Stratford and Beckton lines. As part of the extension, a new, larger, depot was built at Beckton . Early on, Lewisham London Borough Council commissioned

8436-409: The original, distinctive rounded roof design. Stations are unstaffed, except the underground stations at Bank , Stratford International and Woolwich Arsenal for safety reasons, a few of the busier interchange stations, Canning Town , West Ham , and City Airport, which has a ticket office for passengers unfamiliar with the system. Canning Town, Custom House and Prince Regent are normally staffed on

8550-492: The platform whenever there is a significant exhibition at the ExCeL exhibition centre. Transport for London Sadiq Khan ( L ) Statutory Deputy Mayor Joanne McCartney ( L/Co ) London Assembly Lord Mayor Peter Estlin London boroughs ( list ) Vacant Transport for London ( TfL ) is a local government body responsible for most of the transport network in London , United Kingdom . TfL

8664-535: The police. In an effort to reduce sexual offences and increase reporting, TfL—in conjunction with the British Transport Police , Metropolitan Police Service, and City of London Police —launched Project Guardian . In 2014, TfL launched the 100 years of women in transport campaign in partnership with the Department for Transport , Crossrail , Network Rail , the Women's Engineering Society and

8778-557: The project "LU-PJ231 LU-managed Connect communications", which provided Connect with a new transmission and radio system comprising 290 cell sites with two to three base stations, 1,400 new train mobiles, 7,500 new telephone links and 180 CCTV links. TfL also owns and operates the London Transport Museum in Covent Garden , a museum that conserves, explores and explains London's transport system heritage over

8892-531: The public in 2003, which can be used to pay individual fares (pay as you go) or to carry various Travelcards and other passes. It is used by scanning the card at a yellow card reader. Such readers are found on ticket gates where otherwise a paper ticket could be fed through, allowing the gate to open and the passenger to walk through, and on stand-alone Oyster validators, which do not operate a barrier. Since 2010, Oyster Pay as you go has been available on all National Rail services within London. Oyster Pay as you go has

9006-502: The public sector, the infrastructure (track, trains, tunnels, signals, and stations) were to be leased to private firms for 30 years, during which these companies would implement various improvements. The two consortiums awarded contracts were Tube Lines and Metronet . In July 2007, following financial difficulties, Metronet was placed in administration and its responsibilities were transferred back into public ownership under TfL in May 2008. During 2009, Tube Lines, having encountered

9120-567: The publishing of the report, the Departments of the Environment and Transport agreed to provide £77   million towards construction of the extension, with a deadline of 1987. The funding agreement also included conditions to maximise the use of modern technology, and that no ongoing subsidy would be available from government. Initially, the system was planned to be manually operated and having some stretches of street running. During

9234-405: The resulting revenue was to be invested in London's transport system. At the time of its implementation, the scheme was the largest ever undertaken by a capital city. During 2003, TfL took over responsibility for the London Underground, after terms for a controversial public-private partnership (PPP) maintenance contract had been agreed. While the Underground trains themselves were operated by

9348-448: The same way as contactless payment cards. The fares are the same as those charged on a debit or credit card, including the same daily capping. During 2020, one in five journeys were made using mobile devices instead of using contactless bank cards, and TfL had become the most popular Apple Pay merchant in the UK. TfL's expertise in contactless payments has led other cities such as New York , Sydney , Brisbane and Boston to license

9462-463: The same way for the passenger as an Oyster card , including the use of capping and reduced fares compared to paper tickets. The widespread use of contactless payment - around 25 million journeys each week - has meant that TfL is now one of Europe's largest contactless merchants, with one in 10 contactless transactions in the UK taking place on the TfL network. Mobile payments - such as Apple Pay , Google Pay and Samsung Pay - are also accepted in

9576-503: The security and smooth running of the 2012 Summer Olympics . The London Underground Network Operations Centre is now located on the fifth floor of Palestra and not within STTOC. The centre featured in the 2013 BBC Two documentary series The Route Masters: Running London's Roads . Transport for London introduced the "Connect" project for radio communications during the 2000s, to improve radio connections for London Underground staff and

9690-476: The station during the peak hours, increasing the total service to up to 30 tph in each direction. London Buses routes 135 , 277 , D3 , D7 and night routes N277 and N550 serve the station. Docklands Light Railway The Docklands Light Railway ( DLR ) is an automated light metro system primarily serving the redeveloped Docklands area of London and providing a direct connection between London's two major financial districts, Canary Wharf and

9804-548: The system, between Bow Church and Stratford . The opportunity was taken to double the track in three stages, to improve capacity. There was originally no provision for works beyond the realigned section in the Crossrail Act . The DLR has 38 km (24 miles) of tracks, with 45 stations. The three lines shown on the TfL DLR map have six branches: to Lewisham in the south, Stratford and Stratford International in

9918-407: The technology from TfL and Cubic . Each of the main transport units has its own corporate identity, formed by differently coloured versions of the standard roundel logo and adding appropriate lettering across the horizontal bar. The roundel rendered in blue without any lettering represents TfL as a whole (see Transport for London logo), as well as used in situations where lettering on the roundel

10032-475: The three-car upgrade work and the 'diveunder' (sometimes referred to as a flyunder but DLR have coined the term in this instance 'diveunder'), and the improved timetable came into use on 24 August 2009. With the development of the eastern Docklands as part of the Thames Gateway initiative and London's staging of the 2012 Summer Olympics , several extensions and enhancements were undertaken. Capacity

10146-461: The total cost of Crossrail rose to £18.25   billion by November 2019, and increased further to £18.8   billion by December 2020. On 17 May 2022, the line was officially opened by Queen Elizabeth II in honour of her Platinum Jubilee . TfL commissioned a survey in 2013 which showed that 15% of women using public transport in London had been the subject of some form of unwanted sexual behaviour but that 90% of incidents were not reported to

10260-419: The train from platforms, catering for disabled people, people with small children and elderly people. The initial system had a relatively low capacity, but the Docklands area very quickly developed into a major financial centre and employment zone, increasing traffic. In particular Tower Gateway, at the edge of the City of London, attracted criticism for its poor connections, as it did not connect directly with

10374-583: The train, checking tickets, making announcements and controlling the doors. PSAs could take control of the train in circumstances including equipment failure and emergencies. A total of eleven units supplied by Linke-Hofmann-Busch comprised the first generation of the Docklands Light Railway rolling stock . The system was lightweight, with stations designed for trains of only a single articulated vehicle. The three branches totalled 13 km (8.1 miles), had 15 stations, and were connected by

10488-622: The transport modes that come under the control of TfL have their own charging and ticketing regimes for single fare. Buses and trams share a common fare and ticketing regime, and the DLR, Overground, Underground, and National Rail services another. Rail service fares in the capital are calculated by a zonal fare system. London is divided into eleven fare zones , with every station on the London Underground , London Overground , Docklands Light Railway and, since 2007, on National Rail services, being in one, or in some cases, two zones. The zones are mostly concentric rings of increasing size emanating from

10602-458: The two branches. One of the tunnel portals for Elizabeth line is on the original site of Pudding Mill Lane station . As a consequence, work was carried out to divert the DLR between City Mill River and the River Lea onto a new viaduct further south. This included a replacement station, which opened on 28 April 2014. The former station stood on the only significant section of single track on

10716-456: The underground and bus systems on 7 July 2005. Numerous TfL staff were recognised in the 2006 New Year honours list for the actions taken on that day, including aiding survivors, removing bodies, and restoring the transport system so that millions of commuters were able to depart London at the end of the workday. The incident was heavily scrutinised, leading to various long term changes being proposed by groups such as London Assembly , including

10830-547: The west side of Millwall Dock , with two possible routes to reach them. A "western" route would have run from the Westferry station alongside West Ferry Road via Cuba Street, then either terminating at Tiller Road or continuing over Millwall Docks Cut to a terminus at Cubitt Town. The "central" option required the West India Docks to be infilled or bridged and would run down the middle of the peninsula, through what

10944-537: Was Bob Kiley . The first chair was then- Mayor of London Ken Livingstone , and the first deputy chair was Dave Wetzel. Livingstone and Wetzel remained in office until the election of Boris Johnson as Mayor in 2008. Johnson took over as chairman, and in February 2009 fellow-Conservative Daniel Moylan was appointed as his deputy. Transport for London Corporate Archives holds business records for TfL and its predecessor bodies and transport companies. Some early records are also held on behalf of TfL Corporate Archives at

11058-478: Was accessed by two roads, East Ferry Road (also known locally as Farm Road) and Westferry Road, built in 1812 when a horse ferry was introduced alongside the passenger ferry. The two roads still exist, running down the centre and west side of the Isle of Dogs respectively. However, the road names refer to an ancient service at the far end of the Isle of Dogs from the station. The typical off-peak service in trains per hour from Westferry is: Additional services call at

11172-528: Was aided by a five-year programme of investment for public transport across London that was unveiled by Mayor of London Ken Livingstone on 12 October 2004. On 2 December 2005, an eastward branch along the approximate route of the former Eastern Counties and Thames Junction Railway on the southern side of the Royal Docks complex opened from Canning Town to King George V via London City Airport . A further extension from King George V to Woolwich Arsenal opened on 10 January 2009, providing interchange with

11286-442: Was at the time an area of derelict warehouses. Ultimately this latter option was chosen, though the 1981 London Transport report warned that without extensive development around Canary Wharf the area would be "very isolated with poor traffic prospects" – as indeed it was, for a number of years. The northern terminus was proposed at Mile End , with options including street running down Burdett Road towards Limehouse or along

11400-469: Was built on the site of Stratford Market railway station. From Canning Town to Stratford the extension runs parallel to the Jubilee line of the London Underground . As well as providing interchange with the adjacent Jubilee line stations, there are additional DLR stations at Star Lane, Abbey Road and Stratford High Street. At Stratford new platforms were built for the North London Line at

11514-555: Was closed in 1966 for lack of traffic. From the mid-1960s, the docks gradually closed down - leading to major job losses and economic deprivation. In the 1970s, the opening of new deep water Tilbury container docks located further east in Essex exacerbated the issue, with the Royal Docks closing in 1981. Throughout the 1970s, the government and the Greater London Council (GLC) put forward various plans to redevelop

11628-472: Was developed to the route known today with a further extension to King George V. At this time, the further route to Woolwich Arsenal was developed with an intermediate station at Woolwich Reach, but was viewed as a longer-term aspiration. The Woolwich Reach station (on the south bank of the Thames, at the site of the Marlborough Road ventilation and escape shaft), was descoped in 2000. The extension

11742-434: Was increased by upgrading for trains with three cars, each with four doors per side. The alternative of more frequent trains was rejected as the signalling changes needed would have cost no less than upgrading to longer trains and with fewer benefits. The railway had been built for single-car operation, and the upgrade required both strengthening viaducts to take heavier trains and lengthening many platforms. The extra capacity

11856-566: Was introduced ahead of schedule. On 29 August 2023, the ULEZ was expanded to cover all 32 London boroughs, bringing an additional five million people into the zone. During 2020, passenger numbers, along with associated revenue, went into a sharp downturn as a result of the COVID-19 pandemic in the United Kingdom . In response, TfL services were reduced; specifically, all Night Overground and Night Tube services, as well as all services on

11970-529: Was necessary at the Delta Junction north of West India Quay . It was decided to include this in a plan for further grade separation to eliminate the conflict between services to Stratford and from Bank. A new timetable was introduced, with improved frequencies at peak hours. The new grade-separated route from Bank to Canary Wharf is used throughout the day, bypassing West India Quay station until mid-evening. Work on this project proceeded concurrently with

12084-554: Was officially opened by Prince Andrew, Duke of York , in November 2009. The centre monitors and coordinates official responses to traffic congestion, incidents and major events in London. London Buses Command and Control Centre ( CentreComm ), London Streets Traffic Control Centre (LSTCC) and the Metropolitan Police Traffic Operation Control Centre (MetroComm) were brought together under STTOC. STTOC played an important part in

12198-415: Was originally due to be completed in 2009. However, the work programme for the first two phases was merged and the infrastructure work was completed by the end of January 2010. The Lewisham-Bank route now runs three-car trains exclusively. They started running on the Beckton branch on 9 May 2011. Stratford to Lewisham and Bank to Woolwich Arsenal services sometimes operate as three-car trains; other routes run

12312-412: Was paid to quick and effective accessibility for all passengers. The station platforms match the floor height of the cars, giving level access for passengers with wheelchairs or pushchairs. Most stations are of a modular design dating back to the initial system, extended and improved with two side platforms, each with separate access from the street, and platform canopies, although few examples remain of

12426-408: Was redeveloped from a small wayside station to a large one with six platforms serving three tracks and a large overall roof, fully integrated into the malls below the office towers. The east of Docklands needed better transport connections to encourage development, and a fourth branch, towards Beckton , was planned, with several route options available. A route from Poplar via Canning Town and

12540-464: Was renamed Limehouse and the DLR station there given that name. West India Quay was reserved for the station at the other end of West India Dock, so there was no obvious choice. There is no place called Westferry; the name is derived from the nearby Westferry Road. Nor was there ever a west ferry. There was a passenger ferry at the southern tip of the Isle of Dogs run by the Greenwich watermen. It

12654-622: Was reproduced on posters and displayed all over the London Underground. During 2010, TfL commissioned artist Mark Wallinger to assist them in celebrating the 150th anniversary of the Underground, by creating the Labyrinth Project, with one enamel plaque mounted permanently in each of the Tube's 270 stations. In 2015, in partnership with the London Transport Museum and sponsored by Exterion Media , TfL launched Transported by Design , an 18-month programme of activities. The intention

12768-465: Was shortlisted for the 2009 Prime Minister's Better Public Building Award. The original Tower Gateway station was closed in mid-2008 for complete reconstruction. The two terminal tracks either side of a narrow island platform were replaced by a single track between two platforms, one for arriving passengers and the other for departing ( Spanish solution ). It reopened on 2 March 2009. As part of an upgrade to allow three-car trains, strengthening work

12882-643: Was under consideration since 2014 under London Mayor Boris Johnson . Johnson announced in 2015 that the zone covering the same areas as the congestion charge would come into operation in September 2020. Sadiq Khan , Johnson's successor, introduced an emissions surcharge, called the Toxicity Charge or "T-Charge", for non-compliant vehicles from 2017. The Toxicity Charge was replaced by the Ultra Low Emission Zone on 8 April 2019, which

12996-402: Was useful for the 2012 Summer Olympics , which increased the use of London's transport network. The main contractor for the expansion and alteration works was Taylor Woodrow . Elverson Road, Royal Albert, Gallions Reach and Cutty Sark have not been extended for three-car trains; such extension may be impossible in some cases. Selective door operation is used, with emergency walkways in case

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